Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI just wanted to say a big thank you to Jack for all his help.
We were dealing with quite a challenging situation, and he really stepped up. From the start, he had such a positive, can-do attitude and never made anything feel like too much trouble. He was approachable, friendly, and just really easy to talk to, which made a stressful situation a lot easier to handle.
Thanks to Jack, we got a really positive outcome, and that’s hugely appreciated. It’s honestly so refreshing to deal with someone who genuinely wants to help and makes the effort to go the extra mile.
We’re very grateful for everything he did.
Best regards,
Lee
Lee · 11 April 2026 · King & Chasemore Worthing Sales
Agent replied · 11 October 2026
Thank you so much for taking the time to share your positive experience with Jack. We're thrilled to hear that he was able to provide exceptional service during a challenging situation. We're lucky to have him as a part of our team and we're glad he could make a positive impact for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally great process of moving into our flat, and the staff are so friendly !
Harmony · 10 April 2026 · King & Chasemore Chichester Sales
Agent replied · 10 October 2026
Thank you for the positive review! We are thrilled to hear that you had a smooth moving process and our staff provided excellent service. We strive to make our customers' experience as pleasant and hassle-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAmelia was very helpful and efficient in sorting out our new flat. And quick to respond to any questions we had. Thank you :)
Fin · 10 April 2026 · King & Chasemore Chichester Sales
Agent replied · 10 October 2026
Thank you for taking the time to leave such a positive review, we're so glad Amelia was able to assist you in finding your new flat. We pride ourselves on providing efficient and helpful service, and we're thrilled to see that reflected in your experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleWe had a disappointing experience with the way our application was handled by Amelia.
From the beginning, we were encouraged to proceed and submit an offer, with the impression that things were moving forward positively. Based on this, we acted quickly and in good faith.
However, after submitting our offer, the process changed unexpectedly, and we were informed that further viewings would continue before any decision would be made. While we understand that landlords may wish to consider multiple applicants, the lack of clear guidance and inconsistent communication from Amelia made the process feel unclear and, at times, misleading.
As prospective tenants on a tight relocation timeline, clear and consistent communication is extremely important. Unfortunately, we felt that the process was not managed in a way that reflected this.
We hope that in future, applicants are given clearer expectations and guidance from the outset to avoid unnecessary uncertainty and inconvenience.
Céline · 10 April 2026 · King & Chasemore Chichester Sales
Agent replied · 10 October 2026
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA slightly late review... Which i apologise for... Tony was absolutely Amazing with helping me move into this 1 bed flat in MIdhurst ...Tony had everything sorted for me... He even reasured my parents when they both phoned him for questions to be answered!!.... Tony for me went above and beyond to help and support me!!.... and a beautiful touch was a starter welcome box... which was very much appreciated....
So Tony a massive THANK YOU... as i said I definitely Recommend King and chasemore
🥂🍾🥰.
Katmando · 10 April 2026 · King & Chasemore Midhurst Sales
Agent replied · 10 October 2026
Thank you for the wonderful review! We are so glad that Tony was able to provide such amazing service during your move. It's great to hear that he went above and beyond and even provided a welcome box. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just wanted to say a big thank you to Jack for all his help.
We were dealing with quite a challenging situation, and he really stepped up. From the start, he had such a positive, can-do attitude and never made anything feel like too much trouble. He was approachable, friendly, and just really easy to talk to, which made a stressful situation a lot easier to handle.
Thanks to Jack, we got a really positive outcome, and that’s hugely appreciated. It’s honestly so refreshing to deal with someone who genuinely wants to help and makes the effort to go the extra mile.
We’re very grateful for everything he did.
Best regards,
Lee
Lee · 9 April 2026 · King & Chasemore Worthing (15 Chapel Road)
Agent replied · 16 April 2026
Thank you so much for taking the time to share your positive experience with Jack. We're thrilled to hear that he was able to provide exceptional service during a challenging situation. We're lucky to have him as a part of our team and we're glad he could make a positive impact for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Amelia and Chane
I had a very experience with them, both are very professional and responses very quickly.
Thank you so much
moustafa
Ahmed · 3 April 2026 · King & Chasemore Bognor Regis Sales
Agent replied · 17 April 2026
We are thrilled to hear about your positive experience with Amelia and Chane! Our team prides itself on professionalism and quick responses. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Amelia and Chane
I had a very experience with them, both are very professional and responses very quickly.
Thank you so much
moustafa
Ahmed · 2 April 2026 · King & Chasemore Bognor Regis (18 Station Road)
Agent replied · 16 April 2026
We are thrilled to hear about your positive experience with Amelia and Chane! Our team prides itself on professionalism and quick responses. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleGood and fastrack service provided by king and Chasemore.
Viral · 2 April 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you so much for your amazing review! We strive to provide efficient and speedy service, and we are thrilled to hear that we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent experience, very efficient staff and they really atended my expectations. New in the area it was really important.
Really recommend this agency...very professional!
Isabella · 2 April 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to hear that you had an excellent experience with our efficient and attentive staff. We strive to exceed expectations for all our clients, especially those new to the area. Thank you for recommending our agency. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleWe had a disappointing experience with the way our application was handled by Amelia.
From the beginning, we were encouraged to proceed and submit an offer, with the impression that things were moving forward positively. Based on this, we acted quickly and in good faith.
