5/5
The service we received from David Weeks at Thomas Merrifield in Bicester from our sale right through to exchange was outstanding, he kept us informed throughout, even when we were away in mallorca

Trusted Agent profile · Oxfordshire
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★★★★★
540 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 540 reviews on three platforms, rated 4.7 out of 5 overall.
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Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
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5/5
The service we received from David Weeks at Thomas Merrifield in Bicester from our sale right through to exchange was outstanding, he kept us informed throughout, even when we were away in mallorca
5/5
Rating only, no written review.
5/5
We sold and brought through Thomas Merrifield and they were brilliant! Everyone we dealt with in the office were polite, informative and chasing the chain from start to finish and always returned my calls if they were unavailble. I would definatley use them again but not intending to move for a long long time! I have already recommended them to friends looking into moving.
1/5
Our house was arranged for a part-Ex through TM but as far as I am concerned I should still be treated like a client with the same standards. The whole ordeal with TM has been terrible. They do not vet any of the viewers, most people who came round either had no funds to buy the house, not sold their current house or could not commit to the moving date being so far in advance. More then one occasion the agents were so late to the house that we were more then half way showing the people round. When they did finally show up we had to book in private extra viewings or answer extra questions as TM were unable to answer questions on the house or commit to more viewings. The icing on the cake was the final viewing. They were late as usual and we were halfway through showing the people round. We advised the non apologetic agent that we would walk up the road then come back and to call us on my mobile when ready (Had this situation with Green & Co and they called and waited for 2 minutes just fine) 20 mins later we heard nothing so we walked back to the house to find the agent gone and ALL doors to the house unlocked with the viewers waiting outside saying they were waiting as the agent left it all unlocked. We were relieved to find these people were not the type to take advantage of the situation or any passer by for that matter! We called to complain to the Wantage branch and the manager was less then helpful if not rude. We were very calm on the phone and stated the facts in order but we were cut off by him saying 'its not getting us anywhere'. No apology so we advised we would talk to our developer to remove them, to which he replied 'We'll see' then hung up! I am glad I recorded the phone call as I am still in disbelief that it happened. I will never be using TM and will be advising friends and family the same.
5/5
I bought my present house in Kidlington through Thomas Merrifield and they were very helpful. If mail comes for the previous owners and I pop in the shop with it they are pleased to pass it on. Very pleasant staff.
5/5
I first dealt with Simon of Thomas Merrifield over 10 years ago when he sold my parents house. My wife and I had a further dealing with him in 2011 when we offered on a house that TM were selling. Although acting for the seller, he had a refreshingly honest approach to the sales process which speaks volumes. We were not the highest bidder so did not end up buying through TM. We later bought a house through another agent and lived in it before deciding to move at the end of 2016. It was an easy decision as to which estate agent we would use, having had such a good experience with them in the past - I didn’t even call another agent. Simon was efficient, honest and ultimately very successful in finding a good buyer for our house at arguably a difficult time of year (3 weeks before Christmas). It feels as if Simon lives and breathes property in the Abingdon area so he is very well placed to advise. I have no hesitation in recommending Simon and the Abingdon Thomas Merrifield team.
5/5
We could not be any happier with our experience of Thomas Merrifield Didcot. We have advertised and moved in within 5 months. Our agent, James was first class, professional and approachable at all times. All the staff at Thomas Merrifield has made what is a stressful experience feel like a breeze!
5/5
Very happy with the help and support from Thomas Merrifield Bicester. Would highly recommend them, friendly service through out. Many thanks.
5/5
Excellent friendly service. We were well informed and the sale went really well. Extremely satisfied
1/5
Rating only, no written review.
5/5
I had wholly positive experience with Thomas Merrifield in Oxford over a 3 year residential tenancy. Professional service, and quick to respond to queries and to arrange for the resolution of occasional problems in the property. Highly recommended.
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Bicester has the most, with 187 reviews rated 4.7 out of 5, followed by Kidlington with 185.
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