Trusted Agent profile · Lincoln

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Lovelle Lincoln reviews

4.6

★★★★★ Excellent

130 reviews across 3 platforms

62 high street, Lincoln, LN5 8AH

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Lovelle's office in Lincoln, at 62 high street, is rated 4.6 out of 5 across 130 reviews on three platforms, including 110 Google reviews rated 4.6.

Google logo

4.6 / 5

110

Reviews on Google

This office

Facebook logo

5.0 / 5

19

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

Really impressed with the team at Lovelle Estate Agents in Lincoln. From start to finish, they were professional, friendly and extremely helpful. Communication was excellent throughout, and they kept me informed at every stage of the process. Nothing was ever too much trouble, and they were always quick to respond to any questions or concerns. It made what can often be a stressful process feel much easier. I would happily recommend Lovelle to anyone looking to buy or sell a property in the Lincoln area. Excellent service from a great team.

John · 12 September 2026

Agent replied · 10 October 2026

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with the team at Lovelle Lincoln. We know that buying or selling a property can sometimes feel stressful, so it’s great to hear that our communication and support helped make the process feel much easier. Keeping our clients informed and being available whenever they need us is something we really pride ourselves on. Thank you for your recommendation and for trusting Lovelle with your property journey. We really appreciate your kind words and hope to have the opportunity to help you again in the future!

5/5

Google

I couldn’t be happier with the service I received from Lovelle in Lincoln. From start to finish, the team were friendly, professional and incredibly helpful. They kept me informed throughout the process, were always quick to respond to any questions, and made what could have been a stressful experience feel straightforward and hassle-free. A special thank you to the whole team for their hard work and support. I’d definitely recommend Lovelle Estate Agents to anyone looking for a reliable and professional estate agent in Lincoln. Excellent service from start to finish!

Lauren · 12 September 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful review! We’re delighted to hear that you couldn’t have been happier with the service from our Lincoln team. We know that buying or selling a property can be a stressful experience, so it’s fantastic to hear that our communication and support helped make everything feel straightforward and hassle-free. Providing a friendly, professional service and keeping our clients informed throughout is something we take great pride in. A huge thank you from the whole team for your kind words and recommendation. We really appreciate you choosing Lovelle Lincoln and wish you all the very best for the future!

5/5

Google

Found the team at Lovelles in Lincoln amazing from start to finish everyone was really helpful the letting team were always on hand throughout my tenancy thank you everyone I have dealt with loads of estate agents in Lincoln but Lovelles were by far the best!!!

Miss · 12 September 2026

Agent replied · 10 October 2026

Thank you so much for your fantastic 5-star review! It’s brilliant to hear that you found the whole Lovelle Lincoln team so helpful and supportive from start to finish. We really appreciate your kind words, especially knowing you’ve dealt with other agents in Lincoln and felt we stood out. It was a pleasure helping you throughout your tenancy, and we wish you all the very best for the future!

1/5

Google

If i can give 0 start Please be extremely careful and do your research before renting a property here, especially before paying a deposit. In my experience, the rental process lacked transparency and was unnecessarily difficult. I was not allowed to inspect the entire property before renting it, and the move-in inspection and condition report were neither clear nor complete. I have also read many reviews from people reporting similar issues. Make sure you inspect the whole property, take photos or videos of its condition, read the contract carefully, and get every agreement in writing before paying a deposit.

Rachel · 12 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave your feedback. We’re sorry to read about the experience you have described. We have looked into this carefully, but unfortunately we have been unable to identify a tenancy or property managed by our Lincoln branch that matches the circumstances outlined in your review. We take feedback like this seriously and would genuinely like the opportunity to understand what has happened. If you have dealt with our branch, we would be grateful if you could contact us directly with your name and the property address so that we can investigate this properly and address any concerns you may have. As there is more than one Lovelle office covering the Lincoln area, it is also possible there may simply be some confusion as to which office managed the property. We would be more than happy to discuss this with you directly and hopefully provide some clarity.

