Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted AgentFirst time buying made easy
I recently bought my first flat with the team and they couldn't have been more helpful. Clare showed us around a flat i had booked to view, which was nice, however I wasn't mad about it. Clare had all the information on the flat to hand and we had a good viewing. At the end Clare did mention there was another flat for sale in the next block and would i like to see it, which I did. I instantly thought this is the flat for me. Clare was so helpful with the initial set up of putting an offer in. This is when Jayne took over. She was always in contact throughout the week keeping me informed of what was happening, what I could do to speed things up, and answering any questions I had. The whole process went smoothly and the final day of collecting the keys Clare couldn't have been happier for me in the branch and I felt that. Thank you to Clare, Jayne and the whole team for their help, I am now a homeowner and a happy one at that!
Mathew · 2 June 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentTenant find
The service has been first class. All the staff have been efficient, informative, helpful and a pleasure to deal with.
Bethan · 27 May 2016 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentSold my flat
Very professional,very efficient and more importantly very quick..I'm glad I used moginie james.
Stephen · 27 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentWould Highly recommend this estate agent absolutely brilliant
Customer service is excellent, they keep you informed of progress and work hard to promote and sell your property - brilliant experience from start to finish. Thank you
Melanie · 26 May 2016 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentRate agent
My daughter has been renting a student property from Moginie James in Cathays
Miss Rebecca James the head of letting in that branch has been extremely helpful from the time the paperwork was completed for the tenency to date.
My daughter experienced harrasment from the other tenants & Miss James has been so supportive of her going out of her way to make sure my daughter was coping.
I wish there were more people like her around.
Fully appreciate her
Marina · 26 May 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentRating
All staff were extremely helpful in holding our hands throughout this process!
Ju · 23 May 2016 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentReview of Julie Griffiths
Rating only, no written review.
Laura · 20 May 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentVery helpful and a great team
We are in the process of purchasing a house through moginie james and we were very impressed with the helpful nature, timely contact and useful mortgage advice. Hats off great team, a special thanks to Karen and Rob. Defintely recommend!!!!
Amar · 20 May 2016 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentLovely staff, very helpful
Julie and Charlotte were both lovely to deal with. Helped us secure a beautiful house we were desperate for and were very patient! We are very thankful and happy to be dealing with a great lettings agency :)
Chloe · 17 May 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentHelpful and pleasant
We're soon to rent a property with this agency we've found them to be very pleasant and efficient, always happy to answer our questions. They went out of their way to help us secure the house we loved - swiftly passing on messages between ourselves and the landlord - and were genuinely pleased for us when we did.
Araks-Naomi · 17 May 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentPrint, efficient and professional
nathan Dodd oversaw the repair of the roof. Nathan was very professional and always went out of his way to offer advice and keep us updated. Thanks Nathan!
Clarissa · 12 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 4/5
The Trusted AgentRhys was extremely helpful
The estate agent Rhys who took over our issue with the washing machine couldn't of helped anymore than he did. Fantastic service by Him and had the problem fixed asap after we have contacted the agency a few times regarding the washing machine as there has been issued since we moved in also and big gap in our patio doors (which has never been resolved which is why I put a 4*)
But Rhys was polite, friendly and professional. Thank you for your help
RO · 11 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentExcellent, punctual, and extremely friendly throughout
From first viewing to completion, staff in the Pontcanna office were exceptionally helpful and efficient.
Liz and Claire went out of their way to help -- and were also friendly and good humoured at all points. I could not have wished for better service.
Loredana · 10 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted Agentsuper service
MG manage have managed my property since 2010 really well; they are courteous and efficient. Nathan as my service contact is excellent
Marc · 9 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentRating of Nathan Dodd
Professional, excellent service and turnaround speed
Issam · 7 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentReplacement of fridgefreezer
Once I had reported the fault using the website , I had a phonecall the next morning from the agent . He arranged for an engineer to visit at no inconvenience to myself as the engineering company were able to collect the key from the agent and visit whilst I was in work . It was decided that due to the nature of the problem a new fridgefreezer was required , this was sorted by the agent and the engineer promptly again with no inconvenience to myself.
Nici · 3 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentExcellent service, efficient and friendly staff.
The Staff at Moginie James Pontcanna office are excellent. Nothing is ever too much trouble and they are so welcoming everytime you call by the office with any queries or concerns.
Lovely to liaise with Welsh speaking staff too - Liz went beyond the call of duty and made the process as easy as possible.
Thanks to Chris too from the Pontcanna office for his work in setting up the sale. Great guy!
Diolch o galon i'r tim i gyd yn swyddfa Pontcanna am wneud y broses mor hawdd a gallai fod!
Shan · 1 May 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentConsistently went the extra mile
Friendliness in person, helpfulness over the phone, preparedness to respond to queries and a sense that as the customer we were always at the centre of your focus made buying through MJ a very positive experience. Thank you!
Greg · 1 May 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted Agentterrifically helpful , pleasant and competent
Rating only, no written review.
Liesl · 29 April 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentEfficient, helpful and prompt with polite and friendly manner.
Bethan has always responded quickly to any queries I have had during the tenancy. She has worked hard to accommodate my schedule with the agency's requirements, regarding interim visits etc. She has always been friendly, polite and professional throughout and any problems or issues that have arisen have been dealt with and resolved efficiently and with the minimum of fuss or inconvenience. I have been very happy with the way she has liaised with me to find the most mutually convenient and stress-free solution or plan in all our dealings through the tenancy.
Sarah · 29 April 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentCan't ask for anything more
Moginie James rented our apartment within an hour, pretty much (March 2016). It hadn't even been listed (we hadn't even finished moving out). The very friendly and professional member Ceri visited and inspected the property on the Friday, and called back within an hour to say they had suitable tenants. They viewed it on the Monday and took the place.
Have used Moginie James for years because they have good distribution across Cardiff, and maintain professional standards – staff always clued-up and on the ball whether that's on the sales or lettings side.
Anonymous · 25 April 2016 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentExcellent customer service and tenant care
I was so impressed with the service Moginie James provided throughout my tenancy. Any problems were resolved swiftly and with ease. I have been particularly impressed with the Pontcanna branch, they're dedicated to providing great tenant care and keep in contact; which is so crucial when beginning/ceasing a tenancy.
I would highly recommended using Moginie James for all your letting needs! A special thank you to Sarah Jones who has been a great point of contact and continually provided excellent customer care.
Lucie · 21 April 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentHarriett Reynolds
Harriett has been exceptional throughout our search to find a house. She has taken us on 3 viewings and has been very polite, helpful, friendly and has answered any questions that we have asked.. We are very happy with the service that she has provided representing Moginie James
Sue · 21 April 2016 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentGreat service
Everything has been dealt with quickly, feel Cat has gone above and beyond to help with my moving date issues and to get everything processed. Really happy with the service.
Kayleigh · 21 April 2016 · Moginie James Estate Agents Cyncoed
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