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Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more

4.4

★★★★★ Great

1,333 reviews across 14 offices and 4 platforms

lovelle.co.uk

Lovelle has 14 offices, in Grimsby (two offices), Gainsborough, Lincoln, Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,333 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.3 / 5

1,125

Reviews on Google

All 14 offices

Facebook logo

4.9 / 5

27

Reviews on Facebook

All 14 offices

View Agents logo

5.0 / 5

13

Reviews on View Agents

All 14 offices

Direct reviews logo

4.9 / 5

168

Reviews on Direct reviews

All 14 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Lovelle's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every Lovelle office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing full stop!

Rebecca · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thanks Rebecca!

4/5

Google

Brilliant estate agents

Freaky · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for taking the time to leave a great review! Lovelle Bacons

5/5

Google

It's really good to know that you can visit their website for rental or sales of houses, flats and bungalow.

Josephine · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for taking the time to review our website. We hope you found what you was looking for. Lovelle Bacons

5/5

Google

Lovely staff, very helpful and friendly! Highly recommended! 5 stars for being professionally! 🌟🌟🌟🌟🌟 🙌Thank you everyone! …

Elena · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for such great feedback. Lovelle Bacons

3/5

Google

They were late to show us the property. We have met with someone who was supposed to look at it after us. Not much guidance given.

Vitaura · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Good afternoon, We are sorry to hear about this, we always try to turn up on time and manage our diaries to try and actually turn up early. From time to time due to no fault of our own we can run a few minutes over. We apologise that we kept you waiting and hopefully this doesn't happen again. Kind Regards, Lewis Director

5/5

Google

Lewis and his team have just helped me sell my farthers house within three weeks what an outcome professional service all the way through cant thank them enough and would recomend them to anyone wanting to sell/buy/rent a property. Cheers all .steve brewitt.

Steve · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Good evening Steve, thank you for taking the time to write such wonderful feedback, it really is appreciated. Your comments will be passed through to the team. Lovelle Bacons

5/5

Google

I rented from Lovelle for over 5 year and can't fault them . I only moved out as I got offered a council house and lovells help me out with everything . Grimsby lovelle is good and would defo rent again.

Robert · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thanks for the review Robert. Lewis Director

5/5

Google

Dealt with James and he was absolutely brilliant, sold my house in 4 weeks and also got me the house of my dreams. Could not ask for better service. Highly recommend using them.

Kay · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Thank you for taking the time to leave a review. Lewis Director

1/5

Google

horrendous is the only word I can use to describe my experience with this estate agents. From day one, the woman who I believe to be the manger was patronising towards me and my mum. This was my first time moving out with my boyfriend and his friend. She didn’t want us to move into the property, because there would be three young people living in the house. However, we’d already met the landlord and he was more than happy to have us rent out one of his properties. Day one of moving out, they gave us the wrong key and insisted they’d given us the right one and it was just that we wasn’t turning the key properly. We reported several problems with the house such as bad damp and mould and they never reported this to the landlord. They messed us about on three occasions saying that someone was going to come view the condition of the property, three different occasions and no one showed and resulted in a loss of money due to taking time off work eating for someone to show. We would t have minded but no one ever contacted us letting us know no one was going to show. Finally on the 4th occasion, someone showed and was really impressed with the condition of the house, just couldn’t believe the damp and mould hadn’t yet been looked at so he took pictures and said he’ll report it and we should hear from someone soon. We rang occasionally hoping for answers but months passed and still the problem wasn’t resolved. We were paying for a house/ a service, we were upholding our end of the tenancy agreement yet the estate agents were getting away with not upholding there’s. Eventually, we’d had enough so we rang the estate agents asking if there’s any chance we could leave the one year contract early because of something to do with a six month break out clause and they informed us we could. I’d say about a week later, we received a latter including the date in which out tenancy agreement ends which was just in a about a months time. We arranged and paid for furniture removal and one of us tenants had sorted another property out and paid out a deposit. We all moved out to only receive a letter saying we couldn't leave the contract early and that we’ve got to continue paying until the one year contract runs out. We questioned this, however they tried sending us the previous letter out again, this time they'd removed the date, luckily we kept the pervious letter which stated the end of tenancy agreement date they agreed to on the phone. We went into the estate agents querying their mistake and they denied everything. So we asked to listen to the phone call because it states they record all phone calls. However they couldn’t find it and it had been deleted. We only later found out the woman who was suppose to get up this phone call for us and told us she couldn’t, was the mother of the girl who made the mistake of telling us we could move out early and that we wouldn’t have to make anymore payments. In result of this, we had to continue paying for rent and council tax for another 4 months. They were never interested in helping us. If they’d have stated to us we could leave the property but would have to continue payment, we wouldn’t have been daft enough to leave the property. In fact they said the opposite, we could leave the contract early and wouldn’t have to continue paying rent or council tax because of a “six month break out clause” she stated. After my experience with Lovell bacons, I would never go through this estate agents again even if it meant me getting my dream home, never mind recommending them to anyone else.

