Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
5/5
GoogleFinding a rental property when you are a recent arrival to the UK is a complex task. We were fortunate to work with Nicole during the process of finding and ultimately renting a property in Chichester. Nicole has a great understanding of what is required, is efficient, has a sense for the style of property that suits your needs, and importantly, is patient. Highly recommend.
Adrian Β· 26 March 2025 Β· King & Chasemore Chichester (57 North Street)
Agent replied Β· 13 April 2025
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleExcellent service. They took us the process smoothly and updated us on timely when needed. Prompt responsesβ¦
Lesedi Β· 26 March 2025 Β· King & Chasemore Hove
Agent replied Β· 25 April 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleOliver is great at what he does, goes over and above and incredibly informative!
Alyssa Β· 26 March 2025 Β· King & Chasemore Chichester (57 North Street)
Agent replied Β· 18 May 2025
Hello Alyssa,
Thank you for your wonderful 5* review! We're thrilled to hear that Oliver has been going above and beyond to provide you with informative service. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
β
β
β
β
β
1/5
GoogleRobbed us of our holding deposit.
We were asked questions upon viewing the property such as are you in employment, what is your job etc and we answered truthfully. They encouraged us to put the holding deposit down immediately so we did but we were rejected due to me having to leave my job a few weeks later - they never asked about how long I foresee me being in the job. We offered 6 months rent in advance but then they asked for a year in advance payment, Β£16000+!
They said they would keep the holding deposit and we disputed this.
Report claimed that I did not advise them prior, that I was moving from full time employment to being a student at the start of the proposed tenancy. I was not made aware that this information was required, I was simply asked at the viewing "are you in employment?". At the time of the viewing I was in full time employment, I was not at any point asked what my future plans would be and whether I was to remain in that job and for how long.
I should come to you and tell you that I am employed or not employed and you don't need to ask me any questions when clearly that is not how the agents at King and Chasemore handled the interest in the property - they asked prepared questions. Apparently I failed to declare important information when it is clear that the agents failed to ask important questions. I was not privy to their processes and requirements, prior to placing my holding deposit and completing referencing, whereas the agents knew in advance the information required. I don't believe it is fair to put the blame on me when the customer cannot be expected to predict what information you need and provide it all when viewing the property.
I was truthful throughout my communication with them and the referencing company. I was not even expecting to leave my job so soon but, still, I had nothing to hide and provided my employer reference. "I wanted to make it clear that Zaid had not tried to hide this - even when I flagged what I intended to put on the reference and that it could cause an issue with his application."
Stay away from these people if you don't want them stealing from you.
Zaid Β· 26 March 2025 Β· King & Chasemore Hove
β
β
β
β
β
5/5
GoogleExcellent service. They took us the process smoothly and updated us on timely when needed. Prompt responsesβ¦
Lesedi Β· 25 March 2025 Β· King & Chasemore Hove Sales
Agent replied Β· 24 May 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleJen McIntyre was incredibly helpful, responsive and friendly. She really eased our transition into our new house with great organisation. Thank you for going the extra mile.
Sarah Β· 24 March 2025 Β· King & Chasemore Hove Sales
Agent replied Β· 9 August 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI would highly recommend engaging the services of King and Chasemore, Bognor Regis. I received first-class support, advice in finding a suitable tenant, arranging professional marketing material, setting up viewings and drawing up contracts.
Stuart Β· 24 March 2025 Β· King & Chasemore Bognor Regis Sales
Agent replied Β· 11 October 2026
Thank you for your brilliant 5* review and thank you for your kind words Stuart. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleI am very disappointed with this Agents. They cancelled my viewing last week without any good reason and rearranged it to this week assuring me that I am the first viewer and not to worry about anything. They just rang me to cancell again because they had a viewing for the property and the offer has been accepted. They denied any reassurances they gave me despite me having a witness for their statements. They made me miss on purchasing a property I was really really interested in.
