Every review we hold for the Mablethorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving used Estate Agents in Republic of Ireland, London, East Sussex,
Surrey, Lincolnshire & Wales, some of them more than once, in various towns, I feel I have enough experience to voice an opinion of Estate agents in general.
Of the many I have dealt with via buying & selling, Lovelle in Mablethorpe are exemplary in quality of service, as a buyer (in this instance), they have exceeded all my expectations & gone beyond the 'Norm' in the service that they have afforded me.
I would have no hesitation in recommending them if you are looking to buy or sell a property in the Mablethorpe areas.
They are First Class & a pleasure to have dealt with.
Terence Paterson. 15/01/2021PositiveResponsiveness, Quality, Professionalism
The · 24 August 2021
Agent replied · 20 June 2024
Thank you so much Mr Paterson, it’s been a pleasure to be of assistance
★★★★★ 5/5
GoogleCant recomend highly enough!!! I had quite a tricky sale with my home which took longer than expected but Cindy went above and beyond to get things sorted out . She put many hours in to my sale and is super friendly and helpful and was always at the end of the phone when I needed to speak to her ! 5 star service all round , and if I ever need to sell again I will definitely be using lovellsPositiveResponsiveness, Quality, Professionalism, Value
Lynsey · 24 August 2021
Agent replied · 20 June 2024
Thank you Lynsey, I hope you’ll be settled soon in your new home..
★★★★★ 1/5
GoogleLovelies estate agents Mablethorpe have just lost us the second house we wanted to buy in Mablethorpe , the first house advertised by them was sold without us being given the chance to put in a bid even though we had booked a viewing, and we were not informed of being it already sold until after we had made the 3 and half hour journey from where we live .
The second house which we had set our heart on, we told them definitively that we wanted to buy and if need be rather than waiting , we already had in place a bridging loan to secure the sale, we spoke to lovelles 3 times in the week to confirm they were liaising with the vendor on our behalf, but we then discovered that same week, the day after speaking to lovelles that the house had been sold to a higher bidder without even giving us the option to raise that bid, we weren’t even made aware about any other bidders, extreme lack of communication on their part, a courtesy call would have made a big difference ! As I’m sure the vendors of said house would have appreciated being told as well so they could make their own mind up concerning buyers, we can only guess they weren’t even told about us ?! .
Sadly we will not be using lovelles when we find another property , very unprofessional concerning lack of communication between all parties being kept up to date and well informed , and definately would not recommend .NegativeResponsiveness, Professionalism
Z · 21 June 2021
Agent replied · 20 June 2024
Thank you for your feedback regarding our Mablethorpe office. i can confirm that the Branch Manager has spoken with you today - but hopefully i can clear your concerns up. the first property that you have mentioned looking at the details several attempts had been made to contact you regarding viewing, because of lockdown and coronavirus all viewings had to be cancelled - the property had been sold to a client who had viewed the property several times before the lockdown and had been speaking with the company that owned the property. the second property im slightly confused over as you have said that there had been a "higher bid" on the property - after checking i see the team had tried to contact the vendors to try and arrange a video tour on the property for you but no formal offers had been put forward from yourself as you had not viewed the property, hence trying to arrange a video tour for you and the vendors were made fully aware that you were very interested in the property but we needed the video as you were quite a drive away. There were no "other bidders" - as you were explained to the property had a sale that had fallen through and the original buyers had come back over the weekend. After checking with the office they did speak with you twice today and explain this to you.
Once again im sorry you feel that you have received poor service - We will take note and give training in better communication.
★★★★★ 5/5
GoogleWe finally moved after 11 months of waiting! We had an indecisive seller throwing every obstacle and excuse at us and Cindy.. but even with all this, Cindy relentlessly worked hard to secure our purchase, going above and beyond, keeping us up to date and chasing the entire chain.
Highly recommend Lovelle Estate Agency. Thank you so much ‘Miss Cindy’ for all your hard work, patience, determination and the laughs along the way. Sorry this review is a little late, we’ve been enjoying our garden and beach walks too much! Thanks to Mary and the rest of the team as well. Martin and JanPositiveResponsiveness, Quality, Professionalism
Martin · 21 June 2021
Agent replied · 20 June 2024
Thank you Martin for you kind review, we do try to go above and beyond. Please enjoy and welcome to the Lincolnshire coast.
★★★★★ 5/5
GoogleWe have just moved after one of the longest house purchases in the history of house purchases. Cindy was our up line agent and without doubt was one of the main reasons our chain got over the line. This woman is tenacious beyond belief, the ultimate dog with a bone. The other agents in the line were without exception mediocre at best, Cindy got stuck in chasing agents and solicitors alike. If you want to sell your property and have the option of having this woman on your side do not pass up on the opportunity. Btw Janet is awesome also. 😂PositiveResponsiveness, Quality, Professionalism
Tim · 21 June 2021
Agent replied · 20 June 2024
Aww Mr Kaye thank you so much for your fantastic review. It’s been a pleasure to see you get the house you wanted from start to finish.
★★★★★ 5/5
GoogleMary has gone above and beyond, she is super helpful. She was great with offering us local information, bidding tips & even helping remove rubbish and taking it away for us!!
Everyone at the Mablethorpe branch seem lovely and very happy to help. Thank you
Sugar · 21 June 2020
Agent replied · 20 June 2024
Thank you for your lovely review, and we hope once you are in you love your new bungalow.
