Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

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Valuation & Sale

Straight forward valuation and agreement on sale with Liam. Slight reduction for a quick sale and sold on the first viewing.No issues and would recommend

Mr · 30 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Trustpilot

An offer accepted!

From booking the viewing to putting in the offer everyone has been so helpful. Brooks viewing was relaxed but informative, the support afterwards has been great too

Mrs · 30 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Trustpilot

So far I am very very pleased with the…

So far I am very very pleased with the efficiency & how swiftly everything is moving. Thanks Liz.

Liz · 30 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Trustpilot

Fantastic

Fantastic, professional, fast-paced, courteous empathetic experienced service rendered to us. Happy to work with the team. In tears due to bereavement at the time of dealing with the team but left with a smile and laughter. Pleased to work with the team. Thank you again.

Bridget · 30 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Trustpilot

friendly team

friendly team, kept me updated with anything in regards to selling my house, very helpful in all aspects.

Rebecca · 27 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 1/5

Trustpilot

Shocking company to deal with

Just finished a 12 month rental with reeds rains. Never knew who to contact as they kept on changing contacts Started of under the leyland branch, the moved to bamber bridge branch and finally preston. Customers service shocking, not interested in looking after their tenants just the landlords. Left in December and still waiting for my deposit Will never rent with them again.

Anna · 25 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 1/5

Trustpilot

Criminal organisation

Criminal organisation. Also operate at "Your Move". As a landlord I received fraudulent invoices, months of failure to respond to calls and emails. They turns out they lost the keys and the tenancy agreement. End of contract 29th Sept. Still they haven't shared any paperwork and are still withholding funds in November. Lots of promises from David Tomlinson, not one fulfilled. Avoid.Update: now January, despite the response on here, no reach out or resolution.

ADAM · 24 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 4/5

Trustpilot

Since my last review reeds rains have…

Since my last review reeds rains have reached out on several occasions with details and updates.Thankyou.

Martin · 24 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 3/5

Google

Very friendly service. My house was initially overvalued and photos weren’t very good so it took longer to sell than expected. Neil did a good job once he took over. Fees were quite reasonable.

Stuart · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Debbie’s fantastic, efficient and knows Middlesbrough inside out. She gives great advice and valuations are accurate to ensure a successful sale.

Jolene · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

Reeds Rains, office at Acklam, in Middlesbrough are the best estate agents I've ever used! Would highly recommend them. Many thanks to Neil, Jayne, Debbie & Amber 👌 …

David · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Google

A Big thanks to Deb and the team for making the purchase of a property as smooth as possible with great communication throughout. Would highly recommend!!

Ryan · 16 January 2025 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 3/5

Google

Very friendly service. My house was initially overvalued and photos weren’t very good so it took longer to sell than expected. Neil did a good job once he took over. Fees were quite reasonable.

Stuart · 15 January 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue Shopping Parade)

★★★★★ 5/5

Trustpilot

Tammy has been incredible

Tammy has been incredible Has kept me updated with everything.Really has gone above and beyond. I would highly recommend.I would also like to add Justin the Manager, has also been exceptionally helpful and guided me through processes. Great team

Nicol · 13 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 1/5

Trustpilot

Reed Rains - Hazel Grove

I am a tenant, now normally you hear horror stories of the landlords but oh no our landlords are incredible but Reed Rains are awful! Every month they say they haven't picked up half of our payment even though all payments for rent are made on time and correctly. When we moved in they said about a maintenance app to log our issues neither of our showers work we chased this with reed rains for 6 weeks and nothing, text the landlord one day and the next day he sent someone out!Reed Rains only provided us with 1 house key when there was 3 of us again chased this for 4 weeks and nothing finally just had to go out and get them cut ourselves.We signed an extra 6 month contract after our 1 year was up and it took them 6 weeks to send over a new contract...Will never rent a house or buy a house from Reed Rains again

Sumer · 13 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Google

I used Reeds Rains in Durham to rent a property with. The service provided is amazing, prompt to answer calls, no anaswer too stupid and really easy to talk too. Specail thanks too Gemma Wayman who has been amazing. Understood the area/property and was always there for any questions. 5 Stars!

Ryan · 10 January 2025 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Reeds Rains Hull

Reeds Rains HullAwful service, im a cash buyer, survey was done, issues found, advised i will get a builder for a quote advised they should aswel, they didnt bother, i advised them the builder will be coming on such date and for them to attend aswel, they said no need and owner will be there, we attended and came to an agreement to reduce final cost of house against price of work needed seller happy and so was IGot a call a few hours later from Reeds Rains hull Manager, very rude and abrupt, interogating me about who the builder was and why did we agree a new price with seller, i had to remind her that i did offer for her to attend and get there own builders in of which she the manager refused, i then advised the manager i will not be interrogated by her and she should speak to the sellerThe seller messaged me afterwards apologising for the estate agents attitude, however good news all gone through however when my wife went to pick up the keys, the manager in the office gave her the keys in a doggy bag with no greetings or smiles or thank youDisgusting service

Kasim · 8 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

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We are very pleased to meet the agent…

We are very pleased to meet the agent Alan this morning. He has been very professional, kind and lovely. He gave lots valuable information to us.Very very nice guy.

