Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI am extremely pleased with the exceptional service provided by Reeds Rains in handling the sale of my parents’ house. Living outside the UK, I was a little worried about the complexities of managing a property sale remotely. However, Debbie, Jayne, and the entire team exceeded my expectations by taking care of every detail with professionalism and care. They consistently kept me informed, promptly answered all my questions, and made the process as smooth and stress-free as possible. I am grateful for their support and highly recommend their services to anyone in need of a reliable and dedicated estate agent.
Lee · 7 December 2024 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)
Agent replied · 25 December 2024
Thank you so much for this fantastic review.
Kindest Regards
Debbie
★★★★★ 4/5
TrustpilotHelpful and supportive
Helpful and supportive throughout the selling process. Went the extra mile to make the sale as smooth as possible despite my solicitors dragging their heels. Overall very satisfied.
Mr · 6 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 25 December 2024
We appreciate your kind words and are delighted to hear that you found our team helpful and supportive throughout the selling process. We strive to provide exceptional service and are glad our efforts contributed to a smooth transaction.
★★★★★ 5/5
GoogleReeds rains Stockton is fantastic. I love the awesome team. Andea gave us a very sound professional advices on the property of our interest as early as we found one. She worked very closely with us and always gave us feedback from the seller. “Dotun, I’ve just spoken with …..and she said …..no worries, everything will be fine, ok!
She’s good at returning calls if she misses yours.
I was hoping to collect keys by 15th but she said before then.
I’m happy getting my first property through Reeds rain Stockton and I can recommend them again and again.
Well done guys.
Dotun · 6 December 2024 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
★★★★★ 5/5
GoogleRuth was really helpful and patient with helping with everything! Thank you
James · 6 December 2024 · Your Move Darlington
Agent replied · 27 December 2024
Hi James, thank you for taking the time to give Ruth a 5 Star Review, all the very best.
Regards,
David James, Branch Manager.
★★★★★ 1/5
TrustpilotMy experience as a guarantor
My experience as a guarantor for a tenant who has rented a property from this company worsens by the day. In addition to the issues I raised in an earlier review, which hasn't even been acknowledged, I have learned the flat wasn't inspected before it was let and now there is a plethora of serious problems. The Branch Manager refuses to discuss the situation with me so I have been forced to pursue a formal complaint. AVOID AVOID AVOID
Lynda · 5 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
GoogleRecently purchased through YourMove and Sharon was brilliant at keeping me updated and kept the communication going between me and the vendor! Made what is usually a stressful situation a lot easier, thank you!
Danielle · 5 December 2024 · Your Move Darlington
Agent replied · 9 December 2024
Hi Danielle, thank you for your 5 Star Review. It's great to hear you were so happy with the service you received from Sharon and the team.
Kind Regards,
David James, Branch Manager.
★★★★★ 5/5
GoogleJust used Your Move Darlington to sell our property. Great service at a reasonable price. We must mention Sharon individually who single handedly managed to enable the sale to complete as quickly as it did by managing both ours and our buyer's solicitors, who proved to be as slow and unhelpful as a solicitor could be and also our buyer who was extremely frustrating to deal with. Would also recommend Your Move on the basis of Sharon working there.
James · 5 December 2024 · Your Move Darlington
Agent replied · 9 December 2024
Thank you James, i am pleased you experienced great service from Sharon and the team.
Regards,
David James, Branch manager.
★★★★★ 5/5
TrustpilotVery helpful and professional.
Rating only, no written review.
Allen · 5 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 25 December 2024
We appreciate your kind words. We strive to provide our customers with the best possible service.
★★★★★ 5/5
TrustpilotVery good friendly and professional…
Very good friendly and professional service
Mr · 5 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 25 December 2024
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
★★★★★ 5/5
TrustpilotDean was very professional and…
Dean was very professional and accommodating, and took the extra mile to fit us in.
Mr · 5 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 25 December 2024
We're delighted to hear about your positive experience. We appreciate your kind words about Dean's professionalism and willingness to go the extra mile. We strive to provide excellent service, and we're glad that Dean was able to meet your needs.
★★★★★ 5/5
TrustpilotOur initial contact about the house and…
Our initial contact about the house and handling of our offer was quick and very smooth. They arw now dealing with our mortgage adviser making the process easier.
Karl · 5 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 25 December 2024
We appreciate your kind words and are thrilled to hear about your positive experience so far. We strive to make the home buying process as smooth and efficient as possible for our clients.
★★★★★ 5/5
GoogleAbsolutely spot on, helped us with everything we needed. Andrea is super lovely. Thank you
Tom · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
★★★★★ 5/5
GoogleWe dealt with Andrea for our house purchase and can’t speak highly enough of her and the team. Nothing was ever too much to ask, and they went above and beyond on multiple occasions to ensure that the process was smooth and as stress free as possible. Thank you so much!
