Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have been extremely happy with Reeds Rains and the service they offer. I am only mid way through my house purchase but both Michelle and Hannah have been so patient with me and are genuinely interested in how things are going regarding the purchase of my new property.
I would highly recommend Reeds Rains, Durham. Everyone is lovely and very helpful. Thank you ladies. xx
Helen · 9 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 8 November 2024
Thank you Helen for your lovely comments, it has been a pleasure to work with you on purchasing your home. Thanks again, Hannah and Michelle.
★★★★★ 5/5
TrustpilotBamber Bridge were phenomnal
Bamber Bridge branch were simply phenomenal in their service and I cannot give them enough credit for the help and support they gave me right through the entire sales process. Alison in particular was simply epic, she had the answers and was chasing the chain up to get it exchanged as soon as possible. Alison took so much stress out of the situation it just proves to me that not all hero wear capes she was brilliant! Thank you again everyone at the branch you are amazing!!!!
Emma · 9 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotJade was very helpful and responsive
Can't thank Jade enough at the Rotherham office for all her hard work. There were so many delays with my house purchase, which Jade kept on top of and was super helpful throughout, very lovely person. She always responded quickly to any of my queries. Thanks so much!
Jodie · 9 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
TrustpilotTerrible company
Terrible company - the service is the worst I have experienced ever in renting. They pass blame for problems with residence and don't fix them. No care for customers and they lie.
Franc · 3 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 2/5
TrustpilotNot impressed with them
Not impressed with them I find the reaction for booking a valuation lacks ......its very mechanical even though they offer a free valuation ( only if you are selling NOW ) they come across arrogant and not wanting to offer a service that would reflect what you are selling They miss the point. We are the client and they earn from the sale but they come across as they were in the 80's. Poor service Use another agent is my advice
David · 3 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 4/5
TrustpilotMy contact with Mandy Rothwell sales…
My contact with Mandy Rothwell sales coordinator at the Sale branch made the whole process clear and precise
Customer · 2 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotGreat communication…
They are quick off the mark with everything, great communication.
Jeanette · 2 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotKeep up the great work...
Reeds Rains have been very professional , helpful and positive in their approach and support ...well done and thanks. They have kept us well informed with prompt communications and updates - Rob
Robert · 2 November 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
TrustpilotThis company are crap
This company are crap. I have been without hot water for two months and they have done nothing about it. Called today and just got the run around. Avoid at all costs.
Phil · 28 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
TrustpilotAbsolutely awful company
Absolutely awful company. My tenancy ended over 6 months ago, the check out was absolutely fine but they are still refusing to return my £575 deposit, giving the excuse they can't get in touch with the old landlord. Absolutely would never rent with them again. The local branch (Bridlington) are absolutely useless in assisting with this.
Karen · 26 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotFriendly service
Friendly service, great photos and generally good all round.
Diana · 26 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotGreat communication
Great communication and help me to sell my unwanted furniture
Michael · 26 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotHi I sold my house through Reids Rain
Hi I sold my house through Reids Rain, I found the staff very friendly and always willing to help with anything regarding my house. I would recommend them if you are looking an estate agent.
Customer · 26 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
David · 25 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
Karen · 25 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
TrustpilotAdvised terribly
Advised terribly, advise was made for the benefit of Reeds Rains and not myself.Communication lacking.Pulled out at a cost to me.I can only tell you my experience and that is they don't care about the customer.The person advising me thought because i had to pay a fee to pull out, i would be reluctant to do it. There is no chance I would let them sell my house after all this. And on that, i have spoken to someone else who said they were trying to sell a house for nearly a year without success using Reed Rains, they went elsewhere and it sold after a week.You live and learn...
Customer · 25 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotThe entire team at Crossgates were…
The entire team at Crossgates were brilliant, especially James Walker- lettings manager. James went above and beyond to help us to find a property to let when the landlord of our previous property decided to sell. He's been an absolute star, this is the 2nd property that we have rented from Reeds Rain and James has overseen both lets and managed both tenancy's. Thank you so much to the team and a massive thank you to James for all his help. Cheers mate, Dave and Wendy.
Dave · 23 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotReeds Rains as my selling agent
Reeds Rains are helping in the sale of my house to the current tenant. The agent there is exceptionally helpful, very knowledgeable with extremely relevant experience which, so far, is helping with the smooth transition.
Elizabeth · 19 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotBrilliant
Brilliant, the best.
Mrs · 19 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotReeds Rains Macclesfield have been…
Reeds Rains Macclesfield have been excellent in all matters from the valuation arrangements to finding a buyer for my property. Communication with the office has always been prompt and professional, a truly Top team.
Matt · 18 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 5/5
TrustpilotGreat Team at Reids Rains on the Ormeau Rd, Belfast.
The Team at Reids Rains on the Ormeau Road, namely, Ryan, Grainne and Eileen were excellent right throughout the process. They were always professional, courteous and helpful, pointing us in the right direction. From arranging viewings to negotiations, as well as constantly keeping in touch about the latest developments, they were very supportive. I would highly recommend them to you.
David · 18 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
TrustpilotYet again nothing done to sort my issue going on since MAY
Yet again introduced to someone who said they can help look at my issues that have been going on for months and so far they have done absolutely nothing, don’t reply they are so rude!!! Since May this has been going on, was meant to have rent increased in May said they can only do it in September! And guess what still not happened. Promised they would fix it and get back to me and nothing at all! No reply!! So so RUDE and have no interest in correcting their mistakes! Can’t afford my mortgage hence why we asked for a rent increase, since MAY this has been going on. Tenant was expecting new amount to be taken and reedsrains haven’t done anything at their end!!! SHOCKING stay away
Katie · 17 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 23 October 2024
Hi Kiatie - I've sent you a request for more information. Can you let me know who you have been dealing with so I can talk to them. Thanks
★★★★★ 5/5
TrustpilotExcellent !!!
Thank you Reeds Rains…you were amazing !James of Reeds Rains Scarborough is THE person you need to get you through the uncertainty of selling and buying. Very professional on a relaxed personable level providing updates on a daily basis.Thank you Clarke for the introduction to your agency. The whole team are great, very well informed and very helpful. Highly recommend
Mark · 17 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
★★★★★ 1/5
TrustpilotAwful - renters avoid!
55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.
Euan · 13 October 2022 · Your Move & Reeds Rains Rogers Stewart Durham
Agent replied · 23 October 2024
Hi Euan - I'm looking into this for you.
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