Trusted Agent profile · Devon, Somerset and Dorset

Verified

Stags reviews in Exeter, Totnes, Honiton and 14 more

4.6

★★★★★ Excellent

1,374 reviews across 17 offices and 1 platform

www.stags.co.uk

Stags has 17 offices, in Exeter, Totnes, Honiton, Tiverton, Torquay, Taunton, Barnstaple, Wellington, Bridport, Bideford, Okehampton, Dartmouth, Kingsbridge, Plymouth, Dulverton, South Molton and Yeovil (Devon, Somerset and Dorset). Together they have 1,374 reviews on 1 platform, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

1,374

Reviews on Google

All 17 offices

Reviews may appear on more than one platform.

Our offices

Stags's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Stags office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Just looked in windows some very nice property

Simon · 3 July 2021 · Stags Totnes

5/5

Google

I found Stags very helpful and understanding. Sometimes buying and selling houses is a necessity rather than a luxury...x

Sarah · 24 June 2021 · Stags Barnstaple

5/5

Google

Rating only, no written review.

Wesley · 24 June 2021 · Stags Exeter

5/5

Google

Rating only, no written review.

Matt · 24 June 2021 · Stags Bridport

5/5

Google

Rating only, no written review.

Frances · 24 June 2021 · Stags Bridport

5/5

Google

Rating only, no written review.

Julie · 24 June 2021 · Stags Bridport

1/5

Google

Rating only, no written review.

Nicky · 24 June 2021 · Stags Bridport

5/5

Google

Rating only, no written review.

Alice · 24 June 2021 · Stags Bridport

5/5

Google

Professional and personable service provided by the team at Stags Tiverton. Quick to respond to queries, knowledgeable and helpful. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Lucy · 22 June 2021 · Stags Tiverton

Agent replied · 21 June 2024

Thank you for your kind words Lucy. We are so pleased to hear that you were happy with the level of service that you received. Best wishes, The team at Stags Tiverton

5/5

Google

Incredibly professional, knowledgeable and welcoming staff who go above and beyond to support their clients successfully move. A thoroughly deserved 5/5 stars.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 22 June 2021 · Stags Tiverton

5/5

Google

We have just used the Stags Tiverton office as sole agents to market our house in the EX16 area. Our experience has been very positive and in particular, special praise and thanks go to Stags Sales Valuer, Kirsty Pearce who has gone above and beyond what is / was an already excellent service. Kirsty and the team have kept us posted and informed, every step of the way. Kirsty has helped to turn an already stressful experience in to a pleasurable experience.The whole team, and in particular, Kirsty have carried the sale out with integrity, authenticity and a robust understanding of how to provide a positive service experience. Thank you Stags Tiverton, a team who I most definitely reccomend.PositiveResponsiveness, Quality, Professionalism, Value

Nico · 22 June 2021 · Stags Tiverton

Agent replied · 21 June 2024

Thank you for your kind review Nico. It has been a pleasure working with you and we wish you all the best. Best Wishes The team at Stags Tiverton

5/5

Google

We purchased our current house through Stags Estate Agents at Tiverton and found them to be very professional and responsive. The Sales Valuer we dealt with was Kirsty Pearce and she was very professional and helpful providing the information we required to complete the purchase. Viewing was easy and convenient, Would certainly recommend their business. RAPositiveResponsiveness, Quality, Professionalism, Value

Rob · 22 June 2021 · Stags Tiverton

Agent replied · 21 June 2024

Thank you for your kind review Rob, it was a pleasure working with you and we wish you all the best in your new home. Best wishes, The team at Stags Tiverton

5/5

Google

We've used Stags (Tiverton) twice now, and in both cases they handled our house sales with care and professionalism. Most recently, a lengthy chain meant a few problems arising, but issues were resolved quickly and we were kept informed and reassured throughout. I felt in expert hands from signing on to completion and wouldn't hesitate to use Stags again in the future. Special thanks to Kirsty Pearce, who so expertly handled our most recent sale. I highly recommend Stags to anyone considering a Mid Devon estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Kellie · 22 June 2021 · Stags Tiverton

