Reeds Rains, Hull reviews

★★★★★ 5/5

Google

Only a positive experience with Reeds Rains from me. Mark inparticular, looked after me from start to finish. It's always a green flag when the estate agents is at the viewing on time. I'd been contacted within two days to say they were happy with me to go forward, the landlord also noted that the estate agent had given ME a good review to them, which no doubt sped up the process. I showed up to collect my keys half an hour before closing time on a Friday (I'm sorry), and Mark was still nothing but friendly and professional. I made a call a few days after moving in with a couple of requests, and Mark had them both sorted by the next day. I was contacted by a couple affiliate companies of theirs which wanted to upsell me 'all inclusive' bills at 4x the cost but if you ignore that like I did, absolutely banging experience all round.

SorryImScouse · 8 April 2026

★★★★★ 5/5

Google

Mirka was lovely from start to finish! Could not have asked for a more friendly & approachable lady! Questions all round no matter what it wasn't too much, I must have rang her 80 times in the process and she was professional and polite all throughout. Thankyou endlessly for your efforts and for going above and beyond for me and my family. You and the staff @ Reeds rains Holderness Road.

Zoe · 15 April 2026

★★★★★ 5/5

Google

I just wanted to express my heartfelt gratitude for the outstanding service I received from Reeds Rain, particularly from Mark Readymartcher their representative. From start to finish, Mark was incredibly helpful, compassionate, and empathetic to my circumstances. He took the time to understand my needs and went above and beyond, His dedication and expertise made the process very smooth, and I am thrilled with the house I just got! Mark's kindness, understanding, and patience meant everything to me. He truly cares about his clients and it shows. Getting a house means the world to me right now, and I am so grateful Mark was there to make it happen 🙏. If you're looking for a reliable, caring, and professional team to help you find your home, look no further than Reeds Rain, and specifically ask for Mark 😊. I am forever grateful, Mark! 5 stars isn't enough ⭐️ Thanks again, Mark and Reeds Rain, for everything🙏

Chimmy · 22 January 2026

★★★★★ 5/5

Google

This has been our first experience with Reeds Rains and we could not be happier with our experience. From start to finish the Lettings team, Mark and the team, have gone above and beyond to help us during a tenant find service for our rental property. Nothing was ever too much effort and communication with the team was fantastic. As new landlords it was important we used a supportive and reliable team, and Reed’s Rains have definitely delivered. We would recommend to others and will definitely be using their service again in the future.

James · 22 January 2026

★★★★★ 5/5

Google

With Reeds Rain, I was entirely blown away by the assistance to rent and move into a new house. It was an extremely smooth process. I would like to start from the house viewing, I have viewed a lot houses and I am not sure I have seen any as clean and as beautiful as the houses from Reeds Rain. It got to a point where my wife told me that the house we get has to be from Reeds Rain. And when we got a house from Reeds Rain, we were guided through the process and it was seamless. We met Mark Readymartcher who made everything as simple and easy as it can ever be. He explained everything we needed to know and guided us through the process. Mark was amazing, extremely helpful and really welcoming. The follow-up was top notch and I am extremely happy that I came across Reeds Rain. I would definitely recommend Reeds Rain.

Eche · 22 January 2026

★★★★★ 5/5

Google

My mum recently bought a house from Reeds&Rains and Karen Knight was guiding the sale for her, as my mums native language is different to english so she asked me to help with the journey and be a translator. Karen was super helpful and understanding throughout the whole process and she went beyond our expectations when it came to any queries. I loooove the way Karen looked after us and i 100%recommend this Estate Agent to anyone who wants to start a journey woth a morgage !

Justyna&Dave · 20 December 2025

★★★★★ 5/5

Google

Fantastic service with Reeds Rains, would highly recommend. As a 1st time buyer I had lots of questions and was unsure of the process and procedures. Karen Knight was my point of contact, she was fantastic, kept me in the loop, returned my calls, emailed me with the correct information and documentation. Karen was always open, honest and transparent with me throughout. Karen explained everything clearly so I knew what was happening and made me feel at ease throughout the whole process, which really helps at one of the most stressful times of life. The whole team was friendly and helpful. Five stars isn't enough!

