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Manning Stainton Wortley reviews

4.5

★★★★★ Excellent

643 reviews across 1 platform

134-136 Lower Wortley Road, Wortley LS12 4PQ

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Manning Stainton's Wortley office at 134-136 Lower Wortley Road is rated 4.5 out of 5 across 643 reviews on 1 platform, including 643 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

643

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wortley office, from every platform, shown as written. First names only.

5/5

Google

Very impressed with the service provided for our house sale, very informative and friendly team, the process is going smooth so far, we've been kept up to date frequently and we've found a buyer in record time, couldn't ask for more. Shout out to Nikki, Alex and especially to Alexandra (Alex Clayman). I would recommend them to anyone and I would certainly use their services again.

Claudiu · 25 August 2026

Agent replied · 19 August 2026

Thank you Claudiu for your recommendation - what a result to secure a buyer so quickly! We really appreciate your trust in the team and are glad the service has lived up to expectations. Thanks for saying you’d choose us again.

5/5

Google

I had a fantastic experience with this recruitment agency. Emma was absolutely fantastic, she made me feel very confident throughout the entire process. From the beginning, she was supportive, professional, and always available to answer my questions. Emma guided me every step of the way, offering helpful advice and reassurance, which really helped reduce the stress of the job search. Her communication was excellent, and she genuinely cared about helping me succeed. It was also such a lovely surprise when they sent me a good luck basket of baked treats to wish me luck after I got the job. It was such a thoughtful gesture and really shows how much they care about their candidates. I’m very grateful for her support and would highly recommend this agency to anyone looking for a professional and supportive recruitment service.

Jessica · 10 April 2026

Agent replied · 10 June 2026

What a lovely review! It's great to hear of your experience with us as a business, but Emma more specifically. Thank you for taking the time to do so. Good luck in your role!

5/5

Google

Outstanding support from Lucy at Letts Pay! We recently reached out to Letts Pay with a support issue and were lucky enough to be helped by Lucy. From the very first response, she was fast, friendly, and genuinely invested in getting things sorted for us. What really stood out was how effortlessly she handled what turned out to be a tricky problem, she was patient throughout, explained everything clearly, and made sure we actually understood what was happening rather than just rushing us through. It never felt like we were just another ticket in the queue. Lucy is a real credit to the Letts Pay team. If this is the standard of customer support they offer, we'll be customers for a long time to come. Thank you, Lucy! 🙌

Social · 15 March 2026

Agent replied · 15 July 2026

Thank you so much for your kind words. Customer support is a key focus for us

5/5

Google

We had a fantastic experience purchasing our new home with Robert Bassett. Although our purchase wasn’t the smoothest process, Robert was excellent throughout and we couldn’t fault his support. He kept us consistently updated with clear, timely, and transparent communication, always taking the time to answer our questions and keep things moving. His proactive approach really helped push our purchase through to completion. Thank you so much, Robert, we truly appreciate everything you did for us. We would highly recommend working with Robert and the team.

Alicia · 15 March 2026

Agent replied · 15 June 2026

Thank you so much for the lovely review Alicia. We’re really pleased we could support you through the purchase, even with a few bumps along the way. Rob will be delighted to hear your kind words, he always works hard to keep things moving and keep everyone informed. Congratulations on your new home and thank you for the recommendation.

5/5

Google

Good work by Leslie and the team. Got our sale over the line. The BEST thing about the team is.......They ring you back!! They don't email you, when you ask for a call back and this is not usually in my experience. They actually call you back. You ACTUALLY get to speak to a human. Well done, keep up the good work.

Emma · 20 July 2026

Agent replied · 30 July 2026

Thank you for your fantastic feedback, Emma. We're delighted we could get your sale over the line, and it's especially rewarding to know our communication made such a difference!

5/5

Google

J. R. Hoppers worked extremely hard with a professional approach and excellent communication skills. In particular Leeselle Wren and Pam Baines have been exceptional . Their persistence, professional approach and negotiating skills ensured the successful sale and completion of our former property and the purchase of our current property.We can recommend them unreservedly as excellent estate agents. Our thanks also go to the team whom worked behind the scenes producing the marketing and carrying out all the necessary admin.