1/5

Google

1 star My experience renting through Lovelle has been extremely disappointing. From the beginning, I felt that important issues with the property were not dealt with properly or quickly enough. Some repairs were delayed, and when work was eventually carried out, I felt that some of it was only dealt with superficially rather than properly resolving the underlying problem. When I raised concerns or asked for repairs, I often felt that I was being passed back and forth between the agent and the landlord instead of being given a clear solution. Communication became frustrating and unnecessarily stressful. The property itself was already old and had a number of issues when I moved in. I also experienced unpleasant smells in the house which had not been made clear to me before taking the tenancy. I was also disappointed with the viewing and check-in process. In my experience, I did not feel I had a proper opportunity to fully inspect everything again before committing, and the photographs and information provided did not show the full condition of the property. What made the experience worse was the way deposit deductions were handled at the end of the tenancy. Despite the property already being old and worn in a number of areas, almost all of the deposit was taken. I found this extremely unfair and frustrating. I accept that tenants are responsible for genuine damage they cause, but I believe pre-existing age, wear and condition should be properly taken into account. Overall, I found the whole experience stressful, disappointing and not what I expected from a professional letting agency. I would strongly advise future tenants to take their own detailed photographs and videos of every room, wall, fitting, garden area and any smells or damp issues before moving in, and to keep all communication in writing. Sadly, after my experience, I would not choose to rent through this agency again. Goodbye.

E · 10 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave your review. We are sorry to hear that you feel your experience was disappointing. Having looked into the details mentioned, we are currently unable to find any record of you having dealt with our office or any property managed by our team. Our branches operate within separate territories, and if the property in question is located in North Hykeham or the surrounding areas to the south of Lincoln, this would fall under a different Lovelle office and would therefore not be a property handled by our team. We would be grateful if you could contact us directly with some further details, such as the property address or the name of the member of staff you dealt with, so that we can establish what happened and ensure your feedback has been directed to the correct office. We take all genuine feedback seriously and would be happy to investigate this further.

2/5

Google

I strongly recommend thinking carefully before choosing this agent. Based on my personal experience, their advice and way of working did not feel transparent, and I was not given all the necessary information before making my decision. Make sure that all fees, conditions, and promises are clearly stated in writing, and review the contract carefully before making any payment. Foreign clients should be especially cautious, as language barriers and unfamiliarity with local regulations may put them at a disadvantage. This review reflects my personal experience and opinion.

Rebecca · 10 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave your feedback. However, having looked into this matter, we have been unable to find any record of dealing with you or the situation described in your review. Our branch operates within a specific area of Lincoln, with the city divided between different branches. If the property you are referring to was located in North Hykeham or the surrounding areas to the south of Lincoln, it is likely that your experience relates to another branch within our network rather than our office. We would therefore ask that you check which branch you dealt with and, if this review has been posted on the incorrect branch, we would appreciate it being removed or amended accordingly. If you believe you did deal with our branch, please contact us directly with the property address or further details so that we can investigate this properly.

5/5

Google

Really happy with the service from Lovelle throughout the whole rental process. Everyone I dealt with was friendly, professional and helpful, and they made everything straightforward from arranging the viewing through to moving in. Communication was great and any questions I had were dealt with quickly. It’s refreshing to deal with an estate agent that actually keeps you updated and makes the process feel easy. Would definitely recommend Lovelle to anyone looking to rent a property.

Maja · 12 September 2026

Agent replied · 10 October 2026

Thank you so much for your lovely review! We’re really pleased to hear that you found the whole rental process straightforward and that the team kept you well informed throughout. Providing friendly, professional service and keeping communication clear are things we really pride ourselves on, so it’s fantastic to hear that this was your experience from the initial viewing through to moving in. Thank you for recommending Lovelle Lincoln. We really appreciate your kind words and wish you all the best in your new home!

