Manning Stainton Crossgates reviews

★★★★★ 5/5

Google

I had a truly wonderful experience with Simply Let during my tenancy from January 2024 to March 2026. From day one, the whole team has been incredibly supportive, approachable, and professional. Any concerns I raised during my stay were always addressed promptly and effectively, which made my time in the property smooth and stress‑free. Their support during my move‑in was excellent, and the same level of care continued right through to my move‑out. The checkout process was clear and handled with genuine fairness. I had taken care to leave the property in good condition, and it meant a lot that both the landlord and the agency appreciated this and returned my full deposit. A big thank you to Sam, Mark, Leon, Ebony, Jacky, Gemma, Tina, Julia, and the rest of the Simply Let team for being consistently helpful, kind, and supportive throughout my tenancy. I genuinely recommend them to anyone looking for a reliable and tenant‑friendly letting agency.

Thiruvenkadam · 19 April 2026

★★★★★ 5/5

Google

I could not be happier. From start to finish, Simply Let have been fantastic. Gemma and Julia supported me throughout the entire process including viewing, referencing and move in- it’s been completely stress-free. I will be recommending them to anyone looking to rent a property as the way they do things is ‘simply’ the best. Thank you Simply Let!

Madison · 15 August 2026

★★★★★ 5/5

Google

Fantastic service from start to finish. Lesley came to take the photographs and Evie completed the floorplan, and both were an absolute pleasure to deal with. They arrived exactly on time and were extremely professional, courteous and friendly throughout. Both were clearly very knowledgeable and took real care and attention with what they were doing, while also making the whole process feel relaxed and easy. Lesley was meticulous with the photographs, taking the time to make sure everything was presented at its best, and Evie was equally thorough and professional when completing the floorplan. It’s refreshing to receive such genuinely friendly, professional service. They are both a real credit to the company and I wouldn’t hesitate to recommend them. Thank you, Lesley and Evie ⭐️⭐️⭐️⭐️⭐️

Norma · 5 October 2026

★★★★★ 5/5

Google

Dear team, Big thanks to Manning Stainton for helping with my sale (sold with 2 offers received in just 7 days!) - would like to recognise Danielle who has been very responsive, very thoughtful and helped me with the whole process. Also Lesley was very personable for the valuation and she was clear about price and costs up front, and the longer opening times were useful. Warm regards, Mark

Marcus · 14 February 2026

★★★★★ 5/5

Google

My husband used the Crossgates branch initially to sell his home and following the amazing service we had it was a no brainer to use them to sell my property the whole team have been amazing and can’t thank them enough. Special shout out to Jacob who was brilliant with us both he was professional yet personable and made the start of both processes so easy he was beyond helpful with advice and support. We hopefully won’t need to sell a house again for a while but wouldn’t hesitate to go through manning Stainton again.

Rachel · 16 October 2025

★★★★★ 5/5

Google

We had a great experience with Danielle Murray at Manning Stainton Cross Gates. Danielle was professional, proactive and always quick to respond to our questions. During a complex chain, she kept us updated and worked hard to keep communication flowing between all parties. Her support and reassurance throughout the process made a real difference to us. Thank you for all your help, Danielle.

K · 7 March 2026

★★★★★ 1/5

Google

I left a comment a year ago that appears not to be here now and left a one star. Jacky and her team harassed me and my daughter to the core. We went to court on a section 21 and we won, then to be told by Jacky basically your rents now up by £320 per month we struggled but paid it in the end to be able to move on. Jacky is not sweetness and light if all goes wrong for you, we were there for 11 years and not missed a payment before hand. Then went and took £55 off us for cleaning but the cleaners went in a few days after we left. I was confused. Listen its all ok as long as Jacky wants it to be.

Donna · 19 September 2025

★★★★★ 5/5

Google

We have viewed several properties with Manning Stainton the Crossgates branch and I can say they provide the best customer service so far compared to other property agencies. I want to give a big thank you to Danielle, the lady who works in the office. Always polite, friendly and approachable when dealing with the sales. She's patient, quick to respond and would always update us with the sale. Would highly recommend using Manning Stainton to buy or to sell. Thank you for your pleasant service!

Eva · 7 September 2025

★★★★★ 5/5

Google

I am a new tenant with Simply Let, Gemma has been so helpful and walked me through the whole process, always on hand to answer any queries. Everyone has been so friendly and professional. Would 100% recommend and look forward to many years with them.

Sally · 19 June 2026

★★★★★ 5/5

Google

Myself and my husband would like to thank Danielle for making the sale of our house move very quickly and smoothly. We did not have to do anything because Danielle sorted everything out for us. Now we are happy in our new home stress free. Thank you again Danielle and Manning Stainton for making this happen for us. Julie and Gary

Julie · 14 February 2026

★★★★★ 5/5

Google

Danielle was incredibly helpful throughout my first-time home buying journey. She went above and beyond to answer every question or issue I had, guided me through the process, and made everything feel easy and stress-free. I’m so grateful for her support and highly recommend her at Manning Stainton Crossgates. Thank you again Danielle and for the lovely gift bag of goodies! :)

Anjuma · 16 December 2025

★★★★★ 1/5

Google

I have had to complain about some of there tennants about noise they are making constantly the company have been unhelpful and quite abrupt and rude in there replying,they are obviously going to do nothing about it plus there tennants had a leak which came into our property,this company sent some one round eventually,they ran the water and said every thing is fine, totally ignoring all the water stains on our ceilings so they were called back because it got worse,we had to get the freeholder involved and the landlord of the property involved because they were taking so long to fixe a simple problem and still they took there time to fix it,with no apologies,no attempt to to say sorry or try and pay for damages,i can say they can not be trusted, not sure what they actually do for there money they take off people and I have e,mails that have been sent back and forth aswell and now they lied to there tenants saying we were saying they were playing loud music at 2am and banging around when I never said anything like that,they nearly made our situation much worse must by lying ,what i actually had said was there water pump was going none stop during the day and at 2am it was going none stop and woke me up,so I said theyneed to get some one to fix it,thank god the neighbours had reported it all ready, i dont know why they lied

