Every review we hold for the Crossgates office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m currently a tenant with SimplyLet and they made the whole moving-in process really easy. They worked around my schedule, kept all their appointments, and were genuinely friendly and helpful throughout. Everything felt straightforward and well organised, which made a stressful process much smoother. Would definitely recommend.
Connor · 19 February 2026
Agent replied · 19 August 2026
Hi Connor, it was great to move you in on Halloween, & Gemma & Tina thank you for being such a good sport dressing up that day for a fun photo. I am glad that you are enjoying your Wareham home & finding us helpful & straightforward so thankyou for writing this review. JACKY
★★★★★ 5/5
GooglePlease can you pass our thanks onto Karl who has been showing people around our home. We have been extremely impressed with his professionalism and the way he has researched our house details prior to the viewing enabling him to have all the answers to questions by potential buyers. He is an absolute credit to your company and he deserves some praise for his work.
HS · 7 September 2025
Agent replied · 14 April 2026
Thanks guys, reviews like this mean a lot to Karl and the rest of the team! Glad he could help and all the best👍 …
★★★★★ 5/5
GoogleWe had a great experience purchasing our first home with Manning Stainton! Danielle supported us at every step; she is always quick to reply, kind and helpful.
Antonia · 14 July 2026
Agent replied · 29 July 2026
Congratulations once again Antonia, on buying your first home! We're so pleased you had a great experience with your purchase, and it's wonderful to hear you felt supported from beginning to end. We hope you're enjoying your new home.
★★★★★ 5/5
GoogleAs a Tenant with Simply Let for 7 years now I have been extremely happy with their service. During some personal problems early on in my tenancy Jackie went out of her way to really help. Which she did. All maintenance enquiries dealt with promptly and efficiently and a fabulous team of really helpful, lovely people. Could not praise Simply Let highly enough.
Hayley · 19 August 2023
Agent replied · 19 August 2026
Thank you for such a lovely review, we do like to think that tenants can come to us with all personal problems so we can try and help where we can, or point them in the right direction. Thank you for caring for your home so wonderfully and keeping us amused with your humorous emails
★★★★★ 5/5
GoogleSelling our house would have been a lot more stressful if we didn't have the wonderful service from the people at Manning Stainton. Danielle Murray and Natalie Adkin have been brilliant at keeping us up to date on offers, viewings and feedback. Alison has been so patient attending the high volume of viewings, and really understood the stand out selling points of our house.
All of this has been done with a friendly smile and nothing was ever too much to ask. We would definitely use them again, and recommend to anyone buying or selling their home.PositiveResponsiveness, Quality, Professionalism
Vicki · 25 October 2021
Agent replied · 6 February 2024
Lovely comments about the wonderful service you received from Danielle and Natalie
★★★★★ 5/5
GoogleI received a first class service from the team at Manning Stainton. I was kept informed every step of the way. I want to thank Kay Berry, Move Manager at Manning Stainton who was very supportive, friendly and informative throughout the whole process. I also want to thank Natalie, our Sales negotiator and Danielle and Lisa who were friendly voices on the other end of the phone when any queries arose. I would definitely recommend Manning Stainton Estate Agents to anyone buying or selling a property.
Gail · 3 October 2021
Agent replied · 6 February 2024
Thanks Gail for your comments on Kay, Danielle and Lisa
★★★★★ 5/5
GoogleWas well worth the investment rather than the cheaper online alternatives. Our house was sold within a week of going on the market. In particular their customer service was excellent throughout the moving process, a special mention to Kay Berry our moving manager, she always kept us up to date and chased and pushed the solicitors on all sides to get things done as quick as possible. She was fantastic at keeping me calm when things got frustrating! Kay alone was worth the extra money over some competitors.
Leo · 3 October 2021
Agent replied · 6 February 2024
Thanks Leo, Great to hear about your experience with Kay
★★★★★ 5/5
GoogleSuch a professional Estate Agent in all aspects. My house purchase has taken nearly 7 months and at times very frustrating and disheartening, but the ladies at Mannings have kept me informed of progress every step of the way and my Move Manager Kay Berry is one of a kind. She has gone above and beyond to keep me updated as well as giving extremely valuable advice and assistance to ensure all parties involved are happy......would highly recommend, thanks again. Fiona Summers
Fiona · 3 October 2021
Agent replied · 6 February 2024
Thanks for taking the time to leave a lovely review Fiona!
