Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Dear Sergio Esposito, Thank you for the great review of our Leaders Letting Agents Northampton team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Dear Alex Rain, Thank you for the great review of our Leaders Letting Agents Northampton team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleThank you Viktorija
Dear Rodica Banari, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLettings team are amazing
Dear Michael, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent team 360 degrees team. keep it up team
Dear Arnold, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had a great experience with Viktorija .
Hi Irina O! We're so happy we were able to help you out!
5/5
GoogleGreat experience. Thank you Viktoria for all your help
Albert Cristian, we are glad we could help!
5/5
GoogleExcellent service…the best letting agents by far…professional and great service
We appreciate your positive review about your recent experience with us!
5/5
GoogleI have a new tenancy starting soon and would like to thank kariba for all her help
Dear Steven, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally nice staff very helpful even though it was holiday season. Definitely recommend
Dear Alexandra, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFantastic service from the entire team resulting in a stress free move in experience. Would definitely recommend.
Dear, Louisa Perkins, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleGot an excellent experience, with a professional help and support of Victoria Ozolina! Highly appreciate and recommend! 5*
Thank you again for taking the time to let us know how we did. We hope you have a great day! Hi Sofija Stepanova, we are very happy to have provided you with such a positive experience! We appreciate your positive review about your recent experience with us!
5/5
GoogleThe service was marvellous .The team is extremely helpful. Would recommend it to anyone trying to find a suitable place to move in
Alessia Biesso, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleExcellent staff professional service. Victoria been very helpful through all the process.
Dear Helen Singh, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlethank you for your help in finding a home. I especially thank’s to Karina Ascuka for her kindness and help! I recommend! ☺️
Dear Florin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI must thank Karina for her professionalism and friendly approach, me and my wife are ever so great full!
Dear Anatolie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you very much to this agency, especially to Victoria Ozolina for support and fuss free move in!
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleFrom start to finish, Jolanta and Lillian couldn`t do enough for us, friendly and professional, just how it should be.
Rob Milne, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleVery happy with a service, quick and hassle free, all you wish for to take a stress away from already stressful process. Karina helped a lot for a piece of mind, thank you!
Dear Linda, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent customer service. Karina was very helpful, supportive and responsive throughout the move. I would definitely recommend using them.
Dear Viktorija Zinovjeva, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent experience welcomed me Karina who showed me round was lovely polite and an all round joy to have show me round she explained everything that was needed to be explained and dealt with me with professionalism and quickness definitely worth it
Zak Keenleyside, thanks for your praise and kind comments about our team.
5/5
GoogleFantastic Experience, completely took the stress out of everything. I think I dealt with a lady called Karina, will definitely be recommending to all friends and family!
Dear Sefronia Robins, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAmazing and professional service. Jolanta and Lillian are a great team, reliable and always providing a service with a smile!
Ila, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleWell what can I say i met the most profesional leting agent ever in Jolanta not only ptofesional in her maner but it is good to see someone who is profesional in her dress standards also.
Hi Andre Boss, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Lenwell Property Services and its branches won The Negotiator Awards in one year, most recently 2015.
Negotiator Awards winners in one year, the group and its branches: 2015.
Negotiator Awards by year, 20152015 1 Gold and 2 Silver The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Lenwell Property Services and its branches won awards at the Lettings Agency of the Year Awards in two years, most recently 2015.
Lettings Agency of the Year winners in two years, the group and its branches: 2014, 2015.
Lettings Agency of the Year by year, 2014 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent. At The Negotiator Awards 2015 the group won Gold for East of England Agency of the Year, Silver for Medium Lettings Agency of the Year (4-11 branches) and Silver for Innovator of the Year. The group and its branches have also won 5 other industry awards since 2014.
