Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
View AgentsExtremely proactive and outstanding service
Having had several agents instructed and managing a Sales team in an Estate Agency in Kensington myself, I can firmly say that the service received from Thorgills has been second to none. Dannie and Reg are go-getters and never give up. They were 100% determined to sell our property and have successfully done so. In what I have known to be the toughest market, having worked in the industry for 5 years, they truly did an incredible job. The level of viewings, feedback and general service and friendliness received was superb. I cannot recommend this agency highly enough and particularly Dannie Walton and Ranjeev Bhanot.
Alexandra · 3 October 2016 · Thorgills Ealing
★★★★★ 5/5
View AgentsVery happy
Very supportive and good agency for letting . Happy with services been provide . Good value for property
Sumit · 1 October 2016 · Thorgills Isleworth
★★★★★ 5/5
View AgentsVery helpful
Jan was very helpful during our referencing process. Referencing checks can sometimes be quite strenuous for the tenants but Jan help made the process run as smoothly as possible. Would recommend to others
Mitch · 28 September 2016 · Thorgills Hammersmith
★★★★★ 5/5
View AgentsExcellent and efficient as usual
Having rented out property as a landlord for over 30 years, I have to say that none have come close to Thorgills in service and performance!
Well done.....
And thanks - you make my life far easier. All your tenants have been great.
Guy
Guy · 27 September 2016 · Thorgills Chiswick
★★★★★ 5/5
View AgentsA great agent!
I was very happy with the service provided by Zak and the team. In particular, Karim. He understood our circumstances and ensured that prospective tenants met the profile we required. He was easy to contact if we needed to get hold of him and he was very proactive In providing viewing feedback and keeping us informed if progress generally. We ended up finding a tenant with an another agent but My husband and I both agreed it was a shame that Karim and Thorgills missed out - we would have preferred to have proceeded with you due to the great client service provided by Karim.
Elizabeth · 26 September 2016 · Thorgills Chiswick
★★★★★ 5/5
View AgentsHammersmith Office
The Hammersmith Office have been fantastic at letting our flat for us. The whole team were extremely professional and efficient. I will be using there services again.
Rory · 23 September 2016 · Thorgills Hammersmith
★★★★★ 5/5
View AgentsLetting flat with Thorgills
Excellent service
Thorough with their procedures and pro-active with finding tenants
easy to work with
Professional throughout
Easy to contact and quick to reply with paperwork and letting procedure
Overall highly recommend Thorgills!
Percy · 21 September 2016 · Thorgills Hammersmith
★★★★★ 5/5
View AgentsFantastic service for landlords and great customer service
A special thanks to Emma for finding us the tenants. I would definitely recommend.
Sanjeet · 20 September 2016 · Thorgills Isleworth
★★★★★ 4/5
View Agentsgood work rachel
Rating only, no written review.
Belinda · 20 September 2016 · Thorgills Brentford
★★★★★ 5/5
View AgentsAn excellent service provided by an efficient and apt estate agent!
Thorgills have provided an excellent service to its clients!
Clear information from the beginning about their Lettings procedure, including services they offer and fees
Tenants were found in a timely manner, with ample time given to us as landlords to prepare.
Did not have to prompt Thorgills with regards to references and paperwork- they have been very pro-active throughout the process, which has been smooth and an easy transition.
Would highly recommend Thorgills!
Thank you!!
Raman · 20 September 2016 · Thorgills Hammersmith
★★★★★ 5/5
View AgentsExcellent
Tamerah is very friendly. and helpful.. she is excellent.
Naing · 20 September 2016 · Thorgills Isleworth
★★★★★ 5/5
View AgentsVery professionnal – comes recommended
Thorgill Hammersmith did a very good job for us when we looking to rent our property. We felt the service was very professional, enthusiastic and tailored to our needs. We also appreciated the very good line of communication (a.o. debrief after each visit), which was important for us.
Selim · 19 September 2016 · Thorgills Hammersmith
★★★★★ 5/5
View AgentsBrilliant!
Professional with constant feedback on how the whole rental process was going. Highly recommended.