Richard · 5 March 2026

Agent replied · 5 August 2026

Hi Richard, thank you so much for the review ❤️

5/5

Google

Huge thanks to Caren Reinhold for helping me secure my new position! The job search can be stressful, but Caren made the entire process seamless and kept me informed every step of the way. I couldn’t be happier with the outcome and am due to start a new position next week. I Highly recommend her services to anyone looking to make a move in the industry. You won’t be disappointed with the results !!

Oliver · 10 April 2026

Agent replied · 10 June 2026

I'm so happy to hear of your experience and how working with Caron has helped your career. We wish you all the best in your new role. Barry and the team at Collins Property Recruitment.

5/5

Google

We had a great experience with Manning Stainton, especially Alexandra, who was extremely helpful throughout the whole process. She kept us informed every step of the way, including arranging viewings, providing feedback from potential buyers and keeping us updated on offers. Alexandra was always friendly, professional and easy to deal with, and we felt that we were kept fully informed throughout. We really appreciated her communication and hard work in helping us with the sale. We would definitely recommend Manning Stainton and Alexandra to anyone looking for an estate agent.

David · 30 September 2026

5/5

Google

Amazing company! Great staff,lovely people. Always answer to Your questions. I wouldlike to say Thank You so much Lesley Alexander for help, time and the work she put in to get our dream about property come true. Definitely I recommend this company for the property search and for Your future.

Ilze · 11 September 2026

Agent replied · 16 September 2026

What a lovely review, thank you Ilze. We’re so pleased we could help make your property dream a reality. We really appreciate the recommendation!

1/5

Google

I took out a no deposit scheme with Flatfair via my property management company and I deeply regret it. I was sold on the concept of ease and straightforwardness for both landlord and tenant. If it glitters too much it's definitely NOT gold. Their service seems to work - until you actually do end up with rent arrears and damage left in your property. Despite the tenant admitting to the damage and rent arrears via the platform, Flatfair refuse to payout according to their own policy. Apparently I have to escalate the issue via alternative channels first. Flatfair - specifically Dean - having first acknowledged the situation and the mistake made on their part, have resorted to ignoring my emails completely. It has been a 6 MONTH ordeal going back and forth with them since the tenancy and agreement ended. My next step besides a formal complaint to the Property Ombudsman is to take them to court. A service that doesn't work when things go wrong simply doesn't work. They're no better than any other bad insurance company. AVOID!

Ugorji · 31 January 2026

Agent replied · 31 May 2026

Dear Ugorji, I’d like to apologise for the delay in resolving your end of tenancy case, we appreciate that this could have been resolved more efficiently Our platform provides the ability for tenants and landlords to negotiate end of tenancy charges directly so all parties can agree on the final amount owed. In this case the negotiation was successful with agreement between you and the tenants for total charges of £5,250 (with £3,500 of this being rent arrears). Having become aware that you also had rent and legal protection, we made enquiries to find out how much of the arrears your insurer had already covered and as this amount exceeded the agreed owed rent arrears on the case, you were informed that the case would progress with flatfair only for the remaining damages charge. We are aware that in fact you submitted the charges incorrectly (not including the full amount owed by the tenants, but instead submitting the amount unpaid by your insurer) and you also accepted a reduced figure through negotiation with the tenant. We also note that you submitted the charges outside the 28 day deadline from when the tenancy ended. When an insurer is involved, we treat the case the same way as it would work if a deposit was involved (in terms of the invoice amount for the tenant and therefore the amount that we’ll attempt to collect on your behalf). If a deposit was involved, this would be retained and any arrears beyond this would be picked up by the insurer. We have generously opted to give you the best possible outcome from the scenario above. We have opted to ignore the late submission of the charges and also ignore the submission error, meaning we will take collection responsibility for and send you a landlord offer for debt purchase of 5 week’s worth of rent (£2019.25) replicating the outcome if you had held a 5 week deposit. You should receive this offer by the early part of next week and if signed promptly, you should receive the amount quoted by the end of the week. If you have any further questions, please reach out to us via endoftenancy@flatfair.co.uk Best wishes, Damola Head of Customer Operations

