5/5
GoogleRecently, We bought a property through Thomas Merrifield. The team is really fantastic. Their communication was great and easily approachable. Thank you Graeme, Lisa and Julian for your help.
Trusted Agent profile · Oxfordshire
Verified
Thomas Merrifield estate agents in Bicester, Kidlington, Abingdon and 6 more
★★★★★
541 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 541 reviews on three platforms, rated 4.7 out of 5 overall.
493
Reviews on Google
All 9 offices
12
Reviews on Facebook
Business-wide
36
Reviews on Trustpilot
Business-wide
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Our offices
Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
- Thomas Merrifield Bicester39 Market Square, OX26 6AG187 reviews · 152 on Google (4.8)6 in the last 90 days
- Thomas Merrifield Kidlington1b The Hampden Building High Street, OX5 2DH185 reviews · 144 on Google (5.0)13 in the last 90 days
- Thomas Merrifield Abingdon51 Stert Street, OX14 3JF141 reviews · 96 on Google (4.5)10 in the last 90 days
- Thomas Merrifield Wallingford72 High Street, OX10 0BX89 reviews · 54 on Google (4.9)5 in the last 90 days
- Thomas Merrifield OxfordHolyfield House, 1 Walton Well Rd, OX2 6ED75 reviews · 27 on Google (4.1)5 in the last 90 days
- Thomas Merrifield Witney52 Market Square, OX28 6AF62 reviews · 20 on Google (4.8)4 in the last 90 days
- Thomas Merrifield Kidlington1b The Hampden Building, High Street, Kidlington, OX5 2FN, OX5 2FN46 reviews · 0 on Google5 in the last 90 days
- Thomas Merrifield Wantage & Grove15 Millbrook Square, Grove, Wantage, OX12 7JZ, OX12 7JZ45 reviews · 0 on Google4 in the last 90 days
- Thomas Merrifield Didcot103 Broadway, Didcot, OX11 8AL, OX11 8AL42 reviews · 0 on Google5 in the last 90 days
Latest reviews from every Thomas Merrifield office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExcellent service Really good communication Very helpful
5/5
GoogleExcellent experience with all staff. Communication was clear and responsive. Would highly recommend and should we ever sell we would definitely be a returning customer
5/5
GoogleI would highly recommend Thomas Merryfield to anyone looking to use an Estate Agency. Moving house is a very stressful process but Stuart and the team were excellent. I really valued Stuart's expertise, advice and good communication throughout. Thanks Stuart
5/5
GoogleStuart and the team have done a fantastic job for us, going above and beyond to get us moved in our desired timeframe. Highly recommend them to anyone.
5/5
GoogleJust completed my third house move in 10 years - all with Thomas Merrifield. Once again, TM comes up trumps with everything being conducted in a very efficient and professional manner. Many thanks to the team, particularly Sandra and Kaine who helped get everything across the line in the latest move. Top estate agent and highly recommended.
5/5
GoogleThomas Merrifield staff were courteous, kind, always responsive and so very helpful. Their service and help was always prompt, professional and timely, and I’d heartily recommend them to anyone else. I've now used them a second time, and once again they provided a great service.
Agent replied · 24 December 2025
Thank you Tony, very glad to have been effective for the second time; repeat business and recommendations are so important to us. With all best wishes, Jon
5/5
GoogleExcellent service in selling my Mum’s house from the team at Thomas Merrifield in Bicester. Very good communication and assistance throughout which was essential as I was not nearby. I would recommend them to anyone selling their property in their area.
Agent replied · 24 December 2025
Thank you so much, happy to have helped bring the sale this to a sucessful conclusion. With best wishes, Jon
5/5
TrustpilotRecommended!
We were pleased we transferred to the Oxford Branch as we obtained a better offer on the house and the sale has now completed. George was very pleasant to deal with and went to a lot of trouble to relay queries and did his best to minimise delays caused by the legal processes. We appreciated the continuity in that we mostly dealt with George, who did all the viewings. Would use Thomas Merrifield again and recommend the Oxford office.
5/5
Google10 out of 10. Jon and all of the team did a amazing service from start to finish. I've dealt with most esate agents in bicester over the last 2 year's and i cant recommend Thomas merrifeld enough. Very proactive and professional. We will definitely be using them again.
Agent replied · 24 December 2025
Thank you Luke, really delighted to help you move. Best as always, Jon
5/5
GoogleThe purchase was smooth and quick. Good house buying experience😃 …
Agent replied · 24 December 2025
Thank you for the positve review. Much appreciated. Best regards, Jon
5/5
GoogleCan not recommend Thomas Merrifield in Bicester highly enough. From initial valuation of our house with Jon all the way through to exchange of sale and purchase with Sharon, their service was amazing and Sharon always went above and beyond
5/5
GoogleI had an excellent experience with Thomas Merrifield Estate Agents. From start to finish, the team was professional, friendly, and incredibly efficient. They kept me updated at every stage of the process and were always quick to respond to any questions I had. Their local knowledge was outstanding, and it really showed in the advice they provided and the way they handled the sale. The whole experience felt smooth and well-managed, and I always felt like my best interests were being looked after. I wouldn’t hesitate to recommend Thomas Merrifield to anyone looking to buy or sell a property. A genuinely first-class service
Agent replied · 24 December 2025
Hi Lorna, thank you for such a glowing review. Wishing you every happiness in your new home. Jon
5/5
GoogleThomas Merrifield worked hard to secure us a buyer and see us through what turned out to be a complicated transaction. Graeme’s extensive experience and the rest of the team’s friendly down to earth manner helped to make a stressful experience manageable. I’d recommend them.
