Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Googlemy complaint was dealt with quickly and professionally thanks to Daniel.
Dear Destiny Chance, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVicky Coleman was very helpful Great service and communication 😊 …
5/5
GoogleThank you for helping with our move, and a special thanks to Ralph for being very understanding and helpful!! Cheers guys !!
Dear Stratztn1 Radio, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHappy with Ralph, his service was exceptional. Thank you
Thank you for the review. We really appreciate the time you have taken to write this for us.
5/5
GoogleDaniel worked at extremely fast rate to solve my issue .
Dear Tia Murray, Thank you for taking the time to review your recent experience with our Lenwell Letting Agents Luton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleReally good service, Sophie was very lovely and extremely helpful
Hi Rose , we are glad we could help! Thank you for the nice review. We hope you enjoy your stay.
5/5
GoogleSophie was very helpful, every step ran very smoothly and quickly.
Michael Talbot, thank you for your kind review; we are happy to pass along your comments to Sophie. Thank you for taking the time to write her a nice review.
5/5
GoogleNice people and helphful as weel Everything was quick and easy with my agent Malik, 10/10
Dear Obi 13! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleDaniel was kind and friendly over the phone, delivering excellent service.
Dear Rebecca Mohammed, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJames was very helpful and nothing was too much trouble. Great service
Dear Karen Hill, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThey are really professional with their services and yes they help their clients with the best. Highly recommended 💯👍 …
Dear Ifrah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a really good experience renting! 5 stars for Ralph :)
Thank you for the review. We really appreciate the time you have taken to write this for us.
5/5
GoogleRichard Sharp is extremely friendly and very professional. Would highly recommend.
Dear Wendy Edwards, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDan was very helpful and professional on the phone , would recommend as he provided great customer care
Dear Zurenu Surendrakumar, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleThe prosessionalism was top notch, and Sarah was helpful from start to finish of the property letting.
Dear Adelaja Oluseye, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleMalik was very helpful and informative and kept me up to date with every step whilst sorting my move.
Dear Adem Hodzic, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team
5/5
GoogleGreat and the best agents in the UK I really liked how my agent (Malik) helped me and now I'm very happy.
Hello Afro B, we appreciate you taking the time to leave us this feedback about how we did. Kind regards Customer Care Team
5/5
GoogleRalph was very responsive and helped complete my move quickly and smoothly.
Dear Ben Williams, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you to Richard and your team for helping my wife and I rent out our property. We found the advice given very helpful.
Hello Chris Parish, thank you; we appreciate your feedback and glad you are happy with the service :-)
5/5
GoogleA great team who provide excellent service, very supportive and will go the extra mile to get the job done. Thank you for everything, Sam
Dear Haneera Hanif, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKelly henderson williams is always so helpful with my queries and always puts me at ease, I wouldn't hesitate to recommend them .
5/5
GoogleI have found Emily DeNooijer to be 💯 professional at all times . Very helpful , always goes the extra mile. …
Dear Christine, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been dealing with Sophie, she has come across very helpful and understanding to my current property needs.
Dear Deborah Abodunrin-olokode, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleI’d like to say a special thank you to Daniel who was on my call, he was very reassuring and professional throughout my call with him.
Dear Taz , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Lenwell Property Services and its branches won The Negotiator Awards in one year, most recently 2015.
Negotiator Awards winners in one year, the group and its branches: 2015.
Negotiator Awards by year, 20152015 1 Gold and 2 Silver The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Lenwell Property Services and its branches won awards at the Lettings Agency of the Year Awards in two years, most recently 2015.
Lettings Agency of the Year winners in two years, the group and its branches: 2014, 2015.
Lettings Agency of the Year by year, 2014 to 20152015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 2 Gold Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent. At The Negotiator Awards 2015 the group won Gold for East of England Agency of the Year, Silver for Medium Lettings Agency of the Year (4-11 branches) and Silver for Innovator of the Year. The group and its branches have also won 5 other industry awards since 2014.