5/5

Google

We bought our house through Lovell and we had an amazing experience. Sarah at the market Rasen branch was always available to get in touch with. She made our relacation from Newcastle to Lincoln an easy transition.

Fiona · 10 July 2026

Agent replied · 10 October 2026

Thank you for your lovely review. We're delighted to hear that you had such a positive experience purchasing your … More

5/5

Google

Dealt with Lovelle a fair amount over the years and it’s always been good service. However recently I’m not sure if there has been changes but the dynamic seems to be even better with the team and you can tell they all really get on. I’d like to especially give props to Karen and Mason as there has never been a point where their energy fails to prevail through the phone and no request is ever too much. I think Mason might be new and he seems a great chirpy chap. I will always recommend Lovelle to my family and friends and will continue to use them for any future needs.

JN · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your fantastic review and for your continued support over the years. It really means a lot to us. We’re especially pleased to hear you’ve noticed the positive atmosphere within the team. We work hard to create a supportive environment, and it’s wonderful to know that comes across in the service we provide. Karen and Mason will be delighted to hear your kind words. They’ll certainly appreciate the recognition, and we’re glad they’ve been able to make every interaction a positive one. Thank you again for your recommendation and for trusting Lovelle with your property needs.

5/5

Google

Lovelle were absolutely superb from start to finish, huge shout-out to the whole team but especially Karen and Fabien. Made the whole process as smooth as possible

Basil · 10 July 2026

Agent replied · 10 October 2026

Thank you for your fantastic review. We're delighted to hear that you had such a positive experience with Lovelle. … More

5/5

Google

Fabian really showed his true professionalism helping me sell my house from start to finish. He helped the process run smoothly and answered any questions me and my partner had (there were a lot). You can really tell they care about their clients and want to provide the best service. Couldn’t recommend them enough! 5 stars from me!

Jordan · 12 September 2026

Agent replied · 10 October 2026

Thank you so much for such a fantastic review! We’re delighted to hear that Fabian was able to support you and your partner throughout the sale and make the process as smooth as possible. We know selling a home can come with plenty of questions, so it’s great to hear you felt well supported from start to finish. Your kind words about the team and the service we provide really do mean a lot to us. Thank you for choosing Lovelle Lincoln, and we wish you both all the very best in your new home!

5/5

Google

Excellent from Mason at Lovelle estate agency in Lincoln. Brilliant and very prompt communication and very helpful. I really appreciated his help (especially as he wasn’t our estate agent - he was our seller’s estate agent).

Nicole · 26 September 2026

5/5

Google

After losing my mother we looked at reviews to find an estate agent that had good reports and they were true to those reports. Very helpful from start to finish with great advice, finished with a quick sale of her house now my son has used them to purchase his new house and all went smoothly again.

Christopher · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. … More

5/5

Google

If I could give 6 stars I would. From the first enquiry phone call to picking the keys Donna was a superstar. I couldn't have asked for a better letting agent and as for the landlord aswell she is great. Donna took care of everything and …

Joshua · 10 March 2026

5/5

Google

As a landlord I have always found Lovelle to be very good at getting tenants and keeping on top of things, they give me the option when maintenance issues arise to either get my own contractor to fix it or they get their contractor. They …

Paul · 10 July 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a positive review. We're delighted to hear that you've had a great experience with our lettings and … More

5/5

Google

My dealings with Lovelle Estate Agency have always been amazing. Anya has been absolutely brilliant! She has been incredibly professional, efficient and friendly. She made the whole …

Michał · 10 October 2025

Agent replied · 28 February 2025

Hi Michal. Your review is much appreciated, thank you. It was a pleasure working with you. From, Lovelle Lincoln

5/5

Google

I have recently sold two properties with Lovelle Estate Agency in Lincoln in June/July of this year, (2022). Dealing with the staff in the Lincoln office, primarily Liam and Natasha, plus Anya and latterly Kerri, I found them to be extremely friendly, helpful and professional. There was an issue with one of my properties, however, everyone should have a, 'Kerri', in their corner, as she took the pressure off me and dealt with the situation impeccably! If you are looking for a fantastic company to assist in the buying or selling of a property, look no further than these guys...a first class service from beginning to end! Thank-you so much. Damian.

