5/5
GoogleI am very satisfied with Thorgills and in particular with Kat Felton who has always been very responsive and very helpful. I recommend!
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Thorgills reviews in Brentford, Chiswick, Ealing and 2 more
★★★★★
1,092 reviews across 5 offices and 3 platforms
Thorgills has five offices, in Brentford, Chiswick, Ealing, Hammersmith and Isleworth. Together they have 1,092 reviews on three platforms, rated 4.6 out of 5 overall.
742
Reviews on Google
All 5 offices
345
Reviews on View Agents
All 5 offices
5
Reviews on Trustpilot
All 5 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers42 reviews
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 42 from sellers
Buyers35 reviews
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 35 from buyers
Landlords76 reviews
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 76 from landlords
Tenants174 reviews
Ms. Chantelle Leydon was the most helpful of the team in Hammersmith by helping us to rent the property we found via this agency. She made this process quick ...Read all 174 from tenants
Our offices
Thorgills's five offices, most reviewed first. Each has its own page.
- Thorgills Brentford44 High Street, TW8 0BB717 reviews · 591 on Google (4.5)0 in the last 90 days
- Thorgills Chiswick13-15 Turnham Green Terrace, W4 1RG179 reviews · 114 on Google (4.5)0 in the last 90 days
- Thorgills Ealing27 St Marys Road, W5 5PR122 reviews · 28 on Google (4.6)0 in the last 90 days
- Thorgills Hammersmith88-90 Fulham Palace Road, W6 9PL49 reviews · 11 on Google (4.2)0 in the last 90 days
- Thorgills Isleworth44 High Street, TW8 0BB27 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Thorgills office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAlways a pleasure to deal with I would recommend highly . Kat Andre and Temi are extremely helpful and knowledgeable
5/5
GoogleAs a relatively new renter through Thorgills, I have been impressed with my dealings so far. Special mentions to Kat Felton and Amy Love. They have always been professional, diligent, courteous and efficient providing pro-active assistance in a warm and approachable manner. It made the move and subsequent settling in period relatively stress free!
5/5
GoogleVery satisfied with Thorgills and how swiftly they fix any issues.
5/5
GoogleIt has been a pleasure to deal with Kat from property management department at Thorgills. Very professional and quick.
5/5
GoogleI am very happy with Kat’s Felton property management service. She responds fast to the e-mails and resolves the issues in a guick and proffessional way. Thank you.
5/5
GoogleBeen using with them for several years as a tenant, and now as a landlord. Proactive company, good staff, Kat F. from property management always pulls through, timely, organised and understanding.
5/5
GoogleGood experience with Thorgills So far. They are good in customer response and try to resolve the issue as soon as possible. I am happy with there services so far. Kat Felton is managing our property in Brentford Branch and is very cooperative and proactive in resolving all the issues.
1/5
GoogleThe reviews look to be good, but in my experience they are super unorganised (at least the stuff that i dealt with).
5/5
GoogleExcellent service with Thorgills, Haffeeza's communication was first class and made our moving experience hassle free.
5/5
GoogleI had an unpleasant start with Thorgills, but dealing with Haffeeza Rasheed towards the end of my tenancy made it all better. She is very patient and she saw every issue through to the end.
5/5
GoogleBeen using Thorgills for several years. Haffeeza has been very helpful navigating issues with a bad tenant and also is setting up a new family moving in
5/5
GoogleHaffeeza Rasheed was so helpful and efficient when dealing with my enquiry. Many thanks again.
5/5
GoogleHafeeza Rasheed has been extremely helpful, and very responsive. Had a great experience with her and Ryan from Thorgills Brentford and Chiswick!
5/5
GoogleGreat service, Haffeeza Rasheed really looked after me the entire way.
4/5
GoogleHaffeeza was very reassuring during the process and got back to us promptly with any issue or query!! Thanks for your help
5/5
GoogleThorgills have always been very efficient and professional - Kat Felton in particular has provided quick and helpful advice, and really given peace of mind with my property management.
5/5
GoogleVery satisfied by the service given by Haffeeza Rasheed. Always quick to return emails and very helpful.
5/5
GoogleI always find the staff very friendly and helpful at thorgills, especially Kat Felton. Kat always goes above and beyond and communicates effectively within our work based relationship.
5/5
GoogleI am impressed with the service, the staff are very professional, and knowledgeable. Haffeeza has been very helpful and friendly, I am sure my property will be looked after well in the future.
5/5
GoogleHaffeeza has been really helpful in setting up our new tenancy agreement despite all the issues that we've encountered previously and she was there every step of the way to guide us and answer to all of our questions. Great service!
5/5
GoogleI deal with Andre, Kat and Temi from property management department on daily basis and I'm pleased to say that they're very efficient and friendly and we always have the work done in timely manner.
5/5
GoogleAll the communication with Thorgills has been very efficient and on point. The paperwork and procedures were explained very thoroughly, so that we were well informed while signing the contract . For me it is my first time renting an accommodation in London so a few things were new to me, but Emma and Haffeeza have been very patient with us and I really appreciate that. If there's ever a problem, I know their office is near by so I can reach them easily. Good experience!
5/5
GoogleExcellent service, made all the better by efficiency and quick responses. I needed to secure a place quickly and the team turned around my initial enquiry, follow up communication and documentation within days . Emma was a great point of contact to show the property and get things moving quickly and equally was supported by Haffeeza who was fast, accurate and supportive in the process to secure a property - highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Thorgills
Which Thorgills office has the most reviews?
Brentford has the most, with 717 reviews rated 4.6 out of 5, followed by Chiswick with 179.
Where are the Thorgills offices?
The five Thorgills offices, by town:
- Brentford: 44 High Street, Brentford, TW8 0BB
- Chiswick: 13-15 Turnham Green Terrace, Chiswick, W4 1RG
- Ealing: 27 St Marys Road, Ealing, W5 5PR
- Hammersmith: 88-90 Fulham Palace Road, Hammersmith, W6 9PL
- Isleworth: 44 High Street, Isleworth, TW8 0BB
What do sellers say about Thorgills?
42 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
What do buyers say about Thorgills?
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
What do landlords say about Thorgills?
76 reviews from landlords, rated 4.8 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
What do tenants say about Thorgills?
174 reviews from tenants, rated 4.8 out of 5 on average. For example, Anastasia wrote: "Ms. Chantelle Leydon was the most helpful of the team in Hammersmith by helping us to rent the property we found via this agency. She made this process quick ..."