5/5
GoogleJust bought a house from Thomas Merrifield Wallingford. The entire team were excellent. Luke, Joe, and Tiffany were on-hand to explain the sale process throughout, and I was able to speak to them same day, on every occasion I needed (usually within an hour). We were technically ready for completion in approx 7 weeks of my offer, which was largely facilitated by the TM team being 'on it' and pointing out things we needed to have ready, even before solicitors asked, etc. The services (eg solicitor and financial advisor) they recommended were also excellent - and seemed to offer reasonable value. I wouldn't hesitate to recommend TM Wallingford; they are a highly competent and trustworthy team.
5/5
GoogleTiffany, Luke and the team at Thomas Merrfield handled our purchase really well and am happy with the level of service we received. Both Tiffany and Luke were always happy to answer any questions we had and helped guide us through the stressful and complicated process that is buying/selling a house.
5/5
GoogleJoe & the team at Wallingford have been excellent. Myself & my partner have recently purchased our first property. Joe has provided an excellent service from start to finish, keeping us in the loop at all times and giving advice on various stages of the process. I highly recommend these services & will definitely use them again when I sell.
2/5
TrustpilotCertain staff members have a poor attitude
I had a really lovely experience with Chloe viewing a house, she was very knowledgeable and accommodating. She then went on holiday and I dealt with another Agent. Sarah Gronow was incredibly rude and disrespectful. She was not accommodating to my questions or needs and felt the need to copy in her Director, as couldn't face the concept of my comments being factually and legally correct. Estate Agents should have excellent customer service, as we are the customers, not always get the last word in (as her emails came across). The knowledge of the home and any previous listings should be top level, as of course, people will have questions around that if a house has been on the market for 3 years (with gaps). I am very fair in my comments and honest. I do not expect to be treated the way I felt with Sarah Gronow. I am very disappointed and saddened by this experience as Thomas Merrifield have a lot of houses we wished to view. This experience has now confirmed I will not view with them again, which is a shame, as Chloe is the best estate agent we have seen.
5/5
GoogleThanks for everything!
Agent replied · 24 December 2025
Thank you for the 5* review. Best regards, Jon
5/5
GoogleFrom start to finish the whole process was excellent. Graeme was very professional and during his period of leave Lisa was equally professional and answered all communications quickly. Thank you both Debbie & Richard
5/5
GoogleAfter interviewing 3 estate agents we chose Thomas Merrifield to sell our home in Chalgrove after being very impressed with Luke’s approach. Our house sold within 4 working days which speaks for itself really in terms of the approach taken, Luke knew we wanted to sell quickly given we were offering on a property. We had excellent contact throughout and whilst our move and purchase were extremely bumpy with numerous issues, we were always supported. With Luke on holiday in the final stages Joe took over and kept everything moving, even stepping in to deal with issues that weren’t something that an estate agent should be dealing with! An excellent team that we would sell with again.
5/5
GoogleExcellent job. Sold in 10 days. Full asking price. The team tracked the sale the whole way and were always available to answer any questions.
5/5
GoogleVery good service, we sold our house with no probs and no hassle.
5/5
GoogleLuke matched us very well with the buyer & followed through to completion in an efficient manner. We would recommend Thomas Merrifield Wallingford.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Thomas Merrifield
Which Thomas Merrifield office has the most reviews?
Bicester has the most, with 187 reviews rated 4.7 out of 5, followed by Kidlington with 185.
Where are the Thomas Merrifield offices?
The nine Thomas Merrifield offices, by town:
- Abingdon: 51 Stert Street, Abingdon, OX14 3JF
- Bicester: 39 Market Square, Bicester, OX26 6AG
- Cherwell: 1b The Hampden Building, High Street, Kidlington, OX5 2FN, Cherwell, OX5 2FN
- Didcot: 103 Broadway, Didcot, OX11 8AL, OX11 8AL
- Kidlington: 1b The Hampden Building High Street, Kidlington, OX5 2DH
- Oxford: Holyfield House, 1 Walton Well Rd, Oxford, Oxfordshire, OX2 6ED
- Vale of White Horse: 15 Millbrook Square, Grove, Wantage, OX12 7JZ, Vale of White Horse, OX12 7JZ
- Wallingford: 72 High Street, Wallingford, OX10 0BX
- Witney: 52 Market Square, Witney, OX28 6AF
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