David · 22 July 2026

★★★★★ 1/5

Google

Very unhelpful,even when we had a leak and lots of noise and anti social noise nuisance.No help at all and do not care.answer very rudely back and never sort anything.We had to let our freeholder know about issues as they were not sorting anything.we had to wait for the leak to be worse for awhile before it was sorted and only due to my other half knowing the problem but yet the soo called plumber they haf did not sort it or know or want to do anything that they used.it wrecked our insides and they did not care at all.Just like the temants that cause on purpose stuff and I am surprised our ceiling hasn't come down yet.it is more than just normal stuff and they just don't sort out anything.The hard floor in a flat and loads of time of the day problems .they just reply with no care or rudeness instead of doing they're job even from the start.poor company they're false promises of they're fake caring and listening.

Karen · 19 July 2026

★★★★★ 5/5

Google

I would like to say a huge **“Thank you”** to the viewing host, Dave Carlisle. Dave provided an excellent service when I viewed the property that I have now purchased. He was friendly, patient, supportive, and kind, and made the whole experience so much more pleasant. I really appreciated his professionalism and helpful attitude. Thank you, Dave, for all your help and for making such a positive difference!

Coach · 14 September 2026

★★★★★ 5/5

Google

Jacky and the team went above and beyond to get us in to our property, far more than any other letting agent would have done. Such a friendly, caring team. Thank you so much!

Hannah · 19 May 2026

★★★★★ 5/5

Google

We have just sold a house through the Crossgates branch. Danielle Murray kept us informed all the way through and was always happy to answer any questions we had no matter how trivial they seemed. It made a stressful time easier.

Sue · 14 March 2026

★★★★★ 5/5

Google

I want to thank Natalie at Manning Stainton Crossgates for continously been in contact, answering emails, queries and chasing others up on numerous occasions. I have dealt with Manning for the sale of my property and the purchase of another and I could always get hold of someone to help me. Their knowledge and understanding is great. Thank you so much!

Hayley · 7 September 2025

★★★★★ 5/5

Google

Once again Manning Stainton have been outstanding, Natalie Adkin has been extremely helpful & pro active which supports the wider team plus installs confidence into both buyers & sellers. Highly recommended.

Sue · 19 May 2026

★★★★★ 5/5

Google

We have recently sold through Manning Staintons Crossgates and have to say we are more than happy to recomend the team. From the start meeting Lesley who made the choice of choosing our estate agent easy as she was knowledgeable personable and straight talking with no pressure to sign up. Lesley was the reason Manning Stainton were given the sale of our home. During the process we had dealings with the rest of the team who did not let us down. A big thank you to Dale Tyler Natalie Nicol Isabel Ian and Sam. Having the right estate agent matters that's why we would highly recomend Manning Staintons thanks again. Michael and Sandra

Michael · 2 October 2024

★★★★★ 5/5

Google

Special thanks to Joanne, the Move Manager for seeing us through to completion with diligence and excellent communication. Also to lovely Lesley, who came to take the photos when there happened to be work going on in the street, and revisited another day to do the external shots rather than make do with an angle that excluded the workmen! All the staff I encountered seemed enthusiastic, helpful and motivated. The main reason I chose Manning Stainton is because they are open every day. They conducted all the viewings. Some were outside their advertised office hours, so they are clearly flexible to meet their customers’ needs.

Sue · 7 September 2024

★★★★★ 1/5

Google

Absolutely awfull!!! Never go near this agency if you can help it you will be mentally better off and financially too We moved into this property in August of 2025 all was well for a couple of months until mould started too appear in every room we contacted jacky and simply let about this and they said it was our fault that we brought it in but did try and help a little with leaflet and the owner of the property did come round and clean it which at the time we did appreciate But then it kept coming back and simply let got more and more un interested they kept saying it was our fault and too keep cleaning it we have a 11 month old baby and it was ruining all our stuff and making us sick We kept asking simply let to do a mould survey and kept pressing the issue as finally they gave in and got one in they informed us it was an issue with the flat not us and all of a sudden communication went silent no email message nothing got too the middle of January and we had enough so we had no choice but too move out We then moved out and jacky and simply let always seem too win no matter what as they charged us 400£ too clean the mould that was everywhere and a FLAT ISSUE!!!! They became rude and unhelpful i would never recommend anyone rent with simply let your better off anywhere else

Jack · 19 February 2026

★★★★★ 5/5

Google

I have been renting through Simply Let since 2019. They are a wonderful team of people, Friendly and approachable and action any maintenance or problems that arise very very quickly, I have always had a same day service when it has come to appointments being made for things needing to be done. I find all of the team to be very astute and I am always Able to get hold of somebody. Jacky Runs the business phenomenally well I wouldn’t hesitate to recommend for anybody to use them either to rent their property through them out to tenants or to become a tenant of theirs. I am delighted with their service and wouldn’t hesitate to use them in the future.

Business · 19 February 2026

★★★★★ 5/5

Google

A big thank you to Danielle and Sam who have helped us sell our apartment recently. Danielle and Sam have both been amazing with communication, both via email and telephone and kept us up to date with proceedings from all angles . We can’t thank you both enough Sam Coleman

Samantha · 7 September 2025

★★★★★ 5/5

Google

Natalie was Very helpful and prompt with replying to calls. And made the process very easy with dealing. I would definitely recommend to use manning for dealing.

Mohammed · 14 March 2026