M Β· 24 March 2025 Β· King & Chasemore Worthing (15 Chapel Road)
Agent replied Β· 11 October 2026
Hello M J,
I'm sorry to hear about your experience with us. Itβs concerning to learn about the issues you faced regarding the property viewing and the subsequent cancellation. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleGreat service, Louis went above and beyond to help out, would recommend π β¦
Cheuk Β· 24 March 2025 Β· King & Chasemore Chichester Sales
Agent replied Β· 10 October 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI had the pleasure of working with Ellie and I could not be more happy with her! She was the loveliest person with a profound knowledge. I felt as thought she knew exactly what she was talking about and was all around very professional. Her communication skills are brilliant and she helped me keep in the loop in an otherwise stressful situation. I am overall very pleased with my whole experience!!!
Davina Β· 24 March 2025 Β· King & Chasemore Chichester Sales
Agent replied Β· 8 July 2025
Hello Davina,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellie provided you with such a positive and professional experience. Your kind words about her communication skills and knowledge are greatly appreciated.
Best wishes,
Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleOliver is great at what he does, goes over and above and incredibly informative!
Alyssa Β· 24 March 2025 Β· King & Chasemore Chichester Sales
Agent replied Β· 8 May 2025
Hello Alyssa,
Thank you for your wonderful 5* review! We're thrilled to hear that Oliver has been going above and beyond to provide you with informative service. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleHarry Thank you for your excellent professional service and support also your team I canβt remember everyone name thank you to Rebeca Robin very supportive
ΰΈΰΈ²ΰΈΰΈͺΰΈ²ΰΈ§ΰΈͺΰΈΈΰΈ ΰΈ²ΰΈ Β· 23 March 2025 Β· King & Chasemore Bognor Regis Sales
Agent replied Β· 9 May 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleRobbed us of our holding deposit.
We were asked questions upon viewing the property such as are you in employment, what is your job etc and we answered truthfully. They encouraged us to put the holding deposit down immediately so we did but we were rejected due to me having to leave my job a few weeks later - they never asked about how long I foresee me being in the job. We offered 6 months rent in advance but then they asked for a year in advance payment, Β£16000+!
They said they would keep the holding deposit and we disputed this.
Report claimed that I did not advise them prior, that I was moving from full time employment to being a student at the start of the proposed tenancy. I was not made aware that this information was required, I was simply asked at the viewing "are you in employment?". At the time of the viewing I was in full time employment, I was not at any point asked what my future plans would be and whether I was to remain in that job and for how long.
I should come to you and tell you that I am employed or not employed and you don't need to ask me any questions when clearly that is not how the agents at King and Chasemore handled the interest in the property - they asked prepared questions. Apparently I failed to declare important information when it is clear that the agents failed to ask important questions. I was not privy to their processes and requirements, prior to placing my holding deposit and completing referencing, whereas the agents knew in advance the information required. I don't believe it is fair to put the blame on me when the customer cannot be expected to predict what information you need and provide it all when viewing the property.
I was truthful throughout my communication with them and the referencing company. I was not even expecting to leave my job so soon but, still, I had nothing to hide and provided my employer reference. "I wanted to make it clear that Zaid had not tried to hide this - even when I flagged what I intended to put on the reference and that it could cause an issue with his application."
Stay away from these people if you don't want them stealing from you.
Zaid Β· 21 March 2025 Β· King & Chasemore Hove Sales
β
β
β
β
β
4/5
GoogleAfter moving my mother into a care home, we looked to help sell her house. King and Chasemore were great - looking after and supervising all the viewings, as we were not local. It made the whole process far more manageable.