Kelly · 22 July 2026

★★★★★ 5/5

Google

Five-Star Service from Amelia, Highly Recommended! I had the pleasure of working with Amelia during my recent property sale and purchase, and I can’t speak highly enough of the service she provided. From start to finish, Amelia was professional, proactive, and incredibly communicative. She kept me informed at every stage (which really was key to help keep me sane during a stressful time!), answered all my questions promptly, and made a stressful process feel a little smoother and more straightforward. Her genuine care for her clients really set her apart. It’s rare (from my experience) to find someone so dedicated and approachable in this industry. Brilliant service all round!

Mike · 20 October 2025

★★★★★ 5/5

Google

After feeling very daunted about moving after 40years, Tony put our minds at ease and talked us through the process. Any questions/queries were answered there and then, no waiting for the office to get back to us. Was a pleasure from start to finish. Tony is an asset to Reeds and was a pleasure to meet 😊 …

Sally · 8 April 2026

★★★★★ 5/5

Google

I had a wonderful experience with Reeds Rains Hull. The whole process was smooth, fast, and reliable. Special thanks to Alex Pavlikova Lettings Negotiator, Reeds Rains Hull, she was really nice, understanding, and supportive. Alex explained everything clearly and helped me at every step.She managed everything within a week, and we were able to move into our new home straight away. I truly appreciate her professionalism and kindness and her whole team. Highly recommended! Thank you 😊

Zeeshan · 20 September 2025

★★★★★ 5/5

Google

Our experience with Reeds Reins has been amazing from start to finish. Very professional and a great customer service. We have been dealing with Amelia in particular who has been so knowledgable with advice, calling us for regular updates and check ins without us having to chase, and kept us in the loop of progressions. Nothing is to much to ask of her. We would definitely use again ☺️

Roseanne · 22 July 2026

★★★★★ 1/5

Google

I am extremely disappointed with my experience with Reeds Rains Hull and, in particular, with the lack of communication regarding a property viewing. I initially spoke to the agency last Friday to arrange a viewing. I was first told that Wednesday could be possible, but this could not go ahead because the owner was working. A viewing was then arranged for Friday, 14 August at 10:30 a.m. I therefore waited an entire week specifically to view this property. As I would be travelling all the way from London to Hull for the viewing, I expected at the very least to receive confirmation from the agency. By Thursday afternoon, I had still received no email or confirmation, so I called the office myself at around 3 p.m. to check that everything was going ahead before making the journey. Only then was I informed that the owner had apparently contacted the agency that morning and decided that she no longer wanted to sell the property. What I find completely unacceptable is that nobody from the agency contacted me to tell me this, despite knowing that I had a viewing booked for the following morning. Had I not called them myself, I could potentially have travelled from London to Hull unnecessarily. Plans can change, and I understand that a seller is entitled to change their mind. My complaint is about how the situation was handled by the agency. Once they were informed that the property was no longer available, contacting people with scheduled viewings should have been an immediate priority, particularly someone travelling such a significant distance. To make matters worse, I did not find the manner in which I was spoken to on the phone particularly professional or helpful. There seemed to be very little acknowledgement of the inconvenience this could have caused me. This experience has left me extremely disappointed with the level of communication and customer service from Reeds Rains Hull. A simple phone call or email would have prevented the entire situation. When people are arranging their work, travel and time around property viewings, basic communication should not be too much to expect.

