Trusted Agent profile · Vale of White Horse
★★★★★
44 reviews across 2 platforms
15 Millbrook Square, Grove, Wantage, OX12 7JZ, Vale of White Horse, OX12 7JZ
Thomas Merrifield's office in Vale of White Horse, at 15 Millbrook Square, is rated 4.3 out of 5 across 44 reviews on two platforms.
Every review we hold for the Vale of White Horse office, from every platform, shown as written. First names only.
5/5
TrustpilotI would highly recommend Raena Bond at…
I would highly recommend Raena Bond at the Grove branch to anybody. Not only was she really professional and efficient but she was also very friendly and I felt she genuinely cared about us as a family. She helped us navigate through a difficult time and I'm very grateful for all her advice and support.
5/5
TrustpilotRecommended!
We were pleased we transferred to the Oxford Branch as we obtained a better offer on the house and the sale has now completed. George was very pleasant to deal with and went to a lot of trouble to relay queries and did his best to minimise delays caused by the legal processes. We appreciated the continuity in that we mostly dealt with George, who did all the viewings. Would use Thomas Merrifield again and recommend the Oxford office.
5/5
TrustpilotThey worked so hard for us.....
They worked so hard for us and made everything as easy at it could be. It was a long old process but special thanks to Raena and Jack (Grove Branch) and Damian (Abingdon Branch) for being so patient and understanding.
2/5
TrustpilotCertain staff members have a poor attitude
I had a really lovely experience with Chloe viewing a house, she was very knowledgeable and accommodating. She then went on holiday and I dealt with another Agent. Sarah Gronow was incredibly rude and disrespectful. She was not accommodating to my questions or needs and felt the need to copy in her Director, as couldn't face the concept of my comments being factually and legally correct. Estate Agents should have excellent customer service, as we are the customers, not always get the last word in (as her emails came across). The knowledge of the home and any previous listings should be top level, as of course, people will have questions around that if a house has been on the market for 3 years (with gaps). I am very fair in my comments and honest. I do not expect to be treated the way I felt with Sarah Gronow. I am very disappointed and saddened by this experience as Thomas Merrifield have a lot of houses we wished to view. This experience has now confirmed I will not view with them again, which is a shame, as Chloe is the best estate agent we have seen.
5/5
Trustpilot5 stars for Abingdon office!
Excellent service from Damian at the Abingdon branch. He managed to secure a buyer incredibly quickly and was friendly and helpful throughout the whole process. He kept me informed at all times and was always happy to answer my queries. Things did not always entirely go to plan but Damian was constantly reassuring. I could not have asked for better service.
5/5
TrustpilotBest Estate Agency
We have used Thomas Merriefield in Grove for the sale of a property and purchase of a new one and we could not have chosen a better agency! We do not have enough words to express our gratitude for all the hard work , dedication , professionalism and patience that the team showed. We have worked in particular with Raena and Jack ,and they were both amazing! We are definitely recommending Thomas Merrifield !
4/5
TrustpilotGood Service
Jack and his team at the Wantage Branch have been excellent and would highly recommend. They sold my late mother’s property very quickly and the whole process has been simple and knowing the house was in good hands at this difficult time was very reassuring. Thankyou
5/5
TrustpilotJulian and his team
Julian and his team, especially Julian and Lisa, are great. They tried their best to answer our questions and responded to our needs quickly, patiently and politely. We are very impressed. We are happy about their services.
5/5
TrustpilotHighly recommend!
We had a great experience purchasing a property with Luke at Thomas Merrifield. After viewing the house we were travelling overseas and were able to undertake all of the paperwork and processes from there. Luke was incredibly supportive and always on hand to help (as was Nicolette). As first time buyers they made the whole experience positive and we highly recommend them! Thank you!
5/5
Trustpilotkidlington branch very professional and…
kidlington branch very professional and helpful kept us informed all through the process especially Graham ,brilliant service highly recommend Thomas Merrifield.
