Trusted Agent profile · West Yorkshire and Leeds
Verified
★★★★★
6,809 reviews across 13 offices and 3 platforms
Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,809 reviews on three platforms, rated 4.8 out of 5 overall.
4,389
Reviews on Google
All 13 offices
1
Reviews on Yell
All 13 offices
2,419
Reviews on Trustpilot
All 13 offices
Manning Stainton's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotManning Stainton did a terrific job of…
Manning Stainton did a terrific job of selling our house for us.They know what there talking about with good knowledge of the local area.Bel made the experience stress free.Answering all our questions and keeping us updated with how the sale was going.Wouldn’t hesitate in recommending the team.
Thank you for your review. It is great to see you have been so happy with our service.
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Debbie as a buyer, and I couldn't be happier with the experience. From start to finish, Debbie was proactive in communicating updates and ensuring that everything went smoothly. Outstanding customer service!
Thank you for the lovely review hope you are happy in the new home Debbie :)
5/5
TrustpilotVery pleasant staff and we were always…
Very pleasant staff and we were always kept informed of the sale progress Thank you to everyone for your help and will always recommend you to friends and relatives
Hi Robert, thanks so much for the 5* review. Glad we have got this completed for you and thanks for recommending us in future!
5/5
TrustpilotBrilliant Service
We dealt with Emma Campion at Manning whilst in the process of selling our house, she was extremely professional and very on the ball, we got plenty of updates during the process and it has all run very smoothly. Our house sold in a few weeks which is amazing!
Lovely to see your property sell in such a timely fashion! And just as lovely to see the great feedback for our Emma!
4/5
TrustpilotEstate agents at Morley Leeds were…
Estate agents at Morley Leeds were quite helpful.
Hi Malar, thanks for the positive review.
5/5
TrustpilotI used Mannings at Pudsey and they were…
I used Mannings at Pudsey and they were very professional at all times, keeping me fully informed of the progress of the sale on a weekly basis. Debbie was my main point of contact and was very helpful.
Thank you for taking the time to leave a review Lee much appreciated Debbie
5/5
TrustpilotVery friendly and helpful
Very happy with all the staff - very friendly and helpful.
Thank you for your feedback Audrey. Myself and the Oakwood team wish you all the best in your new home. Regards, Helen
5/5
TrustpilotResponsive and helpful team
The whole team was very helpful and responsive. They found me a buyer quickly and worked hard to keep the sale moving, always returning my calls or emails.
Thank you for your lovely feedback Louise, It is very much appreciated. Kind regards, Helen
5/5
TrustpilotGreat sevice during the sales and…
Great sevice during the sales and completion of the property
Dear Ben Thank you for taking the time to leave a review. We hope you're very happy in your new apartment. Kind regards Amy and The Headingley Team
4/5
GoogleJan and Ildi were very professional from start to finish. Ildi communicated well and kept us informed and updated regularly. She was calm and committed throughout lengthy negotiations and extremely patient and kind. Would recommend.
5/5
GoogleIldi and Jan have been an absolute pleasure to deal with. After our previous purchase fell through, we had lost faith in estate agents a bit, but Ildi in particular really went out of her way to get us additional information about our new house up front which helped make the purchase much faster and smoother than usual. We are so excited to move into our new home, thank you!
5/5
GoogleHighly recommended! We have sold two properties through F&C Rutland in the last 6 years, most recently in spring 2024. On both occasions their service was impressive. F&C know the market, are well connected, and are energetically proactive. As a result, there are fewer viewings by time-wasters, more viewings by genuine potential buyers, and the reassuring knowledge that you'll achieve a sale at the the property's full value. They're the best!
5/5
TrustpilotAmazing service from Debbie
My whole move in process has been easy and no stress. Debbie has been so helpful and all queries have been answered.
Hi Samantha, thanks for the fantastic review and all the best in your new home!
4/5
TrustpilotKarly gave us regular updates regarding…
Karly gave us regular updates regarding the movement of our onward chain. She was very approachable and responsive to any questions
Thank you Esme. Kind regards, Helen
5/5
TrustpilotWe really appreciated the weekly…
We really appreciated the weekly telephone calls for updates. Annabel was very helpful, professional and easy to talk to. Thank you for assisting with the sale of our house and making this stressful time more manageable. Mark and Scarlett.
Thank you for your review guys. Annabel will be really pleased.
5/5
TrustpilotExcellent service!
When buying my house Alex Conroy was very helpful at every step of the journey and consistently gave me updates of progress. I am very thankful for her help and support during the process!
Thank you for the lovely review Katie, we are so pleased you had a good experience with Alex. We hope you will be very happy in your new home. Best wishes all at Manning Stainton, Wortley
5/5
TrustpilotAn exceptional service
We have just purchased a house through Manning Stainton Morley and had a brilliant experience. Our main contact was through Chloe-Paige and she really did an exceptional job- we were kept up to date all through the process and was such a friendly and helpful person that kept us at ease throughout the whole process. This is in stark contrast to other estate agents we've dealt with and she really made all the difference.
Hi John, thank you for taking the time to recognise Chloe and the great experience you've had with us. We really appreciate the feedback. All the best with your new home.
1/5
TrustpilotDon’t use!!
