Trusted Agent profile · North Yorkshire and East Yorkshire

Verified

Your Move & Reeds Rains Rogers Stewart estate agents in Durham, Stockton-on-Tees, Scarborough and 6 more

4.2

★★★★★ Great

4,635 reviews across 11 offices and 4 platforms

reedsrains.co.uk

Your Move & Reeds Rains Rogers Stewart has 11 offices, in Durham, Stockton-on-Tees (two offices), Scarborough, Darlington, Hull, Middlesbrough (two offices), Durham City, Guisborough and Bridlington (North Yorkshire and East Yorkshire). Together they have 4,635 reviews on four platforms, rated 4.2 out of 5 overall.

Google logo

4.7 / 5

2,501

Reviews on Google

All 11 offices

Facebook logo

4.2 / 5

29

Reviews on Facebook

All 11 offices

Yell logo

3.2 / 5

9

Reviews on Yell

All 11 offices

Trustpilot logo

2,096

Reviews on Trustpilot

Business-wide

Our offices

Your Move & Reeds Rains Rogers Stewart's 11 offices, most reviewed first. Each has its own page.

Latest reviews from every Your Move & Reeds Rains Rogers Stewart office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Everything was done quickly…

Everything was done quickly professionally great team there helped out on everything I ask 5 star especially Jessica and DominicThank you so muchScott

Scott · 27 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Many thanks to the Pemberton branch of…

Many thanks to the Pemberton branch of the Reeds Rains team, especially Jemma, Nicky, Emma and Alan (the sales person who dealt with the viewings on our property). Their professionalism, knowledge and help shone through from our first meetings. From five viewings of the house four offers were made on the same day and this resulted with an offer being accepted within one day! Whenever making a telephone call to their office you can always guarantee a friendly and helpful reception.

Aud · 24 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

This company delt with the seller we…

This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody

GLENN · 20 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

AWFUL experience, choose another agent.

AWFUL experience. I was moved into a house that had not been thoroughly checked by the estate agent, so there was no ventilation in the bathroom (legal requirement), a missing fire alarm, broken glass, the property hadn't been thoroughly cleaned, no working freezer, no security alarm... the list goes on. I had to go into branch a number of times, emailing for months on end, was told by a maintenance team member to 'forget it'. I managed to end my tenancy early which cost me a lot of time and was very stressful. They now are making no effort to attempt to get my deposit returned, so I'm having to formally raise a dispute. This is months of unnecessary stress. Save yourself the pain, don't rent from them.

Sarah · 20 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hello Sarah,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: Antonia.Bowler@lslps.co.uk. I will be happy to investigate the matter further.Kind regards,Antonia Bowler, Marketing Assistant

5/5

Trustpilot

This estate agent’s have been amazing…

This estate agent’s have been amazing from day one the staff I have had dealings with have gone over and beyond caring professional and always there at the end of the phone re help and advice highly recommend !! special thanks to Keren who supported me at all times throughout final sale of the property H E stead

Hazel · 18 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

2/5

Trustpilot

Trying to sell a house has been…

Trying to sell a house has been difficult. Staff telling me that something is a legal requirement, when it is a company policy. Staff do not want to discuss your concerns and the it is nothing to do with me, it is the managers decision, syndrome prevails. Very disappointing.

Andrew · 17 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hello Andrew, I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: Antonia.Bowler@lslps.co.uk. I will be happy to investigate the matter further.Kind regards, Antonia Bowler, Marketing Assistant

5/5

Trustpilot

I can highly recommend Reeds Rains…

I can highly recommend Reeds Rains Bamber Bridge branch. I was helped with the finding through to the completion of our purchase of the property by Alison who kept me fully informed every step of the way. We will definitely be seeking Alison’s help in the future to build our portfolio of properties. Thanks Alison

Catherine · 16 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

The staff at Reeds Rains Leyland have…

The staff at Reeds Rains Leyland have been amazing. I completed an application for the house as soon as I had viewed it which is very efficient and a good system to have in place. I would like to thank Olivia, Jessica and Carole for being so friendly and answering my questions. Thank you.

Sam · 13 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hi Sam,Thank you so much for this wonderful review. We are always delighted to hear positive feedback about our team at Leyland.

5/5

Trustpilot

Reeds Rains Bamber Bridge

I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!

