Manning Stainton Moortown reviews

★★★★★ 5/5

Google

Selling a family home after more than 12 years was a significant and emotional milestone for us, and I cannot thank Jan and Ildi enough for their support throughout the entire process. From start to finish, they went above and beyond every expectation. Their professionalism, knowledge, communication, and attention to detail made what could have been a very stressful experience feel manageable and well supported. What truly sets them apart is that they are not only exceptional at what they do, but they are genuinely wonderful people. They were always available to answer questions, offer reassurance, and guide us through every stage of the sale with patience and care. I would wholeheartedly recommend Jan and Ildi to anyone looking to buy or sell a property. Thank you both for all your hard work and dedication, it was greatly appreciated.

Peter · 4 June 2026

★★★★★ 5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.

Karen · 11 April 2026

★★★★★ 5/5

Google

Adam Kemp is a wonderful person to work with. As a tenant and he has been so helpful and nothing but a pleasure to rent through. I’m so grateful Adam was in charge of our property as he made everything so easy. Thanks again Adam, we can’t fault your customer service

Matthew · 5 August 2026

★★★★★ 5/5

Google

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, spanning the last six months. Unfortunately, our tenant failed to pay rent, which led us to instruct solicitors to resolve the matter. Although the tenant has now vacated the property, they left the house in a truly appalling condition, one which was deeply distressing to deal with. Throughout this entire ordeal, our property management agent, Nicky Scales, has been nothing short of wonderful. Navigating the complexities of property law and tenant disputes can be overwhelming, but Nicky’s guidance made all the difference. She was always professional, patient, and exceptionally kind, gently leading us through every step and ensuring we felt supported and understood. Nicky’s expertise and dedication have been invaluable. She handled each challenge with remarkable composure and empathy, providing clear advice and reassurance when we needed it most. Her communication was prompt and thorough, making a daunting process far more manageable. We are truly grateful for her hard work and unwavering commitment to us. We wholeheartedly recommend Nicky Scales to anyone seeking a trustworthy and compassionate property management agent. Her professionalism and genuine care set her apart, and we feel very fortunate to have had her in our corner during such a difficult time.

Maralyn · 12 October 2025

★★★★★ 5/5

Google

Sam and the team were absolutely brilliant at helping me find a rental property last minute and I have been very impressed with the responsiveness, professionalism and high quality service from the team. Thank you Sam for helping turn a stressful situation into a much calmer one for us and for all your help and support in finding a suitable property and guiding me through the process to secure the tenancy. You’ve been wonderful and have gone above and beyond. I would not hesitate in recommending Manning Stainton lettings in Moortown.

Helen · 3 October 2025

★★★★★ 5/5

Google

We had a fantastic experience with Lily during our check-out process. She made everything incredibly smooth and stress-free, guiding us through each step with professionalism and efficiency. Her prompt communication and willingness to liaise with the landlord on our behalf were truly appreciated. Thanks to her support, the entire process was seamless, and we felt well taken care of. Highly recommend Lily for anyone looking for a reliable and helpful person at Manning stainton, Allerton avenue.

Kailash · 3 October 2025

★★★★★ 5/5

Google

Update: My experience with Manning Stainton started really positively as a tennant with a very good process leading up to starting my tennancy. During my stay, Alex has been really good at taking care of my needs during the tennancy relating to maintence amd queries.

Mohamed · 13 June 2026

★★★★★ 5/5

Google

We would like to extend our heartfelt thanks to Lily Boswell and the entire team at Manning Stainton Moortown in Leeds for the excellent service we’ve received over the past few years. Throughout our time renting the property, Lily has been incredibly helpful, professional, and responsive. She has always dealt with any issues promptly and efficiently, ensuring that everything was handled with care and attention. Her friendly and approachable manner made communication easy and reassuring, no matter the situation. It has truly been a pleasure dealing with Manning Stainton, and we’re very grateful for the support we’ve had during our tenancy. We wouldn’t hesitate to recommend your services to others. Thank you again for making our renting experience a positive one. ⭐️⭐️⭐️⭐️⭐️

Dod · 12 August 2025

★★★★★ 5/5

Google

A huge thank you to the team at Manning Stainton for helping us through the purchase of our first home. The journey had its complications, but the staff were consistently helpful, responsive, and supportive throughout. They communicated clearly between all parties involved and ensured that everything stayed on track, even when unexpected delays occurred. Thanks again to everyone at Manning Stainton but especially Gideon, Gemma and Ruchelle for playing such an important part in helping us finally get the keys to our new home!

Sana · 12 August 2025

★★★★★ 5/5

Google

We couldn't be happier with the service we received. Throughout our purchase, the team was consistently transparent, clear, and proactive in their communication, which made a real difference in what can often be a stressful process. They took regular follow-ups with both our solicitors and the sellers, keeping the chain moving and making sure nothing fell through the cracks. Any time we had a question, we got a clear and honest answer, no vague responses or being left in the dark. Their active involvement in chasing progress on both sides genuinely helped keep things on track, and we always felt informed about where things stood. Would highly recommend them to anyone buying or selling a property.