However, after submitting our offer, the process changed unexpectedly, and we were informed that further viewings would continue before any decision would be made. While we understand that landlords may wish to consider multiple applicants, the lack of clear guidance and inconsistent communication from Amelia made the process feel unclear and, at times, misleading.
As prospective tenants on a tight relocation timeline, clear and consistent communication is extremely important. Unfortunately, we felt that the process was not managed in a way that reflected this.
We hope that in future, applicants are given clearer expectations and guidance from the outset to avoid unnecessary uncertainty and inconvenience.
Céline · 2 April 2026 · King & Chasemore Chichester (57 North Street)
Agent replied · 16 April 2026
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAbsolutely fantastic sales team. Helped me through a very difficult time with a positive outcome.
Peter · 2 April 2026 · King & Chasemore Worthing (15 Chapel Road)
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that our sales team was able to assist you during a challenging time. We strive to provide positive outcomes for all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotWe had a disappointing experience with…
We had a disappointing experience with the way our application was handled by Amelia.
From the beginning, we were encouraged to proceed and submit an offer, with the impression that things were moving forward positively. Based on this, we acted quickly and in good faith.
However, after submitting our offer, the process changed unexpectedly, and we were informed that further viewings would continue before any decision would be made. While we understand that landlords may wish to consider multiple applicants, the lack of clear guidance and inconsistent communication from Amelia made the process feel unclear and, at times, misleading.
As prospective tenants on a tight relocation timeline, clear and consistent communication is extremely important. Unfortunately, we felt that the process was not managed in a way that reflected this.
We hope that in future, applicants are given clearer expectations and guidance from the outset to avoid unnecessary uncertainty and inconvenience.
Selin · 30 March 2026 · King & Chasemore Midhurst Sales
★★★★★ 5/5
GoogleQuick proffesional service with guidance and advice through out the whole process.
Chané and the team were very friendly and supportive regarding any issues I may have had, big or small. Communication was crystal clear!
Jordan · 27 March 2026 · King & Chasemore Bognor Regis Sales
Agent replied · 17 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our team. It was our pleasure to provide you with professional service and we are always here to offer guidance and support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleQuick proffesional service with guidance and advice through out the whole process.
Chané and the team were very friendly and supportive regarding any issues I may have had, big or small. Communication was crystal clear!
Jordan · 26 March 2026 · King & Chasemore Bognor Regis (18 Station Road)
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our team. It was our pleasure to provide you with professional service and we are always here to offer guidance and support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAn amazing experience by Chané. She helped us secure our new private rental after many other estate agents wouldn't help us due to previous bad credit.
Naomi · 26 March 2026 · King & Chasemore Bognor Regis (18 Station Road)
Agent replied · 16 April 2026
"Thank you so much for your kind words! It was our pleasure to assist you in securing your new rental. We are committed to providing top-notch service to all of our clients, regardless of past credit history. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
David · 26 March 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
★★★★★ 5/5
GoogleAmazing service!
Paule · 26 March 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
We are thrilled to hear that you had an amazing experience with our service! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic lettings agent!
Kawsu · 26 March 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you for the amazing feedback! We strive to provide top-notch service to all our clients. Glad to hear you had a fantastic experience with us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing, easy going agency
Mo · 26 March 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
We are thrilled to hear that you had an amazing experience with our agency! It's our goal to make working with us as easy and stress-free as possible. Thank you for your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSuper helpful and friendly agents, can’t recommend enough!
Becki · 26 March 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
"Thank you for your kind words! We strive to provide excellent customer service and we are glad it showed. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an outstanding experience with King & Chasemore. Their team is incredibly professional and customer-oriented. I was amazed that they found my ideal home within just a few hours! From the initial search to the final signing, the entire …
Abdul · 26 March 2026 · King & Chasemore Crawley
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide a seamless and customer-oriented experience for all of our clients. We're thrilled that we were able to find your dream home in just a few hours. Thank you for choosing King & Chasemore, we truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleVery Very poor, trying to search properties in Berwick ONLY and 1 miles radius, and properties come up from all over the area, Foulden to Holy Island. Very frustrating. Tried to search about 10 times, couldn't find the one I was interested in so gave up.
Will go with another estate agent. ☹️
Rob · 26 March 2026 · King & Chasemore Berwick-Upon-Tweed
Agent replied · 16 April 2026
Hi Rob- sorry you are having trouble searching on our website. If you know the property you are searching for you should be able to just enter that property name? Or there is a map search where you can draw your area and see only properties within that show. Think that might help you. Alternatively give our office a call and we can send details to you. Hope that helps- please don’t judge us as an agent on googles search parameters. We also have our new website going live next month- so hopefully you will find that better in future. If you get in touch we would love the opportunity to help!
★★★★★ 5/5
GoogleA slightly late review... Which i apologise for... Tony was absolutely Amazing with helping me move into this 1 bed flat in MIdhurst ...Tony had everything sorted for me... He even reasured my parents when they both phoned him for questions to be answered!!.... Tony for me went above and beyond to help and support me!!.... and a beautiful touch was a starter welcome box... which was very much appreciated....
So Tony a massive THANK YOU... as i said I definitely Recommend King and chasemore
🥂🍾🥰.
Katmando · 26 March 2026 · King & Chasemore Midhurst
Agent replied · 16 April 2026
Thank you for the wonderful review! We are so glad that Tony was able to provide such amazing service during your move. It's great to hear that he went above and beyond and even provided a welcome box. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