Damian · 20 June 2023

Agent replied · 19 June 2024

Thank you for your amazing review, so happy we were able to assist you in your stressful move. All the best all at Lovelle

5/5

Google

Absolutely A1. Though they were the agents for my sellers, the whole team of Natasha, Anya and Liam were so helpful and supportive. We had issues further down the chain but they did stirling work to try to get things moving and along with my own agents kept me posted and updated throughout. Natasha in particular should be commended for going beyond what she had to do I cannot thank her enough. I whole heartedly recomend them. Well done team you are a credit to your agency.

Christine · 20 June 2023

Agent replied · 19 June 2024

Hi Christine, thanks so much for the lovely review. We really do appreciate it. Best of luck in your new home! All the team at Lovelle 😊 …

5/5

Google

Excellent service from Lovelle, friendly, professional and extremely helpful throughout. Great communication and nothing was ever too much trouble. Would highly recommend them and wouldn’t hesitate to use them again.

Sam · 12 September 2026

Agent replied · 10 October 2026

Thank you so much for your fantastic review! We’re delighted to hear that you found the team friendly, professional and helpful throughout your experience with Lovelle. Great communication and going the extra mile for our clients are things we really pride ourselves on, so it’s brilliant to know you felt well looked after. Thank you for recommending Lovelle Lincoln. We really appreciate your support and would be delighted to help you again in the future!

5/5

Google

It took us 11 months to finally move house , with multiple buyers pulling out with the chaos that accompanies it. Our Sellers estate agent was Lovelles and during the entire time Lovelles, and especially Kerry, were amazing. If i could have paid my estate agents fees to them I would have done, as they were so helpful , so supportive , so involved , very much a bright light in an otherwise tumultuous process. Thank you .

Mark · 20 June 2023

Agent replied · 19 June 2024

Thank you so much for your positive review, it was our pleasure to see your sale and purchase to a happy conclusion. We all at Lovelle wish you every happiness in your new home.

5/5

Google

Huge thanks to all the team at Lovelle Lincoln, particularly Liam, for doing an amazing job on the sale of our property. Liam has extensive knowledge of the area and provided first-class advice on how we should best proceed - he provides a truthful opinion, which is exactly what we were looking for. The team are highly professional, extremely friendly, and always ready to help with queries, providing a smooth outcome. We would highly recommend Lovelle. Thanks, guys!

Deborah · 20 June 2023

Agent replied · 19 June 2024

Hi Deb, thanks so much for the lovely review. It was great working with you. All the best from Lincoln team 😊 …

5/5

Google

We cannot speak highly enough of the staff at Lovelle Lincoln. From initial contact to see the property we wanted, to signing the tenancy agreement, everyone has been lovely, considerate and attentive. The whole experience was stress free. Thank you Lovelle.

Mandy · 16 February 2026

5/5

Google

The staff at Lovelle Estate Agent were fantastic. They were friendly, supportive and helpful. They were quick to reply to questions/queries. Thorough, detailed check prior to moving into the flat and after leaving. Thank you for making my stay in Lincoln easier!

Catherine · 16 January 2026

5/5

Google

Lovelles were the selling agents for the property we were buying. We found all the staff to be helpful, informative and friendly and good at keeping in contact. Were we to move house again we would certainly consider using them first. Thanks to the Lincoln team!

Wendy · 4 December 2024

Agent replied · 9 November 2024

Hi Wendy. Thank you both for a lovely review. It has been a pleasure working with you. All the best in your new home! :) Us all at Lovelle 😊 …

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