5/5

Google

It was am amazing experience and utmost cooperation I got from Lasely and Alex . Lasely has been so kind and helpful throughout the process, I must appreciate the support I got from Lasely. Both Lasely and Alex was also really helpful and cooperative in the entire process. I would highly recommend everyone them. I can't think of taking any other services any day anymore in the future, this is how much impressed I am. Truly thankful to Lasely from the bottom of my heart to Lasely , Alex and Manning stainton Wortley for such an amazing service.

Saikat · 25 January 2026

Agent replied · 13 April 2026

Thank you Saikat, we’re thankful for your kind words and are really pleased to hear that the overall support and cooperation made such a strong impression throughout your experience. It’s great to know you felt well looked after from start to finish. Wishing you all the very best for the future.

5/5

Google

Selling our home wasn’t always the smoothest process, but throughout it all, [Alex Conroy was outstanding. As first-time sellers, we really appreciated how she kept us updated at every stage, explained things clearly, and was always available to answer questions. Her professionalism, patience, and support made a real difference and helped us get through what could have been a far more stressful experience. We’re very grateful for her help and would happily recommend her to others.

Beverly · 25 February 2026

Agent replied · 7 May 2026

Thank you for such thoughtful feedback, Beverley! Selling for the first time can come with its challenges, so it’s great to know that you felt everything was clearly explained and well supported throughout. We really appreciate your recommendation.

5/5

Google

Great experience with the Manning Stainton team who helped me form enquiry through to sale / completion. Special mention to Lesley Alexander who managed the move and was great with communication throughout. And Also Emily Hullah for helping through the onboarding stage even though she was based in a different location. would highly recommend.

Sunmade · 25 July 2026

Agent replied · 30 July 2026

Thank you Sunmade for your recommendation! It was a pleasure to support you from start to finish, and we're so pleased everything came together for a successful completion.

5/5

Google

I had a positive experience with J.R. Hoppers. From start to finish, the entire team was friendly and helpful throughout the process. Sam conducted our initial viewing, she struck a perfect balance between offering helpful ideas and perspective while also giving us the freedom to explore the property and discuss our impressions privately, which I really appreciated. As the process progressed, Leeselle and Pam were a real pleasure to work with. They were consistently approachable, responsive and quick to address any queries. Leeselle was particularly accommodating, providing access to the property for various surveys, often at short notice and requiring flexibility with her time, which I we hugely appreciated. The teams professionalism and kindness really made the experience much smoother. I would highly recommend them.

Catherine · 5 January 2026

Agent replied · 5 August 2026

This is wonderful to read Catherine, thank you so much! ❤️

5/5

Google

The letting Agent Luke was awesome and professional. On the viewing at Flat 5 Rivermill House, 55 Darnley Street, Gravesend, Kent, DA11 0PB he took me through the rooms, amenities, white goods and fittings which were in excellent condition . The Flat too was in excellent condition. The service by Luke was excellent and professional. Would recommend them

Uu · 20 June 2026

Agent replied · 26 June 2026

Hi Uu, Thank you for your kind feedback. We’re delighted to hear that Luke provided a professional and informative viewing experience, taking the time to guide you through the property and its features. It’s great to know that both the property presentation and the service you received left such a positive impression. We really appreciate your recommendation and your positive comments about the Gravesend estate agent team. Kind Regards, Balgores Gravesend