Agent replied · 21 June 2024

Thank you for taking your time to leave such a lovely review Kellie, it is really appreciated by all of the team. Best wishes, The team at Stags Tiverton

5/5

Google

Excellent communication throughout the purchase. Kept us up to date and even helped chase our surveyor. Great service.PositiveResponsiveness, Quality, Professionalism

Mark · 22 June 2021 · Stags Dartmouth

Agent replied · 21 June 2024

Thank you for your kind review, we were delighted to have been able to help Mark. Many congratulations and we hope you will enjoy Dartmouth. Best wishes, The team at Stags Dartmouth

1/5

Google

We loved the flat we found in Dartmouth through Stags, but their service was appalling. Lynette responded to about 30% of all emails we ever sent to her, and usually after chasing 3-4 times. Some issues we had never got attended to. We had an issue with water bills (£750 vs our usual £150 for 6 months in a similar accommodation), the water company asked for Landlord's permission to do an investigation and Lynette never responded to our requests. Our deposit was returned 1 month after we left (while standard guideline by TDS is 10 days), also after a lot of chasing. On the bright side, she did respond faster on 2 occasional when we had 'real' emergency happen in the flat, eg a boiler breakdown mid-winter. But overall we felt quite helpless in trying to get her attention. Other colleagues at Stags were a lot more helpful and quick to respond, for example, Jane. Very efficient and helpful lady, look out for her help if you are using Stags in Dartmouth. Enjoy the beautiful town!NegativeResponsiveness, Quality

Katrin · 22 June 2021 · Stags Dartmouth

Agent replied · 21 June 2024

We are very sorry to hear of your experience. We value all feedback and will be addressing every issue you have raised to help prevent them from happening in the future. Kind Regards, The Lettings team at Stags Dartmouth

5/5

Google

Our search for a new home near Dartmouth has been a protracted, stressful saga and without Karen Cottrell we would not have secured our dream property. Throughout the process she was pro-active, professional and reliable, always returning phone calls promptly when necessary. She's also a very nice person and a pleasure to work with.PositiveResponsiveness, Professionalism

Rita · 22 June 2021 · Stags Dartmouth

Agent replied · 21 June 2024

We are thrilled that you have found your dream home. It has been our pleasure to assist you in your search and its been a delight to progress matters to a successful conclusion with you. We hope you will be very happy and enjoy village life. Best wishes, The team at Stags Dartmouth

5/5

Google

We have just sold a bungalow through Stags of Dartmouth and they have been extremely professional throughout. It has taken quite a while to get to completion but Stags have been exceptional. Nothing was too much trouble and it has been a pleasure to sell through them. Their level of communication was very high, always returning my phone calls and emails which I think is so important. I would most definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value

Liz · 22 June 2021 · Stags Dartmouth

Agent replied · 21 June 2024

Hi Liz, Thank you for your kind review. We were delighted to assist you with the sale, there have been challenges along the way but so pleased to have reached a successful end. Best wishes, The team at Stags Dartmouth

5/5

Google

This estate agent were responsive which is a priority when starting your search - flexible to our availability as we were traveling a long way to view properties , and best of all took time to understand our needs and exactly what we were looking for in a property in the search area - they went above and beyond expectations to try and show us properties even before details were readily published -their local knowledge really added to their ability to show us relevant properties in our search - and this showed us how well they had understood our needs and time limitations in terms of viewing availability. They were professional to deal with whilst also being very personable . We felt totally looked after and they did an excellent job in communicating and securing the house that we have ultimately bought . We cannot thank them enough - Ed and Julia and the team truly looked after us and we would recommend them highly to anyone searching for a property in the Dartmouth area.PositiveResponsiveness, Quality, Professionalism, Value

Kaye · 22 June 2021 · Stags Dartmouth

Agent replied · 21 June 2024

Dear Kaye, Thank you for your kind comments, it was a pleasure helping you find such a fantastic house. We wish you many happy memories enjoying it with your family. Best wishes, The team at Stags Dartmouth