Ria · 15 August 2026

★★★★★ 5/5

Google

Exceptional service from start to finish, Karen in the Holderness road office was so attentive and did everything possible to help us after a few hurdles in our moving journey we didn’t need to worry about anything as the reeds team sorted it! Always in communication with us during every step now the move is complete it’s thanks to the team. Special thanks to Amelia ❤️

Gavin · 20 October 2025

★★★★★ 5/5

Google

I think Reeds Rains was brilliant, in a chain of 5 and everyone had gone with them except the one I was buying with, just shows how good they really are, so hopeful and friendly and professional, especially Emilia Hewetson, so so nice and very professional, working out of the Holderness road branch, can’t thank her enough, highly recommend going with them Regards Pete

Peter · 20 October 2025

★★★★★ 5/5

Google

Bought a property which was advertised through reeds rains. Karen knight was always on hand getting things done and was lovely. Thanks Karen

Jenna · 17 August 2026

★★★★★ 4/5

Google

We’ve had a great experience so far. Mirka has been very responsive, helpful, and professional throughout the process. The lettings team have also been supportive, making everything smooth and straightforward. Thank you to Mirka and the lettings team for the good service.

Olamide · 13 March 2026

★★★★★ 5/5

Google

Reeds Rains in particular Karen Knight and her colleagues were very helpful in assisting us to sell our deceased parents property. It ended up as a lengthy process but the team were very patient and supportive throughout. Big thanks to all in the Hull office on Holderness Road. It’s been quite a journey but you did get it over the line. Best wishes from Dawn & John

John · 20 July 2025

★★★★★ 5/5

Google

The entire Lettings Teams were exceptional from start to finish through our new home process. They were quick in response via email and call, all of them so lovely & helpful and made the process as easy as possible. Fern was the main letting agent who handled are move and she was brilliant throughout and kept us updated with the full process. Incredible team and highly recommend.

Sophie · 23 May 2025

★★★★★ 1/5

Google

Tried to book a viewing for house, and was greeted by a horrible woman, just because i don’t have a mortgage in principle yet she was very rude, telling me that i’ wasting her time and the owners, i tried explaining to her that i have a mortgage adviser and have been at my job through agency for a year and that i have been told i should be getting a permanent position soon and that my mortgage adviser has said that i will get a mortgage as soon as i get my contract through that would more than cover the amount of the house, but the woman on phone just kept saying i was wasting her time and was very rude throughout the call, definitely needs some customer service training, she was just looking for a quick commission in my opinion, not very helpful for a potential first time buyer, i wouldn't of minded if she had just told me politely that i could get a viewing as soon as i got a mortgage in principle instead of the way she spoke to me

Harry · 16 April 2026

★★★★★ 5/5

Google

Hello. I've been with Reeds Rains for over two months. I listed my house for sale. I'm very pleased with the cooperation. Great service, lots of people viewing the house, several offers. I recommend them to everyone. Special thanks to Steven, Tony, and Sue. Great job 👏 …

James · 20 October 2025

★★★★★ 5/5

Google

Karen knight was very helpful and there on the phone whenever I needed assistance and gave assurance when things went wrong with our chain. Everything was done very professionally and we sold our house in the end very smoothly. …

Graham · 22 December 2025

★★★★★ 5/5

Google

I used Reeds Rains to sell my house, from the outset the process was easy, clear and hassle free. Andrea did our valuation and wrote the brochure for me to review. The valuation was realistic and the costs were very reasonable especially considering the professional look and feel of the posting. The sale process was handled by Karen Knight. Karen was meticulous in her interactions with us, she made numerous helpful suggestions, she guided me through every aspect of the process, loading with the buyer to ensure a smooth sale. Karen was on hand to answer any question throughout the process. I highly recommend Reeds Rains and would definitely use them again.

Paula · 17 August 2024

★★★★★ 5/5

Google

After selling through Reeds Rains we then purchased a property from them as well. As I'd spoke to Karen Knight previously she carried on been there for me to contact and was as always very professional. Went above and beyond.

Andrea · 10 December 2025

★★★★★ 5/5

Google

Sold my property with Reeds Rains and Amelia Hewitson was out contact who has been so very helpful and hardworking throughout our sale and new purchase. I would definately reccommend both Reeds Rain and Amelia to friends and family or anyobe thinking of using an estate agents

Sarah · 20 September 2025