5/5
GoogleGreat service Thank you leaders.
Agent replied Β· 29 July 2023
Sam Awonlaogun, we are very happy we could provide you with a positive experience!
Trusted Agent profile Β· Bedfordshire, Northamptonshire and Buckinghamshire
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Lenwell Property Services estate agents in Luton, Northampton, Milton Keynes and 2 more
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2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers3 reviews
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
Landlords36 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
Tenants49 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Our offices
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
- Lenwell Property Services Luton8 Wellington Street, LU1 2QH932 reviews Β· 867 on Google (4.5)0 in the last 90 days
- Lenwell Property Services Northampton168 Wellingborough Road, NN1 4DU454 reviews Β· 441 on Google (4.8)4 in the last 90 days
- Lenwell Property Services Milton Keynes302 South Row, MK9 2FR348 reviews Β· 333 on Google (4.4)10 in the last 90 days
- Lenwell Property Services Dunstable2 West Street, LU6 1SX255 reviews Β· 233 on Google (4.4)0 in the last 90 days
- Lenwell Property Services Bedford103 High Street, MK40 1NE100 reviews Β· 78 on Google (3.9)0 in the last 90 days
Latest reviews from every Lenwell Property Services office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHighly recommend Alex eldred, very professional & helpful
Agent replied
Samuel Hutchinson, thank you for sharing your positive experience!
5/5
GoogleHighly recommended agency, specifically Jolanta. Very professional and helpful young lady ;) , always there to answer any questions and deal with any issues. Thank you so much π β¦
Agent replied Β· 26 August 2023
Dear Lina, we appreciate your positive review about your recent experience with us!
5/5
GoogleA big "thank you" to Sarah for getting my daughter a perfect tenant that met her strict criteria. I first connected with Sarah when I was in Spain and she followed through on all our requests. Sarah communicated out of hours which was very helpful and never gave up on us, even when she moved on promotion from the Luton to Dunstable office. As a client it's always nice to have continuity and honesty and Sarah gave us both. Thank you Sarah - wishing you greater success in the Dunstable office.
Agent replied
Dear Joan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied Β· 21 March 2024
Dear Katie_louise_ 17, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleKristian was really great to talk to!!
Agent replied Β· 21 March 2024
We appreciate your positive review about your recent experience with us!
5/5
GoogleLillian helped us with every step of this process starting with the viewing until the end when she gave us the keys. She provided us with all the information and support and made everything easier. Thank you
Agent replied Β· 21 March 2024
Hi Crina Diaconu, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleAmazing agency. Found an amazing place to rent. Thanks to Lillian and Jolanta I had not a single problem and issue during the process. I wish everything in life was that easy π β¦
Agent replied Β· 21 March 2024
We appreciate your positive review about your recent experience with us!
5/5
GoogleProfessionalism and helpful. A nice and affordable apartment was given
5/5
GoogleRating only, no written review.
Agent replied
Dear, ΠΠ»Π΅ΠΊΡΠ΅ΠΉ! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleMalik Miah gave me the best letting experience I've had so far. Thank you βΊοΈ
5/5
GoogleMolly has been a great help with valuing our property and supporting us through the process to let. She is a great asset to the team and we have been very fortunate to have her services. Thank you and we look forward to many years of service!
Agent replied Β· 29 July 2023
Dear Ikera Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe team are amazing Malik and Richard have made my experience at ease .
5/5
GoogleI had an amazing experience with Bilal Raqeeb. He is very helpful,supportive and a very kind person. Will always recommend leaders and especially Bilal if you are looking for a property. Thank you soo much bilal!!
5/5
GoogleDaniel provided great service !
5/5
GoogleThanks to the team for helping me with moving in and completing They have gone beyond and above Thank you to Jolanta and Kristian
Agent replied
Brandy Smith, thank you for your kind words and this wonderful review!
5/5
GoogleRating only, no written review.
Agent replied
Dear Sunil Joseph, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Dunstable branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThankyou Esther! Amazing property manager! She's really professional, polite and was a great help for me! :-)
5/5
GoogleFantastic service received from the ladies in the Dunstable office. Nothing was too much trouble, they went above and beyond and as a landlord and having dealt with a few other agents over the years I have been extremely satisfied from start to finish with any dealings I have had with the team, polite and friendly. Thank you both
Agent replied
Dear Mike Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GooglePoor management, they don't provide the deposit in established time. After 4-5 months leaving the property we didn't receive our deposit. And a lot of people are in the same situation with this agency.
Agent replied
Dear Vlad Iftimie, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleKevin But in Property Management was fantastic at keeping me up to date with, and dealing with, a tricky tenant. His communication skills were much appreciated.
Agent replied
Dear Joanna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEmily was very helpful and pointed me in the right direction
Agent replied
Dear Loren Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBig thank you to Emily for all of her help!
Agent replied
Dear Luke Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal Raqeeb was very helpful and gave us a smooth move in. very good agent and will definitely reccomend his services to anyone. Thank you bilal raqeeb for your amazing support and help
Agent replied
Dear Muhammad Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Lenwell Property Services and its branches won The Negotiator Awards in one year, most recently 2015.
Negotiator Awards winners in one year, the group and its branches: 2015.
Negotiator Awards by year, 2015
2015 1 Gold and 2 Silver The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: East of England Agency of the Year
- SilverThe Negotiator Awards 2015: Medium Lettings Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2015: Innovator of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Lettings Agency of the Year Awards
Lenwell Property Services and its branches won awards at the Lettings Agency of the Year Awards in two years, most recently 2015.
Lettings Agency of the Year winners in two years, the group and its branches: 2015, 2014.
Lettings Agency of the Year by year, 2015 to 2014
2015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2015: Best UK Small Lettings Agency
- SilverLettings Agency of the Year Awards 2015: Best Innovation Lettings Agency
2014 2 Gold Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2014: Best Innovation Lettings Agency
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Questions about Lenwell Property Services
Which Lenwell Property Services office has the most reviews?
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
Where are the Lenwell Property Services offices?
The five Lenwell Property Services offices, by town:
- Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
- Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
- Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
- Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
- Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
What do landlords say about Lenwell Property Services?
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services?
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent. At The Negotiator Awards 2015 the group won Gold for East of England Agency of the Year, Silver for Medium Lettings Agency of the Year (4-11 branches) and Silver for Innovator of the Year. The group and its branches have also won 5 other industry awards since 2014.