5/5

Google

Brilliant experience with Manning Stainton! Our representative was called Alex and she was fantastic! Communication great through the entire process. We are so grateful for how you handled our sale. I will tell my full experience below, in case it helps you make a decision in regard to how important the estate agent actually is when selling a property. For context I listed my apartment for sale 2 years ago with a different agent in the same area. They valued my property higher and would charge less to sell, so it appeared to be a no brainer. However communication was poor, i felt alone and didn't see much in regard to active selling and marketing. Eventually i threatened to re-list with Manning Stainton if I saw no progress by the end of the month. Incredibly the estate agent sold my property within the time frame, however the process felt disastrous, barely any communication again, i was forever chasing updates, my solicitor was frustrated, awful. The worst moment was when the estate agent came back at me after complaining telling me my solicitor was poor and not doing anything. It was at this point the estate agent realised they had been emailing the wrong solicitor! I couldn't believe it, looking back i could see they initially had the right details through the email chains, but somewhere along the process they just started sending enquires etc to some random solicitor. A huge mistake, a huge breach of my data. The sale dragged on that long that my buyer pulled out, devastated. So i unlisted from them, and re-listed with Manning Stainton. They was great from day one, it's not everyday you sell a property so i noticed instantly that Manning Stainton was much more professional, slicker and generally better. I got multiple enquiries straight away, they sent data and advised off the back of it. Alex handled everything so well, she is such an asset. Alex sold my apartment within a couple of months. The process was long, due to some apparment management company issues and ground rent 'things'. Alex and Manning Stainton communicated perfectly between me and the buyer, constantly keeping us all in the loop as to what was going on and where in the process we should be. Eventually the appartment sold. I wouldn't normally right a review with this much detail however it means so much that i feel Alex and Manning Stainton are worth the effort. I can't recommend this company enough and I can't thank Alex enough. Oh yeah, i also recieved a Christmas card from them yesterday! Class act. Thank you so much!

Matthew · 25 December 2025

Agent replied · 13 April 2026

Thanks Matthew, we truly appreciate you taking the time to share your experience. It’s reassuring to know our clear communication and commitment helped guide your sale through a challenging process, with our very best wishes for the future.

5/5

Google

I have just completed on another house sale and would like to thank the Manning Stainton Wortley team for an excellent experience. In particular I want to highlight the work of Habib who kept me informed of everything throughout and Lesley who took over towards the end to get the process to completion. Lesley went above and beyond to help get the sale finalised once again for which I am very grateful.

Mike · 25 February 2026

Agent replied · 7 May 2026

Thanks Mike for the positive feedback. Completing a sale is a big milestone, so it’s great to hear that you felt everything was kept on track with clear updates right through to the finish. All our best!

5/5

Google

Last year Ewe move sold my husbands mothers home due to her passing away. Grant was our agent. He was very professional and knowledgeable and helped us every step of the way. We were able to contact him through WhatsApp and he always promptly replied. We had a very good experience with him so asked him to sell our house when we were ready. He didn't bother us while we got ready. Again he was very professional and marketed our house beautifully. We sold almost straight away. We have now got a move date and are excited to move into our new home. I can't recommend Grant and Ewe move enough!!! We even got a Christmas card! Thankyou for all your hard work and making the selling and buying straight forward. Very happy customers, sharan and Terry Holmes

Sharan · 15 December 2025

Agent replied · 15 June 2026

Thank you so much, Sharan and Terry for sharing such a thoughtful review. Grant is really glad to have been able to support you through both sales and it means a lot that you chose to work with him again. He’s delighted the marketing and communication helped things move quickly and smoothly for you. Thank you for your trust and wishing you both all the best as you get ready for your new home.

5/5

Google

Exceptional Service from Hoppers, Huge Thanks to Leeselle and Pam! We are absolutely delighted with the service we received from Hoppers during the sale of our home. From beginning to end, Leeselle and Pam were outstanding. Their professionalism, warmth, and constant communication made the whole process smooth and stress-free. The marketing of our property was excellent, generating strong interest right away, and their advice throughout was always honest and reassuring. Leeselle and Pam kept us updated at every stage, handled all the details with real care, and went above and beyond to ensure everything ran seamlessly. Their hard work and dedication resulted in a fantastic outcome. We couldn’t recommend Hoppers, especially Leeselle and Pam, highly enough. If you want an estate agent who truly looks after you and delivers exceptional results, they are the team to choose.

Neil · 5 December 2025

Agent replied · 5 August 2026

Thank you so much Neil! I love reading these! ❤️

5/5

Google

Sold my property through Manning Stainton and Lesley was my Move Manager. Cannot fault the service. Whoever I spoke to in the office was professional and proficient. Lesley was in regular contact with me throughout the sale so I was always 100% informed as it progressed. Would highly recommend.