Jane · 12 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

4/5

Trustpilot

With a review I left the other day ref…

With a review I left the other day ref Scarborough branch I was given wrong information from a friend that had called back, the agent had called back that why my review as been ammended thank you

Terry · 12 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Reeds Rains St Helens Branch

Completed on my first house last week and Jane from the St Helens branch couldn't have been any more helpful! Definitely would have been a more stressful experience without your help so thank you so much Jane, I really appreciate it!Always so friendly and really on the ball. Other colleagues in the office also always willing to help/pass messages on etc, if Jane wasn't available, so thank you to everyone else as well.I'll definitely be using Reeds Rains again in the future and will recommend to friends and family!Many thanks,Rhianne

Rhianne · 12 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Reeds Rains Macclesfield

Zoe and the team and reeds rains were great as usual! I sold my own house with them last year and I have just bought another terrace with them. Always professional, approachable and on the case.

Shaun · 12 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Google

Great friendly staff. Nothing too much trouble. Would highly recommend

Travel · 12 November 2021 · Reeds Rains, Guisborough

5/5

Trustpilot

Alison and Rebecca.

FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl

Karl · 11 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Alison is a fireball! - Clarilis & Matthew

We used Reed Rains to buy our first house! Our agent was Alison and she was absolutely fantastic. From the first moment we met her, we got complete transparency and honesty about the property and about the buying process. As first time buyers, I and my husband had no idea how to navigate this journey - however, having Alison by our side, always on the money and always pushing for our best interest, was so pivotal for our experience. We have nothing but love and appreciation for Alison and Reed Rains. Thank you from the bottom of our heart... Clarilis and Matthew Almeida-Holmes ❤️

Clara · 10 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Reeds Rains ( Rhyl)

Super helpful and did everything they could to help us get into their home! Lovely friendly staff!Special thank you to a lovely lady called Kaitlin to helped us 🥰

Holly · 10 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Take all the stress out of letting

We have used Reeds Rains in a Bamber Bridge to manage one of our properties in the town and have found the service they provide to be very professional and efficient. They respond quickly to help take the pressure off the landlord when issues arise and make it a stress free process. I have just placed another property with their Chorley branch as opposed to trying to manage it myself as it takes all the work out of it.

Andrew · 10 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

1/5

Trustpilot

Very disappointed in Reed Rains…

Very disappointed in Reed Rains Evesham, sale of my house took far longer than it should have due to their lack of due diligence (which they claimed was there strong point) sale fell through twice, I had to push them for communication every week and all they kept saying was “we have put a call in? We have sent an email” Best bit was with in 30 minutes of Me telling them I had exchanged I received their bill!!!Would not recommend unless you are prepared to wait and chase them every step of the way

Colin · 10 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 23 October 2024

Hi Colin, I am really sorry to read your review; we take customer satisfaction very seriously here at Evesham. Unfortunately we can’t find you on our system, please can you give me an email on: Antonia.Bowler@lslps.co.uk so I can help get to the bottom of this. Kind regards, Antonia Bowler - Marketing Assistant

5/5

Trustpilot

Alison went above and beyond to help me…

Alison went above and beyond to help me find something that both met what I wanted and suited what I needed.She made it so easy and helped any way she could. She reccommended Dan at Embrace who also sorted my mortgage out. Its been a stressful 18months for me, Alison and Dan have made it that bit easier. Thank you all again.Anthony

Anthony · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Trustpilot

Excellent Service

I have recently purchased my first property through Reeds Rains. The experience was extremely positive and as a first time buyer they assisted me through the process. Alison and Becky at Bamber Bridge Branch assisted me with my purchase and I cannot thank them enough as I am now in my dream first home.

Molly · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

5/5

Google

Rating only, no written review.

Steve · 9 November 2021 · Your Move & Reeds Rains Rogers Stewart Durham

Agent replied · 8 November 2024

Hello Steve, Thank you for your kind review, we are always delighted for positive feedback about our team. If you need anything you know where we are :)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Your Move & Reeds Rains Rogers Stewart and its branches won awards at EA Masters in three years, most recently 2025.

Source: EA Masters winners lists, as published, linked by year.

Want Reeds Rains, to help?

Send Reeds Rains, a message.

What do you need help with?

Reeds Rains, will use your details to contact you about this. See our privacy notice.

Questions about Your Move & Reeds Rains Rogers Stewart

Which Your Move & Reeds Rains Rogers Stewart office has the most reviews?

Durham has the most, with 2,250 reviews rated 3.8 out of 5, followed by Stockton-on-Tees (11 Silver Street) with 2,072.

Where are the Your Move & Reeds Rains Rogers Stewart offices?

The 11 Your Move & Reeds Rains Rogers Stewart offices, by town:

Has Your Move & Reeds Rains Rogers Stewart won any awards?

Yes. At EA Masters 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2021.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent