Trusted Agent profile · Greater London and Hertfordshire
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★★★★★
220 reviews from buyers across 13 offices
220 reviews of Martyn Gerrard come from buyers, rated 4.9 out of 5 on average, across 13 offices in Muswell Hill, Finchley Central, Crouch End and 9 more.
220 reviews from buyers, newest first, with the office each one is about.
4/5
View AgentsHelpful
Amir was very helpful and professional during the process of my first property purchase. He understood my urgency as well as the anxiety I felt, as the purchase was very new for me. I recommend Amir and Scott at Martyn Gerrard, Finchley Central. Z
5/5
View AgentsVery professional
It was very nice dealing with Joe Green of Martyn Gerrard. His efforts from the first viewing to completion are commendable. The team ensured that we were carried along and updated during the whole process. They went out of their way to provide assistance to accommodate our requests.
5/5
View AgentsRelevant properties, excellent communication and friendly approach
As a first time buyer, I found Kyri at North Finchley branch very helpful at every level of a rather daunting process. Showing me properties relevant to my budget in the first instance, as well as giving honest advice, guiding me through the sale and keeping me updated at all times. I really appreciated his friendly approach and his quick responses to any questions I had. I dealt with branches of Martyn Gerard across North London during my search and found the same kind of relevance to budget and friendliness. I would definitely use them again and recommend them wholeheartedly.
5/5
View AgentsSuper. Super. Super.
From day one Amir was professional, prompt & helpful. He assisted with queries & questions. Checked in with us every step of the way & made the whole experience of buying our first home stress free. Thank you Amir = )
5/5
View AgentsExcellent service
We would like to praise Roberto from the Whetstone office of Martyn Gerrards. He took time to listen to our requirements and made sure what he offered met them. Its reassuring to know there is an estate agent out there that does listen. After a few viewings we found a place and made an offer. Roberto was excellent at keeping us informed of the outcome of this and when accepted regularly made contact with us and our solicitor to make sure the process went smoothly. He was all to happy to answer any questions we had and made us feel comfortable with dealing with him.. We have now exchanged and completed and would recommend Reberto to our friends and family.
5/5
View AgentsWonderful agency to deal with!!!
I bought my first house with Martyn Gerrard Southgate branch. I was dealing with Lukas who was very helpful with all the process. Lukas keep you updated the all time. I would recommend 100% this agency. All the staffs are so friendly.
5/5
View AgentsJoe Green
Joe was a great agent who helped us find our perfect home. He actually proactively sought us out when he saw we were selling and alerted us to a house we didn't think we'd be able to buy. Along the way, Joe helped us promptly with all our enquiries and even went round the house with a tape measure measuring up cupboard spaces. All in all, Joe made the purchase a very smooth experience and we loved working with him.
5/5
View AgentsHelpful & proactive
Right from the start, they were behind us every step of the way
5/5
View AgentsExcellent
Our agent Marco was very professional, kind and helpful, give us as much details as possible about the property. Upon request he was more than happy to show the flat, absolutely great service.
5/5
View AgentsGreat Service
We first spoke to Marco on the phone and met him at a property we were interested. Marco was very knowledge of the property and advise us at all stages and answered every question we had. A true gent who did not push us into anything and gave us time when we needed to discuss this privately. Its not something you do everyday , but if I was buying a house again I will definitely be going to Marty Gerrard and wanting Marco to look after me again!
5/5
View AgentsProfessional
Sophie helped us with the buying process. Was helpful and professional. Communication was good. Highly recommend. Thanks!
5/5
View AgentsWonderful Customer service, that seems so rare these days!
Having not bought property for a while- and starting our search in March last yr- it all felt quite overwhelming at first ! I think that i,personally,expected more contact and help from the Agents we had registered with out there. I first had the contact from Marco Moloudi at Martyn Gerrard in the June. He took details from me about how our search was progressing, listened to me about our experience so far as to what we had viewed. He generally listened and took notes and said that his contact with me would be regular via the phone. He had my husbands e-mail address so I just assumed that the majority of our communication would be through the e-mailers that are sent out, as our experience up until then had shown that this is how 'modern-day' estate agents worked . . . . . So, as our search stretched through into Summer/Autumn - I was actually amazed as Marco stayed true to that initial first conversation that we had shared and was now calling me nearly every week, if not every week- always with updates or just to enquire about what we had seen(what we liked and what we didn't like about those properties). He certainly seemed to tune in to the details I gave him, so that helped him do his job and fine-tune his search for us. His method was something that my husband and I were really getting to like. He made us feel without any pressure that we were important to him and that he was always looking out for properties that he thought we would like. In-fact when we eventually met him in the August- although the property he showed us was too big_it had all the things that I had explained to him that we were looking for. -And we could see that when we met him what a personable chap he really was. Again,we talked as we stepped out that property and,this time lent us some advice on the subject of the money side of things /stamp duty costs etc . He was always informative/full of information and always extremely positive which was always an added bonus as our search was beginning to seem relentless. . . . . One of my last conversations that I shared with Marco really showed that he did care. I told him that my husband had lost a buyer to a property he had been trying to sell for some time. I reiterated to Marco my husbands fears that he would have to start all over again with selling that property and probably have bigger costs because he would pursue the next attempt at selling it with 2 or 3 agents,(which wasn't an ideal sanario because of our aspiration to be able to afford a property in Mill Hill) . Again, Marco just listened to the details and without any pressure suggested that the next town along from where my husbands property was there was another branch of Martyn Gerrard and why not meet the manager of that branch for an informal chat about the prospect of them finding my husband a buyer. That appointment was arranged , and its from one of those last conversations that I had with Marco that my husband and I will be eternally grateful because as of this week gone by my husband has sold his property through Martyn Gerrard, and also had an excellent customer service from that other branch and its Sales team! We are so impressed with Martyn Gerrard as a whole that we would not hesitate to use them again either to sell property or to buy property. They have certainly stood out from all the other Estate agents. Amazing Customer Service, on all levels. Thankyou !
