1/5
Rating only, no written review.

Trusted Agent profile · Oxfordshire
Verified
★★★★★
540 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 540 reviews on three platforms, rated 4.7 out of 5 overall.
493
Reviews on Google
All 9 offices
12
Reviews on Facebook
Business-wide
35
Reviews on Trustpilot
Business-wide
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Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Rating only, no written review.
5/5
Professional, friendly and efficient.
5/5
Very good at keeping contact with you, helpful and pleasant.
5/5
Have just bought and sold through Thomas Merrifield Abingdon Branch and they have been so helpful and professional. Nothing was ever too much trouble, i would highly recommend. Thank you Andrew and teamPositiveResponsiveness, Quality, Professionalism, Value
5/5
It was a pleasure dealing with Thomas Merrifield on purchasing our new home. They took away some of those stresses you get when making such a big financial decision.
5/5
We have recently purchased a house in Abingdon, through Thomas Merrifield, the purchase went through very smoothly aided by the professional manner of Andrew and his team, we would highly recommend them.PositiveProfessionalism
5/5
Friendly and professional estate agents. I have known them for many years and have just sold my house through them. It all went very smoothly. Thanks to all in the Abingdon office!
5/5
Exceeded all expectations. Andrew and his team put our property up for sale in early January and completed the sale before the end of February. They carried out their service superbly throughout and acted professionally and cheerfully. I would always recommend them. Robert S
5/5
Excellent effort from Andrew Hearn with our sale. Got quite messy and complicated and he pulled the whole chain through. Available and responsive. We saw the house we wanted three times with him. Gave us time and wasn't pushy. Great experience all around.PositiveProfessionalism, Value
5/5
We bought our house through Thomas Merrifield six years ago and my mother bought and sold through them just now. I can only say positive things about them and would definitely use them again. They are highly professional, helpful and friendly.PositiveResponsiveness, Professionalism
5/5
We sold my late parent's house through Andy and his team at Thomas Merrifield Abingdon and they provided an exceptional service by marketing the property in such a way to achieve a number of offers from buyers and obtained over the asking price and proceeded with a cash buyer who completed in a matter of weeks without any drama.If you want to achieve a good price by a professional agent Thomas Merrifield is the agent to use. Thank you to the team for making such a stressful process very easy.
5/5
Philip May’s professional experience, directness and approachable manner enabled us to achieve the sale we needed. He communicated with us promptly throughout the process. Phil was both discrete and sensitive to our situation as this was a ‘break up sale’ and managed to make the whole experience as stress free as possible. He even suggested looking at the house I then went on to buy - through a different branch of Thomas Merrifield!PositiveResponsiveness, Quality, Professionalism, Value
5/5
After our first meeting with Phil from Thomas Merrifield's, we felt reassured that he had our best interests at heart. He took us through the process of selling our house and kept us up to date all the way. The journey can be a stressful one but this wasn't and we have forged a lasting friendship with Phil which is testament to how good my recommendation is.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Thomas Merrifield in Abingdon advised me on the sale of a three bedroom townhouse. I switched to Merrifield after a poor experience with another agent and because the team was widely recommended by friends. Despite the house having been on the market with another agent for almost a year, interest picked up as soon as I appointed Merrifield - a result of their high-quality sales brochure and list of contacts. We completed the sale some four months later. The team at Merrifield has been professional and a delight to deal with throughout the process.PositiveResponsiveness, Professionalism
5/5
Thomas Merrifield have acted for me for many years in the letting of our house in Abingdon. We had used other agents, but had had some unsatisfactory experiences with them. Thomas Merrifield, however, have always provided a prompt, resourceful and efficient service at every stage of the process. We also used them to sell the house, which they handled very efficiently and professionally; and they found a buyer in the first week. I would highly recommend them for residential property in the Abingdon area.PositiveResponsiveness, Quality, Professionalism, Value
5/5
A big thank you to Thomas Merrifield Abingdon Office, particularly Sandra Plato, for helping us to purchase our house. As first-time buyers, we could not have wished for a more professional and friendly service. We were supported, kept informed and reassured all the way, which made the whole process smooth and stress-free. From the day our offer was accepted, the house was taken off the market and no further offers were considered. Then Sandra worked with us towards a tight deadline, and we managed to exchange contracts within 2 months in the midst of the pandemic! We would highly recommend Sandra and the team at Thomas Merrifield Abingdon when selling or buying property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Rating only, no written review.
5/5
Staff very supportive and polite and friendly
5/5
Fantastic service, especially Clint who went above and beyond to get the sale complete. Would highly recommend.PositiveProfessionalism
5/5
Graeme and team has been very helpful and responsive throughout the house purchase process, we couldn’t be happier!
5/5
Fantastic service by all at Thomas Merrifield Kidlington. In particular Clint is an absolute hero - going above and beyond to get things done during a very busy time, and with a backdrop of a global pandemic. Always patient and helpful, he did everything he could to progress the sale and was a shining light in the face of delays and knock-backs elsewhere in the chain. *Clint for mayor!*PositiveProfessionalism
5/5
Clint listed our property and within a week we had a buyer. We were kept regularly updated of progress throughout the conveyancing process. We had a tight deadline due to the stamp duty holiday and Clint was fantastic at engaging with the various parties within the chain to move things along. Excellent service, would highly recommend.
5/5
Clint listed our house on 21st January, an offer was agreed on the 25th January and we exchanged contracts on the 25th February. Considering the backdrop of a global pandemic and the rush to meet the stamp duty holiday deadlines this is remarkable. Graeme was proactive throughout the negotiations and the subsequent sale progression. His detailed knowledge and understanding of conveyancing procedures was clearly evident and much appreciated. The whole TM team have been so friendly, realistic and showed real empathy - truly going the extra mile in both our sale and purchase. I have absolutely no hesitation in recommending the Kidlington office.PositiveResponsiveness, Quality, Professionalism, Value
1/5
This agency resembles the height of unprofessionalism. The agent did not turn up at all to the scheduled viewing, which was confirmed in writing several days prior to the appointment. The agency did not respond to three (3) telephone calls following up on the agent's no-show. After waiting over 20 minutes at the property, I decided to call it quits and go home. Tardiness is unacceptable in real estate agents. This is especially so, given that the property in question (on Banbury Road) is only a few blocks away from their office on Walton Well Road. I arranged my day around this appointment, rescheduling appointments to make the viewing fit. They disrespected me by not showing up. An agency that shows no respect to its customers does not deserve its customers' patronage. Stay away and find a more professional letting agency.
I'm sorry but we do not do the viewings on this property. All we do is advertise the apartments and the landlord does all the viewings. So many apologies if he did not arrive.
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Bicester has the most, with 187 reviews rated 4.7 out of 5, followed by Kidlington with 185.
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