Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent service. Whilst helping my son buy his first property I was kept informed as to the progress of the purchase regularly which is so important. Even when there was nothing to report Damien still rang to keep me up to date - this was a nice touch as long silences play havoc with the old nerves. Owing to circumstances beyond Damien's control the process took a lot longer than the norm which took us near to the expiry of the mortgage offer. Without Damien pushing the solicitors on both sides, the vendor and the council (who were demanding certain work be done), I don't think we would have completed in time. We intend to sell our own house in a couple of years' time and will certainly be using Damien and his team.
Paula · 16 January 2015 · Parkers Reading
★★★★★ 4/5
GoogleProfessional service, kept fully informed and Parkers were completely transparent about the house purchasing process. Was good to get a weekly update call from them, even if there had been no significant progress to report. Definitely would recommend them for house purchase.
David · 16 January 2015 · Parkers Reading
★★★★★ 5/5
GoogleWe have used Parkers for 5 years as purchasers, landlords and then as vendors. We have had an excellent service from them and would highly recommend them as estate agents. They have always stayed in very regular contact with us and made renting out our property as stress free as possible and then sold our house after a few days on the market. They kept us regularly informed during the sale and secured us reliable buyers, timing it perfectly with the end of our tenancy. They even recommended a great "man with a van" to help us move. Property is a stressful business but they made it as smooth as possible. Thanks so much to Sophie, Mark and Damien!
Liz · 16 January 2015 · Parkers Reading
★★★★★ 4/5
GoogleI would like to thank Parkers for all the help they have given me over the years. I bought my house in 2001 from them and after I moved away from Reading they managed the letting for me for the last three years. I have had no problems and even with selling the house it has been very straight forward. Thanks again, Tom
T1bond · 16 January 2015 · Parkers Reading
★★★★★ 5/5
GoogleDamien did an amazing job. Along with his associates they worked hard to help us find our new home. He was available often after regular business hours to answer any questions and alleviate our concerns. At all times we felt our best interests were a top priority. We will use them in the future for all our realty needs and highly recommend them to others.
NKT · 16 January 2015 · Parkers Reading
★★★★★ 5/5
GoogleIf you are looking to buy or sell a property, I highly recommend Parkers above everyone else. From start to finish Parkers have been amazing. Selling my mother's property was a very difficult decision and I can honestly say if it hadn't been for Ben and the team I don't know where I would be today. From day one, Ben was excellent, patient, reassuring, supportive, knowledgeable, understanding and, most importantly, not pushy! (unlike many of the numerous Estate Agents I had encountered during this very long journey). Furthermore, the valuation provided was spot on and the rates were incredibly competitive. Once an offer had been made, which was almost immediately, I dealt with Damien, who was equally amazing and all of the above applies to him too, keeping me informed every step of the way with further reassurances and great communication. In fact, everyone I have spoken to at the office has been great, highlighting the quality business that they are. If I ever need to buy, sell or rent a property again I won't consider calling anyone else. If you are looking at reviews to help make the right choice, I would say choose Parkers without doubt.
Beverley · 16 January 2015 · Parkers Reading
★★★★★ 4/5
GoogleRating only, no written review.
P · 15 January 2015 · Parkers Tilehurst
★★★★★ 5/5
GoogleVery professional. Nick was especially helpful in our moving process.
I will definitely use Parkers Theale in the future and recommend them to my family and friends
Emma · 24 December 2014 · Parkers Theale
★★★★★ 5/5
AllAgentsYears back Parkers had a
Years back Parkers had a terrible reputation in Reading. Having spoken to three prospective estate agents re the sale of my property and not being happy with any of them, I took my daughters advice and tried Parkers, who she had used successfully 2 years ago. Ben Mitchell seemed to be honest friendly and approachable. I explained we wanted honesty, transparency, and regular updates good or bad. Plus I liked their shorter tie in clause and reasonable selling percentage.
A viewing day was arranged and there were even please remove your shoes notes up as the carpets were new. The house received offers very quickly, and Damien kept us constantly informed of developments and suggestions to help move things on more quickly. He was always able to email me back on queries or would return calls as soon as possible. I felt the whole process was handled professionally, honestly and patiently.
Christine · 2 November 2014 · Parkers Reading
★★★★★ 5/5
AllAgentsWe have used Parkers for 5
We have used Parkers for 5 years as purchasers, landlords and then as vendors. We have had an excellent service from them and would highly recommend them as estate agents. They have always stayed in very regular contact with us and made renting out our property as stress free as possible and then sold our house after a few days on the market. They kept us regularly informed during the sale and secured us reliable buyers, timing it perfectly with the end of our tenancy. They even recommended a great "man with a van" to help us move. Property is a stressful business but they made it as smooth as possible. Thanks so much to Sophie, Mark and Damien!
Very · 9 October 2014 · Parkers Reading
★★★★★ 5/5
AllAgentsI have been dealing with
I have been dealing with Parkers - Market Place in Reading for quite a few years in the purchasing and letting of BTL's. I wouldn't go anywhere else. Parkers has always shown a lot of dedication. They are efficient, knowledgeable, perseverant, very much client oriented and will try to accommodate their client's requirements to the best of their ability. That positive attitude is reflected in its manager and the whole team in place. Having made my marketing previously, I must stress Parkers is competitive and helped me save time and money.
