Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAndy, Becky and Cloe have been absolutely amazing! Their professionalism, support and guidance has been above and beyond our expectations. I would highly recommend them! Thank you so much!
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAndrew and his team have provided an excellent service. They quickly and efficiently let my property and are always very responsive and helpful. If you're looking for a smooth letting process, I can thoroughly recommend them.PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe recently used King and Chasemore to rent our first home. The staff were friendly and knowledgeable and nothing was too much trouble. They made the whole process so easy from start to finish. Highly recommended!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been a tenant with King & Chasemore for 10 years. They manage the property I rent from my Landlord who lives overseas. Becky in lettings is amazing. Her annual visits aren’t just to check on the property but she is always so genuinely interested and caring towards us as well. Far too many businesses & people nowadays lack the personal attention, not King & Chasemore. I highly recommend them for tenants and Landlords alike.
Thank you for your excellent comments, recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have recently viewed and been accepted to rent a property through King and Chasemore. We had Andy show us around the property and he has been helping us ever since with all the paperwork and so on. If you get Andy showing you around and helping you, you are in luck he has been extremely nice, knowledgeable and helpful throughout!
Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleSince meeting the team at Crawley King & Chasemore back in 2012, I’ve always had a pleasant experience. They do a great job and are very knowledgeable. Thank you to Andy, Becky and Cloe for everything!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBecky has made such a stressful and unsure time incredibly smooth and easy. Warm, friendly service. Cloe and Andrew have been extremely efficient behind the scenes. An amazing team. Highly recommend.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleThe whole team at the Crawley branch have been very helpful from day one and kept us updated throughout the process. We couldn't have asked for more. Thank you Andy, Becky & Cloe. Keep up the amazing work you are doing!!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI had the pleasure of dealing with Rebecca and Andy of King and Chasemore . Their professionalism was outstanding, very compassionate ,understanding and most importantly they listened to what we were looking for . they communicated with us throughout the whole process. I would recommend their services
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been using this estate agency since 2004 to find tenants to my rented properties. Rebecca and Andy from the Lettings department are amazing, they are professional, knowledgeable and dedicated members of staff. They are a great asset to the agency. I will always use their services for future lettings. Thank you both for all the care and professionalism over the years.
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a really, (really really) bad experience with another letting agency in Crawley, and we were hesitant to deal with another. But with these guys, you are in safe hands. Top of the class experience all the time, Becky is a superstar, who helps you 100%. Always a joy to work with her :) Thank you Becky and your team for being helpful, kind and very professional.PositiveProfessionalism
Many thanks for your glowing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've been using K&C to manage my property for nearly a year and they've been amazing so far. Really responsive and professional team - Cloe, Becky & Andy, you guys are great. I would highly recommend them for property management services.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been using King Chasemore for two decades for 3 of our properties in Crawley. The team is very helpful and informative, especially Becky who has been there for long time and talk me thru all the steps that I need to do. When the transition from my late husband who used to dealt with her and forwarded to me, It has been quite challenging for me but Becky and Andrew made all the things so easy! from handling the paperwork, finding good tenants, increasing the rental income and suggesting what the best for me to decide. I cant thank you enough for what they done. They not only make you welcome and are really on your side as a landlord: that what's you need the most. Thank you guys..
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe are very pleased with the team at King & Chasemore Crawley. Andy has been extremely helpful from day one, taking time to hear about our needs, assisting us to find a property and Cloe with the administrative paperwork. We are very thankful for your help guys! We would highly recommend it. Thank you for all the attention 😊 …
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a landlord I've been with King and Chasemore (Countrywide) for 20 years and am happy to recount that the service has always been efficient and friendly. But my request today was speedily dealt with within 1 minute and has saved me hours of time. Thanks so much to Becky (and Andy and Chloe). Thanks again to all at Crawley office.
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was great pleasure that I have started renting a property from them. They have helped me in each step of the renting and making the process very easy and clear for me. Andy, Cloe and Becky are very helpful and knowledgeable. I would highly recommend them. Thank you for all the care.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have dealt with King and Chasemore for a number of years, and each time the service has been very professional. However, my latest experience was with Becky and she is amazing! not only is she a lively and bubbly person, but she also maintains absolute professionalism and has managed to get my little list of requested repairs sorted in a very timely manner. i can honestly say, she made the whole experience of rent inspection a more enjoyable one (if that's possible!). She has kept me informed every step of the way and has always been the first to reach out and chase up anything-not once have i had to chase her. Thanks to her, the Michelangelo art-piece i have on my ceilings from a previous leak will now be painted over, and i cannot say i will miss it! THANK YOU!!PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad the pleasure of dealing with the whole Lettings team and I’ve got to say that Andy, Becky & Cloe were fantastic and a total breath of fresh air. These guys are brilliant - so proactive and incredibly knowledgeable. Would definitely recommend for anyone looking to rent out a property in Crawley!!
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are completely new to being landlords and renting out a property, so needed a managing agent to take us step by step through the process. We shopped around before making our choice, but are so happy with the choice we made. Andy, Becky and Cloe have been responsive, professional and informative, and have always been available when we have had a query. The price for the service was very competitive, and although we had a couple of lower quotes from other agents, the comprehensive and personable service made going with King & Chasemore worth every penny. On a practical note, they found us a tenant within 48 hours of us exchanging contracts - so all good there. I can't recommend King & Chasemore in Crawley highly enough as a letting agent.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleK&C Crawley have fully managed a couple of rental flats for us for a number of years and we are very pleased with their service. Andy, Becky and Cloe are very affable, knowledgeable and have been really effective in finding tenants quickly, securing decent rent levels and in resolving any issues as and when they crop up - as they inevitably do. I wouldn't hesitate to recommend them
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleBecky has been fantastic since day one of us enquiring with King and Chasemore back in September 2015 to present. She is always so bubbly and her customer service is always brilliant and her willingness to help is top notch. Andy has always been super friendly and helpful for us too, we are lucky to deal with a great team on a monthly basis.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery positive experience, Shaun did such a great job, his help was precious. Super responsive, and understanding, great communication too.PositiveResponsiveness, Quality, Professionalism
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMelanie was so helpful at the start of our property Lettings journey. Her insights Sri what to do with our house gave us a huge head start into making the right choices for us. Thanks again Melanie!PositiveProfessionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOlivia was very kind and helpful in showing me around the property. She explained everything well and was very helpful, i managed to secure the property the same day- Highly recommended
Thanks for the great 5* review Finn. Best wishes. Graham, Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
