Trusted Agent profile · West Yorkshire and Leeds
Verified
★★★★★
6,807 reviews across 13 offices and 3 platforms
Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,807 reviews on three platforms, rated 4.8 out of 5 overall.
4,387
Reviews on Google
All 13 offices
1
Reviews on Yell
All 13 offices
2,419
Reviews on Trustpilot
All 13 offices
Manning Stainton's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe staff are very responsive and professional. They keep the houses running smoothly. I would highly recommend using their services for both renting and letting.
Hi Ray thanks for your review. We are proud to look after one if the best houses in multiple occupation around! Great tenants help too!
5/5
GoogleWe needed a pet friendly property. Jacky and the team were so helpful. They were all friendly and so helpful. Jack and the team have since helped my son.
Julia, yes we try to offer pet friendly where we can, though some flats will not allow pets many of our landlords will with £20-£35 extra rent a month now we cannot take pet deposits like we used to. It is also lovely to help kids and friends and parents of tenant. We thrive on referals as many small businesses do.
5/5
GoogleWe have been with simply let for five plus years and are well looked after!! Our moves with simply have been smooth and they’re very responsive to any work that needs sorting. Very friendly, cooperative and trustworthy company to work with.
Thanks Annaleaze, I would like to mention also that you live in a pet friendly home with a few animals and are the ideal quality pet owner!
5/5
GoogleThe processes was very easy, we expressed our interest in one of their properties and booked a viewing. Our tour of the house was very pleasant and professional. Once we had decided it was the place for us, they sent us a list all of the things we needed to do to make an acceptable application, because we had all of this information we were able to make everything smooth and quick. We were even able to view a second time. We had been looking to move for over a year going through around 5/6 other companies at one point or another but none of them had the communication skills and organisation to the same standards as Simply Let. Truly the simplest, pleasant move I’ve made all thanks to this team.
Jasmine thanks for leaving a review. So much paperwork is required these days to meet regulations that it is sometimes hard to mkae the process seem easy but we try, and we keep tweaking it to make it simpler, though compliant. We are really pleased that you found the process smooth and simple. We are called Simply Let for a reason as I like things simple and it is easier for everyone all round!
5/5
GoogleVery highly recommended! After having to move at short notice I searched for so many flats advertised privately and through letting agents around the Poole and Bournemouth area...which became quite daunting, time consuming and tedious! I luckily found a flat which had just been posted with simply let, called Jacky, and she managed to arrange a viewing within 2 hours! I'm currently five months into renting a great space in Poole - and very grateful to all the team for making this happen. Simply let take the paperwork and administration stress away so you can just concentrate on moving, and also have a friendly and understanding approach with thier customers. Thank you...five stars!
Simon thanks for this review. Fate often plays its hand in us having the right place at the right time and that was certainly the case when you popped up. Glad you are happy in your home and appreciate your comments on us making the necessary administration process simple!
4/5
GoogleRating only, no written review.
Thanks for the rating
5/5
GoogleFaye and the team at Morley have been super helpful
Thanks for the feedback, great to hear about Faye and the team
5/5
GoogleI recent dealt with the Morley branch, Faye Nunns and Victoria in particular. Very impressed with the service from both. Always replied to my calls or emails and I also got paper confirmation of certain events through the post which is good for record keeping. They certainly impressed me more than other agents in Morley, not that they were bad...but just not quite the same service. Thanks.
Thanks for your review James
1/5
TrustpilotAll liar, fake company!
This company is like working with a bunch of idi*ts, not professional at all, don't even know how to do a basic job, everyone tells different story and also they do false advertisement, we conformed if we get the washer/fridge/freezer in the house (rented) confirmed yes then we moved in and nothing there, called on that day 6 times and nobody dealt with it, this is how started! after that point we had so many issues with this company and nobody dealt with anything in a professional way!! the only person is Georgina who was lovely and helpful in leeds, all others just not been trained at all. FALSE ADVERTISEMENT IS FORBIDDEN BY LAW!!!! don't waste your time with them! this is the worst company I ever dealt with.
1/5
GoogleWe found Mannings really terrible, both when we were trying to sell through them and when viewing houses.They posted letter through our mailbox saying that x couple were looking to buy a property like ours, then when we signed up with them they were very critical of our house and told us they couldn’t ‘magic us a buyer’, advised to reduce by £20,000. They outrageously rejected a good offer for us without our knowledge and lost us the buyers. When we went with another estate agent at a lower price they sent us a letter saying that our house is worth more than we think and advertising their services! Every time we spoke to them it was to a different person and no one knew what was going on. When we viewed houses to buy through them they didn’t know anything about them, and didn’t make any effort whatsoever to highlight good aspects of the house. Just terrible, please save yourself some serious stress and avoid them. We eventually sold with Dacres and they were highly professional, personable and positive.
1/5
TrustpilotThey are terrible at everything and the…
They are terrible at everything and the staff sound like they don't want to be there. Miserable sods
1/5
TrustpilotAvoid!
I was buying a house through a mortgage advisor with the moortown office. All I have had is problems and literally being ignored when I needed guidance. I was told having an advisor makes things less stressful when all it did was make things worse. I asked to put a formal complaint in which they did not help me with and avoided the many times I asked them for this and still didn't take me seriously. It has made me so ill to the point I have started losing my hair due to all the stress. so this is the best I have. As long as it does not affect them then they do not care. I had to chase and chase and chase it was ridiculous and so stressful. I was also meant to get £250 cashback from my mortgage on the day of drawdown which was sent to the solicitor referred by my advisor, to now have to chase once again! where is my money! It is disgusting! Avoid at all cost!
