Trusted Agent profile · Oxfordshire
Verified
★★★★★
541 reviews across 9 offices and 3 platforms
Thomas Merrifield has nine offices, in Bicester, Kidlington, Abingdon, Wallingford, Oxford, Witney, Cherwell, Vale of White Horse and Didcot (Oxfordshire). Together they have 541 reviews on three platforms, rated 4.7 out of 5 overall.
493
Reviews on Google
All 9 offices
12
Reviews on Facebook
Business-wide
36
Reviews on Trustpilot
Business-wide
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Thomas Merrifield's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA BIG thanks to Graeme and the team for helping with our first house purchase. We don't know what we would have done without Graeme being so attentive and keeping us informed; our solicitor was sadly not very communicative with us and it took a great deal of patience and perseverance for him to keep chasing and help get everything over the line! I would recommend Graeme and the team at Thomas Merrifield a thousand times over.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThomas Merrifield have been absolutely fabulous through the whole process and I couldn't recommend them enough - especially Lily who was really brilliant and helped with any queries.
5/5
GoogleRating only, no written review.
4/5
GoogleExtremely pleased with funeral flowers, definitely be back again, thank you to friendly staff again for their help
5/5
GoogleSuperb service from start to finish, I've dealt with many agents over the years and TM are right up there. Probably the best agents in Oxfordshire!PositiveResponsiveness, Quality, Professionalism
1/5
GoogleI commissioned the Abingdon branch to market my high value property. From day one the marketing was sub-standard and there was no proactivity to the outbound marketing of the property. I was told that this is not how the agent does this, despite all other agents advising me that proactivity and cross-selling is the way that all agents operate. It was lazy and felt like an overpriced Purple Bricks service. I decommissioned the agent quickly but honoured a viewing that was booked in. At that viewing, before the prospective buyer was even over the threshold, I was called "nuts" by the agent as he explained why I had transferred to a second agent. This was captured on my door camera. Throughout the entire process there was no accountability for the poor quality, and disappointingly no apology has been received since I raised the incredibly unprofessional incident. I moved to another agent who did a super job, behaved professionally and sold my house within 2 days. This is not an agent that is hungry for your house to sell and this is apparent when you see how many houses that they still haven't sold even whilst in a sellers market.NegativeQuality, Professionalism
5/5
GoogleHonestly, couldn’t be happier. Phillip May was our main contact, they gave great advice prior to putting the house on the market, and were very patient with us while we made our decisions, I’ve worked in the industry, and I’d really recommend themPositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePhil May was excellent - from the very beginning he absolutely thought about everything and didn't give a view or decision until he was sure he was right. That said, everything was done promptly and within agreed timescales and without any problem. Would definitely ask for Phil's help and expertise again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just purchased a property with Thomas Merrifield and cannot praise the professionalism and responsiveness highly enough. Buying a property can be stressful but Andrew and Philip have been so helpful during the whole process. They would certainly be our first choice for selling in the future.
5/5
GoogleI chose Philip May and the team at Thomas Merrifield Abingdon to deal with the sale of my home, I made the correct choice as Phil and the team were very professional and honest with excellent communication, it made the whole process of selling my home an easy one. I highly recommend Thomas Merrifield to anyone looking to sell their home.
5/5
GoogleWe couldn’t be happier with how well Thomas Merrifield at Abingdon have handled the sale of our house. Initially we met four agents for valuations but Philip May from TM was head and shoulders above the rest. Right away we felt he was really genuine and demonstrated impressive insight into the business and current market. His valuation wasn’t quite the highest but it seemed the most credible so we went with TM. We had a flurry of viewings from day 1 and were really grateful for Philip’s intensive work in securing timely offers - and for his considered advice about weighing these up - ultimately we accepted an excellent offer at 97.5% of asking price in under a week! The experience has been friendly and professional throughout and we are hoping to complete within 8 weeks of going to market.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe recently sold our property through Thomas Merrifield in Abingdon with the help of Philip May. After 2 decades in the property it was with some trepidation that we decided to sell and Philip was the consummate professional throughout the whole process from valuation to completion. His knowledge of the market is excellent and guided us through a sometimes tricky transaction with great advice. I would certainly use his services again without reservation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBought our first home with Thomas Merrifield Abingdon and had such a good experience dealing with them. Phil and Sandra couldn’t do anymore to help us and did the utmost to answer all questions and get us sorted! I would use them again no doubt at all. The friendliest team.
5/5
GoogleWe purchased a property with Thomas Merrifield earlier this summer and Sandra & Phil were fantastic. It was a slightly tricky purchase with many ups and downs but through it all they were very supportive, always helpful and consummate professionals whilst never losing the human touch. They are a credit to their company and to the industry. We would recommend them 100%. Thank you so much Sandra & Phil, you are both amazing!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat team
5/5
GoogleVery friendly staff.
5/5
GoogleExcellent service from start to finish. I would certainly recommend to other local sellers
5/5
GoogleExceptional service, very accommodating agents and lovely properties. We've had such an amazing experience with the agency and highly recommend them!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGraeme and his team were great, very helpful, good communication, their valuation was close to the purchase price achieved when another local Kidlington estate agent severely undervalued the property, competitive fees, nothing was too much trouble, sympathetic when dealing with a probate property making a difficult time more bearable, would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service from Lisa and the team. What turned out to be a rather challenging purchase was handled professionally and efficiently. Wouldn’t hesitate to recommend.
4/5
GoogleExchange and completion on our sale ended up 24 hours apart. Lisa kept us informed of the situation and was very helpful in liaising with our solicitors.PositiveProfessionalism
5/5
GoogleAll of the team are polite, friendly and helpful but Graeme in particular who was involved with our sale and purchase, was a great support in ensuring everything went through successfully.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bicester has the most, with 188 reviews rated 4.7 out of 5, followed by Kidlington with 186.
The nine Thomas Merrifield offices, by town:
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