Trusted Agent profile · Oxfordshire
Verified
★★★★★
529 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 529 reviews on three platforms, rated 4.7 out of 5 overall.
482
Reviews on Google
All 9 offices
12
Reviews on Facebook
Business-wide
35
Reviews on Trustpilot
Business-wide
Send Thomas Merrifield a message.
Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKaine Peverley at the Abingdon Thomas Merrifield branch went above and beyond to support our house sale. Excellent communication and professional service! Great working partnership between Kaine, our legal team Juno and our mortgage adviser. I highly recommend Kaine and the team :)
5/5
TrustpilotKaine Peverley at the Abingdon Thomas…
Kaine Peverley at the Abingdon Thomas Merrifield branch has gone above and beyond to support our house sale. Excellent communication and professional service! Great working partnership between Kaine, our legal team at Juno and our mortgage adviser. I highly recommend Kaine and the team :)
5/5
GoogleI had sold a house through Merrifields before, years ago, and was very happy with the service then. So I was delighted to find that Jon was still there and was able to look after us personally most of the time, backed up by the rest of the very efficient team when needed. His experience and knowledge of the local market are invaluable, we were kept regularly updated on progress, and he was always willing to provide advice and help when needed. We would highly recommend Merrifields to anyone looking for an independent, efficient, and totally trustworthy estate agent in Bicester.
Thank you Sandra for such a lovely review. It has been a pleasure to work for you. With all best wishes from me and the team. Jon
5/5
GoogleDamian at Thomas Merrifield Abingdon was fantastic throughout the purchase of our new home. He was very communicative, kept us informed at every stage and made the whole process much less stressful. He was friendly and professional, and he was always easy to reach whenever we had a question. Highly recommended!
5/5
GoogleThomas Merrifield were excellent from valuation through to completion. Damien handles matters with professionalism and honesty, building real confidence and trust with his clients. It’s rare to find someone who combines such a strong work ethic with genuine transparency. A true credit to Thomas Merrifield for anyone seeking property management support.
5/5
TrustpilotThey worked so hard for us.....
They worked so hard for us and made everything as easy at it could be. It was a long old process but special thanks to Raena and Jack (Grove Branch) and Damian (Abingdon Branch) for being so patient and understanding.
2/5
GoogleOur initial experience with Thomas Merrifield was positive. Unfortunately, things changed when it came to making an offer. We had to chase for updates, and when the property went to final offers, we submitted our offer but never heard anything back. In fact, we only found out that the property had been "sold" because we happened to see the listing updated on Rightmove. We were never contacted directly to tell us that our offer had been unsuccessful. It was particularly disappointing that they had clearly found the time to update Rightmove, but not to let us know the outcome of our offer.
5/5
GoogleDamian was proactive and very helpful during the process which was fraught with difficulties due to a longish chain and inefficient solicitors. I would definitely use Thomas Merrifield again.
3/5
GoogleMixed bag service. We mainly dealt with Damien, which overall was a positive experience, very professional. However our process went on for just under a year, which takes it's toll on everyone in it. However reason for the 2 star reduction is for the handling of a situation on moving day by other staff. It was extremely poor and added additional stress to everyone involved.
5/5
GoogleWe’ve rented via Thomas Merrifield for over 6 years and had the opportunity this year to purchase our rental via them. Throughout the last 6 years they’ve been amazing- prompt communication, quarterly property visits, used reliable contractors and have always been on hand for any advice. They’ve also seen us through our purchase via our landlord and have been great throughout. I highly recommend TM for lettings or sales and would not hesitate to use this local business again. They are the property experts of Bicester and want the best for their customers whether you are renters or sellers. Thank you for all of your support over the last 6 years and wishing Simon S, Jon, Sharon, Simon H, Georgia and the rest of the team all the best.
Thank you Rowena, we are so pleased to have helped both with letting and sale. Best regards, Jon
5/5
TrustpilotBest Estate Agency
We have used Thomas Merriefield in Grove for the sale of a property and purchase of a new one and we could not have chosen a better agency! We do not have enough words to express our gratitude for all the hard work , dedication , professionalism and patience that the team showed. We have worked in particular with Raena and Jack ,and they were both amazing! We are definitely recommending Thomas Merrifield !
5/5
GoogleWe were delighted with the service we received from the Wallingford branch of Thomas Merrifield. After meeting with several estate agents, it was clear that Luke was the right person to handle our sale. He quickly understood the property, set out a clear strategy, and impressed us with his honesty, flexibility, and ambition. Communication was excellent throughout, with Luke always available to answer questions and offer guidance. Tiffany was also a pleasure to work with, helping with viewings and queries, while Mark provided great support whenever Luke was away. We accepted an offer within days, and despite a few inevitable hurdles before completion, the process was smooth overall thanks to Luke and the team. We would have no hesitation in recommending Thomas Merrifield to anyone looking to move in the area.
