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★★★★★
1,092 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,092 reviews on three platforms, rated 4.6 out of 5 overall.
742
Reviews on Google
All 5 offices
345
Reviews on View Agents
All 5 offices
5
Reviews on Trustpilot
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 174 from tenants
Thorgills's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
View AgentsWould highly recommend!
Very professional service, quick responses. Alex and Danny were very helpful. The process from the first viewing to signing contract was very fast and team members were supportive. I would highly recomend Thorgills to friends!
5/5
View AgentsLeon was very knowledgeable, helpful and friendly. Property viewing was an enjoyable experience. I would highly recommend Leon to anyone.
5/5
View AgentsProfessional and friendly service - Special Thanks to Alice Carrick, Tomek Cole and Leon Sood.
Overall I have had a very satisfying experience when I decided to rent my flat with Thorgills, Ealing Branch. Leon Sood came to check and assess the property and he was very thorough, kind and clear in explaining the whole process to a first-time landlord like me. Letting agent Tomek Cole took over and managed to rent my flat very quickly, finding an excellent tenant and helping out to ensure a smooth transaction in every way he could. Last but in no way least I would like to provide feedback about Senior Client Support Consultant Alice Carrick. Alice had already been involved with the purchase of the property I am now renting out and therefore I was already aware of her professionalism, efficiency and ability to work remotely using technology such as electronic signing of documents and keeping the client informed at all times. Alice's help was also invaluable in terms of organising and providing extra services in record time - furniture, professional cleaning and inventory. The nature of my work means that some days I can't even answer the phone or check my emails and without the help and can-do attitude of the staff at Thorgills I wouldn't have been able to rent my property quickly and successfully.
5/5
View AgentsQuick turnaround
I had been trying to rent out my apartment in Chiswick for over a month with a different agency. Once I got in touch with Thorgills, Regan McSweeny managed to rent it out in one day at a great price, and the whole process was very smooth. Thanks!
5/5
View AgentsProfessional and Friendly Service!
I am very impressed with the professional service Thorgills provided me after I approached them to help me prepare to potentially rent out my flat. They have made the prospect of renting out my flat appear far less daunting.
5/5
View AgentsVery nice and kind person to get advice in renting a property
She followed me in producing all the documents needed to rent the property I was looking for and, despite my linguistic disadvantage, she was really patient and cooperative in suggesting all the step I had to do to to rent the property asap. Thank you!
5/5
View AgentsThorgills have been great, professional and on the ball
Our experience has been great. as soon as we signed we had viewing they kept us updated. when we had a tenant they sent out all the paper straight away and helped us get everything arranged. they where very clear and patient with us and took the time to explains things to us. very impressed with their service and approach.
5/5
View AgentsBrilliant area knowledge and personable, professional service,
Thorgills made the rental process not only straight-forward, but enjoyable. They know the area inside out, and were open and honest, without being pushy throughout. I would recommend to anyone
5/5
View AgentsFast, responsive and courteous
Vishaal has a great knowledge of the area and will tailor a search to incorporate only what you want to see and not waste your time. Professional and genial I would happily ask for Vihsaal's help again in the future.
5/5
View AgentsVery clear and detailed in his knowledge
Simon was able to spend time with me to clearly explain how they operate, what services they could provide, and what I needed to do. He was always very polite, organised and helpful. They managed to find a tenant in record time, before the property was even marketed, and the tenant moved in less than a week after I first showed Simon the property. The whole team worked well together, so well done!
5/5
View AgentsRegan was very efficient with all the arrangements
Regan was efficient and organised in helping me get a tenant into my flat in record time. We only had about three full days, and everything went remarkably smoothly. Thank you!
5/5
View AgentsExcellent, professional, determined
It was a pleasure working with Reg to secure the sale of my property. He was very committed and pursued the various enquiries with dogged determination. He always kept me up to date - even from his hospital bed! He was professional at all times. I would have no hestitation recommending Thorgills, and Reg in particular, to a prospective seller. He is a credit to your company.
4/5
View AgentsMust improve communication
Leon has been professional, friendly and kind during our search for a property to rent and would recommend him. We were in a position where could be rejected for referencing but ready to make a decision in favour of one of the properties he presented. One of the reasons that stopped us was the promise for a call within the same day with further information and possible solutions to our problem, which unfortunately arrived three days later. We suggest him to improve this area and are sure that will get a well deserved five stars.
5/5
View Agentsa very good experience with Dannie Walton
I received first class customer service and invaluable professional help from Dannie Walton, in what proved to be a difficult transaction.
5/5
View Agentswestbourne house
i met tamerah on my first viewing and was greeted with a smiley face ! she has been very helpful through the whole process of my first time of renting a property. I was very anxious through the whole process but tamerah guided me through it . thankyou. babli
5/5
View AgentsExcellent service throughout.
We were very impressed with Dannie Walton from the moment we met him through to exchange and completion. He aranged an open house and subsequent accompanied viewings and our property sold really quickly at the price we were hoping for despite the post Brexit slump. We had no issues at all thanks to Dannie and his commitment, customer service, knowledge and expertise. He really was absolutely fantastic in all aspects and made the process quick, easy and stress free. He was always approachable, available and willing to help. I would thoroughly recommend Dannie for his knowledge, experience, courtesy and commitment. We are overjoyed and wish Dannie every continued deserved success.
5/5
View AgentsExcellent property management
I have some issues with my boiler and thprgill has provided very good response on getting it fixed.
5/5
View AgentsFriendly, helpful and professional
Danny was a great agent, he was very up front and open about the property, I felt I could trust him. He answered all my questions and ensured the process went as smoothly and quickly as possible. So thrilled to be moving in this weekend and want to thank him for helping us find a home.
5/5
View AgentsGreat and friendly agent
Karim is was very helpful and found us a great property to rent and got us through each step!
5/5
View AgentsDanny Daniel
Danny Daniel is a fantastic proactive agent who we have had pleasure working with over this past year as a property company. He is prompt, energetic and trustworthy. I would definitely recommend Danny highly!
5/5
View AgentsRating only, no written review.
5/5
View AgentsHelpful & Proffessional
Dannie, Was helpful and patient throughout the long, drawn out process of selling the flat. His advise was always accurate even though we didn't always take it.
5/5
View AgentsExcellent
Rating only, no written review.
5/5
View AgentsExcellent service!!
Andre from Thorgills Isleworth has been extremely helpful in helping me find the best property to rent & keeping me up-to-date with any developments on my offer for teh property. Highly recommended person to help you with your house search..
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Thorgills has 1,092 reviews across its five offices, rated 4.6 out of 5 overall: 742 on Google, 345 on View Agents, 5 on Trustpilot.
Brentford has the most, with 717 reviews rated 4.6 out of 5, followed by Chiswick with 179.
The five Thorgills offices, by town:
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