1/5
TrustpilotWhen asked to view a house we liked all…
When asked to view a house we liked all they said was, on our file your house is not on the market so you cannot view the property you requested to view.Why would I put my house on the market and become homeless before I even start to see anything suitable to move into and how do they know if I can/cannot buy without selling the house I live in?We bought through them 5 years ago and had a good experience they seem to have recruited some poorly trained staff now who would rather answer phone calls from home than facilitate viewings. Very disappointed.
5/5
GoogleMike was brilliant in helping my girlfriend and I move into our property in Cardiff. He was on hand not only as a talented and kind Estate Agent but a friendly face who made the move seamless and easy. …
5/5
GoogleThey launched the house on the Friday and by Thursday, several people had viewed it, fallen in love with it and wanted to buy it there and then! …
5/5
GoogleViewed a lovely property with Mike in Newport. Photographs on rightmove were amazingly presented and even though property was empty I still got a feel for the place. Mike was very knowledgeable and took the time to answer any questions I had.
1/5
TrustpilotGROSS DISCRIMINATION AND RACISM
Mannington Staintone is one of the Property Company whose some of their Mortgage Advisers are very Discrinatory and Racist.ReasonsI recently wanted to buy a property which they have put on the market (4 Abbeydale Way, Kirmstall Leeds) .During one of our conversation, a gentle man called, Darren Hughes from their Beeston office who calls himself a Mortgage Adviser made an unacceptable comments.1) When he called me, the first thing he asked was, do you hold a British passport? The answer I gave was yes. Then he again asked, are you a dual national individual?2) He asked again of where I work. I told him that I have one Fixed contract and one part time which I have been doing for 10 years. His next question was, what kind of experience have I got to be given that fixed contract in that particular job environment? In fact this question hit me hard and I became a bit angry. So I told him that he was getting too personal. I do not know when it has become a law in the history of Great Britain that you can only buy a property when you are A British national. I do not also know when Mortgage Advisors have now become employers who question what experience a potential buyer has before being employed in their jobs. I believe that if I were an indigen British, he would never ask me these questions. If Britain calls herself a diverse country, then this behaviour should be looked at and nipped in the bud completely because it has no room in our society. I will continue to escalate this until my voice is heard and such people are punished so they don't perpetuate that unto other vulnerable individuals in our society. I would advise anyone of an ethnic minority origin should be careful or think twice if you are thinking of using this company to get unto their property ladder, especially using some of their so called Mortgage Advisers.
1/5
GoogleStaff came across as very rude. Properties are always over valued.
Hi Nafly - sorry to hear this, please can you email us so we can look into this further marketing@manningstainton.co.uk
1/5
TrustpilotVery poor experience of trying to rent…
Very poor experience of trying to rent with them I understand vivid has made harder at the moment but to be told to go through full application process just to get a viewing on a property is just down right stupid also after reading the reviews on here I will definitely be avoiding Manning stainton
5/5
GoogleThis software is very easy to use but is very effective at recording the condition of the property that is being inspected. The customer service is excellent and queries or problems are very, very quickly addressed and dealt with. James and Tom are especially attentive.
Thank you for your kind feedback. We’re pleased to hear that you find our software easy to use and effective in accurately recording property conditions. It’s wonderful to know that our customer service team, especially James and Tom, have … More
5/5
GoogleWe love KPR! It takes inventories and final inspections to another level. Protecting both tenants, landlords, and the Estate Agent. It's user friendly, and the after sales support is second to none. Definitely recommend
Thank you for your fantastic review! We’re delighted to hear that KPR has elevated your inventories and final inspections, providing valuable protection for tenants, landlords, and your agency alike. It’s great to know you find the system … More
5/5
GoogleI have been using KPR for a number of years, I find all the team very helpful and would highly recommend them.
Thank you for your continued support and kind words. We’re pleased to hear that our team has been helpful throughout your time using KPR. Your recommendation means a great deal to us, and we look forward to continuing to assist you in the … More
5/5
GoogleI have been using KPR for midterms and quick inspections for several years and find their software invaluable. The customer service from the tech team is fantastic, and I would highly recommend their services.
Thank you for your continued trust in KPR over the years. We’re delighted to hear that our software has become an invaluable tool for your midterms and quick inspections. It’s great to know our tech team’s customer service has consistently … More
5/5
GoogleVery happy with my experience of buying a house through Manning Stainton so far. Victoria Alexander has been incredibly helpful, in fact I would not have offered on the property if it hadn't been for her. She identified a house that was exactly what I was looking for and arranged for me to view after a viewing I already had booked in. There have been no major issues yet and I have received a high level of good communication from the whole team.
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The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Manning Stainton is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 other award EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Manning Stainton and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
RAN Awards by year, 20192019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.
Manning Stainton and its branches won The Negotiator Awards in one year, most recently 2023.
Negotiator Awards winners in one year, the group and its branches: 2023.
Negotiator Awards by year, 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Manning Stainton a message.
Leeds has the most, with 2,834 reviews rated 4.8 out of 5, followed by Pudsey with 748.
The 13 Manning Stainton offices, by town:
Yes. In The Trusted Agent 2026 awards, Pudsey won Platinum, Oakwood won Gold and Leeds won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2018.