Chris · 19 July 2026

Agent replied · 30 July 2026

Thank you for your recommendation. Keeping you informed throughout your sale was our priority, so it's great to know that made a difference. We really appreciate your kind words Chris!

5/5

Google

I’ve had a range of experiences dealing with different recruitment agencies, but I have to say Ed Weisz was brilliant. He always picked up the phone and provided daily updates, and he was miles better than any other recruiters I’ve worked with. Caron was great as well. They both genuinely made me feel like they cared about finding me the best-fitting job.

Archi · 10 April 2026

Agent replied · 10 June 2026

So happy to hear of your experience! Thank you for taking the time to leave a review for both Ed and Caron. Wishing you all the best!

1/5

Google

Awful Company to deal with, moved out and was given £1200 additional charges which was nearly one months extra rent! They quoted costs for cleaning, gardening and damage to property which was totally unjustified.They even harassed us daily for payment which was very stressful as we were on holiday at the time! We have rented a few times before and was never treated like this. House was left clean and tidy and we could not understand the additional costs. Went to an adjudicator in the end and £500 was taken off bill. Decided to pay them as did not want to be taken to court. Very disappointed you have been warned 😞 Just had a response back below. Totally disagree with the comments made, the charges were totally not acceptable. And I find it extremely rude that they have stated that we left the property in a bad condition which it was most definitely was not. Not happy.

Sharon · 31 October 2025

Agent replied · 31 May 2026

Dear Sharon, I'm sorry to hear that you were disappointed with our service. Here at flatfair, we are committed to making sure that only fair charges are established through the negotiation process. As there was no agreement via the negotiation process between yourself and the managing agent (on the landlord's behalf), the case was sent to adjudication for a final decision. The adjudicator reviewed every charge in detail against all of the evidence provided by the parties involved whilst also applying tenancy law appropriately in order to make the final decisions. Having now reviewed the detail of the case along with the detailed and clear report provided to you by the adjudicator, I can't identify an error with the outcome. Though attempts were made to clean the property at the end of the tenancy, it's clear that the standard of cleanliness was significantly lower than at the start of the tenancy. Also, even with fair wear and tear considered, the garden wasn't returned at the level of maintenance required. I know that this was not the outcome you were looking for, but I'm absolutely confident that we've acheived our goal of a fair outcome. Best regards, Damola Head of Customer Operations

5/5

Google

I have used hoppers on Kirkby Stephen for both sales and rental. We have just completed a sale that went perfectly . It’s always a stressful time but the service from both lesseelle wren and Pam bains was excellent . The team took care of everything with the house selling in 2 days and the transaction completed with 3 month which is good going . And a happy buyer as well Big thanks Peter

Peter · 5 December 2025

Agent replied · 5 August 2026

Brilliant Peter - thank you so much for your review, it means the world to us 🤗 …

5/5

Google

We have just used Manning Stainton at Wortley for the sale of our house and can honestly say what an amazing service we have received from them and particularly from Alex Conroy she has been amazing from start to finish,made the experience so easy for us,she kept us updated on everything,I was very poorly during the process and she was there for me i even received a lovely bouquet of flowers from her to wish me get well. Would definitely use again and would also 100% recommend Manning Stainton and Alex Conroy is an asset and a credit to the company. Susan Woods

Susan · 3 October 2025

Agent replied · 11 May 2026

Thanks Susan😊 …

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Questions about Manning Stainton Wortley

How many reviews does Manning Stainton Wortley have?

Manning Stainton's Wortley office has 643 reviews across 1 platform: 643 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Manning Stainton Wortley's rating?

Manning Stainton Wortley is rated 4.5 out of 5 across all 643 reviews, and 4.5 out of 5 on Google from 643 reviews, checked 9 October 2026.

Where is Manning Stainton's Wortley office?

Manning Stainton Wortley, 134-136 Lower Wortley Road, Wortley LS12 4PQ.

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