Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI would highly recommend Reeds Rains for their professional manner, expertise and efficiency throughout the process of letting our property. Tanya and Jo (Holderness Road Branch) were exceptionally thorough and went above and beyond giving …
Lyn · 20 March 2025 · Reeds Rains, Hull
Agent replied · 10 November 2024
Dear Lyn, Thankyou so much for your lovely review! We really appreciate it and it has made our day! We look forward to hopefully working with you again in the near future. Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleI loved the services provided especially with Mica. She did fantastic with the handling of the move in. She made it seamless and stress less. We also received a move in package with lots of freebies and gift cards
Omotomiwa · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Omotomiwa, Thankyou so much for your lovely review! We really appreciate it and it has made our day! We wish you luck in your new home. Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleBig thank you to all staff involved in the selling of my property you was amazing keeping me informed and stress free and selling my house so quickly would definitely recommend your services thank you all again
Kevin · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Kevin,
On behalf of the whole sales team, thank you so much for the glowing five-star review.
It was a pleasure to assist every step of the way and we greatly appreciate the recommendations.
With kindest regards,
Steven and team Hull
★★★★★ 5/5
GoogleHad very good service from Reeds Rains. Communication was excellent. Very pleased with the result from my sale. A special thanks to Amelia Hewetson and the team.
Gary · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Gary,
Thank you for leaving a five star review for Amelia, this is hugely appreciated.
Wishing you the very best regards,
Steven and the sales team
★★★★★ 5/5
GoogleCannot fault Reeds Rains from start to finish. Andrea who dealt with us for the evaluation was so friendly, then Karen Knight who dealt with our viewings and sale was always in touch to keep us updated with everything. Thanks for all your help!
Natalie · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Natalie,
Thank you for leaving Andrea and Karen a five star review, this is greatly appreciated.
I has been a pleasure looking after you.
With kindest regards,
Steven and the Hull sales team.
★★★★★ 5/5
GoogleAs I was a first time buyer, Karen Knight from reeds reins on holderness road has been exceptionally professional throughout our purchase of our new property, and all the questions however big or small she would answer, I would highly recommend Reeds reins if you where thinking of buying or selling.
Melanie · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Melanie,
Thank you for so much for leaving Karen a five-star review.
It sure does mean a lot.
Regards,
Steven & The Sales Team
★★★★★ 5/5
GoogleMiroslawa has been very helpful with the house we rented. The place is great and any small concerns we had were quickly addressed.
Hubert · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Hubert, Thankyou so much for your lovely review! We really appreciate it and it has made our day! We wish you luck in your new home. Many Thanks, Tanya and the Hull Lettings Team
★★★★★ 5/5
GoogleVery good and quick service, thankyou so much Amelia! We're now will be in our new home before Christmas☺️ Very recommend Reed Rains so helpful x
Bella · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Bella - Thank you so much for leaving Amelia a five-star review, it is greatly appreciated.
Wishing you many happy years in your beautiful new home!
Kindest regards,
Steven and the sales team
★★★★★ 4/5
GoogleRecently sold our house through reeds rains, this took a very long time, a year and was extremley frustrating, until a new lady called Amelia came along, she had sold our home within a couple of weeks of coming on board, very impressed with Amelia, thank you so much.
Gill · 20 March 2025 · Reeds Rains, Hull
Agent replied · 20 March 2026
Dear Gill - Thank you for leaving us a review.
I am glad that we finally got there, yes Amelia is an absolute star.
Wishing you the very best for the future,
Kindest regards,
Steven and the sales team.
★★★★★ 5/5
GoogleExcellent service from reeds rain Karen Knight went above and beyond to
Keep us updated with our sale, very professional and extremely helpful works definitely recommend reeds rain
Mary · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Mary,
Thank you so much for the 5-star review for Karen, this is be sure to delight her this morning.
It was a pleasure working with you during the sale of your gorgeous home.
With kindest regards,
Steven and the team.
★★★★★ 5/5
GoogleKaren Knight was brilliant, nothing was too much trouble she helped me all the way. I would highly recomend Reeds Rains as everytime I rang everyone was pleasant and really helpful. Thank you very much.
Linda · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Linda,
Thank you so much for the 5-star review for Karen, this is be sure to delight her this morning.
It was a pleasure working with you during the sale of your lovely home.
With kindest regards,
Steven and the team.
★★★★★ 1/5
GoogleVery poor experience with renting out a property. Long periods of time trying to sort a very small maintenance issue.
Nil response to complaints until chased several times. Responses very defensive.
Did not follow tenancy contract instructions.
Staff very rude when ringing branch with questions.
Solution offered by branch manager that I would not be using them to sell property, despite them managing the rental of property was to offer a discount on sales cost. No apology or reassurance that issues would be looked into.
Overall communication was very poor with customer experience obviously not being a priority
Lauren · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Lauren,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our services did not meet your expectations. We take customer concerns seriously and strive to provide a high standard of service across all areas.
While we understand your frustrations, we assure you that we aim to address maintenance issues, tenant-related matters, and communication with care and efficiency. Your feedback regarding the communication and handling of your concerns is valuable, and we will take it on board as we review our processes to ensure we continue improving.
Thank you again for your feedback and we wish you the best for the future.
