Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 4/5

Google

Rating only, no written review.

Andrew · 9 October 2023 · Your Move Darlington

★★★★★ 5/5

Google

I reported an issue with our property, really quick response time, Andrea kept us informed of what was going on and the issue was quickly fixed. Much better system overall.

Victoria · 9 October 2023 · Your Move Darlington

★★★★★ 5/5

Google

Andrea is really helpful and always available to speak to when needed. She always solves any problems I have in a quick and efficient way. Very polite and very welcoming manner.

Emma · 9 October 2023 · Your Move Darlington

★★★★★ 1/5

Google

The most stressful and expensive time renting a house that had soaking ceilings and wasn’t habitable. My concerns and reasonable requests were ignored. It cost a fortune in heating bills trying to reduce the damp. I will not deal with company again. The house should not have been advertised. It was one traumatic situation to another.

Jillian · 9 October 2023 · Your Move Darlington

★★★★★ 5/5

Google

Couldn't recommend them enough. We sold our property through your move and it was definitely the best choice. They are super friendly and answer any and all questions I had. We had a very difficult time with buyers solicitors and they did everything they could to push it to completion. We couldn't thank them enough especially Lyndsey and David who I spoke with nearly daily over the past month. Highly recommend!!

Stacey · 9 October 2023 · Your Move Darlington

★★★★★ 5/5

Google

Andrea has supported my family and I as tenants since Feb 2023 - she is friendly, always willing to help. Her communication skills are excellent and I will not hold back from giving her a positive 5 star review.

Lanre · 9 October 2023 · Your Move Darlington

★★★★★ 5/5

Google

Adam and Deya were brilliant 👍 …

Nataliia · 9 October 2023 · Reeds Rains, Hull

★★★★★ 5/5

Google

I used reeds rains to sell my tenanted property.Emily who dealt with the sale was fantastic all the way through and would use her again

Dan · 9 October 2023 · Reeds Rains, Hull

★★★★★ 5/5

Google

This is a five star review for Reeds Rains and especially Emily Murphy. She is so easy to talk to and helped in every way with our house sale. Many many thanks Emily.

Pat · 9 October 2023 · Reeds Rains, Hull

★★★★★ 5/5

Trustpilot

The personal touch

The personal touch. Friendly staff

Sam · 4 October 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Best Estate agents

Reeds Raine have proven themselves to be honest, transparent, reliable and conscientious. Stuart and Hannah have consistently updated us. We highly recommend Reeds Raine.

Karen · 3 October 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

You want me to review a purchase but I…

You want me to review a purchase but I haven't bought anything . We have however sold a property through Reedsrains. Maybe look at your algorithm ;-😜

Mrs · 3 October 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

5 stars all the way

5 stars all the way. Thanks team.Responsive, accurate, timely.Thanks for a great job, Halifax office !!!

PSC · 3 October 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Crossgates Branch

An update on my previous review as Reeds Rains did reach out to try and help, which was of course just a ploy to get me to remove my negative review. -We were served a section 21 notice due to not agreeing to a rent increase, despite not being contacted 2 months before the end of our tenancy with this information as stated in our paperwork.-Every time we reached out to Reeds Rains to help, we were told to speak directly to the landlord. The landlord never spoke directly back to us and all their correspondence was via Reeds Rains. The end of tenancy team at one point directly copy and pasted one of our emails to them and sent it to the landlord, a clear GDPR breach. -Upon leaving the property (early might I add, making it easier for the landlords who of course wanted to get it back on market at the higher rate ASAP), we waited a week for news of our deposit. Every other time we have left a property we have had our deposit returned within 2 weeks. Nothing came. -I chased the deposit, firstly with the branch as it's their details listed on the deposit certificate, who told me they do not deal with deposits so I would need to contact the end of lease team. - I contact the end of lease team. They told me at first to contact the branch. Then they promised me an update. After another few days of waiting I chased them up, they promised me an update by the end of the day. Nothing. -I leave a negative review online which of course wakes up the staff of the branch, one of them called me and promised to chase up the landlord and to give me an update by the following Monday. It's been two weeks now and of course, havn't heard a thing. This person had the cheek to tell me they can't take sides and have to protect both landlord and tenant, when this experience clearly shows they could not care less about tenants. So now i'm stuck having to claim via the deposit scheme who have an average timeframe of 2-3 months. To be left over 1k out of pocket for this long, after the expenses of having to move out so quickly, is causing a huge amount of stress for us. I will never go near Reeds Rains again and will be advising everyone I know to do the same.

Charlotte · 3 October 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Poor estate agent kept the rental paid…

Poor estate agent kept the rental paid by my tenant for a year without paying back to us. No reply, No follow- up.

Frederick · 3 October 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

I highly recommend Reeds Rains for selling a property

Reeds Rains were friendly yet professional throughout the process of selling my house. They stepped in and helped, when the solicitors were making a stressful situation even more stressful, and sorted things out so that I did manage to exchange and complete on the sale. I'm pretty sure that without Madeline and the rest of the team in the Gosforth office, I would still be trying to exchange contracts and could have easily lost the sale. Thank you all so much

Maggie · 2 October 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Would highly Recommend

From start to finish Reed Rains surpassed my expectations.Olivia looked after the initial purchase of the property in Rye and superbly managed the rental to Stuart who expertly navigated the sale. It was a pleasure dealing with such a great knowledgeable team !!!!

Gary · 29 September 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Helpful staff keeping us informed each…

Helpful staff keeping us informed each step

Newman · 27 September 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Since the manager David Gardener left…

Since the manager David Gardener left the business, I have had nothing but problems whilst trying to sell my mothers property. Would not recommend Grimsby branch at all.

Sally · 27 September 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Fast pacing

Fast pacing, reliable and approachable

Laura · 27 September 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

We have been on the market with 2 other…

We have been on the market with 2 other estate agents prior to reeds raines and not sold we transferred to Reeds Rains they go above beyond and now we have sold Thankyou so much Mr Abbott

Lance · 27 September 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

REEDS RAINS CARRICKFERGUS.

REEDS RAINS CARRICKFERGUS.I have just purchased a house in Whitehead through Reeds Rains Carrickfergus.I have bought and sold a number of properties over the years, and I have to say the service from Chris Gabby in Carrickfergus was amazing.

Henry · 27 September 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Reeds rains is the worst estate agency…

Reeds rains is the worst estate agency I have come across. I had a viewing on one of their property to rent in Eccles new road and I have send our interest on that property and they said they will let me know about landlord’s decision. I made 2 phone calls in one week period after seeing no response from the agency. They were very rude over the phone and were not approachable at all. They asked me to wait for their email to get the update. Even after more than a week, my husband rang them today on 26th September 2023 to get an update, they said the property has been given to other people. They made us to wait for their update more than a week , very rude over the phone and not given any update. I won’t recommend this agency to any of my friends.

Jincy · 26 September 2023 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Reeds Raine Acklam branch provided a truly professional service from the off with my sale. A no nonsense approach to pricing and they had the property on the market within days of being given the go ahead. They kept me informed regarding buyers and solicitor updates.The communication throughout the the sale was at the right amount. I would not hesitate to recommend using RR.

Colin · 25 September 2023 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)