Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
1,951
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleI spoke to Jordan over the phone to arrange a viewing of a property, very friendly, professional and happy to help! I had to rearrange it later as well and much the same service, very polite!
Thank you for the very kind review Laura. Please let us know what we could do to get up to a 5*. Luton@lenwell.com. Have a lovely rest of your day
5/5
GoogleGreat first experience working with this agency, especially with Malik. He helped my partner and I rent a flat in a very short time. Very efficient and reliable! I can definitely recommend it to anyone who wants to relocate in Luton.
Thank you for the 5* review Daniela. That’s very nice of you. We hope you enjoy your new home.
5/5
GoogleI've been helped by Jordan Hellis. A kind and helpful agent, who got the patient to explain in detail and repeat everything twice when I needed. Highly recommend
Thank you for the kind words I will make sure Jordan is given a pat on the back.
5/5
GoogleI would definitely recommend Lenwell agency. Excellent service, helpful and friendly staff. Thank you for being so supportive and professional at your work!!
Thank you for the kind words and 5 star review Marta. I am glad you are happy :-)
5/5
GoogleMe and my lady just rent a house from Lenwell Northampton and it was great experience. Everything was smooth and easy, house was clean, and ready for us, all done properly. Helpful staff, many thanks to Jolanta and Tatjana, it was a pleasure to have a deal with those girls :)
Thank you so much for your review and your kind words about Jolanta and Tatjana. I will be sure to make sure they are aware. We wish you all the best for the future!
5/5
GoogleIt was pleasure to communicate with Tatjana and Jolanta and any questions been advised and sorted. Thanks for your help and understanding.
Great to hear from you Dalia, I love seeing that Tatjana and Jolanta are taking good care of our Northampton clients. Richard Lettings Director
5/5
GoogleRating only, no written review.
Thank you for the 5 star review
5/5
GoogleReally good agency, helped me to find a place to live really quickly! Ladies who work there were very freindly and not only answered all my questions, but gave some tips too. Thanks! :)
That’s brilliant Migle. The ladies in Northampton are awesome. I am glad you found them helpful.
5/5
GoogleReally nice staff, thank you very much.
Thank you . It was a pleasure helping you and we really hope you like your new home.
5/5
GoogleVery happy with the service I received at lenwell, would happily recommend to others. Jolanta and Tatjana are both so friendly and approachable, kept me well informed and made the whole process as easy and simple as possible.
Hey Lewis, I'm so please to read such a good review from you about Jolanta and Tatjana and the service you received from Lenwell. It means a lot to us all. Have a lovely rest of your day!
5/5
Googlei was looking to move in because of my job and needed to move in quickly. Lenwell where ever so helpful and got me a viewing for a property i was interested in for a time that suited me, the process of renting the property through lenwell was very straight forward and i had no problems what so ever, would defiantly recommend!
Dear Sam Thank you for your positive review, it's greatly appreciated. We are delighted to hear that you are very happy with our service and will make sure your kind words are passed on to the team.
4/5
GoogleRating only, no written review.
Thank you Maria for your 4* rating. It's very much appreciated.
5/5
GoogleLovely staff and I really enjoy working with Michelle in the office but all the other girls are really helpful as well
Thank you for the lovely review Lukasz. Have a great weekend.
4/5
GoogleAlways easy to communicate Mainly doesn’t take ages for repairs or helping with problems So far so good no problems Especially Michelle very helpful I would recommend further.
Dear Radoslav Thank you so much for the positive feedback which I will be sure to pass onto Michelle.
5/5
GoogleService is amazing from start to finish. Michelle and the team are always available if I had any questions or queries.
Its great to receive a lovely review about Michelle and her team. Thank you Syed.
5/5
GoogleWe've let our village flat through Lenwells for 20 years. We've only had one "bad" tenant in that time. At changeover the team have been efficient with a personal touch. Where we have needed a tradesman for a problem they have made good recommendations.
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
5/5
GoogleLenwell have managed my property since 2012. I am very happy with the service I receive I actually have new tenants moving in today as the previous tenant has moved on. The new tenants were actually sourced within 48 hours.. excellent service from Michelle and her colleagues..I use two other letting agents ln different areas but find Lenwell far superior to the other two..particularly one of them.
Thank you Paul for your kind words it really means a lot to everyone at Lenwell.
5/5
GoogleGood service,always responsive and helpful
Thanks again olegs
1/5
GoogleWaste of time. Wayne didn't turn up to show us a flat. "Forgot to put it in his diary" even after sending out emails and had a call Monday about it .
Dear Joseph Wayne very much apologises for missing the appointment as per his conversation with you on the day. During that conversation Wayne offered to rearrange the viewing at a date and time that suited you which you seemed to accept, you then said you will be back in touch. Please let us know if there is anything further we can do to assist you.
5/5
GoogleExcellent service. A very big thanks to Sarah Carroll and Lenwell.
Thank you so much for the review and kind words Shahed. Have a lovely evening
5/5
GoogleThank you for the amazing service you provided, i would certainly recommend you to others. Very efficient and very helpful throughout whole house move process.
Thank you Mohammed, that’s really kind of you to say so and thanks for the nice review :-)
5/5
GoogleRating only, no written review.
Thank you for the 5 star review
5/5
GoogleLenwell Dunstable team are fantastic! We have used them for 3 separate lettings and Michelle has always been excellent. Very professional, easily contactable and super helpful. Overall fantastic experience.
Thank you for the 5 star review Renata. Michelle is brilliant and we are pleased she has looked after you well.
1/5
FacebookPoor communication and service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
