Trusted Agent profile

Taylor Wimpey estate agents in Golborne, Newcastle Upon Tyne, Maldon and 106 more

3.9

★★★★★ Good

1,818 reviews across 122 offices and 1 platform

Taylor Wimpey has 122 offices, in Golborne, Newcastle Upon Tyne, Maldon, Crewe, Glasgow (four offices), Sowerby, Exmouth, Cowbridge, Swanscombe, Gloucester, Clitheroe, St. Albans, Chester, Worthing, Wynyard, East Kilbride (two offices), Edinburgh (three offices), London, Penicuik, Plymouth Devon, Doncaster (two offices), Bulkington, Lighthorne Heath, Chelmsford, Sully, Uckfield, Motherwell, Stourbridge, Bilston (two offices), Dartford, Rownhams, Shrewsbury, Walsall, West Lothian, Coventry, Hoddesdon, Keresley, Market Weighton, Renfrewshire, Durham, Hassocks (two offices), Nuneaton, Sutton Coldfield, Somerset, South Queensferry, Swadlincote, Warwick (two offices), Cambridgeshire, Darlington, Prescot, Stratford-Upon-Avon, Warrington, Worcester, Cambourne, Stockton-On-Tees, Sudbury, Walton-on-the-Naze, Chichester, Darwen, East Renfrewshire, Ely, Hailsham, Manchester, Biggleswade, Derby, Great Bentley, Herne Bay, Manningtree, Sunderland, Topsham, Wakfield, Colney Heath, Haverhill, Honiton, Houghton Le Spring, Lichfield, Northants, Ascot, Kirklevington, Rugby, Stevenage, Blyth, Rotherham, St. Helens (two offices), Stourport-On-Severn (two offices), Wantage, Aiskew, Bearwood, Codicote (two offices), Gillingham, Stafford, Thetford, Folkestone, Knaresborough, Pontefract, Sawbridgeworth, Uttoxeter, Bishop's Stortford, Warsash, Bedlington, Porthcawl, Telford, Claydon, Deal, Trimley St. Martin, Wallyford, Broxburn, Crewkerne and Northstowe. Together they have 1,818 reviews on 1 platform, rated 3.9 out of 5 overall.

Google logo

3.9 / 5

1,818

Reviews on Google

All 122 offices

Our offices

Taylor Wimpey's 122 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,818 reviews on Google only. Show every review

1/5

Google

Update: 03/04/2024 My comments about the pre-sales team stand true from my original post, they are excellent, but the post-sales support is compareable to trying to catch raindrops with a sieve. Initially the support was good, but quickly dropped off to being ignored. Multiple chasers and no response. Only way to get someone to even look at a job is to raise a complaint, which even then gets acknowledged only if you phone the pre-sales team with your issues to create noise from their side to get it reviewed. We are on our way to 2 years in the property and our Day 1 snags are still being rectified. I edit this review as my frustration has hit a point where others should be aware. Now if you have any issue with your home, you are told to go to NHBC. The process of dealing with NHBC is incredibly frustrating. You raise a complaint with NHBC, who then tell you to call another firm, who give you some codes to take back to NHBC, who then send you a form to go another person. All extremely poorly optimised and Taylor Wimpey know this, and play on that supported by their Customer Service Director as the image attached shows. The issue is not the workmen who are sent out to rectify the issues, they are great, but its the management behind Taylor Wimpey who dictate the outcomes. Many times they agree with you that it would be a better experience to send someone out and rectify the issues without sending people through loopholes, as its them who then deals with frustrated customers spending nearly 2 years to have one issue fixed. A note on the Taylor Wimpey workmen, the original fitters of your home rarely come to rectify the issues. Many times you are sent a third party company (Ben Building Services) who come to clean up the mess left by Taylor Wimpey building contractors doing poor workmanship. A note on BBS, they have been superb even when jobs are miscommunicated every time to them on the effort required.

Ryan · 1 May 2024 · Taylor Wimpey Penicuik

5/5

Google

We had a great process with the Worthing team, Malcolm was fantastic throughout, making sure we were updated at every stage and lovely friendly face in the office whenever we popped in, Gavin then took over and was friendly throughout the rest of our journey. Matt was really helpful and informative throughout and Rich was great on moving day. A stress free transaction and we are over the moon with our new home!

Jasmin · 1 May 2024 · Taylor Wimpey Worthing

4/5

Google

Build still in process but nearly completed. Went to view a property. Build quality seemed good in the house reviewed. Location was good to get onto nearest beach. Little difficult to find from directions provided had to ring for further advice.

Brent · 1 May 2024 · Taylor Wimpey Porthcawl

5/5

Google

Rating only, no written review.

Manila · 1 May 2024 · Taylor Wimpey London

5/5

Google

Rating only, no written review.

Giuliano · 1 May 2024 · Taylor Wimpey London

5/5

Google

Rating only, no written review.

Lama_Official · 26 April 2024 · Taylor Wimpey Sudbury

1/5

Google

Had a viewing, the houses felt cheap, poor quality materials. Very close together. Crazy prices. I'm guessing most are being sold to investors. Nice! Taylor Wimpy homes don't exactly have a great reputation, I've since learned (see Trust pilot) Decided I really didn't want to live here...

S · 26 April 2024 · Taylor Wimpey Warwick (Birmingham Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Taylor Wimpey

Which Taylor Wimpey office has the most reviews?

Golborne has the most, with 61 reviews rated 3.9 out of 5, followed by Newcastle Upon Tyne with 53.

Where are the Taylor Wimpey offices?

The 122 Taylor Wimpey offices, by town:

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent