5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you for your feedback.
Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
Lovelle reviews in Grimsby, Gainsborough, Lincoln and 9 more
★★★★★
1,333 reviews across 14 offices and 4 platforms
Lovelle has 14 offices, in Grimsby (two offices), Gainsborough, Lincoln, Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,333 reviews on four platforms, rated 4.4 out of 5 overall.
1,125
Reviews on Google
All 14 offices
27
Reviews on Facebook
All 14 offices
13
Reviews on View Agents
All 14 offices
168
Reviews on Direct reviews
All 14 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
Buyers7 reviews
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 7 from buyers
Landlords1 review
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Tenants1 review
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Our offices
Lovelle's 14 offices, most reviewed first. Each has its own page.
- Lovelle Grimsby SalesFirst Floor, Hampton House, Church Lane, DN31 1JR246 reviews · 246 on Google (4.0)18 in the last 90 days
- Lovelle GainsboroughUnit 5b Tillbridge Centre, DN21 1FT245 reviews · 122 on Google (4.6)0 in the last 90 days
- Lovelle Grimsby LettingsHampton House, Church Lane, DN31 1JR243 reviews · 243 on Google (4.0)18 in the last 90 days
- Lovelle North Hykeham32 The Forum, North Hykeham, LN6 8HW122 reviews · 85 on Google (4.7)8 in the last 90 days
- Lovelle Humberston346, Grimsby Road, DN36 4AA100 reviews · 100 on Google (4.5)0 in the last 90 days
- Lovelle Skegness13 Roman Bank, PE25 2SA86 reviews · 86 on Google (4.7)4 in the last 90 days
- Lovelle Louth Sales5 Cornmarket, LN11 9PY76 reviews · 70 on Google (4.0)3 in the last 90 days
- Lovelle Louth Lettings4 Cornmarket, LN11 9PY66 reviews · 66 on Google (4.0)3 in the last 90 days
- Lovelle BriggThe Old Chapel, Wrawby Street, DN20 8JJ59 reviews · 28 on Google (4.5)0 in the last 90 days
- Lovelle Market Rasen13 Queen Street, LN8 3EH43 reviews · 43 on Google (4.8)0 in the last 90 days
- Lovelle Mablethorpe41 Victoria Road, LN12 2AF42 reviews · 42 on Google (4.1)0 in the last 90 days
- Lovelle CottinghamUnit 4 King Street, HU16 5QQ41 reviews · 37 on Google (4.8)0 in the last 90 days
- Lovelle Holderness Road364 Holderness Road, HU9 3DL35 reviews · 35 on Google (4.2)0 in the last 90 days
- Lovelle Scunthorpe32 Oswald Road, DN15 5PQ24 reviews · 17 on Google (4.2)0 in the last 90 days
Latest reviews from every Lovelle office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGood
Agent replied · 21 June 2024
Thank you for your feedback.
5/5
GoogleI bought a house through Lovelle in August. Emma was really helpful, always keeping me updated on the move, and even phoned me before my solicitor to say we had exchanged. Highly recommend. Thank you.
5/5
GoogleHaving had some very poor experiences with estate agents in the past, Adele / Emma and Charlie from Lovelle's, North Hykeham were a breath of fresh air. As buyers we had good, regular and helpful communication - which was very much appreciated.
5/5
GoogleI can highly recommend the North Hykeham branch of Lovelle. They handled our recent house sale so professionally from start to finish,always keeping us informed. Their support was invaluable especially when our purchase fell through several times. I won't pretend that moving house wasn't stressful,because it was...VERY,but I dread to think what it would have been like if we had used other agents. Lovelle North Hykeham,are the absolute best! I'd like to give a special mention to Emma,whose kindness,empathy and friendly professionalism was first rate. Her patience was amazing. I don't know how she managed not to scream(perhaps she did behind the scene and I wouldn't have blamed her). We really appreciate the work she did for us. Thank you to Emma and the North Hykeham team
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you so much for the review Donna!
1/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Hi Secure John, I have just seen your review and can't seem to find details for you on our system. I'm concerned about how you feel and would really like to discuss this further with you. If you would like to contact me on 01427 614018, please feel free and i would be happy to discuss this. - Naomi Taylor
3/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Dear Lois, Thank you very much for your review. Please feel free to contact us and let us know how we could have improved our service to achieve the 5 stars.