Emily · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
★★★★★ 5/5
GoogleReeds Rains Stockton were fantastic from start to finish. I cannot recommend them highly enough for selling your property! Andrea was my rock for helping me with our buyer nothing was to much trouble for her and she was always there at the end of the phone. Of course Steve, Abbie and the lovely Sue were most helpful as well! Thankyou so much to everybody couldn’t of done it without you all! Best estate agents going 👍👏👏👏👍
Chris · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Stockton on Tees (Unit 3)
★★★★★ 5/5
GoogleSo grateful for helping us finding our first home♥️ Special thanks to Tony Hunter who was amazingly helpful in the process!
Ioana · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied · 25 December 2024
Hi Iona thank you for your kind words we appreciate it and wish you all the best
★★★★★ 5/5
GoogleNaoimh Leonard of the Ormeau Road has been brilliant at facilitating two rental properties for two family members. Naoimh kept us informed and the whole process was very smooth. A very confident and pleasant person to deal with.
Liz · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied · 25 December 2024
Thank you for your kind words Liz
★★★★★ 5/5
GoogleI had some difficulty in finding a suitable property for my family to move into but we were able to find one. Throughout the renting process, Amber Mai and Charlotte have been fantastically helpful, making the process so much easier for us. Thanks to them.
Hamidullah · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied · 25 December 2024
thank you so much for your feedback we wish you all the best
★★★★★ 5/5
GoogleWe are currently both buying and selling properties through Reeds Rains Durham. Tony Hunter and his team have been wonderful, nothing is too much trouble and they are always so friendly and helpful. I would highly recommend them!
Amanda · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied · 25 December 2024
Thank you Amanda we really appreciate your feedback and glad you are having a great experience. Libby
★★★★★ 5/5
GoogleThe Durham Team recently let and now manage my property for me. I am extremely pleased with the high level of customer service I have received from Jen, Gem, Faz and Charlotte. You guys are simply the best ❤️
Gladys · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham City
Agent replied · 8 January 2025
Hi Gladys,
Thank you for your lovely 5 star review.
we really appreciate your kind works about our lettings team.
Kind Regards,
Libby
★★★★★ 5/5
GoogleAbsolute 5* review for Your Move Darlington. The whole experience has been smooth, successful and straightforward from start to finish. All the Team have been wonderful in their communication and especially Sharon who has been an excellent go between for me the seller and my buyers. Thank you so much5 ***** team.
Maureen · 4 December 2024 · Your Move Darlington
Agent replied · 9 December 2024
Hi Maureen, great to hear you were happy with our service, thank you for taking the time to submit your 5 Star review.
Regards
David James, Branch Manager.
★★★★★ 5/5
GoogleYour move has been trustworthy and committed brand in housing market. Sharon from the Sales team has been highly professional and dedicated throughout the deal both calling to get update and responding to mails. She is fabulous.
Benjamin · 4 December 2024 · Your Move Darlington
Agent replied · 9 December 2024
Many thanks for your kind 5 Star Review Benjamin. We pride ourselves on excellent customer service, thanks for taking the time to submit a review.
David James, Branch Manager.
★★★★★ 5/5
GoogleI have several properties from Cornwall to Darlington and this is the first time I have used Your Move at the Darlington Office to let and manage the four bed house I bought in the area.
Honestly I cannot praise them enough, Liam in particular has been unbelievably helpful, and helped me sort out a number of issues with my property before it was ready to market and then let it on day one for two years! .... perfect! I would totally recommend Your Move and Liam as well as Sharon in the office, both of whom have impressed me so much, gone not just the extra mile but the extra several miles, Best service I have ever received from an agent bar none! And believe me I am the first to criticise so this praise is genuine! .....Thank you both of you.
Bill · 4 December 2024 · Your Move Darlington
Agent replied · 9 December 2024
Many thanks for your 5 Star Review Bill, it is much appreciated and thanks for taking the time to submit it.
Kind Regards,
David James, Branch Manager.
★★★★★ 1/5
TrustpilotUnprofessional
Sebahat · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 25 December 2024
Sorry you we have not met your expectations in our service. We aim for all our staff to be professional and exceptional at all times.
★★★★★ 5/5
GoogleGreat service from Ellie during end of tenancy, very helpful, thank you.
Donald · 4 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 10 January 2025
Many thanks for your kind 5 star review.
Ellie is delighted to be mentioned. We greatly appreciate you taking the time to leave a review.
Kind Regards,
Jenny Gledhill, Lettings Manager
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