Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,128 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,128 reviews on six platforms, rated 4.8 out of 5 overall.
4,321
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
1
Reviews on The Trusted Agent
All 12 offices
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have recently moved as a family using intercounty and found the whole process easy and straight forward. The whole team were very helpful and a big thank you to Alex, we look forward to spending time in our new home.
We’re so pleased the process felt smooth and straightforward for you. Hopefully we’ve helped you find a home to enjoy for another 18 years, or even longer! We wish you many happy memories in your new home. All the best, Alex
5/5
GoogleI was really impressed with the service. Aaron communicated clearly throughout and kept me fully updated during what turned out to be a complicated sale. I had previously been with another agent, but the difference when I switched to Intercounty was noticeable straight away. I can’t fault them at all.
5/5
GoogleThank you to the Intercounty team and Doug Whybrow for supporting our purchase. Great communication made the process go smoothly and quickly. Wishing you many more successful deals in the future!
Thank you so much for your 5 star review, Pavlo, much appreciated, the team and I are delighted to hear that the process was smooth, quick and with great communication. Wishing you all the best in your new home! Doug and the team
5/5
GoogleHad a really positive experience viewing a property with Natasha Gabbani at Intercounty, Bishop’s Stortford. Natasha was friendly, professional, and very knowledgeable about the property and the local area. …
Thank you for your kind review, Emily! Best wishes, Natasha
5/5
GoogleSheli and Elliot have been fantastic from Intercounty. This is my first flat with my partner and they have made the transition so smooth with Elliot sorting the initial viewing and all our questions since then and there has been a lot and …
Thank you for your lovey review, Reece. It was a pleasure processing your tenancy and seeing you and Jessica move in smoothly. We would like to wish you all the best for the future. Best Wishes, Sheli & Elliot
5/5
GoogleWe’ve had a fantastic experience with Inter County Bishop’s Stortford. From day one they’ve been extremely professional, helpful, and supportive throughout our move. A special mention to Sam and Katie, who have been absolutely brilliant and …
Thanks for your kind words, Dean. You and your family were an absolute pleasure to work with. We wish you all the best in your new home and as always we’re here if you need us. Best Wishes, Sam, Katie & the team at Intercounty
5/5
GoogleJake, Doug and Christina at Intercounty were fantastic from start to finish in helping me sell my home. The team were professional, proactive, and always kept me updated throughout the process. Their advice was clear, their communication …
Thank you so much, Christina, for your kind words and for taking the time to leave this review. It was a pleasure working with you, and we’re delighted to hear that you felt supported and well informed throughout the process. Helping make … More
5/5
GoogleI would like to highly recommend Doug Whybrow at Intercounty. My experience dealing with him throughout the closing end of our purchase was absolutely first class. He was very personable, friendly and helpful. He was completely consistent …
Thank you so much, Richard for taking the time to leave such a kind and detailed review. We’re delighted to hear that your experience with myself and Jake was first class from start to finish. We both take great pride in providing a … More
5/5
GoogleJust purchased our first home. Special mention to Doug and Charlie. Both was really patient and always available to answer every question. Thanks!!
Hi Vale, Congratulations on your first home, thank you for your review and kind words, we really appreciate it! We’re so pleased we could be there for you every step of the way. Wishing you many happy memories in your new home! All the best Doug and Charlie
5/5
GoogleGreat experience with Natasha
Thank you for your review, Lucy! Best wishes, Natasha
5/5
GoogleNatasha was fantastic during a viewing earlier, friendly, professional, and very knowledgeable. She made the whole experience smooth and enjoyable. Highly recommend!
Thank you for your kind review, Mishel. Best wishes, Natasha
5/5
GoogleNatasha at Intercounty was so helpful and professional and had answers to all my questions before I even had to ask. House hunting can be stressful at the best of times but with such a friendly agent assisting it makes it so easy!
Thank you for your lovely review, Kate! I’m really pleased to hear you had a positive experience. Best wishes, Natasha
5/5
GoogleWould highly recommend Natasha Gabbani. Professional and highly attentive in keeping us up to date at all times.Very pleasant to work with.
Thank you so much for your lovely review, Karen. It was a pleasure showing you around the property. Best wishes, Natasha
5/5
GoogleNatasha was very welcoming and patient. She listened to us to understand our situation and gave us helpful advice regarding next steps. She answer our questions and clarified aspects such as appliances needed, maintenance to the garden, access to the garage, etc. All in all a good experience. Thanks Natasha!