Kenneth Β· 20 March 2025 Β· King & Chasemore Bognor Regis Sales
Agent replied Β· 22 April 2025
Thank you for your lovely review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleMax from king & chasemore was so professional and really helpful with finding me a property so quickly. I enquired about the property yesterday and I have secured it this afternoon. His work is outstandingοΌthank you very much. I look forward to moving in next week
ε»ιΏεΊ Β· 19 March 2025 Β· King & Chasemore Brighton
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleEllie was brilliant, told me about the amazing rates. Would definitely recommend
Jessica Β· 19 March 2025 Β· King & Chasemore Chichester (57 North Street)
Agent replied Β· 26 May 2025
Hello Jessica,
Thank you for your wonderful 5* review! We're thrilled to hear that Ellie provided you with excellent service and that you would recommend us.
Best wishes,
Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleJen McIntyre was incredibly helpful, responsive and friendly. She really eased our transition into our new house with great organisation. Thank you for going the extra mile.
Sarah Β· 19 March 2025 Β· King & Chasemore Hove
Agent replied Β· 26 May 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
4/5
GoogleWe have recently rented out a property in Bognor Regis. We had excellent service from King & Chasemore. Thank you to Shane - great job.
Stefano Β· 19 March 2025 Β· King & Chasemore Bognor Regis (18 Station Road)
Agent replied Β· 25 May 2025
Hello Stefano,
Thank you for sharing your experience with us! We're delighted to hear that you received excellent service from Shane and the team at King & Chasemore in Bognor Regis. If you have any further feedback or need assistance, please feel free to reach out.
Best regards, Lucy, Customer Relations Team
β
β
β
β
β
5/5
GoogleRenting with King and Chasemore has been a dream of an experience!! From viewing the property with Jack and then handing over to Flo itβs been such a smooth and positive process.
Communication has been great from them and they have been so friendly and welcoming too - you donβt feel like just a number at all. Would happily recommend the company! Credit to the team in the Worthing branch, thank you π
Amy Β· 18 March 2025 Β· King & Chasemore Worthing Sales
Agent replied Β· 11 October 2026
Thank you Amy for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleThe staff at King and Chasemore have dealt with a straight forward sale of a property on my behalf quite adequately.
Peter Β· 16 March 2025 Β· King & Chasemore Bognor Regis Sales
Agent replied Β· 10 April 2025
Thank you for your glowing 5* review Peter. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
1/5
GoogleTwice emailed for advice relating to relocation but ignored on each occasion.
Keith Β· 16 March 2025 Β· King & Chasemore Berwick-Upon-Tweed
Agent replied Β· 25 April 2025
Lovely to talk to you Keith. We still haven't been able to locate your email which is most odd, but we have asked our IT team to look into it. In the meantime, we have now updated your search criteria following our conversation and we will continue sending property matches as and when we have something suitable. We are very much looking forward to supporting you with your property search and to showing you round some properties when you are in the area in due course.
β
β
β
β
β
4/5
GoogleAfter moving my mother into a care home, we looked to help sell her house. King and Chasemore were great - looking after and supervising all the viewings, as we were not local. It made the whole process far more manageable.
Kenneth Β· 16 March 2025 Β· King & Chasemore Bognor Regis (18 Station Road)
Agent replied Β· 25 April 2025
Thank you for your lovely review and your kind words. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI had the pleasure of working with Ellie and I could not be more happy with her! She was the loveliest person with a profound knowledge. I felt as thought she knew exactly what she was talking about and was all around very professional. Her communication skills are brilliant and she helped me keep in the loop in an otherwise stressful situation. I am overall very pleased with my whole experience!!!
Davina Β· 15 March 2025 Β· King & Chasemore Chichester (57 North Street)
Agent replied Β· 16 April 2026
Hello Davina,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellie provided you with such a positive and professional experience. Your kind words about her communication skills and knowledge are greatly appreciated.
Best wishes,
Lucy, Customer Relations Team
β
β
β
β
β
1/5
GoogleHorrible company with no morals
Julian Β· 15 March 2025 Β· King & Chasemore Saltdean
Agent replied Β· 11 October 2026
Hello Julian,
I'm sorry to hear about your experience with us. We take feedback seriously and would like to understand more about your concerns. Please reach out to us at β¦ More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
