Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 2/5

Trustpilot

Not the best experience with them

Recently booked a house viewing with them, never received any confirmation of the viewing and they never sent me the full address so I had to call up on the day to get the details and to confirm. Once we arrived the agent didn’t introduce himself at all, and just didn’t seem like he wanted to be there, he sounded very bored. He didn’t know any information about the property and couldn’t answer any questions that we had. He didn’t sell it at all, I’d be fuming if he was selling my home! Wouldn’t want to use them again

Zoe · 18 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. The manager at Consett branch knows her market and the viewings, sale and price all followed her forecast. I would highly recommend.

Fiona · 17 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

My experience with reed rains was…outstanding

My experience with reed rains was extremely positive. Karis and Sarah kept me in the loop every step of the way. In the day of completion we had a hard time but Karis helped us through it all. I am very thankful for what they have done

Shannon · 17 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Amazing service and great communication…

Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.

Laura · 16 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Spectacular service

Steven Goforth and his team were fantastic. His team was very helpful and I achieved 100% of the asking price for my home within a very short time period; in a very competitive market. I would recommend the Hull branch to anybody looking for a quick, easy and hassle free sale.

Louise · 15 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Total incompetance

Total incompetance . Don't even think about using them. You have been warned.

Mandekin · 13 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Rating only, no written review.

Audrey · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Rating only, no written review.

Angel · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Rating only, no written review.

Lupei · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 4/5

Google

Rating only, no written review.

MRG · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 1/5

Google

Appalling. The management rude offensive. Catalogue of errors. Culminated in Ombudsman.

Michelle · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 3/5

Google

Service was good but some of the food was cold when served.

Margaret · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Very friendly staff and kept me up-to-date throughout.

Paddy · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Very friendly staff Assisted me with everything I needed explaiNed everything overall very happy with service

Angie · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Very helpful, and kept us up to date with our purchase, Thank you Christine

Geoff · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Excellent help at Trimdon Ave Middlesbrough office. Very professional-Kept me informed at the key stages of the process.

Davocity · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Cannot thank Christine and team at REEDS RAINS at Acklam branch enough , excellent service always pleasant and kept us informed every step of selling our property. Would definitely recommend.

Alan · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 3/5

Google

OK, so they managed to sell my house, which is a bonus in a flattened market ... but, I don't feel the best price possible was obtained - in particular be wary of advice to go with a guide price range from X to Y, as we followed this advice and the associated Right Move advert made it look like the price was just X, which offers then came in beneath. Also, original valuation was way over, which meant reductions followed, which weakened our bargaining position when an offer eventually came in.

Steve · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

It’s been a pleasure working with everyone at Reeds Rains, Elliot in particular has been incredibly helpful, he’s always willing to accommodate viewings and goes out of his way to provide an excellent and personalised service.

Adam · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Me and my Fiancée where looking to buy our first ever property together. Alice was very knowledgable about the area as-well as providing lots of in-depth and direct information. Alice took all our needs and requirements in fully to help us find the best place possible for us.

Sam · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

The team at Reeds Rains Estate Agents have been very friendly, helpful and patient with us. We are very happy tenants of a nice new home and are extremely pleased with the professionalism of this company. A definite recommend to everyone looking for a reliable lettings agency!

Monika · 11 December 2019 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 1/5

Trustpilot

Absolute con artists

Absolute con artists. You sign a document stating rules etc. I briefly remember one of the pointers being "check out fee" but no actual figure of how much this was. To be horror I am sent a bill for £120. Apparently this is to pay for someone to walk around the house and check it is okay. Did I mention the landlord pays the same? £240 for a ten minute walk around? Really???! I then received the report back stating several issues such as lampshade missing (even though it was there but in a different place) damp and mould of front and back door (how and why that is the tenants fault is beyond me).The landlord then came back and stated she wanted £60 from my deposit because I had left my grass cutter in the garage (a phone call about this would rectified this as I forgot about it); apparently she spent 8 hours cleaning the property??? Due to the damp and mould from the doors. The house is old and both doors are old and not fit for the amount of rain water. She then also complained I had smart meters installed "without her permission" clutching at straws there, as smart meter does nothing to alter the property in any way! And aside from that I lived in this property for a year and 7 months of that I lived with a rat infestation!!! I was simply told to just go get some rat poison (even though I had a 5 year old, like you want rat poison with children inside) and some traps?? They did absolutely NOTHING until i reported it to environmental health. The whole agency is a complete rip off with hidden costs. I won't ever rent with them again or recommend them.Taking that extortionate amount of money plus £60 (conveniently a very rounded amount) off a single parent right before Christmas must make them feel really big!!

Clare · 10 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

Major issues

Had major problems with hazel grove reeds rains and south hampton im doing there job for them they clearly can't be bothered

Dorris · 10 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Reeds Rains A-U-L

Reeds Rains, Ashton Under Lyne. Best customer service I’ve received from any estate agents. Personal and profesional touch, made the proces very easy. Will definitely consider when we are ready to buy.

Keely · 7 December 2019 · Your Move & Reeds Rains Rogers Stewart Durham