5/5
TrustpilotVery recommended
Andy in the Oxford branch made buying our new property a smooth and seamless process. Always honest and fair, we felt we could always trust his guidance. Would highly recommend him and the company. John and Adele
5/5
FacebookI first dealt with Simon of Thomas Merrifield over 10 years ago when he sold my parents house. My wife and I had a further dealing with him in 2011 when we offered on a house that TM were selling. Although acting for the seller, he had a refreshingly honest approach to the sales process which speaks volumes. We were not the highest bidder so did not end up buying through TM. We later bought a house through another agent and lived in it before deciding to move at the end of 2016. It was an easy decision as to which estate agent we would use, having had such a good experience with them in the past - I didn’t even call another agent. Simon was efficient, honest and ultimately very successful in finding a good buyer for our house at arguably a difficult time of year (3 weeks before Christmas). It feels as if Simon lives and breathes property in the Abingdon area so he is very well placed to advise. I have no hesitation in recommending Simon and the Abingdon Thomas Merrifield team.
5/5
TrustpilotGraeme was a pleasure to work with
Graeme was a pleasure to work with and helpful throughout the process. Thank you for all your assistance
5/5
TrustpilotI want to express my heartfelt…
I want to express my heartfelt gratitude to Raena Bond for her exceptional assistance in helping us purchase our home. Her quick responses and dedication to securing the best deal made the process smooth and successful. We truly appreciate her outstanding support!
5/5
TrustpilotI would highly recommend Thomas…
I would highly recommend Thomas Merrifiled Grove. Jack was always quick to reply to any queries we had and kept us up to date throughout. Thank you so much!
5/5
TrustpilotA great team who had a professional…
A great team who had a professional approach to selling our house. No unrealistic promises, they made the whole process stress free and wouldn’t hesitate to recommend Jon and his team.
5/5
TrustpilotAmazing service from Thomas Merrifield
Kaine at Thomas Merrifield Abingdon gave us outstanding service whilst we purchased our first home. We were given regular updates, no question was too much trouble, and viewings were booked quickly and with ease, we would recommend Thomas Merrifield Abingdon, and more specifically, Kaine to anyone looking to buy a home! We can’t thank him enough!
5/5
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5/5
FacebookSwitched my trading to Mrs. Patience Adamson some months ago after going through a lot of losses , I invested with her and let her manage my account. I was so impressed with the service and I switched brokers to them. So far, I invested $1500 and Earned $10,550 After 7days of investing and I’m getting used to their platform. I'm happy to continue trading with Mrs. Patience and i promised myself that i'd share this testimony if it came true. which eventually came through. She is the best broker I would commend for anyone at the moment. You can also contact her if you have plans on investing in Bitcoin Email: patienceadamson494@gmail.com WhatsApp: +1 (323) 628-6419
5/5
TrustpilotSold my property with Thomas Merrifields
I have just sold my property with Thomas Merrifields in Abingdon. From start to finish Damian gave excellent advice and kept me up to date as things progressed.I would thoroughly recommend them.
5/5
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1/5
TrustpilotAvoid
I would not use this company again if the offered to sell my house for free. They simply don't care! The whole process from start to finish was awful.
5/5
TrustpilotA company who are totally professional and go the extra mile
Finding a professional estate agent who offers service beyond writing particulars and putting the property on the various property portals can be difficult. Some, once the house is under offer, just leave the solicitors to deal with things, leaving the vendors not knowing when they are likely to exchange.
5/5
TrustpilotWe have just sold our property with…
We have just sold our property with Thomas Merrifields and bought another.Everything about our experience was positive ,from start to finish we we were given excellent advice totally supported and well informed and kept up to date.I would thoroughly recommend them.Thanks especially to Luke and Jamie who didn’t ever make us feel a nuisance with our questions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thomas Merrifield's Vale of White Horse office has 44 reviews across two platforms: 10 on Facebook (across the whole business), 34 on Trustpilot (across the whole business).
Thomas Merrifield Wantage & Grove is rated 4.3 out of 5 across all 44 reviews.
Thomas Merrifield Wantage & Grove, 15 Millbrook Square, Grove, Wantage, OX12 7JZ, Vale of White Horse, OX12 7JZ.