Beth · 26 August 2020 · Lovelle Grimsby Sales

2/5

Google

The lady who I spoke to about a property my son rents kept talking over me every time I tried to ask a question. My sons had no heating for 3 weeks as the boiler has packed up again. And did the same last Christmas they gave them a little electric heater not much good to heat a 2 bedroom house that has 5 rooms that are in use!!! Went the other day and it was warmer outside than in the house

Elaine · 26 August 2020 · Lovelle Grimsby Sales

Agent replied · 25 August 2024

Good morning Elaine, can you please call me urgently so that I can understand and help with this situation? Our number 01472 500700 option 3. Many thanks, Sam

1/5

Google

Lack of communication and closure on having to reject sale.NegativeQuality, Professionalism

Raj · 24 August 2020 · Lovelle Mablethorpe

Agent replied · 20 June 2024

Thank you Mr Rajput - im sorry that you feel our service was poor - we can only improve and hopefully offer a better service in the future.

5/5

Google

Rating only, no written review.

Adrian · 16 August 2020 · Lovelle Scunthorpe

1/5

Google

Rating only, no written review.

Mr · 16 August 2020 · Lovelle Scunthorpe

1/5

Google

If you want to wait 2 weeks for a holding deposit back due to the business not having a card reader use Lovell if not use a business thats set up like a business

Rhys · 27 July 2020 · Lovelle Brigg

5/5

Google

New to this market town, and have been made to feel so welcomed by the Lovelle team. Looking forward to a bright future here.

Jones · 27 July 2020 · Lovelle Brigg

5/5

Google

Rented my flat out with the Brigg Lovelle office, Jess was amazing with getting me the best tenant.....Thank you to Jess and the team..xx

Hayley · 27 July 2020 · Lovelle Brigg

5/5

Google

Wanted to thank Tracey for being so kind with all the information and help provided to sell my late mothers house. Made a difficult time just a little easier.

Gerry · 27 July 2020 · Lovelle Brigg

Agent replied · 19 December 2024

Thank you so much, we will pass your kind comments on to Tracey. Kind regards, Hannah.

5/5

Google

They do really good job. Absolutely best estate agent.

Marius · 29 June 2020 · Lovelle Scunthorpe

5/5

Google

Rating only, no written review.

Matthew · 22 June 2020 · Lovelle North Hykeham

Agent replied · 21 June 2024

Thank you for your feedback.

5/5

Google

Rating only, no written review.

Phil · 22 June 2020 · Lovelle North Hykeham

Agent replied · 21 June 2024

Thank you for your feedback.

5/5

Google

Good

Jessica · 22 June 2020 · Lovelle North Hykeham

Agent replied · 21 June 2024

Thank you for your feedback.

5/5

Google

I bought a house through Lovelle in August. Emma was really helpful, always keeping me updated on the move, and even phoned me before my solicitor to say we had exchanged. Highly recommend. Thank you.

Claire · 22 June 2020 · Lovelle North Hykeham

5/5

Google

Having had some very poor experiences with estate agents in the past, Adele / Emma and Charlie from Lovelle's, North Hykeham were a breath of fresh air. As buyers we had good, regular and helpful communication - which was very much appreciated.

D · 22 June 2020 · Lovelle North Hykeham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lovelle

How many reviews does Lovelle have?

Lovelle has 1,333 reviews across its 14 offices, rated 4.4 out of 5 overall: 1,125 on Google, 27 on Facebook, 13 on View Agents, 168 on Direct reviews.

Which Lovelle office has the most reviews?

Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.

Where are the Lovelle offices?

The 14 Lovelle offices, by town:

  • Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
  • Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
  • Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
  • Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
  • Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
  • Hull: 364 Holderness Road, Hull, HU9 3DL
  • Humberston: 346, Grimsby Road, Humberston, DN36 4AA
  • Lincoln: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
  • Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
  • Louth Sales: 5 Cornmarket, Louth, LN11 9PY
  • Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
  • Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
  • Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
  • Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."

What do buyers say about Lovelle?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."

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