5/5
I have worked on this site
Trusted Agent profile
★★★★★
601 reviews across 30 offices and 1 platform
Keepmoat has 30 offices, in Gravesend, Thurnscoe, Bradford (two offices), Leeds, Doncaster (three offices), Scarborough (two offices), Newton Aycliffe, Wakefield (two offices), Walsall, Buxton, Gainsborough, Great Harwood (two offices), Rotherham, Derby, Kingswinford, Deeside, Wigan, Stoke-On-Trent, Stockton-on-Tees, Northstowe, Sheffield, Hartlepool, South Shields and Accrington. Together they have 601 reviews on 1 platform, rated 3.8 out of 5 overall.
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Keepmoat's 30 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I have worked on this site
5/5
I would like to say a huge thank you to Anca, who has assisted us from day one. She has been there every step of the way, supporting us in every possible way. To say that she was professional, is an understatement! It would not do her justice. She is passionate, she is dedicated, you can see how much she loves her job and how proud she is of the homes she has to offer to her clients. Not only she is knowledgeable, but her willingness to share information, her drive to see us happy and answer all of our questions is what made the difference for us. Quite frankly, she is a big part of why we have decided to buy this home - we did not know what we wanted and she was the one who showed us our dream home. All the best, Anca!PositiveResponsiveness, Punctuality, Quality, ProfessionalismServicesHome building
1/5
Very unprofessional post-completion behaviour from their part. Even though they presented a discriminatory attitude and they created a breach of contract, they won’t admit their mistake, having us lose loads of time, energy and money with outgoing complaints for more than couple of months already. Keepmoat only cares about the survey, and as soon as you’ve mentioned on NHBC survey that you wouldn’t recommend them, they stop pretending to care/help. From the moment we’ve started having issues, they have been trying to steal time, replying to each email 10-14 days later (which is totally unacceptable) and providing standard responses for the questions they have chosen to reply to. We would advise checking your contracts dozens of time together with the plans, as they tend to deviate from the plan and nobody informs the customer. The only positive experience we’ve had was with Senior sales executive, Anca, she’s been amazing and professional since day 1, it’s a shame her work is overshadowed by the rest of Keepmoat’s work. From this point onwards, we have been instructed by NHBC to contact the Consumer Code and if nobody will help, plan on taking legal action against all these ‘gaslighting’ situations Keepmoat creates.NegativeResponsiveness, Punctuality, ProfessionalismServicesGarage construction, Home building
3/5
Rating only, no written review.
5/5
Beautiful
2/5
Rating only, no written review.
5/5
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5/5
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4/5
Pleasant environment and friendly service
5/5
Rating only, no written review.
5/5
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5/5
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3/5
Need functioning street lights and road repairs but overall quite peaceful and beautiful place to live.
2/5
Very closed in houses. New builds have no front gardens, not enough parking and roads are extremely narrow.
5/5
Rating only, no written review.
5/5
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1/5
Rating only, no written review.
3/5
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5/5
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4/5
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5/5
Lovely
1/5
Having to clean cars daily due to working on dry land big problem with very large vehicles using a very small lane causing blockages to traffic workers very inconsiderate
4/5
Rating only, no written review.
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 62 reviews rated 3.9 out of 5, followed by Thurnscoe with 42.
The 30 Keepmoat offices, by town:
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