5/5
View AgentsReally great agent!
We are first time buyers, so going into the process we weren't quite sure what to expect but Kyri has been really excellent. At the beginning he was really helpful in recommending properties and giving us useful and honest information about the different pros and cons of the properties we were viewing. Once we had found a property we wanted to buy, Kyri was excellent in guiding us through, and driving forward the process. He has been a patient and understanding point of contact throughout - great to have when things have got a bit hectic. He also has an excellent tie collection!
5/5
View AgentsExcellent Levels Of Service On Property Purchase
I recently used Martyn Gerrard's Estates for the first time to purchase a property in Kentish Town. The agent was Mark Newton. Throughout the whole process he provided a seamless link between buyer and seller. The transaction completed very quickly thanks in part to his dealing with all parties concerned. I would recommend there services highly.
5/5
View AgentsProfessional and efficient
Jason was very efficient in arranging the viewing at a short notice. The viewing and offer process was handled very professionally, which allowed all parties to agree on a good deal quickly. The exchange of contract happened within 3 weeks - the smoothest process one could ever have. Overall, I am very satisfied with Jason's service and would highly recommend MG.
5/5
View AgentsClient centred, professional service - simply fantastic
Dan Millet delivered an extremely professional, and personalised service to us. His attitude and lateral thinking allowed the process to stay afloat. To say he went the extra mile would be a huge underestimation of his unwavering dedication and work. Dan- we can't thank you enough and we are so grateful of all that you did. He is truely a client centred agent and I would unreservedly recommend him to all.
5/5
View AgentsExcellent Estate Agent Always Going The Extra Mile
Me and my partner recently purchased our first property from Joe, Ross and the team at Martyn Gerrard. Everything from start to finish was excellent and queries were dealt with as quickly and efficiently as possible. Joe was very genuine, honest and always went out of his way, going that extra mile to help us out. Overall a great, smooth experience. I would use Joe, Ross and the team at Martyn Gerrard in the future!
5/5
View AgentsCouldn't be happier with Emile's service
My girlfriend and I purchased through Emile @ Martyn Gerrard in Crouch End. Emile was always very responsive (even after the sale went through), very courteous and always came back promptly to any queries. We were in a 4 person chain which no doubt was difficult to manage as everyone has different expectations and high stress levels, but Emile did his utmost to keep everyone informed, He made sure everyone got their home sold or purchased and dealt efficiently with various issues that cropped up along the way (there were a few!!).. We were really pleased with his service and wouldn't hesitate to recommend him or use him when we come to sell..
5/5
View AgentsVery good experience for first time buyer
Martin was very helpful, and made the process of buying a house very straightforward for this first time buyer. He was very responsive over the phone, email, and really took ownership over the entire process, providing guidance every step along the way. I would recommend Martin (and the rest of the Martyn Gerrard team) without hesitation.
5/5
View Agentspurchase of house in Huntingdon Road, N2
I bought this house through Dario Esposito at MG. It was a probate sale and completion took place in November 2016. There were many hiccups along the way which could easily resulted in the purchase falling by the way side. I learnt how much hard work by the agent can be required for such a sale especially in quiet and more challenging house market conditions. My impression of estate agents had been coloured by the easy money to be made during the boom years. I have had now had to revise my views, and now understanthat in more challenging conditions the underlying qualities of an agent- such as training, market knowledge persistence, social skills, etc- counts for a lot, and will increasingly make the difference between closing a sale and not closing a sale. I nearly gave up on my purchase but because Dario remained confidence we could close the deal I persisted, we were able to work things out; we did indeed eventually close the deal. I spotted Dario working late on several occasions. I think it must have been after 6.30. Neighbouring agents in the High Road had clearly packed up and gone home.
5/5
View AgentsReally helpful, professional estate agency
We had a really good experience buying a house through Martyn Gerrard. We found Jake to be exceptionally professional, responsive and easy to deal with all the way through the process, including during difficult negotiations over the price. Thai was very different from our previous experience of buying - I'd be happy to recommend buying through Jake and Martyn Gerrard to anyone.
5/5
View AgentsProfessional and pleasant.
James is friendly and was very pleasant to deal with. He answered all questions promptly and in detail. He was well aware of what was happening with the house we were buying at all times and followed all steps necessary to guide the purchase to exchange. Thank you.
5/5
View AgentsHelpful, genuine and friendly
James was incredibly helpful and efficient, and guided us knowledgeably through the purchase process once our offer had been accepted. It was a pleasure dealing with him. We are grateful for all his help and expertise, and very happy in the flat he found for us.
5/5
View AgentsReally good experience of buying with Jake at Martyn Getrard
So far we've had a really good experience of buying a house with Jake at Maryn Gerrard. He's been really flexible and accommodating about showing us the property and always very friendly and pleasant to deal with. When the sale got a bit difficult Marytyn Gerrard tried really hard to make things work. As a buyer I'd be really happy to recommend Martyn Gerrard!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
220 reviews from buyers across 13 offices, rated 4.9 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