Kind Regards, Tanya and the Lettings Team
★★★★★ 5/5
GoogleI can confidently highly recommend Reeds Rains Estate Agents 100%. Karen Knight and her colleagues are so helpful and supportive, nothing is to much trouble. Always available to speak to and guided us every step of the way through the sale of our house. It was totally stress free! Many thanks to you all & keep up the fab work.👍x …
Amanda · 20 March 2025 · Reeds Rains, Hull
Agent replied · 28 December 2024
Dear Amanda,
Thank you for the fantastic review for Karen and the sales team, it really does mean a lot to us :-)
It was a pleasure looking after you with the sale of your lovely home, wishing you the very best of luck with your move to a sunnier climate!
Best wishes,
Steven and the sales team.
★★★★★ 1/5
GoogleI made an offer for a house, the offer was rejected without any reasons.
All the agent could say is that there were too many applicants.
I sure did put in interest immediately after viewing the house. Had to call twice for an offer form to be sent to me. I even sent an email because they would say that they will send the form after the calls and never do, not until I sent an email.
If the landlord had numerous applicants, why then ask me to come for viewing?
I knew something was fishy when I had to call more than once to get an offer form.
Terrible service!
Anikwu · 18 March 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)
Agent replied · 23 March 2025
Good Afternoon,
All of the applications are sent at the same time to make the process fair, we had a significant amount of interest in the property, again we let everyone view to make this fair. Once all of the applications were sent to the Landlord it is up to them to review which tenant and decide who they would like to proceed with. I am sorry that you were unsuccessful at this time.
Kindest Regards
Debbie
★★★★★ 5/5
GoogleWhat an amazing and professional group of people, we were updated regularly and given great advice at each stage of the buying and selling process. Friendly and with our best interests at heart, I would not use any other.
Colin · 16 March 2025 · Reeds Rains, Guisborough
Agent replied · 1 May 2025
Hi Colin, thank you so much for your kind words. We hope you are happy in your new dream home.
From all at the Guisborough Office
★★★★★ 5/5
TrustpilotAlmost completed a rental with…
Almost completed a rental with Pemberton branch, due to sign contracts and collect keys to our new home this coming Friday! The help, support and advice from the staff has been phenomenal! We have rented with three Estate Agents over the past 13years, and to say that Reeds Rains have done a Great job thus far is understating their efforts. All the Staff are friendly, approachable, kind and respectful. Which is Lovely, especially when it comes to filling forms in online when you're not a confident computer user of a certain age! We have been being looked after by Kayleigh and Jessica, mostly, they have been exceptional. Thank you, So Much, to All at the Pemberton Branch, Kayleigh, Jessica and Lewis, we can't wait to finalise on Friday, and pick the keys up to our new home. You're doing a Fab job, which is Very Much Appreciated!! Lindi Langley + Kevin Halton. 🤩x
Lindi · 12 March 2025 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
GoogleI've had a great experience with the team at Reeds Rains, especially via Eliza's support as I recently moved out. They've been timely, professional and generally just very helpful in the time I was renting one of their properties.
Jared · 10 March 2025 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
GoogleCalled first thing to pay holding deposit on a house just gone up for rent. Told (although it's advertised) there is no holding deposit, landlord is taking a list and will cherry pick who they want. Then no communication at all from agents. Only know house was let via their website. Terrible communication, lies on the website. Never had such an experience before and I've rented for years
Ael · 8 March 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 10 April 2025
Good Afternoon, I can only assume this review has been incorrectly placed as there has been no circumstances like the above that have taken place in the office & this is not our process. I also do not have a record of your details. I would be more than happy to help or direct you to the right place if you would like to contact me directly: Jenny.Gledhill@reedsrains.co.uk - Lettings Manager.
★★★★★ 5/5
GoogleReeds Rains were fantastic from start to finish with the sale of my property.
They kept me informed/updated throughout and always very welcoming.
Thankyou!!
Pete · 2 March 2025 · Reeds Rains, Guisborough
Agent replied · 26 January 2026
Hi Pete
Thank you for taking the time to leave us a 5* review it is appreciated.
Kindest Regards
Zeta Pinchbeck
Operations Manager
★★★★★ 5/5
GoogleI recently had a viewing with the lovely Jennie! She was very polite and super helpful with any questions I had. She is very professional in her role at Reeds Rains!
Eve · 2 March 2025 · Reeds Rains, Scarborough
★★★★★ 5/5
GoogleReally helpful while I was moving house. Recommend to anyone!
Megan · 2 March 2025 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)
★★★★★ 5/5
GoogleI recently bought a house through Deb from Reeds Rains Durham, and I couldn't be more pleased with the experience! From start to finish, Deb has been incredibly supportive, providing clear and timely communication throughout the entire process. She made what could have been a stressful experience feel smooth and seamless. Deb's professionalism, attention to detail, and dedication to ensuring everything went smoothly were truly outstanding. I highly recommend Deb and the team at Reeds Rains Durham for anyone looking to buy or sell a home! Thank you for everything, Deb!
Best wishes,
Nora
Nora · 21 February 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 22 February 2025
Thank you so much for your lovely review and kind words. It has been our pleasure to help you purchase your new home and wish you our best for the future.
★★★★★ 5/5
GoogleReeds Rains, especially Eliza and Amber, were very helpful and prompt when my old tenants moved out and finding suitable new tenants for my rental property. They were professional and made the process as smooth as possible.
Asif · 18 February 2025 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 22 February 2025
Thank you Asif for your kind words, if you do need anything please get in touch!
Eliza & Amber
★★★★★ 5/5
TrustpilotThey have a supportive and friendly…
They have a supportive and friendly team. Helpful with requests and easy to get in touch with and get back with updates quickly and efficiently.
Simon · 18 February 2025 · Your Move & Reeds Rains Rogers Stewart Stockton-on-Tees (11 Silver Street)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
