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★★★★★
1,092 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,092 reviews on three platforms, rated 4.6 out of 5 overall.
742
Reviews on Google
All 5 offices
345
Reviews on View Agents
All 5 offices
5
Reviews on Trustpilot
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
Ms. Chantelle Leydon was the most helpful of the team in Hammersmith by helping us to rent the property we found via this agency. She made this process quick ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
View AgentsReally Happy with end to end Process
I am very impressed with the professional attitude of Thorgills Brentford Team.. they kept me updated on all the issues and really helpful in resolving every aspect of the tenant searching,.documentation,escalations etc From my personal experience I shall definitely recommend them.
5/5
View Agentsgood customer service
Just want to say a big thank you to Stephanie Daly, the Branch Co-ordinator, for all her kindness and assistance. Stephanie has been very helpful and patient since the first day we started to look for the property for our General Manager - Mr. Hongbing Chen. Well Done - Stephanie, many thanks. Annabel Liu Air China UK
5/5
View AgentsHi Thorgills @ Brentford, My wife and I are very pleased with your service and attention to us as customers, but more importantly we wanted to say thank you and how amazing you have all been in helping us find our new home to live in and the experience has been awesome. A big thanks to Rachel Flynn, you have been a total pleasure to chat to and your help is perfect. Thank you and also thanks for being our lead for our questions and concerns. Cheers, Vish.
5/5
View AgentsHighly recommended agent
I've had a lot of experience working with Agents and using Lettings agents personally and found Leon to be one of the best, extremely helpful and patient with us and always followed up with us.
5/5
View AgentsA Very responsive Andre
Andre was very responsive and also pretty fast with providing me options for renting a property in London. I thank him for the support provided.
5/5
View AgentsHi Thorgills @ Isleworth,, My wife and I are very pleased with your service and attention to us as customers, but more importantly we wanted to say thank you and how amazing you have all been in helping us find our new home to live in and the experience has been awesome. We would like to give a massive thanks to; Ronnie, Adriana, Alice and Adriana. Merry Christmas and a happy new year for 2017. Thanks, Vish.
5/5
View AgentsGreat customer service and smiles all round
Hi Thorgills @ Hammersmith, My wife and I are very pleased with your service and attention to us as customers, but more importantly we wanted to say thank you and how amazing you have all been in helping us find our new home to live in and the experience has been awesome. Stephanie, a massive thanks to you. Merry Christmas and a happy new year for 2017. Thanks, Vish.
5/5
View AgentsA total professional
The sale of my property was recently handled by Reg. He was extremely helpful and courteous throughout, updating me on progress at every stage. There were a number of difficulties with the sale but, thanks to Reg, everything was kept on track. I cannot praise Reg highly enough and it was an absolute pleasure doing business with him.
5/5
View AgentsThank you Thorgills
We were e trembly pleased with the service we received from Thorgills throughout the sale of our property. In particular Dannie Walton was very good at giving us feedback after each viewing. He was also exceedingly helpful at suggesting when we needed to set deadlines for the purchaser as there were several delays in the process. He was always polite and available and returned our calls promptly. I highly recommend him and Thorgills. They also provided us with the contact of an excellent solicitor for the sale. A big thank you to all at Thorgills
5/5
View AgentsA very good service and professional handling
Rating only, no written review.
5/5
View AgentsVery good Agent
Our dealings with Jake have been super, he is professional and courteous, making the stressful transition to finding a new property bearable. Br Mark
5/5
View AgentsBuy to let lease
The Thorghills Team were very friendly and approachable. They understood our needs and were able to find the right tenant for our property. They have been very helpful and efficient throughout the whole process.
5/5
View AgentsPleasure dealing with Leon
Leon came across very professional. He was attentive, polite, clear and knowledgeable.. There were some issues with the previous tenants, Leon was very helpful and efficient in resolving these. Most important, he found a good tenant for us..
5/5
View AgentsKind and realible
I choose the flat which I liked, than with the help of Adriana I went through the documents which I need to provide for the flat. But unfortunately during the intervention I had a problem with the reference and I lost the patience,but with Adriana's help I managed to have everything. Thanks to Adriana
5/5
View AgentsProfessional and fast service, always ready to help !
We thank Alex for being with us during whole application process ! Always been kind and helpful ;)
5/5
View AgentsA prompt response is always reassuring
Rachel is always quick to respond in a friendly and helpful manner when we have any issue at the flat. I am very happy to count on her efficient service.
5/5
View AgentsI would like to say thank you to the Thorgills team for assisting me in my property search, thank you to Alex and Fabian for all there support in this move and also to Laura her nice greetings when coming into the office! I hope you all have a wonderful Christmas and a happy new year. From Sabir
5/5
View AgentsHighly recommended
Extremely speedy transactions and very professional service by Ranjeev Bhanot..
5/5
View AgentsTrustworthy, Helpful and Professional
As a landlady, I do not really worry about anything at all since all the staffs who deal with my property are very professional, friendly and helpful. I am very happy with the service they have provided to me. I would like to take this chance to say many thanks to all of them at Brentford branch: Rachel Flynn, Rachel Webb, Paulina Madden,Alice Carrick… …
5/5
View AgentsFriendly, Pragmatic and Thorough
Very thorough service - always did what he said, and was always available to answer questions. Not a bad word to say.
5/5
View AgentsUnexpected surprise
After 5 weeks of searching with so many different Estate Agents and so many different houses, we finally found the place that really match our needs. Unlike others,Thorgills knows to listen what we want and does not make us loose our time. Plus they explain everything very carefully, so that we understand all legal procedures. Im really happy and impressed with this Agency.
4/5
View AgentsVishaal was very helpful with our property search. Always interested in what we wanted, he offered us very good choices without being pushy. His approach was friendly yet professional so it would be definitely nice to work with him again in the future.
5/5
View AgentsI had a really amazing experience with Dannie. He had always come prepared while showing me the properties, had been very patient with me and had gone above and beyond his responsibilities to provide a great customer support.
5/5
View AgentsThe best agent
Vishaal has been incredibly helpful whilst looking to rent a property in the Chiswick area. Great knowledge of the area and super patience with all the questions. He has been very happy to help us at all times.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brentford has the most, with 717 reviews rated 4.6 out of 5, followed by Chiswick with 179.
The five Thorgills offices, by town:
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Anastasia wrote: "Ms. Chantelle Leydon was the most helpful of the team in Hammersmith by helping us to rent the property we found via this agency. She made this process quick ..."