Axel · 5 October 2014 · Parkers Reading
★★★★★ 1/5
AllAgentsTerrible experience from the
Terrible experience from the offset with three viewings at the same time and no back garden keys!
I would warn all perspective customers to not put down an admin fee until a contract is in place. NEVER PAY THE ADMIN FEE UNTIL THE DAY BEFORE YOU MOVE IN. Parkers are not willing to refund unless you threaten legal action.I stood my ground and instead of losing £900 I got back £700.
Really rude chap by the name of Mark, I actually got great pleasure in our email war.
Bottom line is if they try to take a FULL NON REFUNDABLE deposit off you; they said pay admin and holding fee together. They shouldn't be doing this.
I then changed my mind on the property after second viewing as garden and lean too were dire (they didn't have the full set of keys on first time) to be told I would lose all my monies paid £900 and the landlord doesn't have to clean as the deal has been 'tied up'.
This gives you an idea of the type of sales outfit they are running - 'tied up' what legal term is that!!
So I sought legal advice and I was right, Mark was wrong. Parkers have no right to keep £900 of my money, only a proportion towards costs incurred. You can ask for your data file and see the work they have done to date on your application.
Can you imagine if I didn't fight this! I would be £900 lighter.
If the deposit/holding fee is kept and you do not take the property they cannot keep 100% of the whole amount unless they have accrued costs. Basically if the sum you have paid is more than Parkers/landlord losses they shouldn't be double profiting.
When talking to other letting agents they were SHOCKED at the TERRIBLE service I had received. I paid my monies in good will and told I wouldn't my £900 holding fee and admin fee back.
Mark needs to understand contracts and commercials; in fact the tenancy application form needs rewriting! Its completely non water tight and was laughed at by my contracts team. Hence why I wasn't standing down.
I would highly recommend not to use Parkers or snooty Mark who is far from courteous!
Moreover, the email war was so funny when Mark had to ask his boss for permission and made an offer of 50% of what I had paid, had the cheek to try and call my bluff. Saying if I wasn't willing to accept their offer then he would pass me on complaints procedure!!
Been laughing all day in the office as I have already contacted the TPO to log a formal complaint!!
Oh well all is well that ends well and I'm spreading the word fast.
DO NOT USE PARKERS.
Love social mailbox which hits 2,500 people.
I hope my message gets out there.
Oh and Thanks Parkers for the experience, you should learn a lesson from this as I have!
REJ · 5 September 2014 · Parkers Reading
Agent replied · 21 February 2025
Hi Rebecca I would like to take the opportunity to respond to your negative comments having discussed the situation at length with Mark. Our version of the event are that you viewed the property initially, visited our office immediately (very excitedly I’d like to add) to secure the property and then decided to pay a holding deposit once Mark had agreed the let with the landlord. You also chose to pay the tenancy set up fee at the same time you paid the holding deposit. All the intimal paperwork was then drawn up and signed ready for references to commence to meet the move in date you had requested when offering. The fact that you then drew up a list of requests after second viewing a few days later which the landlord was not prepared to accommodate is no fault of Parkers or Mark. If you had requested to second view the property prior to securing the property this issue would never have arisen. It seems you have a particular desire to attempt to damage our reputation, despite coming to a mutual agreement on returning the majority of monies paid to you. As you will see from the vast majority of our reviews on All Agents, we have a lot of very satisfied customers. I’m afraid to say it seems your dissatisfaction is down to a mistake on your part in securing a property without being sure it was correct for you. I would like to add that Mark has worked at Parkers for many years and has built a fantastic relationship with many of his clients. We will of course take on board your comments that a call would have been preferable to email and thank you for this feedback. If you would like to discuss anything further please do not hesitate to contact me. Craig Pearson Managing Director
★★★★★ 5/5
AllAgentsIt is largely thanks to
It is largely thanks to Damien's efficiency and persistence that this apparently simple sale was pushed through to exchange and completion, despite a number of obstacles and delays that appeared along the way. I am pleased to wholeheartedly recommend Damien as a selling agent.
Mike · 21 July 2014 · Parkers Reading
★★★★★ 1/5
AllAgentsWe are tenants and they are
We are tenants and they are terrible. They give no notice about visits to our house (i.e. gas man / work men / house viewings) which leaves us in a awkward position when strangers walk through the door. At the beginning of the contract they got everything wrong, from typos in key contract terms (even got the spelling of our names, their name "Porkers", and monthly rent wrong!) to referencing check problems. We had to provide our details several times before they got it right for the referencing check. We had to resign the contract 3 times because of typos. They got the agent fees and conditions of the offer wrong as well, luckily we had it down in writing and signed when we made the offer. They backed down after seeing it but no apology was received!