Don’t use!!! The whole old tenant new tenancy has been a fiasco! Poached my old tenants then had audocity to ask me for a reference! No inventory given to me, tenant having to email me (as advised of your staff).Surprisingly I was never asked to write a review like all other clients! This below is just a snippet of the stress I have endured despite informing the staff I am currently on maternity leave thus was stressed about no tenant/mortgage cost at all time high- someone replied to me on all below issues clearly clueless as to real world as zero compassion nor understood any of my complaint so sends another email saying ‘been confusion’ embarrassing, as incompetent as his staff, makes sense now. I have used these beeps for the past 6 years for one of my rentals. I have to say I am never remembered.I have had nothing but issues, undue stress and incompetence and constant emails, phone calls.Firstly my tenants were encouraged to move despite already being in a tenancy with beeps until July! Then the audocity to chase me for a reference from my tenants poached! For my tenants for a new property with yourselves. Tenant was suppose to still be in situ until July! I wondered why they were not persuaded to stay in my property- so you can make another fee of course??I explained to one of clueless staff, I urgently needed new tenants as I am on maternity leave/ will struggle to pay the mortgage.Your agents asked tenants to take pictures- save them a job! Then a mixture of years old pictures and up to date ones were on the ad online which looked terrible. I found a tenant as bizarrely they were in desperate need of somewhere, sent their gran to view apparently so not sure fully happy with the house, never encouraged to view themselves, however I was told they viewed- lie number 6 from beep beeps The thing that disgusted me more than anything was a viewing taking place without my say so, it was arranged through the tenants then I was asked if they can go ahead? I was lost as to when they were shown in my house, was told tenants agreed!Next- find out from current tenants that the agents failed to show up for this viewing so kindly one of my tenant showed them around- they informed in a rush and can move in 2 weeks. My tenant then left and demanded 2 weeks rent as they had paid me a full month and because of the viewing they did had all the info! So I asked for beep beep beeps expert opinion should I refund 2 weeks rent, simply up to me was the response.Constant emails from new tenant saying beepers have told me to tell you this and that and this and that- why can they not be properly informed of how to complete an inventory and sign it I will never know, I have with all the time & stress, going back and forth between old and new tenants felt like an estate agent myself.Still awaiting the tenants deposit into the deposit scheme, a month after their move in date, I hope your interest rate is high as holding this volume of money for that length of time on all tenancies is big money and a disgrace! Beeper high beep beep assures takes a few days! Yet took over a month! And only when I chased otherwise still be waiting. The tenants were given keys to my property days before the official move date which then invalidated my new landlords insurance policy.I hope nobody will endure just a fiasco especially when on maternity leave and let your staff know what maternity pay is in the UK and that not everyone is even on contract work and gets maternity pay so having no tenants puts them under so much financial strain,’the team’ give no hoots about this! Use a real estate agency where you don’t have to do their job for them! One who can read emails and understand!
Dear Kirsty, We are sorry to read the review you have posted. I can assure you we care very much about our customers and are sorry to hear you are still so dissatsifed. As we have said in separate correspondance as a tenant find or let only client there are only certain things we control and we have tried to answer everything you have asked in detail. There are also a number of inaccuracies still within your review which aren't particularly fair. For example if you choose to let your tenant leave the property early given we aren't managing the tenancy thats not up to us. We would be more than happy to help you manage things better and would recommend that in future you consider using a fully managed service with us or another agent to avoid the confusion that seems to have arisen. Best wishesThe Team at Manning Stainton
5/5
TrustpilotHighly recommend
Highly pleased with how smooth and easy it was to start renting via manning stainton south Leeds lettings. Isabelle Smith was friendly, efficient and answered any questions I had. Would highly recommend using manning stainton.
Hi Katy, thanks for the fantastic review. Glad you had such a good service from Izzy and the team.
5/5
TrustpilotFriendly and professional
I had instructed Manning Stainton to sell my late mother's house.From start to completion, they were friendly and professional. There were a few hiccups in the process (isn't there always) and they were always quick to let me know what was happening and how to resolve it.There was one occasion which was particularly complicated, Charlotte phoned me direct and we were able to sort the issue out.
Dear David, thank you for taking the time to leave a review. We really appreciate it. Kind regards Amy and The Headingley Team.
5/5
TrustpilotAmazing great service good friendly…
Amazing great service good friendly workers
Thank you for your review Sonia.
5/5
TrustpilotGreat to deal with on the ball with…
Great to deal with on the ball with updates,easy to contact well done all staff involved
Hi Glen,Thank you for choosing us to use us. You and your father were a pleasure to deal with.All the bestDan
5/5
GoogleMPL Interiors helped me out of a tight spot and the team went above and beyond in supporting a set of shop in shop, highly recommended!
5/5
TrustpilotFirst time buyer
Kept me well informed through the house buying process .
Hi Jamie,Thank you for taking the time to leave us this 5* review.Thank youDan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Manning Stainton is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 other award EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Manning Stainton and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
RAN Awards by year, 20192019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.
Manning Stainton and its branches won The Negotiator Awards in one year, most recently 2023.
Negotiator Awards winners in one year, the group and its branches: 2023.
Negotiator Awards by year, 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Manning Stainton a message.
Leeds has the most, with 2,834 reviews rated 4.8 out of 5, followed by Pudsey with 748.
The 13 Manning Stainton offices, by town:
Yes. In The Trusted Agent 2026 awards, Pudsey won Platinum, Oakwood won Gold and Leeds won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2018.