★★★★★ 5/5
GoogleA massive Thank you to Lesley , Danielle and Tyler for helping me sell my property.
Really friendly and professional from the start .
Lesley came out to take the photos of the house , they were brilliant and made it look amazing .
Tyler helped to book the viewings which took the stress away from me . Texting over and e mailing details .
Danielle secured the sale 2 days after the first viewing !
Very Professional and great advice .
What an a brilliant team at Crossgates .
I would definitely recommend anyone thinking of selling their property to use Manning Stainton.
Thank you once again , a stress free and perfect experience !
Stuart · 3 October 2021
Agent replied · 6 February 2024
Great to hear, thanks Stuart
★★★★★ 5/5
GoogleKay Berry, Moving Manager at Crossgates has changed my thinking of Manning Stainton. From being adamant that I would never use Manning to sell my property, I went elsewhere but thankfully met Kay through the purchase of our forever home. Kay is thoroughly professional whilst also being a warm & friendly person, she has been my go to person throughout these long 7 months & being honest if it wasn't for her I think I would have given up long since but she kept me going and got us there.
I would recommend Mannings for Kay alone. There are not enough words for me to use to be able to thank her
Sandra · 3 October 2021
Agent replied · 6 February 2024
Thanks Sandra, glad to hear Kay's great work has helped change your mind on us!
★★★★★ 5/5
GoogleSold my house through Manning within the manic stamp duty period, can't speak highly enough of the team effort at the Crossgates branch to keep me updated and keep things ticking along. I was passed to Kay Berry who managed the move once offers were accepted, Kay was absolutely fantastic, updates were clear and regular and you felt she was in control of all the minor details, I couldn't recommend her enough. You could tell Kay was passionate about what she does and it left you with the confidence you were in good hands, thanks manning and thank you kay for helping us through a really stressful period.
Riccardo · 3 October 2021
Agent replied · 6 February 2024
Great to hear about your experience with Kay and our Crossgates team
★★★★★ 5/5
GoogleI dealt with Kay Berry at the Crossgates branch who helped co-ordinate the move.
Kay was fantastic from the start, she called me once the chain was complete to introduce herself, fully explain the process and answer any questions, she acknowledged that I work shifts and worked around this eg by not calling during the day time when I was working nights!
I know Kay was in touch with everyone in the chain regularly, no questions I asked were silly and her responses were always prompt and professional but so friendly.
Move day was made so much less stressful by Kay's hard work and I really felt supported through the entire process.
Rebecca · 3 October 2021
Agent replied · 6 February 2024
Thanks Rebecca, great to hear about your experience with Kay!
★★★★★ 5/5
GoogleSelling our house would have been a lot more stressful if we didn't have the wonderful service from the people at Manning Stainton. Danielle Murray and Natalie Adkin have been brilliant at keeping us up to date on offers, viewings and feedback. Alison has been so patient attending the high volume of viewings, and really understood the stand out selling points of our house.
All of this has been done with a friendly smile and nothing was ever too much to ask. We would definitely use them again, and recommend to anyone buying or selling their home.
Vicki · 3 October 2021
Agent replied · 14 April 2026
Lovely comments about the wonderful service you received from Danielle and Natalie
★★★★★ 5/5
GoogleCannot fault simply let since me and my partner have been renting they have been so helpful throughout from start to finish
Jamie · 5 August 2026
Agent replied · 19 August 2026
Jamie thankyou for this review. I know you have had some flat repairs & neighbour issues over the past few months & your clear & friendly communication with us to help resolve these is appreciated. Talking helps the world go around ! Jacky Owner
★★★★★ 5/5
GoogleReally happy with the service we received with Manning Stainton. After organising our viewing with another staff member we dealt with Danielle Murray, who could not of been more helpful when it came to making and dealing with our offer. Danielle is so friendly and made sure to keep us up to date as soon as she heard anything. Thankyou so much for all of your help in the process Danielle.
