Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleI do not recommend. The only competent person there is Jayne. But she alone will not do anything on the scale of the incompetence of other employees.
Everything was ok until I had to change my place of residence.
They announced their visits 16 hours before the planned arrival, and when I do not agree to them, they would come with clients banging on the doors and windows for 20 minutes, and then write emails full of regret that they saw someone in the window (86-year-old grandmother who did not have idea what was going on and she was afraid that someone would want to break in).
After moving out, they submitted to TDS false invoices for repairing the washing machine, issued by a plumber (living in this house before me), which I allegedly spoiled after 3 months of use. They collected money from my deposit for repairing it (despite the fact that I left them a new washing machine and sent the proof of purchase in the form of an invoice to the agency). I left the house on April 1, on April 6 I had an appointment for carpet washing and cleaning. On April 8, I received an email saying that everything is ok, but they are still asking to improve the garden, because the grass has grown back. So on April 13 I came with a gardener who left the garden in a better condition than I found when I moved in.
On April 13 I also gave the keys, paying for pensions until April 24 and giving the possibility of early rent to new tenants.
The check out report was conducted on April 29. They demanded £ 185 for a cleaning company, for dust and £ 185 for a gardener, because the grass had grown and weeds appeared, plus the cost of repairing an old washing machine, which is not really there, because I paid for removing the old.
But since the agency claims, based on the documents presented, that they have repaired the old washing machine ... I could probably do nothing but show up at the previous house to collect my washing machine.
TDS is not able to check the credibility of the invoices, so he advises me to take it to court.
I'll do it anyway. But I advise you to avoid this agency if you don't want to fight a few months later to get your money back. Special if you are calm, don't want to agrue with people or you are imigrant. They will distroy you mentally.
Sylwia · 3 April 2020 · Parkers Tilehurst
Agent replied
Dear Sylwia
Thank you for your review.
We feel your comments are unfair and untrue.
Please contact either Bruce or Jayne where we can deal with any issues or complaints further. Tel - 01189420811
Kind regards
★★★★★ 5/5
GooglePersistence and politeness.
It's taken a while to sell the property but this is no fault of Parkers. They have been persistent in their approach, always keeping us informed albeit we don't live in the Reading area. We couldn't fault their attention to detail and now we're near completion, we're really pleased we had them as our sole agent.
R · 3 April 2020 · Parkers Tilehurst
Agent replied
Persistence pays off. Thank you for your kind words
★★★★★ 5/5
GoogleWe recently moved into a new house in the Tilehurst area, and bought the property through Parkers. The sale of our old house in Reading was somewhat fraught, but the team at Tilehurst were always responsive and willing to help us navigate the challenges and delays this was causing. Efficient, proactive and friendly, we'd highly recommend Parkers Tilehurst to anyone buying or selling in the area.
Rob · 3 April 2020 · Parkers Tilehurst
Agent replied
Thanks Rob. Its unfortunate that all agents don't follow the same protocol as us, glad we got it over the line for you
★★★★★ 5/5
TrustpilotGreat
Quick, efficient service and they’re still helping me find my perfect home
Jo · 2 April 2020 · Parkers Tilehurst
Agent replied
We'll find it for you Jo, no doubt :)
★★★★★ 5/5
TrustpilotA stressless sale.
Having had our property with another Estate Agent for over a year and not sold, we asked Parker’s, Theale to act for us. Within a short space of time they found the family for our home. The whole team was professional and courteous at all times and kept us fully informed in advance of viewings, and gave a full verbal or WhatsApp report and feed back after each viewing. Our particular thanks to Simon and Alan - thank you very much for making this particularly difficult period in our lives much easier and less stressful.
Lesley · 2 April 2020 · Parkers Theale
★★★★★ 5/5
TrustpilotWell done Ellie and Parkers Estate Agents
We were shown around quite a few houses by the very patient Ellie from Parkers. She listened to what we were looking for in our new house and found us a perfect home. Ellie and Parkers are very efficient, friendly and approachable. We enjoyed seeing Ellie for our viewings and can't praise her enough for the hard work she put in to finding us our perfect home. Well done Parkers, would definitely recommend you.
Jane · 2 April 2020 · Parkers Tilehurst
Agent replied
Hi JaneReally happy you received such a high level of service from Ellie and will pass all your praise on. Thank you for the feedback
★★★★★ 5/5
FacebookParkers Theale sold my house in 2 weeks at the price stated. Alan and his team communicated quickly and efficiently and the service was top notch. Couldn’t ask for anything more to be honest. Good work Alan and Team at Parker Theale A*
Leigh · 1 April 2020 · Parkers Theale
Agent replied · 26 February 2025
Thanks Leigh, glad you’ve settled in and we’re happy with our service 👍
★★★★★ 5/5
TrustpilotWe were required to move as our rental…
We were required to move as our rental had been sold and Parkers really helped us, finding us a new place which is a place we really feel at home in.
Mandy · 31 March 2020 · Parkers Theale
★★★★★ 5/5
TrustpilotFirst time buyers nerves...