Anonymous · 18 September 2016 · Thorgills Hammersmith
★★★★★ 5/5
View AgentsOutstanding service throughout from Dannie & Reg
The whole experience from beginning to end has been exceptional from both Dannie and Reg: The two of them get the right balance between a professional and friendly personal approach. They always follow-up with detailed feedback after every viewing, gave sound advice and represented me and my property with utmost integrity.
I instructed a number of other agents, who were in all honesty very poor and struggled to get viewings. However, Dannie & Reg were relentless in ensuring consistent viewings on a weekly basis.
I highly recommend Thorgills as an agency, and Dannie & Reg as agents.
Andy · 17 September 2016 · Thorgills Ealing
★★★★★ 5/5
View AgentsRating only, no written review.
Madan · 14 September 2016 · Thorgills Ealing
★★★★★ 5/5
View AgentsExcellent!
Thorgills has sold my flat in 4-5 weeks at the asking price. Ranjeev is efficient and pleasant to work with. Thank you Ranjeev!
Nancy · 14 September 2016 · Thorgills Ealing
★★★★★ 5/5
View AgentsFantastic Service
Dannie and has been very co-operative answering all my questions with patience. He has been polite and informative. Overall a very good agent. Smooth transaction.
RM · 14 September 2016 · Thorgills Ealing
★★★★★ 1/5
View AgentsTakes your money and is gone
See myself now having to take things to court. Never again doing any business with them.
Marcell · 13 September 2016 · Thorgills Hammersmith
Agent replied · 14 September 2016
Thanks for your feedback and we’re sorry you feel this way. May I point out that you had signed a reservation fee letter which clearly outlines that should you withdraw your offer after acceptance you would lose your holding deposit. The property had been taken off the market and referencing had already started, we have spoken to the landlord however and have reached an agreement which we hope you find acceptable, we will be in touch with you to discuss this.
★★★★★ 5/5
View AgentsTomek Cole - truly an asset to Thorgills
I found Tomek to be incredibly professional, welcoming and a head above all other agents that I met. Unfortunately, I was unable to find the right property for me with Thorgills but this was not a reflection of Tomek in any way. I would have loved to have signed and agreed a tenancy with Tomeks assistance and I truly felt comfortable and at ease with him during our communication and viewings.
I would really like to say the biggest THANK YOU to Tomek and I will be recommending him in the future.
Danielle · 13 September 2016 · Thorgills Brentford
★★★★★ 5/5
View AgentsEfficient, approachable and supportive
Chantelle has been very professional in her approach. Questions have been answered quickly and I have felt the level of professionalism is much higher than local competitors.
Jules · 13 September 2016 · Thorgills Chiswick
★★★★★ 5/5
View AgentsFantastic agent
Excellent customer service.
Amar · 13 September 2016 · Thorgills Brentford
★★★★★ 5/5
View AgentsNathan, one of the best agent!
We are not exaggerating when we state that Nathan has been one of the best agent we ever dealt with (and we moved around quite a lot!). In a nutshell we owe Nathan at least a drink!
Nathan has been Incredibly understanding, available, friendly and professional. He showed us many very nice and suitable flat, in budget and always incredibly close to our requirements. It has been only unlucky that we could not close the deal with him because at the end we decided to move in a different area.
Thank you Nathan for all your efforts!
Luigi · 10 September 2016 · Thorgills Brentford
★★★★★ 5/5
View AgentsRegan McSweeney
Regan was very professional and helped me find a home the same day of my enquiry, thanks Regan!
REBECCA · 8 September 2016 · Thorgills Brentford
★★★★★ 1/5
View AgentsTypical estate agent wanting money for old hat (nothing)
It's worth considering using an estate agent with more appropriate fees. To renew our contract it costs £180, an extortionate fee in which virtually no work is done by Thorgills. To add insult they didn't even provide good service as they initially wrote my name as "Thomas Cook". I presume the agent was thinking about spending the £180 on a holiday.
Tom · 6 September 2016 · Thorgills Brentford
Agent replied · 7 September 2016
Hello Tom,
Thank you for your feedback.
As you know, the charges for the renewal of a tenancy are clearly stated within the tenancy agreement you signed. There is significant work involved in the process of a renewal which includes re-lodging deposits, agreeing any new terms, producing new tenancy agreements and of course, the cost of a renewals consultant.
I do however apologise for the error with your name, even award winning agents make mistakes sometimes. :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