★★★★★ 5/5
GoogleThe most friendly and informative agency I have dealt with!
From valuation to sale everything was done professionally and friendly and nothing ever seemed too much trouble.
I would have ABSOLUTELY NO issues telling everyone I know to sell through Lovelles Mablethorpe.
Phil · 22 June 2019
Agent replied · 20 June 2024
Hi Mr Donette, thank you so much for the kind words and review rating.
★★★★★ 5/5
GoogleCindy at Lovelles in Mablethorpe is an an absolute pleasure to work with, Always full of knowledge and happy to help at any time. I would highly recommend her and look forward to working with her in the future.
Charlotte · 22 June 2018
Agent replied · 20 June 2024
Charlotte that is wonderful to know and thank you so much for placing your review on Google. Cindy will be thrilled. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleCindy is one of the most helpful and informative estate agents I have ever dealt with, just about close an investment property and this lady made it happen, thank you
Jo · 21 June 2021
Agent replied · 20 June 2024
Your very welcome jo glad to be of service
★★★★★ 1/5
GoogleWent to a viewing and the estate agent didn't show up called to find out why and was told it had already gone but would have been nice to have been told before the viewing rather than me travel 12 miles and agent not show up very dissapointed very unprofessional
Michelle · 16 April 2022
Agent replied · 20 June 2024
Good afternoon Michelle, thank you for your feedback, this is something that doesn’t normally happen. I have checked with our Mablethorpe, Alford, Sutton on Sea area and we do not seem to have you registered with those offices? Please could … More
★★★★★ 5/5
GoogleHighly recommended. Thankyou to both Mary and Cindy for their assistance in moving along our recent house purchase. Very professional and helpful and very prompt dealing with our many phonecalls and queries to them them. Much appreciated. If ever we were to move house again Lovelle would be our first Estate agent to call.
Edith · 22 June 2019
Agent replied · 20 June 2024
Thank you for your review, im so pleased that you are happy with the service we provide and i hope that should you need us in future we will be the agent you come to.
★★★★★ 5/5
GoogleThey are literally the best agents you can deal with! Always reply to your emails and phone calls. Very helpful, professional, and on the ball.
Highly recommended.
Beverley · 8 March 2023
Agent replied · 20 June 2024
Thank you for your lovely review, it was a pleasure to help you get to your new home.
★★★★★ 3/5
GoogleGreat staff was out on viewings when we got there
Danny · 7 March 2024
Agent replied · 20 June 2024
Thank you for your review
★★★★★ 3/5
GoogleNever entered the building
Barry · 10 June 2024
Agent replied · 20 June 2024
Thank you for your review. Kind regards lovelle
★★★★★ 5/5
GoogleConner and cindy have been absolutely amazing, They done everything they could to help secure our new home. Thank you do much.
Neil · 8 March 2023
Agent replied · 20 June 2024
Thank you for your lovely review.
★★★★★ 5/5
GoogleVery prompt and professional and helpful.
Sandra · 7 March 2024
Agent replied · 20 June 2024
Thank you for your review
★★★★★ 1/5
GoogleTerrible and not at all helpful towards my situation. They took 2 years to fix a tap and still never fixed my carpet which was promised.
BGC · 21 June 2022
Agent replied · 20 June 2024
Thank you for your message but I think this is not to do with Lovelle Lettings, this site is for redos dental sales rather than letting - but I will pass your comments over to customer services in lettings. Kind regards Cindy Mablethorpe Lovelle Sales
★★★★★ 1/5
GoogleTerrible and not at all helpful towards my situation. They took 2 years to fix a tap and still never fixed my carpet which was promised.
Karl · 16 April 2022
Agent replied · 16 April 2026
Thank you for your message but I think this is not to do with Lovelle Lettings, this site is for redos dental sales rather than letting - but I will pass your comments over to customer services in lettings. Kind regards Cindy Mablethorpe Lovelle Sales
★★★★★ 4/5
GoogleAmazing people, brilliant to talk to and very helpful and friendly. Great at what they do.
Claire · 8 March 2023
Agent replied · 20 June 2024
Thank you for your review.
★★★★★ 1/5
GooglePathectic excuse for an Estate agent,No Selling knowledge or skills whatsoever,For crying out loud go somewhere else anywhere but Lovelles
Brian · 16 April 2022
Agent replied · 20 June 2024
Thank you for your valued feedback Mr Gravestock, like all other estate agents we are under extreme pressures, Lovelles always try to give the best customer service possible and sometimes clients don’t get the outcome they had hoped for … More
★★★★★ 5/5
GoogleVery informative estate agent
Paul · 8 March 2023
Agent replied · 20 June 2024
Thank you for your lovely review. Kind regards lovelles
★★★★★ 5/5
GoogleFantastic staff, very knowledgeable. Made selling our property very easy
Tom · 16 April 2022
Agent replied · 20 June 2024
Thank Mr Smith for your review
★★★★★ 5/5
GoogleExcellent service thank you 😊 …
Sue · 21 June 2022
Agent replied · 20 June 2024
Thank you for your review.
★★★★★ 5/5
GoogleExcellent service thank you 😊 …
Sue · 16 April 2022
Agent replied · 16 April 2026
Thank you for your review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
