Trusted Agent profile · Oxfordshire
Verified
★★★★★
541 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 541 reviews on three platforms, rated 4.7 out of 5 overall.
493
Reviews on Google
All 9 offices
12
Reviews on Facebook
Business-wide
36
Reviews on Trustpilot
Business-wide
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Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
Thomas Merrifield is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI can totally recommend the services of Thomas Merrifield Estate Agents, Witney, Oxfordshire. As a client, I was treated with complete respect, professionalism, attention to detail and excellent communication. The staff were courteous and Mr. Wallsworth was a great point of contact, seeing through my project from start to finish. My sincere thanks you to you all and especially Stuart.
1/5
TrustpilotWorst estate agents I have ever encountered
Worst estate agents I have ever I encountered, the estate agent was rude and arrogant. When we tried to book the viewing the estate agent told us we could only have one day to view the property, we booked this date as it was the only availablity offered. When we arrived at the property we was asked our name by the agent and then immediately told to take our shoes off and shut the door, at this point I felt so uncomfortable I nearly walked out. I then continued and walked further into the house and the estate agent said sorry about this I’m here all day and it’s just so busy with interest, me and my partner was like okay well we are here to see it now . We was then told by the estate agent we had to put a offer in by the next day or we wouldn’t get the property as there was so much interest (shock the house is still on the market). I also felt the estate agent was homophobic by the way she thought my partner was buying the house himself. I continued to go upstairs and the estate agent continued to moan about how she was busy and how much she had of viewings (even though this was the only day they would let anyone in), the estate agent continued to tell us about how many offers was put on the property. I feel the estate agent was unprofessional and when we told them how we felt about the experience the company brushed it off. Avoid at all costs they are not there to help you or want your company. They are time wasters
5/5
GoogleThe staff at Thomas merrifield is excellent! Graeme saved the day constantly. If I needed any info he got it asap ! As far as im concerned he did the solicitors work for them . I can’t thank him and the other staff enough . Thank you so much for caring and being there for me . Debbie x
5/5
GoogleA first time buyer here... My experience with Thomas Merrifield has been simply outstanding and would definitely recommend them. Right from the beginning until the end, they were very …
1/5
GoogleLisa Johnson. Thank you for your advice on WHEN WE should have a VIEWING and WHY WE should NOT have now, but we did NOT ASK your advice! We simply asked an APPOINTMENT for viewing. …
5/5
GoogleWe recently sold our property through Thomas Merrifield and we could not have been happier with the support and guidance Graeme and the team provided. The level of communication from Graeme was just right, and he kept us updated and …
5/5
GoogleFantastic service from start to finish, always quick to respond and went out of their way to track down information that the sellers could not provide
5/5
GoogleWe have just bought a house through Thomas Merrifield and we couldn't recommend them enough. It was a very long and stressful process (no one's fault), only made easier by Lisa who was absolutely fantastic, supportive and professional the whole time. Thank you all again!
5/5
GoogleWe've had the pleasure of both buying and selling with Thomas Merrifield, and we wouldn't hesitate to recommend them. …
5/5
GoogleJust sold my house through Thomas Merrifield and I have to say form start to finish they were fantastic. Towards the end, without them pushing the solicitors and making phone calls I think the sale would still be going on. …
5/5
GoogleThe Abingdon team, especially Damian, Helen, and Kaine, were instrumental in selling our house. Their proactive approach secured the necessary viewings, and they diligently provided feedback after each visit. This dedication culminated in successfully clinching the sale. We were particularly impressed with their excellent photographer and the high-quality house brochure.
5/5
GoogleExcellent service throughout. Damian was particularly helpful and worked tirelessly to get the sale completed.
5/5
GoogleWe recently completed on our first home and had a very positive experience with the Thomas Merrifield Abingdon team. Extremely responsive and accommodating when it came to answering our questions and arranging additional viewings to ensure we were comfortable throughout the process, especially at the inevitable times when things became more complex. Special thanks to Damian in particular, but also to Kaine, Helen, Andrew and the whole team - every interaction we had was a positive one and we wouldn’t hesitate to recommend them to anyone looking to buy/sell their home.
5/5
GoogleWe bought a house through Thomas Merryfield in Abingdon. Kaine and the team were fantastic throughout. Highly responsive, kept us in the loop on everything and helped us when we really needed it.
5/5
GoogleWe had a good experience with Thomas Merrifield, Abingdon. Damian our estate agent helped us purchase our first home. He was incredibly accommodating of our requests and arranged viewings at times that suited us. He kept us well- informed at every stage and promptly followed up with the sellers whenever we requested. It was a smooth process for us and a positive experience thanks to Damian’s professionalism and proactive approach. Truly grateful and would highly recommend Damian and the team at Thomas Merrifield to anyone looking to buy a property.
5/5
GoogleA big thank you to Thomas Merrifield for all of their hard work on our newest purchase! The whole team were very friendly and helpful on the occasions that I popped into the office. Andrew and Kaine were our main points of contact and both were always professional, polite and easy to work with. They kept us updated throughout the purchase and chased solicitors when things became very quiet! Even once the sale went through Andrew went above and beyond for us to make sure we could settle into our new home by sorting out a miscommunication. This was despite us not being his paying customers as we had sold through another agent and showed us a genuine kindness for which we are ever so grateful. Thank you Thomas Merrifield!
5/5
GoogleExcellent service from the whole team at Thomas Merrifield, especially Andrew Hearn when dealing with the sale of my late mother's house. They couldn't have been more professional and helpful Big thanks!!
5/5
GoogleHad a great service from the team especially Damian and Kaine. They kept me updated and chased when asked. Helped make the move as smooth as possible.
5/5
GoogleThank you to Kaine and his team for their professionalism, kindness , communication and commitment during my purchase of a home . Outstanding service and support from start to end . Thank you.
5/5
GoogleWe have had an outstanding experience with Callum from Thomas Merrifield. From the very beginning, Callum has been incredibly professional, responsive, and genuinely caring. He made our move-in process seamless and has consistently gone …
1/5
GoogleExtortionate and Unacceptable Pricing, Complete Scam I recently ended my tenancy at 1 School Close, and the process with …
5/5
GoogleThomas Merrifield dealt with the sale of my late Mothers house. I felt I was dealing with professionals right from the start. Lots of helpful advice and information on the current market and past similar sales in the area. Communication has …
5/5
GoogleI would highly recommend Thomas Merrifield, Abingdon, for selling property. Damian was super-attentive, efficient and generally on the ball, as well as being a good diplomat. He helped me set a realistic price for my circumstances and then …
5/5
GoogleThomas Merrifield made purchasing our new home so easy 100% recommendation and will use them to sell one day. Thank you so much.
Thank you so much Katherine, you have bought a lovely property. We wish you every happiness there. Best regards, Jon
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bicester has the most, with 188 reviews rated 4.7 out of 5, followed by Kidlington with 186.
The nine Thomas Merrifield offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2018.
