Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,580 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,525

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every King & Chasemore office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I was in an unusual position of being a local representative for a National Church charity which was selling a house which it jointly owned. Consequently, the sale had to be conducted under RICS guidance which follow Charity Law rules. As I was new to this process, there was a lot more proof required of the legal entity of myself and my position as representative. In addition, anyone interested in purchasing the property had to be informed of the legal delay in approving the sale. These complications were handled very well by King & Chasemore, making my life a little less stressful, given my role as go between them and the Church Charity trustees, solicitor and joint house owner.

Phillip Β· 12 November 2022 Β· King & Chasemore Midhurst Sales

Agent replied Β· 11 November 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have been dealing with Jade in the Lettings Department and she has been both professional and caring for the past few months. Nothing has been too much trouble for her, and she’s done everything possible to find me the right home. Nothing has been too much trouble for her. I wouldn’t hesitate to recommend this estate agentsPositiveResponsiveness, Quality, Professionalism

Liz Β· 12 November 2022 Β· King & Chasemore Midhurst Sales

Agent replied Β· 11 November 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We did all of our home rental searching from abroad and, tho no process is without hiccoughs, it was and a pretty smooth experience thanks to Sharon of K&. And when we arrived and got first sight of the apartment there were no surprises! 😁 A great Team πŸ‘

Darrell Β· 12 November 2022 Β· King & Chasemore Midhurst Sales

Agent replied Β· 11 November 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

If I could give King and Chasemore Lettings no stars I would. They β€œmanaged” our property in Midhurst for several years and even before COVID was the excuse for everything, we had to remind them every time about property inspections, confirmation that the tenant had swept the chimney annually (as per tenancy agreement), rental arrears and issue of rental statements. At termination of our agreement, it took several reminders from us to confirm that the deposit they held had been transferred and keys returned. In fact, we were β€œmanaging” the property more than they were. We also have a let property in North London and as a direct comparison to King and Chasemore I would not hesitate in giving the London agents 5 stars for their excellent service.

Caroline Β· 12 November 2022 Β· King & Chasemore Midhurst Sales

Agent replied Β· 11 November 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I registered with hundreds of agents over 4 counties and found Sharon @ K&C the most engaging and communicative agent of all. My search criteria was quite demanding, but even if she didn't have anything suitable to offer, she still called to catch up, check on my search and explore what compromises I could make. I have been in property for over 25 years, and have managed large London offices and departments, so to encounter good old fashioned effective agency (rather than the usual ping out an email) is so refreshing and a skill and fortitude hard to find. Many thanks Sharon

Peter Β· 12 November 2022 Β· King & Chasemore Midhurst Sales

Agent replied Β· 11 November 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Fraser Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely sensational service received by the lettings team, I can’t thank you guys enough! A huge thanks from Digby the tabby cat too, he’s elated!

Jordan Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Can't fault the service.Just completed the second successful sale this year. Nothing was too much trouble for Amanda and her colleagues .

Norma Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A massive thank you to the Hove sales team for helping us purchase our first home! The whole team couldn’t have been more helpful throughout the process. ☺️

Kathryn Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Kathryn Tidbury, she's brilliant with her job. She's the employee of the year. Kathryn, she's very good with marketing and customer services. She can help you finding the right place to live in a better home 🏑. …

Alasan Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The lettings team have been so helpful throughout this whole process. Honestly, one of the best teams we have had in all our 10 years of renting. They were quick to answer any queries, super friendly and made the whole experience stress free especially when we have a very young baby. Thank you!

Christina Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just a quick note to thank Hannah at king and chasemore for her kind service. Although we didn’t proceed with the rental I would recommend this agent based on my experience. Ive registered my interest with many agents and Hannah was the most helpful for sure. Thank you.

Ella Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for your wonderful 5* review!

5/5

Google

Kathryn Tidbury was the Lettings Co-Ordinator we dealt with. She was very warm and friendly and made my Wife and I + our daughters very relaxed from the outset, from viewing the property and throughout the entire rental process. She was professional and has a wonderful sense of kindness to her character and was always very willing to help in a diligent manner with clear information. Overall, this made our experience very positive. She represented the K&C company very well and we really do appreciate her help.

Sports Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

K & C have managed my flat letting for many years with excellent service , Recently they have also sold the flat and i have found the sales team to be very helpful indeed including Amanda , Josh and with a great service from Connor Glockling, the sale has been very swift , communication was excellent, efficient and polite. We would highly recommend this office and have had a superb service thank you allPositiveResponsiveness, Quality, Professionalism, Value

Nigel Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to the Hove sales team for helping us buy our first home! Everyone in the office was so helpful throughout the whole process, from Amanda at the initial viewing, to Josh really helping us get it over the line. The whole team are so personable and happy to help no matter how big or small the query. Thank you!

Laurie Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

Had a brilliant experience as a tenant with the King and Chasemore lettings teams - Kathryn in the Hove office was endlessly helpful, we feel comfortable that we’re with a good letting agency and that we can relax through the duration of our tenancy.

Jordan Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

I’ve grown up in Brighton since I moved here in β€˜99. So, I’ve had my fair share of experiences with Brighton & Hove letting agents over the past dozen years. But I can honestly say that King & Chasemore are by far the most helpful, charming, approachable, caring, and, inter alia, open-minded letting agent I have ever had the pleasure of having my needs met by, and dealing with in general. No contest. Best by far so far, since my first ever flat, almost 20 years ago.

Lancelot Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I have used King and Chasemore for both renting out my property and selling my property. The rental team are absolutely stellar all-round. Great service. Josh from the sales team is phonemenal. Got me a great price and was highly proactive throughout the sales process. Great company.

Dominic Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The letting team at K & C Hove (Kathryn and Hamah), supported by their legal and other colleague's are as good as it gets. Their feel for finding "the right tenant's" has served me well during the past 4 years. Totally professional and always available to share their considerable knowledge of the area. critically important for their clients, they have a band of equally reliable competitive and professional local contractors on tap to resolve any issues that might and sometimes do arise. King and Chasemore are simply the best!

Michael Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

My wife and I had a great experience with Kathryn at King and Chasemore. The whole team was responsive and supportive in the viewing and set up of the letting. The property they showed us is excellent and we will definitely recommend them to anyone. Thank you!

Fadi Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Had a great experience with King & Chasemore. We've been searching for months for a new place to live (rent) and King & Chasemore went above and beyond to find us a good flat that matched all our needs and budget. They were extremely accommodating, effective and patient with our needs and referencing. Now we can breath out and feel like we'll continue to be well taken care of throughout our tenancy.

Linnea Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Brilliant estate agent, Kathryn has been fantastic throughout the process of moving into a new flat in Hove. Night and day difference in both service, care and attitude compared to many other estate agents. Would recommend King and Chasemore, particularly Kathryn. Great all round.

Zac Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Kathryn and Hannah in the lettings team at King and Chasemore Hove are brilliant! They've helped us at every stage, from organising contractors to do work around the flat, through to finding great tenants. They're always on hand to offer expert advice and have made the whole process so much easier. I have no hesitation in recommending them.

Simon Β· 26 October 2022 Β· King & Chasemore Hove Sales

Agent replied Β· 25 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

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Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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