Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

★★★★★ 5/5

Trustpilot

Stephen from Reeds Rains Widnes

I dealt with Stephen this morning in regards to a few queries I had on the move in process. Excellent!

Phil · 15 December 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS!!!!

Don’t know why I even bother at this pointStill no answer from reeds rainsThey’ve committed so many illegal acts that I’ve had enough…And to think I’m gonna send an email to their customer service team again they can think again… You know them comments they put on your bad review posts on here?? Oh well think again if you think they reply because I’ve not heard a single peep JUST like the Hanley Stoke on Trent branch who have been ignoring me for 5 weeks about my deposit…Not being kept in the loop, not being told what’s going on… at this point it seems like theyre ignoring me so they can illegally keep the depositI’ve had enoughWorst most vile company I’ve ever had the misfortune of working with! AVOID AT ALL COSTS

Sasha · 15 December 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Professional

Have been speaking to Stephen from the widnes branch over the last week is an absolute pleasure to deal with and really professional

Beckii · 15 December 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 1/5

Trustpilot

BE WARNED ABOUT THESE THIEVES

The worst, most dishonest bunch of charlatans i have ever encountered. Landlords, take notice of the many, many terrible reviews on the web and don’t be another victim. In a nutshell, they won’t pay you. They will collect rent from your tenants and hold on to it. Send them your bank details, ask for a reason why they don’t pay. All will be either ignored or referred to another office in Southampton. I’ve turned up at their offices to try to spur them into paying me. I was told they have tens of thousands of pounds of MY MONEY in an account, but it’s “on hold”. Unfortunately, they don’t know why it’s on hold, they’re owed no money from me. It’s simply not worth investing in property if you use Reeds Rains for your letting agents. Don’t take just my word for it, DO YOUR RESEARCH. Currently going through their internal complaints procedure, then I’ll be reporting to Property Mark for dishonesty and the Ombudsman. I believe there are a great deal of outstanding cases against them. DONT BE THE NEXT VICTIM

Alan · 14 December 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Trustpilot

Very welcoming and understanding staff

I was given brilliant service by Reeds Rains when I went into their St Helens branch looking for a place to rent. One of the staff there Ellie made me feel very welcome and helped me out massively. Ellie was very patient and accommodating to my situation, spared no detail when explaining the processes necessary for a first time renter. Would highly recommend this estate agent to anyone who needs to start renting a property

Jason · 13 December 2021 · Your Move & Reeds Rains Rogers Stewart Durham

★★★★★ 5/5

Google

Rating only, no written review.

Michael · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 1/5

Google

Rating only, no written review.

Emma · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Iam so happy with their services.they are very helpful and kind.excellent services.very responsive .

Reni · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Very efficient, and pleasant staff. Have use for buying and renting property, recently. Highly recommended

Sharon · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

We found all staff helpful and second to none on customer service Made our transition easy as we are out the area M & A Thank you

Michael · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Great service from Ted who showed us round our recent house purchase was really helpful

Sandra · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Excellent service from start to finish, Chris and her team have been amazing throughout. Would highly recommend.PositiveResponsiveness, Professionalism

Marty · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

I would recommend reed rains to anyone very efficient very professional in these difficult times special thanks to Chris who has been nothing but helpful to me throughout this sale bright and cheerful at all times also many thanks to Paul who showed me great kindness and understanding at a very upsetting time Many thanks

Nicholas · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Staff friendly & knowledgeable & made sensible suggestions. They earned their money with 23 viewings in 8 viewing days resulting in 11 offers. No one could ask for better.PositiveResponsiveness, Quality, Professionalism, Value

Penny · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

The service provided was excellent. The manager Christine was especially skilled and helpful, providing support and advice in a knowledgeable manner, but the whole team were helpful.PositiveResponsiveness, Quality, Professionalism, Value

Lorna · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

We recently brought our first home from reeds rains and they were helpfully and very professional. We couldn’t have asked for a better team to help us though this experience.PositiveProfessionalism

Mark · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 1/5

Google

I didn't like the experience my friend got when he used your services, just when I thought I could use your services only to discover that you don't sell convenience and your customer service is far below average 😭 and I won't recommend Reed's Rains Estate agent to first timers in the uk …

Ademola · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Very professional and friendly service. Chris was especially helpful with all of our questions during the buying process. I would definitely recommend Reeds Rans to anybody buying a property.

Jonathan · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

The staff at Acklam were always at hand to help with any inquiries. I always knew exactly what was going on with my house sale. A special mention to Chris who always went above and beyond. Thank you to all of you 😄PositiveResponsiveness, Professionalism

Tracey · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Have used Reeds Rains several times over the years but this time they went above and beyond for us. Especially, Christine she was always available and so friendly and helpful.PositiveResponsiveness, Quality, Professionalism, Value

Tina · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Such an amazing estate agency. Chris is a credit to the company from start to finish she was always on hand to help. After other estate agents failed to sell the house she did it in just weeks!PositiveProfessionalism

Scarlett · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

Extremely kind and helpful staff, i dealt with TED in particular this time, what a great chap he is. Well-done TED!!!!. Not to forget girls on the phones who are equally friendly and very helpful. VERY HAPPY OVERALL.PositiveProfessionalism

Shekabe · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 5/5

Google

The estate agent went out of her way to ensure that the sale was moved along quickly. She was responsive and helpful and I felt confident that the property was in safe hands. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Leila · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)

★★★★★ 1/5

Google

I believe that a business as this that caters to hospitality needs in terms of housing either renting or buying should listen and be willing to help new customers. I am in pains today in a new house I rented simply because this agency is more focused on taking my money than the quality of value given. First impressions go a long way, and reed rains has not given a good first impression regarding landlords, house agents in the UK in regards to visitors, international students coming to the UK for the first time. I was made to pay 6 months rent upfront simply because it’s my first time in the uk and hence can’t have a previous Landlord. I am highly dissatisfied as the staff that handed me my keys was unbothered about my welfare and concerns regarding the fixtures in the apartment. There was nobody to give me a tour or brief about how to live and use Morden fixtures in the house I.e heating controls and door security , security alarms and codes. This is unprofessional as anyone could get hurt using trial and error methods to figure out how electrical equipments work in a new home and I hope this is addressed by the management.

Mark · 10 December 2021 · Your Move & Reeds Rains Rogers Stewart Middlesbrough (114 Trimdon Avenue)