Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,128 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,128 reviews on six platforms, rated 4.8 out of 5 overall.
4,321
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
1
Reviews on The Trusted Agent
All 12 offices
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBuying a property was a little daunting for me, but Doug Whybrow was very supportive, communicative and reassuring.
Hi Nick, thank you so much for your kind review, it’s truly appreciated. I’m delighted to hear that I could make the property-buying process a little less daunting for you and provide reassurance along the way, as that is always my goal. All the very best, Doug
5/5
GoogleRating only, no written review.
5/5
GoogleAlex Chapman is a star. Nothing is too much trouble. He takes full autonomy and responsibility for the process and manages the situation in an ultra professional manner throughout. He has been a superb communicator and continually goes the extra mile. Absolute 5* rating.
Thank you Dan for the review and your kind words, it’s honestly been a pleasure working with you. We’ve certainly had our fair share of ups and downs over the last few months, but I’m so glad we got there in the end and secured great new tenants for you. Speak Soon. Alex.
5/5
GoogleAll went very smoothly
Thanks Chris, it has been a pleasure assisting you with both properties and glad everything has gone through smoothly for you. Blake and the team,
4/5
GoogleNatasha was very welcoming professional young lady ,giving us all the relevant information about the property. Unfortunately it wasn't quite right for us .
5/5
GoogleWe had a great experience with Intercounty Stansted. We purchased our first property with them a few years ago and chose to use them again when it came time to sell. Carol, in particular, has been fantastic, always chasing things up and keeping us updated on the progress of the sale. Thank you for all your help!
Dear Alice & Ray, Thank you very much for your kind words and for choosing Intercounty Stansted again, it truly means a great deal to us. We’re delighted to hear that your experience, both when purchasing your home and now selling, has been such a positive one. I’ll be sure to pass your lovely feedback on to Carol; she works incredibly hard to keep everything moving and to ensure our clients are kept fully informed throughout the process, especially where chains are involved! It was a pleasure to assist you once again, and we’re so pleased we could support you through another important milestone. Wishing you all the very best in your next chapter. Best Wishes, Carol, Tom, Peter & Liz
5/5
GoogleI have had the pleasure of dealing with Poppy Lawrence and Hayley French - both ladies were so helpful and great at their jobs - thank you both for all your amazing help xxx
Thank you very much Louise for your kind view, we wish you all the very best in your new home. Kind regards, Poppy and Hayley
5/5
GoogleMy own sale was very protracted and I was keen not to lose the house I wanted to buy through Intercounty. The staff did a great job of keeping the vendors informed about the reasons for the delay in my sale and ensured they stuck with me. Calls and queries were always answered promptly. Excellent service all round.
We’re delighted we were able to get this over the line for you Kevan, the team here at Dunmow wish you all the best in your new home. Best Wishes, all at Intercounty Great Dunmow
5/5
GoogleWe have recently moved as a family using intercounty and found the whole process easy and straight forward. The whole team were very helpful and a big thank you to Alex, we look forward to spending time in our new home.
We’re so pleased the process felt smooth and straightforward for you. Hopefully we’ve helped you find a home to enjoy for another 18 years, or even longer! We wish you many happy memories in your new home. All the best, Alex
5/5
GoogleWhat a fantastic service from everyone at the Dunmow office when we put our house up for sale! Many thanks for your attentive professional manner in dealing with us.
Thank you for your feedback Colin, this is much appreciated and we really enjoyed working with you. Best Wishes, Katie, Dan, Poppy and Annabell
5/5
GooglePoppy is the best example possible of great communication in the real estate industry!
Thank you Nathan for your kind review. It has been great working with you. Kind regards, Poppy
5/5
GoogleNatasha was fantastic during a viewing earlier, friendly, professional, and very knowledgeable. She made the whole experience smooth and enjoyable. Highly recommend!
Thank you for your kind review, Mishel. Best wishes, Natasha
5/5
GoogleGreat experience with Natasha
Thank you for your review, Lucy! Best wishes, Natasha
5/5
GoogleJust purchased our first home. Special mention to Doug and Charlie. Both was really patient and always available to answer every question. Thanks!!
Hi Vale, Congratulations on your first home, thank you for your review and kind words, we really appreciate it! We’re so pleased we could be there for you every step of the way. Wishing you many happy memories in your new home! All the best Doug and Charlie
5/5
GoogleThank you to the Intercounty team and Doug Whybrow for supporting our purchase. Great communication made the process go smoothly and quickly. Wishing you many more successful deals in the future!