First time buyers nerves and lack of experience of solicitors, surveys, mortgages etc were no problem to Daniel and his team. I got a great but fair deal on a great house in a market short of stock and Emma ensured it all ran to exchange and ultimate completion very smoothly.
Jane · 31 March 2020 · Parkers Tilehurst
Agent replied
Thanks Jane. Customer service is our highest priority. Glad you were satisfied.
★★★★★ 5/5
TrustpilotHighly recommend Parkers- you wont be…
Highly recommend Parkers- you wont be disappointed. Very professional and informative at all stages, in fact going above and beyond to get things moving with all parties involved. Great job guys - keep it up!
Joanne · 31 March 2020 · Parkers Chinnor
★★★★★ 5/5
TrustpilotHarry and his team have just sold my…
Harry and his team have just sold my Dad’s house and I had excellent service and communication. As I don’t live locally they took over the sale and kept me up to date with all the viewings. I would definitely recommend them as they were very approachable and professional. Paula was brilliant towards the completion date keeping me informed of all the last minute transactions.Thanks to you all.Louise
Louise · 30 March 2020 · Parkers Caversham
★★★★★ 5/5
TrustpilotAmazing service, would highly recommend!
We have just purchased our 2nd home through Parker’s and I could not fault the amazing service we got! Emma was an absolute star and kept me updated at every stage, nothing was ever too much trouble! I would absolutely recommend using Parker’s, and certainly would again should we move in the future! Thank you so much for all of your help Emma!!!
Kayleigh · 30 March 2020 · Parkers Tilehurst
Agent replied
Thanks Kayleigh, we'd love to help you move again, please come back soon :)
★★★★★ 5/5
TrustpilotGood People
I can't fault the Parkers team, in particular Ellie Richardson. Although we haven't yet found THE property through them, Ellie has made our experience extremely pleasant with the right level of interaction and information. It's an industry that often gets a bad name, but the good ones stand out a mile and can honestly say that Ellie has done.
Aoife · 30 March 2020 · Parkers Tilehurst
Agent replied
Thanks Aoife for your kind words. We are on a mission to find you THE property of your dreams :)
★★★★★ 5/5
TrustpilotVery helpful and knowledgeable team
Very helpful and knowledgeable team. I have lived in properties managed by Parkers Theale for several years without any issues.
Gary · 30 March 2020 · Parkers Theale
★★★★★ 1/5
GoogleDear Mr Adams, Please could you contact our office to discuss this review as we cannot find any records of any dealings with yourself.
Billy · 30 March 2020 · Parkers Stroud
★★★★★ 5/5
FacebookVery reliable, enthusiastic and knowledgeable, top team
Simon · 29 March 2020 · Parkers Chinnor
Agent replied · 3 May 2023
Thank you Simon!
★★★★★ 5/5
TrustpilotLetting review
As we reside in a different country we left the management of renting out our property completely to Parker’s and they have been excellent throughout the whole process. They have dealt with any issues promptly and effectively and always kept us updated and informed with any developments. I would not hesitate to recommend them to anybody thinking of letting their property - I cannot fault the experience we have had in using them, they have made the process very easy for us!
Kim · 26 March 2020 · Parkers Witney
★★★★★ 5/5
TrustpilotEfficient Letting Service
As a landlord it always provides an attentive and comprehensive service.
Peter · 24 March 2020 · Parkers Reading
★★★★★ 5/5
TrustpilotHouse Sell
I recently put my house on the market and was very pleased with Parkers, they sold my property very quickly and kept me up to date with potential buyers comments, I would definitely use Parker’s again in the future
Steve · 23 March 2020 · Parkers Woodley
★★★★★ 5/5
TrustpilotBruce road
The company handled everything very professional kept us informed all the time
Robert · 23 March 2020 · Parkers Woodley
★★★★★ 5/5
GoogleContract was exchanged last week through the help provided by Harry, Callum and Emma, although we faced lots of unexpected and unreasonable requests from my seller's seller, finally friends from Parkers can manage them well and solved.
Davoud · 22 March 2020 · Parkers Earley
Agent replied
Many thanks for taking the time to review our services, Davoud. Your feedback is much appreciated
★★★★★ 5/5
GoogleVery please with the job Emma George has done. Very kind and professional.
Ali · 22 March 2020 · Parkers Earley
Agent replied · 22 March 2026
Many thanks for taking the time to review our services. Your feedback is much appreciated.
★★★★★ 5/5
GoogleBrilliant service. Always phoned when they said they would. Prompt returning of all communications. A nice and friendly team, would recommend!!!!!!!!
Jonathan · 22 March 2020 · Parkers Earley
Agent replied
Many thanks for taking the time to review our services Jonathan. Your feedback is much appreciated.
★★★★★ 5/5
GoogleWe completed back in June. The process was always explained, communication was good and the team were always on hand with any queries... and I was a pain on occasion! Highly recommend Harry and Emma. Pleasure to work with, friendly but always professional.
Michelle · 22 March 2020 · Parkers Earley
Agent replied
Many thanks for taking the time to review our services, Michelle. Your feedback is much appreciated, hope you enjoy the new home.
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