Gaurav · 2 September 2026

★★★★★ 5/5

Google

Our experience with Manning Stainton (Moortown) was great, having rented with them for almost 5 years. The moving out process was seamless as well. We had different housing managers over the period, but having Teddy for the last few years was a great ending to our renting processes - always polite in his dealings with actions taken immediately when any issue is reported. Shout out to Teddy and all the team at Moortown office.

Saheed · 3 October 2025

★★★★★ 5/5

Google

Gurpreet is an experienced and knowledgeable Letting Agent. She handles any queries about our property in a friendly and collaborative way to find a solution.

Dawn · 23 September 2026

★★★★★ 3/5

Google

The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.

Ricky · 15 April 2026

★★★★★ 5/5

Google

Teddy and the team are absolutely brilliant and have gone above and beyond in resolving any issues we came across at the early stage of living at our rental property. We have only been renting for approximately 2 and a bit months but we are very impressed with the responsiveness, professionalism and high quality service from the Teddy and the team. I would not hesitate in recommending Manning Stainton lettings in Moortown :)

Maja · 12 August 2025

★★★★★ 5/5

Google

We are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and tenants. When we speak with the tenants on the job, they always say how friendly Houseman are and easy to communicate with. It’s a shame I can’t give 6 stars! ⭐️ ⭐️ ⭐️⭐️⭐️⭐️

Arron · 11 August 2025

★★★★★ 5/5

Google

We are tenants through Manning Stainton and have had the fantastic help of Katie as our property manager. We were having problems with damp and mould so Katie arranged for a damp inspection which lead to damp-proofing work, re plastering, redecorating the whole room and a brand new wardrobe (of our choice!). Big thank you to Katie and our landlord for getting all of these improvements done.

Anna · 3 October 2025

★★★★★ 5/5

Google

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they responded immediately and sorted it. Even after we left the property, we requested an end of tenancy letter which was provided promptly. We are very thankful and wish all the very best. Thanks Emma and Raphael.

Vaibhav · 11 May 2025

★★★★★ 5/5

Google

Alice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!

Katie · 13 June 2026

★★★★★ 5/5

Google

Review of Property Management Agent: Adam Adam has been lovely over my 2 years renting with Manning Stainton. With quick responses throughout my tenancy, easy to reach and always happy to help. I don't think I've had a better estate agent contact in the last 7 years of renting. Thanks Adam!

Robyn · 22 November 2025

★★★★★ 1/5

Google

Start of tenancy: We are new tenants with Manning Stainton. We had mainly dealt with Jan during the viewings, Kimberley/John during the referencing process and Kay during the key collection. I found Jan to be very lovely and friendly during ALL our viewings with Manning Stainton. She was very accommodating and even made us laugh! Kimberley and John were really helpful, clear & prompt with their responses during the referencing process; which made made me feel at ease. Five stars! During tenancy: We have been living at the flat for almost 3 years. We have ongoing maintenance issues not sorted, they arrange irregular inspections, they initially screwed up registering our deposits and the property managers who were supposed to care for us during this time have horrific terrible communication between them so far. End of tenancy: The landlord had tried to take my whole deposit for damages in my flat when I decided to leave. Being lucky enough to have experience with the DPS system and having evidence (photos & videos) sent to the managing agent & DPS of all the repairs that had not been sorted throughout my tenancy, I had fought my case against this and had managed to get back 2/3 of my deposit. Given I had tenanted the flat for 5-6 years there were naturally some damages which I put some of my own money towards from the deposit. Overall, manning Stainton weren’t good at looking after the flat in general. Poor communication with the tenant and amongst themselves, also not efficient enough when carrying out any repairs to the flat.

Y · 3 October 2024

★★★★★ 5/5

Google

We can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!

Masoud · 3 October 2025

★★★★★ 5/5

Google

Luke at Manning Stainton Moortown went above and beyond for us when we had an issue arise recently. He kept us updated without us having to chase, best property manager we have had!!

Amy · 20 September 2025

★★★★★ 5/5

Google

From start to finish, Jan & Ildi provided exceptional care and attention, making what can often be a stressful process feel manageable and well supported. Their communication was outstanding throughout, keeping us informed every step of the way and always available to answer questions, often well outside normal working hours. When unexpected curveballs arose during our purchase, they handled every situation with professionalism, sensitivity, and expert guidance, ensuring all parties felt supported and informed. Their dedication, responsiveness, and commitment to achieving the best outcome were evident from day one. We would wholeheartedly recommend them to anyone looking for an estate agent who genuinely goes above and beyond.

Charlotte · 11 June 2026

★★★★★ 5/5

Google

I'm a current landlord and use Manning Stainton as my letting agency. Alex Richards from the agency and the whole estate agents have been fantastic in making the letting process so easy for me. I feel rest assured that my property will be kept up to date with required regulations, regular checks and updates. Alex has also been really responsive and amazing at responding to any issues with the tenants and keeping me updated. I would highly recommend them.

Chui · 12 September 2025