5/5
Ted was excellent. Very patient and was quite helpful with my questions.

Trusted Agent profile Β· North Yorkshire and East Yorkshire
Verified
β β β β β
4,633 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,633 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,094
Reviews on Trustpilot
Business-wide
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ted was excellent. Very patient and was quite helpful with my questions.
5/5
Ted was extremely helpful and knowledgeable when showing me around a number of properties.
1/5
Very Very disappointed with the way they work don't consider people who are on benefits prejudice I think I have been a private tenant for years and never missed my rent or damaged a property
5/5
Would definitely recommend people to use this company very efficient and friendly staff Merry Christmas π€Ά π to all the staff at Reeds Rains expecially Chris eho kept us up to date with everything . β¦
5/5
Jayne was so professional and quite helpful in making sure I got all papers signed and keys were handed to me immediately.
5/5
Iβve had a viewing today at a property and jarod was helpful showing me around but also leaving me to see the property for myself which was great :)
Thank you.
5/5
Massive thanks to the valuer Elliot who created fantastic details and social media video for our property resulting in a quick sale. Very professional and efficient, would recommend!
5/5
I met with Ted today to view a property and I can say he was so incredibly friendly, helpful and provided me with so much information! Thank you Ted for your time, I hope to view a property with you again soon!
5/5
We were shown two properties Reeds and Rains have for sale by Ted Strike in the Acklam area .Both he and us arrived on time and he was very knowledgeable about both properties ,although the properties may not be for us we felt comfortable being shown around . Thanks to both Reeds Rains and Ted Cheers
5/5
From the first meeting with the sales agent and all subsequent communication with shop and administration staff I have been very happy with the professionalism and friendliness of the Reeds Rains staff.
Thank you,
5/5
I can highly recommend Reads Rains Estate Agent.Everything went smoothly from start to finish, i was updated frequently on the progress of the sale. Staff were extremely helpful and friendly. Property went on market the tuesday sold by friday. A big thank you to Christine and the team at Acklam Branch.
5/5
We've recently let a property through Reeds Rains Middlesbrough branch. Jayne and the rest of the team was amazing throughout the process. They've guided us well and kept us up to date from start to finish.
Hi Kristine, thank you for taking the time to leave a review it is appreciated. Zeta Pinchbeck Operations Manager Reeds Rains Middlesbrough
5/5
Big thank you to Jayne & Christine for the excellent customer service, guidance, and support I have received during a difficult time following the sad loss of our mum and managing her property. I would recommend your service at Reeds in Acklam to all my friends,family, and local neighbourhood. Kind regards, John
5/5
I would like to express my thanks to all the team at Reed Rains Middlesbrough for their hard work and dedication in finding me a home especially Jarod. His patience understanding and knowledge have been outstanding. Thank you
Thank you.
5/5
Christine and the team at Reeds Rains were amazing. We bought our new house through Reeds Rains and unfortunately we didn't use them to sell our house. We sold through manners and harrison who were absolutely rubbish. There was always somebody answering the phone at Reeds Rains unlike manners and harrison who never answered the phone or returned messages. I wouldn't hesitate to use Reeds Rains if I were to move again in the future. Superb service and I couldn't recommend Christine at the Acklam office enough. Very informative, always eager to answer any questions and readily available. We'll done Christine and thankyou very much.
5/5
Thanks to all the staff who have assisted me throughout my property sale. They are very friendly, helpful and professional. I would 100% recommend them to anyone looking for a reliable and knowledgeable Estate Agents. First class.
Thank you.
5/5
I went to view a property on 24/04/23 and the communication from Jayne before and after, and the kindness and help from Ted, who was at the property to show me around, was excellent. Both are a credit to the company. Highly recommend Reeds Rains to anybody. Thank you.
5/5
Reeds Raine Acklam branch provided a truly professional service from the off with my sale. A no nonsense approach to pricing and they had the property on the market within days of being given the go ahead. They kept me informed regarding buyers and solicitor updates.The communication throughout the the sale was at the right amount. I would not hesitate to recommend using RR.
Thank you from all the team at middlesbrough.
5/5
Recently viewed a property with Reeds Rains and the communication has been great. They have called prior to the viewing and emails to confirm the viewing. Ted was such a delight when showing us around the property, suggesting visions on how to improve the property and, explaining the next step in the process. Iβd definitely recommend using Reeds Rains to anyone!
Thank you so much for your review.
5/5
Ted was excellent. Very patient and was quite helpful with my questions.
5/5
Friendly, Knowledgable, Professional
Very friendly, knowledgable and professional.
1/5
Still have received my deposit after 3β¦
Still have received my deposit after 3 months of vacating one of reed Rains properties. I have gone through mydeposits Dispute and the agency was ordered them to pay back the deposit a few weeks ago, but no payments have been made. I have made complaint to the property Ombudsman and the national trading standards estates and letting agency team, in preparation to take it to court. I don't understand why they are stalling and the constant lies whenever you speak to someone on the phoneNoma
Hi Noma,Very sorry this has been your experience with Reeds Rains. We would like to investigate this matter for you. We will send you a request for more information, please respond to it.Regards,Reeds Rains
5/5
Helpful
5/5
If you need help with anything in letting then speak to Jay. She is amazing! Very helpful and always friendly despite my many confused and anxious calls. A real quality service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 20252025 1 Gold EA Masters 2025 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Reeds Rains, a message.
Durham has the most, with 2,248 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,071.
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.