Natalie · 7 September 2022
Agent replied · 7 September 2026
Great to hear about your experience with Danielle and our Crossgates team
★★★★★ 5/5
GoogleLovely people and they was helpful to find us a new home and they are friendly and could ask them everything and they was happy to help
Kelly · 19 June 2026
Agent replied · 19 August 2026
Kelly, thankyou for this review about my friendly, helpful team. We hope you are enjoying your new home! Jacky
★★★★★ 5/5
GoogleManning Stainton have gone above the call of duty for us during the sales process. We have purchased a house through them, however, the chain had issues and Reena, a Move Manager for the company stepped in and managed the issues and every stage of the process (and bump in the road).
She's a fabulous asset to your company, a lovely caring individual, who took the bull by the horns and sorted the issues down the chain. I suspect without her help, we would have been waiting longer or even worse the chain would have collapsed.
Thank you Reena for all your hard work, Clarissa and I are eternally grateful. x
Jacob · 6 February 2021
Agent replied · 6 February 2024
Thanks for taking the time to leave this lovely review Jacob, great to hear your comments
★★★★★ 5/5
GoogleWe have recently sold out property through Manning Stainton. Danielle has been fantastic throughout the process to date, always on hand to take our calls whenever we have had a question and responds extremely efficiently whenever not available. She has always kept us up to speed on progress when speaking to prospective vendors, and made the process much less stressful than it could have otherwise been so far!
Jack · 3 October 2022
Agent replied · 6 February 2024
Thanks Jack, great to hear!
★★★★★ 5/5
GoogleI recently used the Crossgates branch to help sell a property. From the start they dealt with all stages of putting the property on the market through to the viewings and finalising the sale. I spoke to Danielle a couple of times when I visited the Crossgates office and also on the phone. I found Danielle to be very helpful and dealt with my queries very promptly. She was quick to inform me of any potential viewings and I was kept up to date by text and through the tracker app, which was very useful and great to have all information in one place and easy to access. My experience from the Crossgates branch has been very positive. Thanks for handling all the viewings.
Brian · 3 October 2020
Agent replied · 6 February 2024
Thanks for your feedback Brian, great to hear your experience with our Crossgates team was very positive
★★★★★ 5/5
GoogleManning Stainton have gone above the call of duty for us during the sales process. We have purchased a house through them, however, the chain had issues and Reena, a Move Manager for the company stepped in and managed the issues and every stage of the process (and bump in the road).
She's a fabulous asset to your company, a lovely caring individual, who took the bull by the horns and sorted the issues down the chain. I suspect without her help, we would have been waiting longer or even worse the chain would have collapsed.
Thank you Reena for all your hard work, Clarissa and I are eternally grateful. x
Jacob · 3 October 2020
Agent replied · 23 May 2026
Thanks for taking the time to leave this lovely review Jacob, great to hear your comments
★★★★★ 5/5
GoogleThis is one of the best agents to be with. Very honest, easy to deal with. Anything goes wrong Poppy sorts it out . Very happy with their care.
Jim · 19 May 2026
Agent replied · 19 August 2026
Thanks Jim we do care and take pride in everything we do and we really appreciate your comments.
★★★★★ 5/5
GoogleFar and away the best letting agent I've ever dealt with. Straightforward systems, great communication, warm and personal approach. Thank you to Leon and Nikita and the team for making moving into a new place totally stress-free!
Claire · 19 August 2024
Agent replied · 19 August 2026
Claire, thanks for this review. It is lovely to hear you had a communicative, stress free move in! Well done again Team Simply!
★★★★★ 5/5
GoogleAn excellent service received from the team at Manning Stainton during the sale of our property. They were professional and helpful throughout our whole experience. A special mention to Kay Berry who supported us through the latter part of our purchase. Kay was always patient with us, persistent and thoughtful throughout her interactions. Emma and team in the office were always super professional and knowledgeable when we needed them. Highly recommend.
Sam · 3 October 2021
Agent replied · 6 February 2024
Great to hear your feedback Sam
★★★★★ 5/5
GoogleA property had just come on the market and that day at 7 Ash tree gardens, Ian managed to get me a viewing a showed me round. Ian was nice to talk to about the property and answered any questions I had.
Jake · 14 April 2024
Agent replied · 24 October 2024
That's great Jake, thanks!
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