5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
Trusted Agent profile · North Yorkshire and East Yorkshire
Verified
Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more
★★★★★
4,635 reviews across 11 offices and 4 platforms
Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,635 reviews on four platforms, rated 4.2 out of 5 overall.
2,501
Reviews on Google
All 11 offices
29
Reviews on Facebook
All 11 offices
9
Reviews on Yell
All 11 offices
2,096
Reviews on Trustpilot
Business-wide
Our offices
Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.
- Your Move & Reeds Rains Rogers Stewart Durham83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ2,250 reviews · 275 on Google (4.6)91 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX2,072 reviews · 0 on Google73 in the last 90 days
- Reeds Rains, Scarborough16 Aberdeen Walk, YO11 1XP387 reviews · 381 on Google (4.6)18 in the last 90 days
- Your Move Darlington3 Deuchars Court, Duke Street, DL3 7RU360 reviews · 360 on Google (4.6)20 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)Unit 3, Harper Parade, TS18 5EQ336 reviews · 336 on Google (4.9)22 in the last 90 days
- Reeds Rains, Hull508 Holderness Road, HU9 3DS331 reviews · 331 on Google (4.5)14 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)114 Trimdon Avenue Shopping Parade, TS5 8SB280 reviews · 263 on Google (4.7)27 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Durham City83 New Elvet, DH1 3AQ255 reviews · 252 on Google (4.6)0 in the last 90 days
- Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB245 reviews · 245 on Google (4.8)27 in the last 90 days
- Reeds Rains, Guisborough10-12 Market Place, TS14 6HF115 reviews · 110 on Google (4.8)3 in the last 90 days
- Reeds Rains Bridlington37 Quay Road, YO15 2AR7 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Your Move & Reeds Rains Rogers Stewart office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
5/5
TrustpilotIt's just been very easy from the…
It's just been very easy from the start, Dawn has dealt with everything so far, advised me on things I should do to sell the property and procured me a quick sale....subject to contract.
5/5
TrustpilotSold my property in two weeks
Sold my property in two weeks. Great service with attention to detail.
5/5
TrustpilotExcellent Service from Hazel Grove Branch
Selling your childhood home is a difficult and emotional journey. An estate agent you can trust is essential and I can't recommend the Hazel Grove branch of Reeds Rains highly enough. Dean put me at ease from our first meeting when he came to value the property and this has continued throughout the sale process. He and his team have been polite, friendly, conscientious and professional. They've handled the marketing, EPC certificate, viewings, negotiations and survey without any fuss. They've kept me informed every step of the way and made the whole process as painless as possible. I wouldn't hesitate to use them again in the future. Thank you Dean and team.
5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
5/5
TrustpilotReeds Rains Hazel Grove have been…
Reeds Rains Hazel Grove have been fantastic from the very start. Professional and reassuring, from before photos and through the process, they have made sure we are in the loop and helped sell our house quickly and smoothly.
4/5
TrustpilotThe Reeds Rains staff in Rhyl branch…
The Reeds Rains staff in Rhyl branch are generally very good, especially Katie, who is extremely committed, professional and helpful. As a Landlord however, I cannot say the same of the centralised maintenance division of Reeds Rains and I would not recommend nor use them again myself. Hence my reason for not awarding 5 stars to Reeds Rains in general.
Agent replied · 23 October 2024
Hi Diane,We appreciate your feedback and are glad to hear that you had a positive experience with our Rhyl branch, particularly with Katie. We strive to provide excellent service to all our clients, and we're pleased to know that Katie's dedication and professionalism met your expectations. We understand your concerns regarding the centralized maintenance division. We value your feedback and will use it to improve our services.Regards,Reeds Rains
5/5
TrustpilotManaging my property
I am a landlord and Reed Rains Rhyl fully manage my property and it is stess free. They are very professional and always happy to assist and advise.
5/5
TrustpilotTom was extremely helpful when I…
Tom was extremely helpful when I purchased a property he was selling, he did his upmost to keep us informed of the the outcome on the purchase we hadI would definitely recommend Tom of Reed’s Rains in Rhyl
5/5
TrustpilotBEST PROPERTY AGENTS IN RHYL
All the staff at Reeds Rains in Rhyl have always provided a great professional service.Highly recommended should anyone wish to sell, buy, or let a property.
5/5
GoogleThe team where so helpful and patient with me when getting my new place. Such lovely helpful people. I honestly can't speak highly enough of them all.
1/5
TrustpilotReeds Rains at Chapel House. Worst agent in the North East
Reeds Rains at Chapel House. We recently bought a house and these people were unfortunately the acting agent. The vendor wasn't happy with them and neither were we. What a rip -off. Talk about giving the industry a bad name. Charged us £60 to carry out an I.D. check when we were stood in their office with our official documents. No, we can't take a copy, you have to pay a fee and use our app!! So we paid under duress as we wanted the property. The app simply asked us to upload the documents. As if that made any difference as opposed to them photocopying or scanning them themselves. During the next six to eight weeks of the process, we never had one single phone call from them giving us any update. When we rang them close to completing on the purchase we were told they would ring us. They didn't!! I have dealt with other agents as an investor and for private purchases. These people are pathetic and a disgrace to the industry. Don't touch them with a bargepole. Useless!!