5/5
TrustpilotGreat service and support
Stuart, Philip and team in Witney did a really good job of bringing the sale over the line in a difficult market, particularly after a set back caused by a totally incompetent surveyor. They were very professional and supportive throughout the sale process, which was much appreciated.
5/5
GoogleWe had a really smooth purchase experience with Thomas Merrifield in Bicester. Communication was exceptional throughout, and Jon and Sharon were both great to deal with. Sharon was always very responsive, which made everything feel easy and well managed!
Hi Yasmine, thank you so much for such a positive review. All the very best, Jon
5/5
GoogleWe bought a property from Thomas Merrifield, we’ve had a tricky situation with our buyer’s solicitor & had a very tight deadline. Sharon was super helpful & efficient with chasing up everyone in the chain to assist her sellers with the pressure, we couldn’t have asked for better support. Photos of the property were exactly as advertised & we are really happy new homeowners!
Thank you Suzi, so pleased that it all worked out. Wishing you well in your new home, Jon
5/5
GoogleWe had used a couple of estate agents before finding Thomas Merrifield, and from the first meeting with Jon we knew we would be in good hands. Right up to our initial offer communication was great, but from offer to completion I cannot sing Sharon’s praises highly enough. We had a complex chain including first time buyers, and a family who had already moved out of the country, but Sharon juggled all their solicitors and estate agents, and kept me fully updated every step of the way. She was my sanity when I felt like I was loosing hope. I would highly recommend!
Thank you so much Viv, it was a pleasure to act for you. Best wishes in your new home, Jon
5/5
TrustpilotI would highly recommend Raena Bond at…
I would highly recommend Raena Bond at the Grove branch to anybody. Not only was she really professional and efficient but she was also very friendly and I felt she genuinely cared about us as a family. She helped us navigate through a difficult time and I'm very grateful for all her advice and support.
5/5
GoogleKaine at Thomas Merrifield in Abingdon was an amazing help to us when purchasing our property. Always going out of his way to support us and staying calm in stressful situations. Would highly recommend.
5/5
GoogleExcellent service, incredibly professional and always prompt to reply to any queries.
Thank you Emily, much appreciated. Best as always, Jon
5/5
GoogleI have found the whole moving process with Thomas Merrifield Estate Agents very satisfactory. Right from the beginning the information was clear and they were very efficient in setting up the process. I felt like all members of the team who arranged viewings respected my property and they were a great help throughout.
Hi Lucy, simply our pleasure. Hope that you are very happy in your new home. Best as always, Jon
5/5
GoogleI recently sold my property with Thomas Merrifield and couldn't be happier with the service received. From start to finish, Jon and the whole team were professional, attentive and incredibly easy to work with. Communication was excellent and i highly recommend them if you're thinking of selling your property.
Jovan, glad we did justice to your beautiful home. Wish you well in the new one!
5/5
GoogleWe recently instructed Thomas Merrifield when we were looking for an agent to sell our property in Wallingford. Joe, Luke and Tiffany have all proved to us that we made the very best choice in selecting them for the job. From the outset, they were professional, attentive and very responsive - replying to all calls, messages and emails on the same day. They matched us with the perfect buyers and the sale proceeded at speed. They answered our queries, managed all the viewings, and pointed us in the direction of all the relevant people to support our sale and removal. Nothing was too much trouble. The sale went through smoothly leaving both sellers and buyers extremely satisfied. I would definitely use their agency again and recommend them most highly to others. An enormous 'thank you' to the whole team.
5/5
GoogleA fabulous service provided by Luke and the team in Wallingford. From the moment I asked for a valuation to the point of handing in my door keys for the new owners, nothing was too much trouble. Often going above and beyond to ensure everything happened smoothly.
5/5
GoogleI had an excellent experience working with Kaine at Thomas Merrifield during my recent house purchase. From the outset, Kaine was highly professional, responsive, and clearly committed to ensuring the transaction progressed as smoothly as possible. What stood out most was his reliability and communication. He kept me consistently informed at every stage of the process, was quick to respond to queries, and was proactive in following up with all parties involved. This level of engagement made a significant difference in what can often be a complex and time-sensitive transaction. Kaine demonstrated a strong understanding of the conveyancing process and coordinated effectively between solicitors, the seller, and other stakeholders. Even when delays arose outside of his control, he remained calm, pragmatic, and solution-oriented, helping to keep momentum and avoid unnecessary hold-ups. Overall, I would highly recommend Kaine to anyone going through a property purchase. His professionalism, efficiency, and commitment to seeing the deal through make him a real asset to Thomas Merrifield.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bicester has the most, with 187 reviews rated 4.7 out of 5, followed by Kidlington with 174.
The nine Thomas Merrifield offices, by town:
Send Thomas Merrifield a message.
