Moginie James Estate Agents in Roath, Pontcanna, Cyncoed and 2 more

★★★★★ 5/5

Google

I had a really positive experience with Moginie James in Pontcanna. Safiyah was incredibly helpful throughout the whole process and made everything feel much less stressful. She was professional, responsive, and kept me updated at every stage while helping to get my offer accepted.

Kaima · 13 March 2026 · Moginie James Estate Agents Pontcanna

★★★★★ 5/5

Google

Rating only, no written review.

Jannatul · 13 March 2026 · Moginie James Estate Agents Pontcanna

★★★★★ 5/5

Google

Huge thanks to Safiyah , During our viewing, Safiyah was incredibly helpful very calm and explained everything in a clear, easy-to-understand way. She made the whole experience smooth and enjoyable.

Alan · 13 March 2026 · Moginie James Estate Agents Pontcanna

★★★★★ 5/5

Google

Have dealt with Neil Jones and Michelle Lloyd, of Moginie James, 54 Albany Road, Cardiff, in what turned out go be quite a complex sale, over the past 9 months .. and I can honestly say that both performed way beyond the call of duty, and with dignity, at all times. It has been the utmost pleasure dealing with you and the company. I would have no hesitation, whatsoever in providing a recommendation. Thank you also to Claire .. a fantastic team .. ! 🌟🌟🌟🌟🌟

Wendy · 13 March 2026 · Moginie James Estate Agents Pontcanna

★★★★★ 5/5

Google

Really appreciate the effort and easy guide throughout the moving in process

Ginikachi · 6 March 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Bradley was absolutely amazing throughout the whole process and always reassured us when we worried our offer would fall through. We are very grateful for all his help and could not recommend him more!

Kelsey · 6 March 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Excellent agency, very supportive, always responsive, and truly caring. They helped me find a great rental property and looked after me throughout the whole process. Highly recommended.

Muhamad · 6 March 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Brandon was really good with everything

Billy · 27 February 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Friendly team, we viewed a few properties with this team after receiving a recommendation from a friend that they were a good estate agents to go through. We had good experiences with Bradley and with Mercedes who helped us secure our tenancy. They were supportive and communicative throughout the experience.

Niamh · 27 February 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Merc was super nice and helpful, I am very satisfied with her, thank you very much!

Xiaoli · 20 February 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Mercedes has been exceptionally helpful at every stage of the process. Her support, professionalism, and dedication go well beyond expectations. She truly deserves more than five stars.

Pearl · 20 February 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

I recently went on a viewing with Moginie James and Mercedes was very friendly and accommodating. She took her time to give details on the property and she indeed know her onions.

Bright · 20 February 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Our experience with Moginie James in renting out our first flat was incredibly straightforward. Jess Rigby was our first point of contact and continued to be reachable during the entire process. Jess was extremely informative and professional, exactly what was needed to ease into becoming landlords.

Hanna · 13 February 2026 · Moginie James Estate Agents Pontcanna

★★★★★ 5/5

Google

Safiyah was amazing from start to finish. Was a big help throughout the whole viewing and securing the property! Big thanks to Safiyah and the team at Moginie James Would definitely go through these guys again for our next move!

Luke · 13 February 2026 · Moginie James Estate Agents Pontcanna

★★★★★ 1/5

Google

(AVOID AT ALL COSTS) Sale collapsed after 6 months, lack of due diligence and communication We had an extremely disappointing experience trying to sell our property through this branch. We were encouraged to proceed with a buyer who, as we only discovered months later, did not have a mortgage in place. Despite repeatedly asking for updates over a six-month period, we were reassured the purchase was progressing, only for the sale to collapse once the buyer finally applied for a mortgage and was unable to secure one. As a result, we also lost the home we were in the process of buying, which added to the stress and frustration. When we requested our file notes, the information we received raised serious concerns. The notes did not reflect the level of contact we had or the lack of progress we repeatedly questioned. It was extremely confusing and left us feeling misled about how our sale had been monitored and managed. We expected proper checks and clearer oversight of the buyer’s position from the start, especially regarding financial readiness. This entire situation could have been avoided with basic due diligence and transparent communication. Instead we lost half a year, missed multiple opportunities and went through a huge amount of unnecessary stress, all for a sale that was never in a position to complete. To add to this our formal complaint went unanswered. The lack of acknowledgement or accountability has been incredibly disappointing and is the reason we have now instructed another branch.

LJ1956 · 20 January 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

I am currently in the process of renting a property, and Bradley has been extremely helpful throughout the whole process. I can reach him anytime I need, and he always has a friendly and approachable manner. Thank you!

Ilayda · 20 January 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Had the good fortune of having Bradley on my first time renting. Very helpful and friendly.

Luke · 20 January 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

We’ve had a great experience working with Moginie James. They have been highly professional and efficient in successfully renting our properties, handling the process smoothly from start to finish. A special mention to Craig, Bradley, and Meenu, who were excellent throughout. Their communication, market knowledge, and attention to detail made the entire letting process straightforward and stress-free. We would happily recommend Moginie James to anyone looking for a reliable and proactive agency for property lettings.

Ogbonna · 20 January 2026 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Amazing experience lady who came to show the house was amazing. Great feedback every time to mail them immediately they respond back!!! Property is so best and clean

Suman · 20 December 2025 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

10/10 help for the entire process of getting the house we wanted, Bradley was the man for the job 100%, couldn't of asked for anyone better.

Luke · 20 December 2025 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Excellent professional team and helpful Special thanks to. Bradley bevan How is very helpful and supportive

Fady · 20 December 2025 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Rating only, no written review.

Atiya · 20 December 2025 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Moginie James have over many years done a very good job of finding the best tenants for my property and this year Bradley has been absolutely marvellous in a difficult situation. They have also been assiduous in monitoring new tenants and helping me keep on top of maintenance.

Judith · 20 December 2025 · Moginie James Estate Agents Roath

★★★★★ 5/5

Google

Rating only, no written review.

David · 20 December 2025 · Moginie James Estate Agents Roath