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for your review. We work hard and its lovely to feel appreciated.
1/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Hi Minnie, I have just seen your review and can't seem to find details for you on our system. I'm concerned about how you feel and would really like to discuss this further with you. If you would like to contact me on 01427 614018, please feel free and i would be happy to discuss this. - Naomi Taylor
5/5
GoogleGreat service from Bernadette
Agent replied · 20 June 2024
Thank you for your review. We work hard and its lovely to feel appreciated.
5/5
Googlethese guys make buying a house easy
Agent replied · 20 June 2024
Thank you so much for your kind words!
5/5
GoogleVery helpful and great for arranging viewings whilst we've been looking for our first home, couldn't fault them
Agent replied · 20 June 2024
Thank you for your kind words Michael, its a pleasure working with you
1/5
GoogleRude and unhelpful. Had my heavly pregnant daughter in tears. She was trying to find her first property to start her own family home with a bit of support from us, her family, upon finding and viewing a property (the person who showed her round was lovely and very reassuring he answered all her questions and made her feel safe) the woman who spoke to her afterwrds treated my daughter like dirt. These esstate agents who are suposed to be helping potential tenants find homes and landlords find good tenants are utterly awful. As if moving house isnt stressful enough... Also just because a person is in recipt of universal credit dosnt mean they cant afford there rent or wont pay it. They gave her misinformation and were extremely in polite. Very judgmental, she has applied and was looking forward to being able to set up her babys first home. Now she is dreading it. Whoever the lady who spoke to my daughter in the office was. This review is all thanks to you and your appalling customer service and support!
Agent replied · 20 June 2024
Dear Nessa, I have just seen your review and can't seem to find details for you or your daughter on our system. I'm concerned about how you feel and would really like to discuss this further with you. If you would like to contact me on 01427 614018, please feel free and i would be happy to discuss this further. - Naomi Taylor
5/5
GoogleNaomi and Bayley at Lovelle couldn't do enough to help when I was purchasing a property. Naomi would call with updates weekly and both were polite, friendly and responsive to my requests. Couldn't ask for more. I would recommend to anyone.
Agent replied · 20 June 2024
Good Afternoon, Thank you so much for the feedback, it really is appreciated! We hope you are very happy in your new home!
5/5
GoogleI cannot praise this estate agency highly enough. They bent over backwards at every turn to support my house sale and made me feel like they genuinely cared. Naomi in particular was brilliant. 5 stars.
Agent replied · 20 June 2024
Hi Beverley, Thank you so much for your kind words. It was a pleasure to work with you.
5/5
GoogleThank you for your help and support during the sale of our property, and purchase of our new property. Nothing was too much trouble and I loved knowing I would be getting an update every Tuesday. Our property sold within a week of marketing and Bayley was proactive in helping us to find our next property. Thank you to Naomi for your hard work over the last few weeks too, and for still getting us to completion despite the complications thrown at us due to covid-19. I wouldn’t hesitate to recommend Lovelle, who couldn’t do enough for us, especially after compared to our experience of trying to sell with another agent last year.
Agent replied · 20 June 2024
Hi Emma, Thank you so much for the feedback, it really is appreciated- it was our pleasure to help you in the journey to your new home! We wish you all the best in the future.
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Thank you for your rating
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
thank you Mr Dawson
4/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
thank you
5/5
GoogleMary has gone above and beyond, she is super helpful. She was great with offering us local information, bidding tips & even helping remove rubbish and taking it away for us!! Everyone at the Mablethorpe branch seem lovely and very happy to help. Thank you
Agent replied · 20 June 2024
Thank you for your lovely review, and we hope once you are in you love your new bungalow.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 14 June 2024
Apologies for our late response. That is terrible to hear Ms Frost. It is certainly not our usual level of service. Our customer service level is very important to us and we strive every day to get it right. I am extremely sorry that you feel we have not delivered to our usual high standards.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lovelle
Which Lovelle office has the most reviews?
Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
Where are the Lovelle offices?
The 14 Lovelle offices, by town:
- Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
- Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
- Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
- Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
- Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
- Hull: 364 Holderness Road, Hull, HU9 3DL
- Humberston: 346, Grimsby Road, Humberston, DN36 4AA
- Lincoln: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
- Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
- Louth Sales: 5 Cornmarket, Louth, LN11 9PY
- Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
- Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
- Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
- Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
What do buyers say about Lovelle?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