Anna · 7 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 2/5

Trustpilot

I'm a tenant

I'm a tenant, so not a "customer" of the service that Reeds Rains provides freeholders and investors. I have had some issues within a shared part of the building and have found that mechanisms for making the landlord and maintenance company aware was not in place. If I were the freeholder or investor I would be uncomfortable with not having this in place to make sure health and safety issues reported on a property I was accountable for were fixed. I also found the Reeds Rains staff to be combatative when I bought this to their attention.

Luke · 3 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 1/5

Trustpilot

Absolutely the worst estate agent

Absolutely the worst estate agent! I'm a buyer....I have never been bullied as much as I have been by Reeds Rain Dinnington! The manager has called me a liar, and is damed right rude! She gets her minions to do her dirty work - I've had to get my solicitor to tell her to back off. Can't wait to get my keys & get them off my back! If I ever sell....I won't be using this estate agent!!

Gill · 3 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 1/5

Trustpilot

Incompetent Management Service for letting a property

The Management Service received from Reeds Rains in Acomb, York was dishonest, negligible and incompetent leading to significant deterioration in my rental property that they were supposedly managing.The Facilities Manager obtained quotes from contractors for works that were not needed or justified. When I asked why some of the works were needed, she didn't know! She was rude, had no manners, constantly speaking over me and contractors went into my property without my consent and replaced taps that were in perfectly working order and not defective whilst not fixing the problem they had been sent to fix which was a long standing leak under the sink for over 3 months!The Lettings manager did not respond nor carry out any inspections despite desperate pleas from myself about additional people living in my property and wrecking the house. They did nothing and in the end, it cost me more money to put my property back up to standard. They were however, more than happy to take the monthly service charge, please don't use this service, it is unprofessional and incompetent.

Shamim · 2 January 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 1/5

Trustpilot

Avoid Reeds Rains Liverpool at All Costs!

As a landlord who had the misfortune of entrusting two properties to Reeds Rains Liverpool City Centre, I cannot stress enough how utterly incompetent and unprofessional this company is. From start to finish, my experience was a nightmare.First and foremost, they failed to return my tenants' deposits in a timely manner, which created unnecessary stress and frustration. The staff (especially Leighton McMylor - lettings manager, and Ben Latham who's an ex lettings negotiator) are rude and dismissive, showing a complete lack of respect or care for landlords or tenants. To make matters worse, they have an unbelievably high turnover rate, with new staff seemingly replacing the old ones every month. This meant I was constantly dealing with unfamiliar people who had no idea about my properties or ongoing issues. They didn’t even bother to inform me when staff left, so I often wasted weeks waiting for responses from people who no longer worked there.Their negligence doesn’t stop there. They completely failed to conduct the regular inspections they were contractually obligated to perform. This left my properties vulnerable and unchecked for damage or maintenance issues. Even worse, they allowed tenants to leave before their contracts ended without my knowledge or approval, directly causing financial loss.The lack of communication is staggering, emails go unanswered for weeks, if they’re answered at all. On top of all this, they stopped my insurance from paying out for the tenants they irresponsibly let go early, leaving me with no recourse for the financial damage they caused.It’s clear Reeds Rains Liverpool only cares about taking fees while providing absolutely no service in return. Their incompetence, dishonesty, and lack of accountability are appalling.Save yourself the stress, financial loss, and frustration, do NOT work with Reeds Rains Liverpool. They are the absolute worst letting agents I’ve ever dealt with.

Gulsah · 24 December 2024 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

TROUBLE FREE PURCHASE. RECOMMENDED.

WREXHAM BRANCH.Brilliant! Purchased large Victorian house from Silas and Sophie. Excellent from start to finish. Immediate response from them with any enquiries I had during purchase process. Very communicative, with positive, friendly guidance throughout. Would not hesitate to use them for any further purchases, and could not recommend them highly enough…Fantastic!

Peter · 23 December 2024 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)

★★★★★ 5/5

Trustpilot

Sold 3 houses for us

Sold 3 houses for us. Deborah was very helpful and efficient. Houses were valued to sell, the properties were well marketed. Would definitely recommend this estate agents.

Olivia · 20 December 2024 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)