5/5

Google

Excellent service through a long and stressful house purchase, great follow up particularly from Melissa who often went above and beyond on a few occasions and we can’t thank her enough.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 21 June 2021 · Stags Exeter

5/5

Google

good communication throughout ,very profesional,exellent customer service ,simon is very helpful and knowledgeable within his field and a pleasure to deal with many thanks amanda LWHPositiveResponsiveness, Quality, Professionalism, Value

Amanda · 21 June 2021 · Stags Exeter

5/5

Google

The valuation was fair and realistic and generated 4 strong enquiries within 72 hours, the sale process was followed up in a friendly and professional manner when required and completion took place within 10 weeks. What more could a seller ask?PositiveResponsiveness, Quality, Professionalism

Arthur · 21 June 2021 · Stags Exeter

Agent replied · 20 June 2024

Many thanks for your kind review. Simon was delighted to act for you, you were perfect clients and we worked together to ensure an excellent outcome. Best wishes, The team at Stags Exeter

1/5

Google

Quite simply the worst letting experience we have ever had. Would avoid using Stags for property rentals at any cost. Disorganised, inefficient and does not look after tenants. Will find as many ways as possible at the end of a tenancy to keep the bulk of your deposit. Avoid, avoid, avoid.NegativeResponsiveness, Quality, Professionalism, Value

Patrick · 21 June 2021 · Stags Exeter

1/5

Google

Shocking service from Simon Cooper, he took 2 months to return an email , he then blamed covid ?? how long does it take to send an email, covid or not ?? I traveled to Dartington and purchased a property through another estate agency. Would not recommend Stags !!!NegativeQuality, Professionalism

Steven · 21 June 2021 · Stags Exeter

Agent replied · 20 June 2024

Hi Steven, I'm sorry to hear of your experience. I would be more than happy to discuss the matter further and please feel free to contact me in our Exeter office. Kind regards, Nick Smith

5/5

Google

Throughout our house purchase, Stags have been a pleasure to deal with. They're easily available on the phone and they reply promptly to emails, and have been beyond helpful at the most stressful of times. Thank you for all your support, and if we ever do this again, we would come straight back to you.PositiveResponsiveness, Quality, Professionalism, Value

Jaime · 21 June 2021 · Stags Exeter

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Stags

Which Stags office has the most reviews?

Exeter has the most, with 242 reviews rated 4.7 out of 5, followed by Totnes with 159.

Where are the Stags offices?

The 17 Stags offices, by town:

  • Barnstaple: 30 Boutport Street, Barnstaple, Devon, EX31 1RP
  • Bideford: 4 The Quay, Bideford, Devon, EX39 2HW
  • Bridport: 29 South Street, Bridport, Dorset, DT6 3NR
  • Dartmouth: 9 Duke Street, Dartmouth, Devon, TQ6 9PY
  • Dulverton: 13 Fore Street, Dulverton, Somerset, TA22 9EX
  • Exeter: 21 Southernhay West, Exeter, Devon, EX1 1PR
  • Honiton: 66 High Street, Honiton, Devon, EX14 1PS
  • Kingsbridge: 83 Fore Street, Kingsbridge, Devon, TQ7 1AB
  • Okehampton: 11 Charter Place, Okehampton, Devon, EX20 1HN
  • Plymouth: 34-36 North Hill, Plymouth, Devon, PL4 8ET
  • South Molton: 29 The Square, South Molton, Devon, EX36 3AQ
  • Taunton: 5 Hammet Street, Taunton, Somerset, TA1 1RZ
  • Tiverton: 19 Bampton Street, Tiverton, Devon, EX16 6AA
  • Torquay: 6 Vaughan Parade, Torquay, Devon, TQ2 5EG
  • Totnes: The Granary Coronation Road, Totnes, Devon, TQ9 5GN
  • Wellington: 7 High Street, Wellington, Somerset, TA21 8QT
  • Yeovil: 4-6 Park Road, Yeovil, Somerset, BA20 1DZ
The Trusted Agent

Is this your office? Claim your page.