Thank you so much for your 5 star review, Pavlo, much appreciated, the team and I are delighted to hear that the process was smooth, quick and with great communication. Wishing you all the best in your new home! Doug and the team
5/5
GoogleI’ve just exchanged! The experience was a lot easier than I had expected due to the excellent communication from Doug Whybrow he always answered promptly and answered any queries clearly. Thank you
Hi Sarah, Thank you so much! Your kind words really mean a lot, and I’m so glad I could make the process easier for you. I really appreciate you taking the time to leave a 5-star review, all the best Doug
5/5
GoogleIntercounty Sawbridgeworth are brilliant! Selling my dad's bungalow wasn’t straightforward and was complex at times, but Millie handled everything with outstanding professionalism and care. She was always friendly, approachable, and available to discuss any related issues, no matter how small. Millie consistently went the extra mile, and the service we received was all-round excellent and genuinely friendly. It truly felt like Millie and her colleagues, Aaron and Sam, cared about our situation and wanted the best outcome for us. Thank you all so much.
Thank you so much Lesley for taking the time to leave such a kind and thoughtful review. We are so pleased to hear about your experience with us and it really means a lot to the whole team. Best Wishes, Millie, Aaron & Sam
5/5
GoogleI was really impressed with the service. Aaron communicated clearly throughout and kept me fully updated during what turned out to be a complicated sale. I had previously been with another agent, but the difference when I switched to Intercounty was noticeable straight away. I can’t fault them at all.
5/5
GoogleI was really impressed with the service. Aaron communicated clearly throughout and kept me fully updated during what turned out to be a complicated sale. I had previously been with another agent, but the difference when I switched to Intercounty was noticeable straight away. I can’t fault them at all.
5/5
GoogleIntercounty Sawbridgeworth are brilliant! Selling my dad's bungalow wasn’t straightforward and was complex at times, but Millie handled everything with outstanding professionalism and care. She was always friendly, approachable, and available to discuss any related issues, no matter how small. Millie consistently went the extra mile, and the service we received was all-round excellent and genuinely friendly. It truly felt like Millie and her colleagues, Aaron and Sam, cared about our situation and wanted the best outcome for us. Thank you all so much.
Thank you so much Lesley for taking the time to leave such a kind and thoughtful review. We are so pleased to hear about your experience with us and it really means a lot to the whole team. Best Wishes, Millie, Aaron & Sam
5/5
GoogleI’ve just exchanged! The experience was a lot easier than I had expected due to the excellent communication from Doug Whybrow he always answered promptly and answered any queries clearly. Thank you
Hi Sarah, Thank you so much! Your kind words really mean a lot, and I’m so glad I could make the process easier for you. I really appreciate you taking the time to leave a 5-star review, all the best Doug
5/5
GoogleI can highly recommend Intercounty as a Sales Agency. They were excellent and professional and a huge appreciative thank you goes to Ashley King who handled the initial process giving me confidence in the agency and the viewings team and then Sarah Carroll who was amazing, so supportive and helpful throughout the process. Sarah's communication was always excellent ensuring a smooth transparent process. I was thrilled with the outcome and so grateful to Sarah and Ashley. This agency has integrity and professionalism at its chore which is one of the most difficult things to find and serves their clients interests to the best of their ability surpassing expectations.
Thank you so much for taking the time to leave such a thoughtful review. We’re really pleased to hear that you felt well supported throughout the process, and it means a great deal to us to know you were happy with the outcome. It was a pleasure working with you, wishing you all the very best for the future. Ash, Sarah & the team at Saffron Walden
5/5
GoogleI am not one given to writing reviews good or bad, but felt I had to take few moments to express my gratitude to Intercounty Saffron Walden & in particular, Karen Johnson. We had a very bumpy ride with my purchase of a property, but with fantastic communication, professional expediency, coupled with a faith that it would eventually happen, we got there. I cannot thank them enough for their patience. I wouldn't hesitate in using this agency for any further selling/ purchasing, or letting needs.
Hi Neil. Thank you for that wonderful review. You are very kind. Communication in selling properties is so important and when all parties in a transaction appreciate that and constantly keep each other informed then no matter how difficult the circumstances a successful outcome is usually achieved. So I want to thank you for your part in that. Many thanks, Karen.
5/5
GoogleWhat a fantastic service from everyone at the Dunmow office when we put our house up for sale! Many thanks for your attentive professional manner in dealing with us.
Thank you for your feedback Colin, this is much appreciated and we really enjoyed working with you. Best Wishes, Katie, Dan, Poppy and Annabell
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards: Intercounty, Bishop's Stortford won Platinum; Intercounty, Harlow won Gold.
Send Intercounty a message.