Agent replied · 23 October 2024
Hi Dave,We understand your frustration with your recent experience. We value your feedback and will use it to improve our services. We strive to provide a positive experience for all our clients and are disappointed to hear that we fell short of your expectations.Regards,Reeds Rains
5/5
TrustpilotGreat estate agents
Great estate agents. Customer Service was fab. Leah and Tom were both very helpful and kept me up to date and chased solicitors etc. On the day of completion there was an issue with the funds being released and it was late in the day when we got the keys but Tom arranged for them to be dropped off as soon as funds had cleared. I wouldn't hesitate to use them if I move again.
5/5
TrustpilotFantastic service from start to finish
Rating only, no written review.
5/5
TrustpilotHonest, reliable and willing to go the extra mile
The team at reeds rain Rhyl were honest and upfront from the outset, always friendly and approachable. Tom and Leah were always on hand to answer our questions and they were always willing to go the extra mile to help. They made the process of buying a house in a completely new area much easier, which is far more than I can say for our own, over priced solicitors! Well done Reeds Rains Rhyl!
5/5
TrustpilotReeds rains in rhyl never any problems…
Reeds rains in rhyl never any problems great staff 100%
5/5
TrustpilotGreat staff at Reeds Rains Rhyl branch
Great staff at Reeds Rains Rhyl branch. They all went above and beyond to make sure our sale went though successfully. Thank you Tom and Leah and all of you. We are now settling into our new home.
5/5
TrustpilotFab service from Tom & the Rhyl…
Fab service from Tom & the Rhyl branch for my aunties sale! Couldn’t fault anything. They updated her from start to finish, the communication was spot on too - this was the first time she’d moved in a long time and it definitely made the process a lot less daunting for her! Thanks guys, we really appreciate it - would highly recommend x
4/5
TrustpilotA Nice Letting Experiance
I am dealing with Katie Sales Manager at Rhyl branch. She is quite accessable as compare to other team memebers. However, I consider this branch far better than any other agent in the area.
Agent replied · 23 October 2024
Hi there,We appreciate your kind words about Katie and the Rhyl branch. It's great to hear that you found Katie approachable and that you consider the Rhyl branch to be superior to other agents in the area. We value your feedback and will share it with the team.Regards,Reeds Rains
5/5
GoogleGood. Tony Hunter and Deborah Hodgson.
Agent replied · 8 November 2024
Hello Martin, Thank you for your review for our lovely sales team, we look forward to working with you in the future. Kind Regards Sarah
5/5
GoogleI would highly recommend reader estate agents gentleman named Tony Hunter has dealt with my house sale and has always kept me up today, sold very quickly! Thank again!
Agent replied · 8 November 2024
Hello Louise, Thank you for your kind review for our Sales team. Deb and Tony look forward to assisting you throughout the rest of your selling journey! Kind Regards Sarah
5/5
GoogleAgent provided with Comprehensive Communications, Speedy Responses & Feedbacks on emails, Sharp & Keen Problems Resolving. In brief, this is Professionalism from Reeds Rains Estate, with no doubt. An extreme happy experience thru my first time rental in UK. Who is she ? Miss Sarah Maddison is my great helper indeed, Thanks alot to all as well. KARL
Agent replied · 8 November 2024
Dear Karl, Thank you for leaving such a kind review, I am very pleased you are happy in your new home! All the best for the future! Many thanks Sarah
5/5
GoogleI highly recommend Reed Rains. Sarah was outstanding!!! From our initial conversations and throughout the whole process, Sarah was extremely professional and helpful. She looked after our request and swiftly came back with the answers to our needs.
Agent replied · 8 November 2024
Dear Elizabeth, Thank you for taking the time to leave a review for me. It was a pleasure to help with your families move, All the best for the future in your new home. Many thanks Sarah
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.
EA Masters winners in three years, the group and its branches: 2021, 2022, 2025.
EA Masters by year, 2021 to 2025
2025 1 Gold EA Masters 2025 winners
- Branch Gold Award (1)EA Masters 2025
2022 7 Gold across seven branches EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
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Questions about Your Move & Reeds Rains Rogers Stewart
Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?
Durham has the most, with 2,250 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,072.
Where are the Your Move & Reeds Rains Rogers Stewart offices?
The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:
- Bridlington: 37 Quay Road, Bridlington, YO15 2AR
- Darlington: 3 Deuchars Court, Duke Street, Darlington, DL3 7RU
- Durham: 83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ
- Durham City: 83 New Elvet, Durham City, DH1 3AQ
- Guisborough: 10-12 Market Place, Guisborough, TS14 6HF
- Hull: 508 Holderness Road, Hull, East Yorkshire, HU9 3DS
- Middlesbrough (114 Trimdon Avenue Shopping Parade): 114 Trimdon Avenue Shopping Parade, Middlesbrough, TS5 8SB
- Middlesbrough (114 Trimdon Avenue): 114 Trimdon Avenue, Shopping Parade, Acklam, Middlesbrough, TS5 8SB, TS5 8SB
- Scarborough: 16 Aberdeen Walk, Scarborough, North Yorkshire, YO11 1XP
- Stockton on Tees (Unit 3): Unit 3, Harper Parade, Stockton on Tees, TS18 5EQ
- Stockton-on-Tees (11 Silver Street): 11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX
Has Your Move & Reeds Rains Rogers Stewart won any awards?
Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.