Unhappy · 13 July 2014 · Parkers Reading
Agent replied · 21 February 2025
im very confused regarding your complaint and would invite you to contact me Craig Pearson Managing Director at craigpearson@parkersproperties.co.uk we have a text message system and we back up all viewing appointments, if a contractor has entered your property without notice then im surprised you haven't contacted us to complain. when you supply your details to be referenced we have no control if you don't supply the information asked for at the start of the application process ? spelling mistakes I cant comment on unless I have your details and can carry out a full review. I ask you to contact me as giving someone a harsh review with out letting them defend themselves is unfair.
★★★★★ 5/5
GoogleFantastic team and friendly, efficient, professional service - right from day 1 when Ben viewed the property and came up with the right sale price, through to the end with Damian and the rest of the team in the office finalising the sale. Praise where praise is due, and we have nothing but the utmost regard for the hard work put in by you all and would highly recommend to anyone selling a property in Reading and the surrounding area. Many thanks - Mark & Claire
Claire · 6 July 2014 · Parkers Reading
★★★★★ 4/5
GoogleHi Damien, Amy,
We formally completed our purchase yesterday and got our keys.
Tons of Thanks to you and your team for really really quick & hassle-free processing.
With your responsive chasing-up and friendly approach, we were able to complete the purchase quickly even though the seller was unwell for more than a month.
I really loved working with you and would like to continue our relation for my future purchases as well( BTL - with in Months :) )
We owe our smiles when we opened doors to our First home to your professionalism.
Thanks you very much,
Raju · 6 July 2014 · Parkers Reading
★★★★★ 5/5
GoogleAll went very smoothly.
Always responded to calls and always updated me with relevant information.
Thanks
Clive · 1 May 2014 · Parkers Tilehurst
Agent replied
Cheers Clive, great to meet you, I'm sure we will do business again some time, Simon
★★★★★ 5/5
GoogleI have used Parkers for some years for selling, buying, renting and Portfolio management. The team provides an outstanding professional and competitive service and are always there when I need them.
They have provided me with a faultless service and I look forward to a continued working relationship for many years to come.
Duncan · 1 May 2014 · Parkers Reading
★★★★★ 5/5
GoogleI have dealing with Parkers (Market Place branch) for many years now and from day one they have treated me like a first class customer. They understand your needs and wants and provide a service that you want, not what they want to feed you like many other agencies.
It seems that they really enjoy what they do and as such the key staff hardly change that often, so they get to know you and provide a friendlier service. Hands on heart, any time that I have been forced to deal with another agency, I have regretted it!
As someone who has been dealing with properties for many years, I can honestly say it's really rare to come across an estate agent like these guys.
B · 1 May 2014 · Parkers Reading
★★★★★ 5/5
GoogleRecently purchased through these guys and they've been great! Damien and Amy worked diligently to make sure everything progressed as it should. The communication was constant and consistent which took a lot of stress out of the equation (just what is needed when you're trying to move!). I also found then knowledgeable and honest, so much so that I'm now looking to let a property through them.
These guys certainly buck the preconceptions many people may have about estate agents and I would thoroughly recommend them to anyone.
Chris · 1 May 2014 · Parkers Reading
★★★★★ 5/5
AllAgentsParkers have been letting my
Parkers have been letting my apartment for 4 years and I've been very happy so far. They've been very helpful fully managing the property, very effective finding tenants, so that my property wasn't vacant for long in between the tenancies and yet felt comfotable that my property is well looked after. Especially I would like to thank Sophie Green who handled all the matters timely and kept everything under control and Mark Brooker who was finding me reliable tenants all these years, as well as the rest of the team at Reading branch: Karen Pownall, Craig Pearson.
Happy · 29 April 2014 · Parkers Reading
★★★★★ 4/5
GoogleAll the staff were very helpful in helping my elderly mum to move house. They seemed to communicate well with each other, so if Dan wasn't available to talk on the phone, someone else could. Dan was very kind and helpful to my elderly mum, and the advice given to me was always helpful. Contact with purchasers, solicitors etc was always swift. My only negative comment would be that sometimes we felt pressurised to move more quickly than we were able to (moving an elderly person needs to be done gently) but I guess they were just doing their job of moving things along! Thanks to all the team for your help.
Barbara · 5 April 2014 · Parkers Tilehurst
Agent replied
Thanks Barbara, hope your mum is enjoying life in her new home.
★★★★★ 5/5
FacebookRating only, no written review.
Craig · 13 March 2014 · Parkers Reading
★★★★★ 1/5
AllAgents"This was by far the worst..."
This was by far the worst estate agents we had to deal with. We were under pressure to rend a house unfortunately and didn't have time to investigate them properly. The Theale staff in particular are extremely unpleasant (once you have signed the contract). They do not respect their contract clauses and would do all they can to steal money from your deposit at the end of the tenancy. They do 3 month inspections which are a total harassment and waste of time. At the end of our tenancy they insisted we clean the property and carpets professionally yet we have always taken great care of the property. We called in professional cleaners and provided receipts to the agency but they came back saying we haven't used professional cleaners and that they property was domestically cleaned, despite the reference from a reputable cleaning company! This has resulted in them "stealing" our money in order to "clean the property again" so we lost 50% of our deposit in the end. They really are a terrible agency and I would strongly recommend against using them
WendyF · 24 January 2014 · Parkers Burghfield Common
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