Thank you so much for your kind words, Paola. I’m glad you had a positive experience with me. It was an absolute pleasure showing you around. Best wishes, Natasha
5/5
GoogleWanted to say a huge thankyou to Doug and Jake for handling the sale of our mums house. Despite it being tinged with sadness, they were kind, professional and always kept us informed. We cannot recommend them enough. Thankyou!
Thank you so much, Laura, for your review and kind words. I’m so pleased we were able to support you during what we know was a difficult and emotional time for you all. Wishing you all the very best. Doug and Jake
5/5
GoogleMy own sale was very protracted and I was keen not to lose the house I wanted to buy through Intercounty. The staff did a great job of keeping the vendors informed about the reasons for the delay in my sale and ensured they stuck with me. Calls and queries were always answered promptly. Excellent service all round.
We’re delighted we were able to get this over the line for you Kevan, the team here at Dunmow wish you all the best in your new home. Best Wishes, all at Intercounty Great Dunmow
1/5
GoogleI have to admit that I have never publicly written a negative review of any service or product before. Unfortunately, this time I experienced such a consistently poor level of service that I felt it was important to share my experience, in …
Hi David, I’m really sorry for the stress and poor experience you’ve described, especially … More
1/5
GoogleYOUR CREDIT SCORE WILL BE RUINED I opened my account in 2021 and remained a customer until 2024. I have recently …
5/5
GoogleI have had the pleasure of dealing with Poppy Lawrence and Hayley French - both ladies were so helpful and great at their jobs - thank you both for all your amazing help xxx
Thank you very much Louise for your kind view, we wish you all the very best in your new home. Kind regards, Poppy and Hayley
5/5
GoogleGreat work by Natasha and her colleagues. Guiding us through the process of renting our property, especially given the recent changes. Will definitely use Intercounty again!
Thank you for your review, Rob. It has been a pleasure working with you and assisting in finding the right tenant for your property. Looking forward to forming a long-standing working relationship together. Best wishes, Natasha
5/5
GoogleGreat service and very professional! Thank you so much Natasha.
Thank you very much for your kind review, Anita. Best wishes, Natasha
1/5
GoogleTerrible property management team. For over a month there has been water backing up in my friends kitchen, he has been reporting it almost daily with little or no action. He can now not use his washing machine, his dishwasher or the kitchen sink because water backs up in the flat. The kitchen cupboards are now water damaged and he has to do washing up in his bath. He has 2 kids. A very poor service for the tenant and landlord
Hi Donna I am so sorry to hear of your friends experience and would like to get this sorted as soon as possible. Please could you email me on adamlatimer@intercounty.co.uk with your friends details and we will get on to it immediately. If you could also recommend that they report the issue using this link, if its something that can be helped with remotely, an engineer will connect with them via video call to help find a resolution. https://intercounty.fixflo.com/issuereport/CreateIssue We are committed to supporting all of our tenants and landlords, the experience your friend has received is not one we would recognise as a business, so I am keen to help get this resolved as soon as possible. Best Wishes Adam
5/5
GoogleTruly excellent and professional service from Kelsey, Alex and Reece to help re-let my property. Always available to help, problem solve and put my interest first. I would highly recommend to anyone looking for an agent in the area.
Thank you so much Sian for your lovely review and for being such a great client! It’s been a pleasure helping you find your new tenants. Best wishes Kelsey & the team
5/5
GoogleI can highly recommend Intercounty as a Sales Agency. They were excellent and professional and a huge appreciative thank you goes to Ashley King who handled the initial process giving me confidence in the agency and the viewings team and then Sarah Carroll who was amazing, so supportive and helpful throughout the process. Sarah's communication was always excellent ensuring a smooth transparent process. I was thrilled with the outcome and so grateful to Sarah and Ashley. This agency has integrity and professionalism at its chore which is one of the most difficult things to find and serves their clients interests to the best of their ability surpassing expectations.
Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear that you felt well supported throughout the process, and it means a great deal to us to know you were happy with the outcome. It was a pleasure working with you, wishing you all the very best for the future. Ash, Sarah & the team at Saffron Walden
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards: Intercounty, Bishop's Stortford won Platinum; Intercounty, Harlow won Gold.
